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Xerox 5325 ошибка 010 338 xerox

BSD-ON:

BSD 10.1 — Fusing Heat Control

After the Main Lamp turned On during warm up, the Control Thermistor did not detect

READY temperature within the specified time.

After the Main Lamp turned On during standby, the Control Thermistor did not detect a

specific temperature within the specified time.

After the Sub Lamp turned On during standby, the Control Thermistor did not detect a

specific temperature within the specified time.

After the empty rotation started, the Control Thermistor did not detect the empty rotation

finishing temperature within the specified time.

After the Main Lamp turned On during printing, the Control Thermistor did not detect a

specific temperature within the specified time.

After the Sub Lamp turned On during printing, the Control Thermistor did not detect a spe-

cific temperature within the specified time.

Initial Actions

Voltage Supply

Indoor Temperature

Procedure

NOTE: When this fault occurs, NVM location 744-005 is set to 1, 2, or 3, depending on the

fault. You must reset this location to 0 in order to clear the fault.

Check for paper on the Fuser. The Fuser has no paper wrapped round it.

Y

N

Remove the paper.

Check the installation of the Fuser Unit. The Fuser Unit is securely installed.

Y

N

Install the Fuser Unit securely.

Remove the Fuser Unit. Check the conductivity of the contact points of the Thermostat. The

contact points are connected.

Y

N

Replace the Fuser Unit

(PL

7.1).

Check the resistance of the Main Lamp between J621-6 and J621-7 for an open circuit or a

short circuit

(BSD

10.1). The resistance of the Main Lamp is 100 ohms or lower.

Y

N

Replace the Fuser Unit

(PL

7.1).

Check the resistance of the Sub Lamp between J621-2 and J621-7 for an open circuit or a

short circuit

(BSD

10.1). The resistance of the Sub Lamp is 100 ohms or lower.

Y

N

Replace the Fuser Unit

(PL

7.1).

Check the resistance of the Control (Center) Thermistor between J621-5 and J621-1

10.1). There is no open circuit in the Center STS and the resistance is 3k ohms or higher.

Y

N

Replace the Fuser Unit

(PL

7.1).

A

Initial Issue

WorkCentre 5335 Family Service Documentation

A

Check the resistance of the Rear Thermistor between J621-7 and J621-3

resistance is 3k ohms or higher.

Y

N

Replace the Fuser Unit

Check the wire between P/J411-B7 and J621-7 for an open circuit or a short circuit (

10.1). The wire between

short circuit.

Y

N

Repair the open circuit or short circuit.

Check the wire between

The wire between

Y

N

Repair the open circuit or short circuit.

Replace the Fuser Unit

If the problem persists, replace the MCU PWB

(BSD

07/2011

2-83

BUS Updated 12/2011

(PL

7.1).

P/J411

and

J621

is conducting without an open circuit or a

P/J414

and

P530

for an open circuit or a short circuit

P/J414

and

P530

conducts and if free of a short circuit.

(PL

7.1). If the problem persists, replace the AC Drive PWB

(PL

18.2).

(BSD

10.1). The

BSD

(BSD

10.1).

(PL

18.2)

Status Indicator RAPs

010-338

background image

Коды неисправностей

При сбое во время печати или неисправности аппарата на экран выводится код
неисправности. Если на экране отображается код неисправности, которого нет в
таблице ниже, или неисправность не удается устранить, выполнив указанные далее
действия, обратитесь в сервисный центр Xerox. При отображении кода
неисправности сбрасываются все данные печати на аппарате, а также данные в
его встроенной памяти.

Рекомендуемое решение

Вероятная причина

Код неисправности

Откройте передние дверцы и
убедитесь, что дверца
фьюзера закрыта.
Выключите и снова включите
аппарат.

Выдвижная секция фьюзера
открыта

010 300

Выключите и снова включите
аппарат.

Если неисправность
устранить не удается,
обратитесь в сервисный
центр.

Ошибки скорости ремня
фьюзера

010 310, 010 311, 010 312,

010 313, 010 314, 010 315,
010 316, 010 317, 010 318,

010 319, 010 321, 010 323,

010 324, 010 325, 010 326,

010 327, 010 328, 010 333,

010 334, 010 335, 010 336,

010 337, 010 338, 010 341,

010 342, 010 343, 010 344,

010 347, 010 348, 010 349,

010 350, 010 351, 010 352,

010 353, 010 354, 010 355,

010 356, 010 357, 010 369,

010 370, 010 371, 010 374,

010 379, 010 380, 010 386,

010 387, 010 389

Выключите и снова включите
аппарат.

Если неисправность
устранить не удается,
обратитесь в сервисный
центр.

Ошибка температуры
фьюзера или фьюзер
отключен

010 360, 010 401

10-25

Печатная машина Xerox

®

Color 800/1000

Руководство пользователя

Устранение неисправностей

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  1. 09-18-2017


    #1

    axyun is offline


    Service Manager

    1,000+ Posts

    Phaser 7100N with error 010-338  "fuser unit fail"


    Rep Power
    45

    Thumbs up Phaser 7100N with error 010-338 «fuser unit fail»

    Customer called with error 010-338 on Phaser 7100n. Customer said he just changed fuser unit to get rid of error but still has 010-338.Any help is appreciated. Is there a reset procedure on this machine that is necessary
    after fuser unit is changed. I asked cust. if sure it was a new unit and he said yes. Any advice is appreciated. I will check SM in meantime to see if I see anything though I thought I saw this was a fuser unit fail error but
    did not see a service mode reset procedure for this. Frank/ActionPhotocopy


  2. 09-18-2017


    #2

    Re: Phaser 7100N with error 010-338 «fuser unit fail»

    Nothing to do with the fuser.
    Check for toner low or empty


  3. 09-18-2017


    #3

    axyun is offline


    Service Manager

    1,000+ Posts

    Phaser 7100N with error 010-338  "fuser unit fail"


    Rep Power
    45

    Thumbs up Re: Phaser 7100N with error 010-338 «fuser unit fail»

    Hi Adi . Thank you for your info. It is a little confusing because the Phaser 7100 service manual on page 2-83 states that error 010-338 is a Fuser Unit On Time Fail Error.

    Originally the customer called and said he had been using the machine although there was a lot of toner spillage but machine was working. Then change toner cartridge(BLack) message.
    After customer changed cartridge he got the 010-338 error. I told him to make sure it was OEM before calling for service. he bought OEM and still had error. I saw info in service manual and told customer
    he would probably need fuser unit. He ordered it himself from amazon.com and called this morning to say he still had error. As I am writing this customer just called to say he is out of office but thinks error
    has disappeared as machine is asking for loading of paper. He will call tomorrow. Frank


  4. 09-18-2017


    #4

    Re: Phaser 7100N with error 010-338 «fuser unit fail»

    It is machine software glitch.
    Was ( or is ) technical bulletin about this on Eureka.


  5. 09-18-2017


    #5

    axyun is offline


    Service Manager

    1,000+ Posts

    Phaser 7100N with error 010-338  "fuser unit fail"


    Rep Power
    45

    Thumbs up Re: Phaser 7100N with error 010-338 «fuser unit fail»

    Customer supposedly changed black toner for oem. Anyway he will call me tomorrow to let me know if working now


  6. 09-21-2017


    #6

    axyun is offline


    Service Manager

    1,000+ Posts

    Phaser 7100N with error 010-338  "fuser unit fail"


    Rep Power
    45

    Thumbs up Re: Phaser 7100N with error 010-338 «fuser unit fail»

    customer says machine is now working


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