- Remove From My Forums
SAPGUI 730 — Launch error — Please update saprm32.dll
-
Question
-
Hello,
SAPGUI 730 has been sequenced and is working fine on my Win 7 64-bit image, but on the Windows Vista 32-bit machines are receiving *Error — Please update saprm32.dll.
Has anyone else come across this issue?
Kind Regards,
P
-
Edited by
Thursday, November 21, 2013 9:50 AM
text change
-
Edited by
Answers
-
Ok, So I guess you did the sequence on a 64-bit machine? The installer may have had a condition to only put the 32-bit dll on a 32-bit OS. If you sequence on a 32-bit system, I wonder if that will work on 64-bit? Or if you include the .dll in the same
folder as the application which is throwing the error?
PLEASE MARK ANY ANSWERS TO HELP OTHERS Blog:
rorymon.com Twitter: @Rorymon-
Proposed as answer by
znack
Sunday, January 19, 2014 12:01 PM -
Marked as answer by
David WoltersModerator
Friday, February 21, 2014 8:38 PM
-
Proposed as answer by
- Remove From My Forums
SAPGUI 730 — Launch error — Please update saprm32.dll
-
Question
-
Hello,
SAPGUI 730 has been sequenced and is working fine on my Win 7 64-bit image, but on the Windows Vista 32-bit machines are receiving *Error — Please update saprm32.dll.
Has anyone else come across this issue?
Kind Regards,
P
-
Edited by
Thursday, November 21, 2013 9:50 AM
text change
-
Edited by
Answers
-
Ok, So I guess you did the sequence on a 64-bit machine? The installer may have had a condition to only put the 32-bit dll on a 32-bit OS. If you sequence on a 32-bit system, I wonder if that will work on 64-bit? Or if you include the .dll in the same
folder as the application which is throwing the error?
PLEASE MARK ANY ANSWERS TO HELP OTHERS Blog:
rorymon.com Twitter: @Rorymon-
Proposed as answer by
znack
Sunday, January 19, 2014 12:01 PM -
Marked as answer by
David WoltersModerator
Friday, February 21, 2014 8:38 PM
-
Proposed as answer by
Hi community
First of all, I apologize if this is not the right place to post this question, but I was pointed here as the right place.
In my case, I’m a network engineer, so excuse my lack of knowledge about anything related to SAP, but the thing is that I’m trying to help to solve an issue with a user that, in a specific situation, is having problems to logon using SAP GUI 730 for Windows.
The situation is as follows:
When the user is connected to an IPv4 only network with the main NIC, everything works fine.
When the same user connects a second laptop’s NIC to a dual stack IPv4/IPv6 network, two things happen:
1.- Without doing anything, the user cannot login, getting the error described in the original post (see attached screenshot)

2.- If the user disables the IPv6 stack in the laptop’s second NIC (see attached screenshot), is able to logon again without any issues

In all cases, the communication with the SAP server is using the Laptops’s main NIC (that is IPv4 only)
My questions are… during the SAP logon process:
.- Is there exchanged information about the device NICs (IP address, DNS, etc..) of the end user’s device?
.- If so, what data is captured and from what device’s NIC (if has mode than one active at the same time)?
in a nutshell… I just want to figure out if the fact that one of the NICs is connected to an IPv6 network and gets an IPv6 address, is causing that during the logon process, by chance the application has captured info out from that NIC… resulting in an error during logon, triggered because the communication with the server is expected to be IPv4 only, but the server is dropping the request because either does not understand the received info or is not configured to accept it.
I appreciate if anyone can shed any light on this.
Many thanks!!
Ruben
| Автор | Сообщение | ||
|---|---|---|---|
|
Заголовок сообщения: Вылетает SAP GUI 730 если пользователь не работает.
|
|||
|
Привет форумчане.
|
||
| Вернуться к началу |
|
||
|
3apa3a.b.ta3e |
Заголовок сообщения: Re: Вылетает SAP GUI 730 если пользователь не работает.
|
||
|
Сервер SAP и клиент находятся в одной сети? У нас была такая проблема с маршрутизатором Netgear, который рубил установленные через него сессии по факту их неактивности в течении некоторого времени.
|
||
| Вернуться к началу |
|
||
|
Станислав1986 |
Заголовок сообщения: Re: Вылетает SAP GUI 730 если пользователь не работает.
|
||
|
3apa3a.b.ta3e написал(а): Сервер SAP и клиент находятся в одной сети? У нас была такая проблема с маршрутизатором Netgear, который рубил установленные через него сессии по факту их неактивности в течении некоторого времени. Нет, в разных сетях
|
||
| Вернуться к началу |
|
||
|
3apa3a.b.ta3e |
Заголовок сообщения: Re: Вылетает SAP GUI 730 если пользователь не работает.
|
||
|
Тогда теребите своего сетевика.
|
||
| Вернуться к началу |
|
||
- Remove From My Forums
SAPGUI 730 — Launch error — Please update saprm32.dll
-
Question
-
Hello,
SAPGUI 730 has been sequenced and is working fine on my Win 7 64-bit image, but on the Windows Vista 32-bit machines are receiving *Error — Please update saprm32.dll.
Has anyone else come across this issue?
Kind Regards,
P
-
Edited by
Thursday, November 21, 2013 9:50 AM
text change
-
Edited by
Answers
-
Ok, So I guess you did the sequence on a 64-bit machine? The installer may have had a condition to only put the 32-bit dll on a 32-bit OS. If you sequence on a 32-bit system, I wonder if that will work on 64-bit? Or if you include the .dll in the same
folder as the application which is throwing the error?
PLEASE MARK ANY ANSWERS TO HELP OTHERS Blog:
rorymon.com Twitter: @Rorymon-
Proposed as answer by
znack
Sunday, January 19, 2014 12:01 PM -
Marked as answer by
David WoltersModerator
Friday, February 21, 2014 8:38 PM
-
Proposed as answer by
