- Code: C0030
- Description: Fax control PWB system problem
Processing with the fax software was disabled due to a hardware or software problem. - Causes: Defective fax control PWB.
- Remedy: Replace the fax control PWB and verify the operation.
- Code: C0060
- Description: Main PWB type mismatch error
- Causes: Defective PWB.
- Remedy: Run maintenance item U935 to contact the Service Administrative Division.
- Code: C0070
- Description: Abnormal detection of fax control PWB incompatibility
In the initial communication with the fax control PWB, any normal communication command is not transmitted. - Causes: Defective fax software.
Defective fax control PWB. - Remedy: Defective fax software. Install the fax software.
Defective fax control PWB. Replace the fax control PWB and verify the operation.
- Code: C0100
- Description: Backup memory (EEPROM) device problem (Main PWB)
Reading from or writing to EEPROM cannot be performed. - Causes: Defective main PWB.
Device damage of EEPROM. - Remedy: Defective main PWB. Replace the main PWB and check for correct operation.
Device damage of EEPROM. Contact the Service Administrative Division.
- Code: C0120
- Description: MAC address data error
For data in which the MAC address is invalid. - Causes: Defective main PWB.
- Remedy: Defective main PWB. Replace the main PWB and check for correct operation.
- Code: C0150
- Description: Backup memory (EEPROM) device problem (Engine PWB)
Reading from or writing to EEPROM cannot be performed. - Causes: Defective engine PWB.
Device damage of EEPROM. - Remedy: Defective engine PWB. Replace the engine PWB and check for correct operation.
Device damage of EEPROM. Contact the Service Administrative Division.
- Code: C0160
- Description: Backup memory (EEPROM) data problem (Engine PWB)
Reading data from EEPROM is abnormal. Read and write data does not match 5 times continuously. - Causes: Data damage of EEPROM.
- Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
- Code: C0170
- Description: Copy counts problem
A checksum error is detected in the main and engine backup memories for the copy counters. - Causes: Data damage of EEPROM.
Defective PWB. - Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
Defective PWB. Replace the main PWB or engine PWB and check for correct operation.
- Code: C0180
- Description: Machine number mismatch error
Machine number of main PWB and engine PWB does not match. - Causes: Data damage of EEPROM.
- Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
- Code: C0320
- Description: Power CPU communication problem
The engine PWB and the power CPU are unable to communicate with each other. - Causes: Defective engine PWB.
- Remedy: Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C0420
- Description: Optional paper feeder communication problem
The engine PWB and the paper feeder are unable to communicate with each other. - Causes: Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC22 on the engine PWB and the connector on the paper feeder main PWB, and the continuity across the connector terminals. Repair or replace if necessary
Defective PWB. Replace the engine PWB or paper feeder main PWB and check for correct operation.
- Code: C0620
- Description: FAX image DIMM problem
DIMM is not installed correctly. DIMM cannot be accessed. - Causes: DIMM installed incorrectly.
Defective main PWB. - Remedy: DIMM installed incorrectly. Check if the DIMM is inserted into the socket on the main PWB correctly.
Defective main PWB. Replace the main PWB and check for correct operation.
- Code: C0630
- Description: DMA problem
DMA transmission of image data does not complete within the specified period of time. - Causes: Poor contact in the connector terminals.
Defective main PWB. - Remedy: Poor contact in the connector terminals. Check the connection the signal cable and the main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective main PWB. Replace the main PWB and check for correct operation.
- Code: C0640
- Description: Hard disk drive problem
The hard disk cannot be accessed. - Causes: Poor contact in the connector terminals.
Defective hard disk.
Defective main PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC49 on the main PWB and the connector on the hard disk. Repair or replace if necessary.
Defective hard disk. Run U024 (HDD formatting) without turning the power off to initialize the hard disk. Replace the hard disk drive and check for correct operation if the problem is still detected after initialization.
Defective main PWB. Replace the main PWB and check for correct operation.
- Code: C0650
- Description: FAX image DIMM check problem
Improper DIMM is installed. - Causes: DIMM installed incorrectly.
DIMM of another machine is installed.
Defective main PWB. - Remedy: DIMM installed incorrectly. Check if the DIMM is inserted into the socket on the main PWB correctly.
DIMM of another machine is installed. Perform maintenance mode U671 (RECOVERY FAX DIMM).
Defective main PWB. Replace the main PWB and check for correct operation.
- Code: C0800
- Description: Image processing problem
JAM05 is detected twice. - Causes: Defective main PWB.
- Remedy: Replace the main PWB and check for correct operation.
- Code: C0830
- Description: Fax control PWB flash program area checksum error
A checksum error occurred with the program of the fax control PWB. - Causes: Defective fax software.
Defective fax control PWB. - Remedy: Defective fax software. Install the fax software.
Defective fax control PWB. Replace the fax control PWB and verify the operation.
- Code: C0840
- Description: Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. - Causes: Defective main PWB.
The battery is disconnected from the main PWB. - Remedy: Defective main PWB. Replace the main PWB and check for correct operation.
The battery is disconnected from the main PWB. Check visually and remedy if necessary.
- Code: C0870
- Description: Fax control PWB to main PWB high capacity data transfer problem
High-capacity data transfer between the fax control PWB and the scanner MIP PWB was not normally performed even if the data transfer was retried 10 times. - Causes: Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector on the interface PWB and the connector on the fax control PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Replace the fax control PWB or main PWB and check for correct operation.
- Code: C0920
- Description: Fax file system error
The backup data is not retained for file system abnormality of flash memory of the fax control PWB. - Causes: Defective fax control PWB.
- Remedy: Replace the fax control PWB and verify the operation.
- Code: C1010
- Description: Lift motor 1 error
After cassette 1 is inserted, lift switch 1 does not turn on within 12 s. This error is detected four times successively. - Causes: Poor contact in the connector terminals.
Broken gears or couplings of lift motor 1.
Defective lift motor 1.
Poor contact in the connector terminals.
Defective lift switch 1.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector of lift motor 1 and the connector YC23 on the engine PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Broken gears or couplings of lift motor 1. Replace lift motor 1.
Defective lift motor 1. Check for continuity across the coil. If none, replace lift motor 1.
Poor contact in the connector terminals. Check the connection of connector of lift switch 1 and the connector YC23 on the engine PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective lift switch 1. Check if YC23-B12 on the engine PWB goes low when lift switch 1 is turned off. If not, replace lift switch 1.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C1020
- Description: Lift motor 2 error
After cassette 2 is inserted, lift switch 2 does not turn on within 12 s. This error is detected four times successively. - Causes: Poor contact in the connector terminals.
Broken gears or couplings of lift motor 2.
Defective lift motor 2.
Poor contact in the connector terminals.
Defective lift switch 2.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector of lift motor 2 and the connector YC23 on the engine PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Broken gears or couplings of lift motor 2. Replace lift motor 2.
Defective lift motor 2. Check for continuity across the coil. If none, replace lift motor 2.
Poor contact in the connector terminals. Check the connection of connector of lift switch 2 and the connector YC23 on the engine PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective lift switch 2. Check if YC23-A5 on the engine PWB goes low when lift switch 2 is turned off. If not, replace lift switch 2.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C1030
- Description: PF lift motor 1 error (optional paper feeder)
After cassette 3 is inserted, PF lift switch 1 does not turn on within 12 s. This error is detected four times successively. - Causes: Poor contact in the connector terminals.
Broken gears or couplings of PF lift motor 1.
Defective PF lift motor 1.
Defective PF lift switch 1. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC22 on the engine PWB and the connector on the PF main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Broken gears or couplings of PF lift motor 1. Replace PF lift motor 1.
Defective PF lift motor 1. Check for continuity across the coil. If none, replace PF lift motor 1.
Defective PF lift switch 1. Check if YC1-5 on the PF main PWB goes low when PF lift switch 1 is turned off. If not, replace PF lift switch 1.
- Code: C1040
- Description: PF lift motor 2 error (optional paper feeder)
After cassette 4 is inserted, PF lift switch 2 does not turn on within 12 s. This error is detected four times successively. - Causes: Poor contact in the connector terminals
Broken gears or couplings of PF lift motor 2.
Defective PF lift motor 2.
Defective PF lift switch 2. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC22 on the engine PWB and the connector on the PF main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Broken gears or couplings of PF lift motor 2. Replace PF lift motor 2.
Defective PF lift motor 2. Check for continuity across the coil. If none, replace PF lift motor 2.
Defective PF lift switch 2. Check if YC1-7 on the PF main PWB goes low when PF lift switch 2 is turned off. If not, replace PF lift switch 2.
- Code: C2000
- Description: Main motor problem
Stable OFF is detected for 1 s continuously after main motor stability. - Causes: Poor contact in the connector terminals.
Defective drive transmission system.
Defective main motor.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC10 on the engine PWB and the connector on the main motor, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective main motor. Replace the main motor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C2200
- Description: Drum motor problem
Stable OFF is detected for 1 s continuously after drum motor stability. - Causes: Poor contact in the connector terminals.
Defective drive transmission system.
Defective drum motor.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC10 on the engine PWB and the connector on the drum motor, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective drum motor. Replace the drum motor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C2500
- Description: Paper feed motor error
Stable OFF is detected for 1 s continuously after paper feed motor stability. - Causes: Poor contact in the connector terminals.
Defective drive transmission system.
Defective paper feed motor.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC10 on the engine PWB and the connector on the paper feed motor, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective paper feed motor. Replace the paper feed motor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C2600
- Description: PF paper drive motor error (optional paper feeder)
The lock signal of the motor is detected above 500 ms. - Causes: Poor contact in the connector terminals.
Defective drive transmission system
Defective PF paper drive motor.
Defective PWB - Remedy: Poor contact in the connector terminals. Check the connection of connector YC22 on the engine PWB and the connector on the PF main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective drive transmission system. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
Defective PF paper drive motor. Replace the PF paper drive motor.
Defective PWB. Replace the PF main PWB or engine PWB and check for correct operation.
- Code: C3100
- Description: Scanner carriage problem
The home position is not correct when the power is turned on or at the start of copying using the table. - Causes: Poor contact in the connector terminals.
Defective home position switch.
Defective scanner motor.
The mirror frame, exposure lamp, or scanner wire is defective.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC6 on the scanner PWB and the connector of the home position switch, and the connection of connector YC3 on the scanner PWB and the connector on the scanner motor and the continuity across the connector terminals. Repair or replace if necessary.
Defective home position switch. Replace the scanner home position switch.
Defective scanner motor. Replace the scanner motor.
The mirror frame, exposure lamp, or scanner wire is defective. Check if the mirror flames and exposure lamp are on the rail. And check the scanner wire winds correctly.
Defective PWB. Replace the scanner PWB or main PWB and check for correct operation.
- Code: C3200
- Description: Exposure lamp problem
When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s. - Causes: Poor contact in the connector terminals.
Defective exposure lamp.
Incorrect shading position.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC5 on the scanner PWB and the connector on the inverter PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective exposure lamp. Replace the exposure lamp.
Incorrect shading position. Adjust the position of the contact glass (shading plate). If the problem still occurs, replace the home position switch.
Defective PWB. Replace the scanner PWB or inverter PWB and check for correct operation.
- Code: C3300
- Description: Optical system (AGC) problem
After AGC, correct input is not obtained at CCD. - Causes: Poor contact in the connector terminals.
Defective exposure lamp.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC26 on the main PWB and the connector on the CCD PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective exposure lamp. Replace the exposure lamp.
Defective PWB. Replace the main PWB or CCD PWB and check for correct operation.
- Code: C3500
- Description: Communication error between scanner and SHD An error code is detected.
- Causes: Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC26 on the main PWB and the connector on the CCD PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Replace the main PWB or CCD PWB and check for correct operation.
- Code: C3900
- Description: Backup memory read/write problem (scanner PWB)
Read and write data does not match. - Causes: Defective backup RAM or PWB.
- Remedy: Replace the scanner PWB and check for correct operation.
- Code: C3910
- Description: Backup memory data problem (scanner PWB)
Data in the specified area of the backup memory does not match the specified values. - Causes: Defective backup RAM or PWB.
- Remedy: Replace the scanner PWB and check for correct operation.
- Code: C4000
- Description: Polygon motor synchronization problem
The polygon motor does not reach the stable speed within 20 s of the START signal turning on. - Causes: Poor contact in the connector terminals.
Defective polygon motor.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC36 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.
Defective polygon motor. Replace the laser scanner unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C4010
- Description: Polygon motor steady-state problem
Stable OFF is detected for 5 s continuously after polygon motor stability. - Causes: Poor contact in the connector terminals.
Defective polygon motor.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC36 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.
Defective polygon motor. Replace the laser scanner unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C4200
- Description: BD initialization problem
ASIC detects a BD error A for 4 s after the polygon motor rotation has been stabilized. - Causes: Poor contact in the connector terminals.
Defective polygon motor.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC36 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.
Defective polygon motor. Replace the laser scanner unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C6000
- Description: Fuser heater break
Fuser thermistor 1 detected less than 40°C/104°F for 14 s during warm-up and ready in. Fuser thermistor 2 detected less than 70°C/158°F for 14 s during warm-up and ready in. - Causes: Defective fuser heater 1 or 2.
Installation defectiveness on fuser thermistor 1 or 2.
Defective fuser thermostat.
Defective PWB. - Remedy: Defective fuser heater 1 or 2. Replace the fuser heater 1 or 2.
Installation defectiveness on fuser thermistor 1 or 2. Check the mounting state of the fuser thermistor 1 or 2. If any problem is found, repair it.
Defective fuser thermostat. Replace the fuser thermostat.
Defective PWB. Replace the power source PWB or engine PWB and check for correct operation.
- Code: C6020
- Description: Abnormally high fuser thermistor center temperature
Fuser thermistor 2 is detected 230°C/ 446°F or more for 40 ms. - Causes: Installation defectiveness on fuser thermistor 2.
Defective fuser thermistor 2.
Defective engine PWB. - Remedy: Installation defectiveness on fuser thermistor 2. Check the mounting state of the fuser thermistor 2. If any problem is found, repair it.
Defective fuser thermistor 2. Replace the fuser thermistor 2.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C6050
- Description: Abnormally low fuser thermistor center temperature
Fuser thermistor 1 is detected 100°C/ 212°F less then 1 s continuously during copying. - Causes: Defective fuser heater 1 or 2.
Installation defectiveness on fuser thermistor 2.
Defective PWB. - Remedy: Defective fuser heater 1 or 2. Replace the fuser heater 1 or 2.
Installation defectiveness on fuser thermistor 2. Check the mounting state of the fuser thermistor 2. If any problem is found, repair it.
Defective PWB. Replace the power source PWB or engine PWB and check for correct operation.
- Code: C6120
- Description: Abnormally high fuser thermistor edge temperature
Fuser thermistor 1 is detected 240°C/ 464°F or more for 40 ms. - Causes: Installation defectiveness on fuser thermistor 1.
Defective fuser thermistor 1.
Defective engine PWB. - Remedy: Installation defectiveness on fuser thermistor 1. Check the mounting state of the fuser thermistor 1. If any problem is found, repair it.
Defective fuser thermistor 1. Replace the fuser thermistor 1.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C6150
- Description: Abnormally low fuser thermistor edge temperature
Fuser thermistor 1 is detected 80°C/ 176°F less than 1 s continuously during copying. - Causes: Defective fuser heater 1 or 2.
Installation defectiveness on fuser thermistor 1.
Defective PWB. - Remedy: Defective fuser heater 1 or 2. Replace the fuser heater 1 or 2.
Installation defectiveness on fuser thermistor 1. Check the mounting state of the fuser thermistor 1. If any problem is found, repair it.
Defective PWB. Replace the power source PWB or engine PWB and check for correct operation.
- Code: C6400
- Description: Zero-cross signal error
While fuser heater ON/OFF control is performed, the zero-cross signal is not input within 3 s. - Causes: Defective PWB
- Remedy: Replace the power source PWB or engine PWB and check for correct operation.
- Code: C6420
- Description: Fuser unit fuse cut problem
The fuse cannot be cut, When replacing the fuser unit, the fuse cannot be cut in 3 s after the fuse cut signal is turned on. - Causes: Poor contact in the connector terminals.
Fuser unit connector inserted incorrectly. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC1 on the engine PWB and the continuity across the connector terminals. Repair or replace if necessary.
Fuser unit connector inserted incorrectly. Reinsert the fuser unit connector if necessary.
- Code: C7000
- Description: Toner motor problem
A motor over-current signal is detected continuously for 1 s or longer - Causes: Poor contact in the connector terminals.
Broken the gear.
Defective toner feed motor.
Defective engine PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC1 on the engine PWB and the connector on the toner feed motor, and the continuity across the connector terminals. Repair or replace if necessary.
Broken the gear. Check visually and replace the gear if necessary.
Defective toner feed motor. Run maintenance item U135 and check if the toner feed motor operates. If not, replace the toner feed motor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: C7200
- Description: Broken inner thermistor wire
An abnormal value is detected in the input data to inner thermistor. - Causes: Poor contact in the connector terminals.
Defective temperature sensor. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC32 on the engine PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective temperature sensor. Replace the temperature sensor.
- Code: C7300
- Description: Toner hopper problem
Toner emptiness is detected for 300 s, three times during the toner replenishment. - Causes: Poor contact in the connector terminals.
Defective toner sensor. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC1 on the engine PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective toner sensor. Replace the developing unit.
- Code: C7400
- Description: Developing unit connector insertion problem
Absence of the developing unit is detected. - Causes: Developing unit connector inserted incorrectly.
Defective developing unit connector. - Remedy: Developing unit connector inserted incorrectly. Reinsert the developing unit connector if necessary.
Defective developing unit connector. Replace the developing unit.
- Code: C7410
- Description: Drum unit connector insertion problem Absence of the drum unit is detected.
- Causes: Drum unit connector inserted incorrectly.
Defective drum unit connector. - Remedy: Drum unit connector inserted incorrectly. Reinsert the drum unit connector if necessary.
Defective drum unit connector. Replace the drum unit.
- Code: C7800
- Description: Broken external thermistor wire
The thermistor output value is 4.5 V or more. - Causes: Poor contact in the connector terminals.
Defective humidity sensor - Remedy: Poor contact in the connector terminals. Check the connection of connector YC10 on the engine PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective humidity sensor. Replace the humidity sensor.
- Code: C7900
- Description: Drum EEPROM error
Reading from or writing to EEPROM cannot be performed. - Causes: Poor contact in the connector terminals.
Defective drum unit. - Remedy: Poor contact in the connector terminals. Check the connection of connector on the engine PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective drum unit. Replace the drum unit.
- Code: C7910
- Description: Developing unit EEPROM error
Reading from or writing to EEPROM cannot be performed. - Causes: Poor contact in the connector terminals
Defective developing unit. - Remedy: Poor contact in the connector terminals. Check the connection of connector on the engine PWB and the continuity across the connector terminals. Repair or replace if necessary.
Defective developing unit. Replace the developing unit.
- Code: C8030
- Description: Tray upper limit detection problem (optional document finisher)
When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected. - Causes: The tray upper limit sensor, paper surface sensor 1/2 connector makes poor contact.
Defective tray upper limit sensor, paper surface sensor 1/2.
Defective finisher main PWB. - Remedy: The tray upper limit sensor, paper surface sensor 1/2 connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective tray upper limit sensor, paper surface sensor 1/2. Replace the sensor.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8040
- Description: Belt problem (optional document finisher)
The belt sensor does not turn on/off within specified time of the belt solenoid turning on. - Causes: The belt sensor, belt solenoid connector makes poor contact.
Defective belt sensor.
Defective belt solenoid.
Defective finisher main PWB. - Remedy: The belt sensor, belt solenoid connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective belt sensor. Replace the belt sensor.
Defective belt solenoid. Replace the belt solenoid.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8140
- Description: Tray elevation motor problem (optional document finisher)
The tray low limit sensor or paper surface sensor 1/2 cannot be detected to be on within 10 s since the tray elevation motor is activated. - Causes: The tray elevation motor connector makes poor contact.
The tray elevation motor malfunctions.
The tray lower limit sensor, paper surface sensor 1/2 connector makes poor contact.
Defective tray lower limit sensor, paper surface sensor 1/2.
Defective finisher main PWB. - Remedy: The tray elevation motor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
The tray elevation motor malfunctions. Replace the tray elevation motor.
The tray lower limit sensor, paper surface sensor 1/2 connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective tray lower limit sensor, paper surface sensor 1/2. Replace the sensor.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8170
- Description: Finisher front side registration motor problem (optional built-in finisher)
When the front-side registration home-position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the front-side registration home-position sensor is turned off during initialization, the sensor did not turn on in 3 s. - Causes: The front side registration motor connector makes poor contact.
Defective front side registration motor.
The front side registration home position sensor connector makes poor contact.
Defective front side registration home position sensor.
Defective finisher control PWB. - Remedy: The front side registration motor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective front side registration motor. Replace front side registration motor.
The front side registration home position sensor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective front side registration home position sensor. Replace the front side registration home position sensor.
Defective finisher control PWB. Replace the finisher control PWB and check for correct operation.
- Code: C8180
- Description: Finisher rear side registration motor problem (optional built-in finisher)
When the rear-side registration home-position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the rear-side registration home-position sensor is turned off during initialization, the sensor did not turn on in 3 s. - Causes: The rear side registration motor connector makes poor contact.
Defective rear side registration motor.
The rear side registration home position sensor connector makes poor contact.
Defective rear side registration home position sensor.
Defective finisher control PWB. - Remedy: The rear side registration motor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective rear side registration motor. Replace rear side registration motor.
The rear side registration home position sensor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective rear side registration home position sensor. Replace the rear side registration home position sensor.
Defective finisher control PWB. Replace the finisher control PWB and check for correct operation.
- Code: C8190
- Description: Finisher trailing edge registration motor problem (optional built-in finisher)
When the trailing edge registration home-position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the trailing edge registration home-position sensor is turned off during initialization, the sensor did not turn on in 3 s. - Causes: The trailing edge registration motor connector makes poor contact.
Defective trailing edge registration motor
The trailing edge registration home position sensor connector makes poor contact.
Defective trailing edge registration home position sensor.
Defective finisher control PWB. - Remedy: The trailing edge registration motor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective trailing edge registration motor. Replace trailing edge registration motor.
The trailing edge registration home position sensor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective trailing edge registration home position sensor. Replace the trailing edge registration home position sensor.
Defective finisher control PWB. Replace the finisher control PWB and check for correct operation.
- Code: C8210
- Description: Stapler problem (optional document finisher)
Jam 82 is indicated.
Finisher stapler problem (optional built-in finisher)
The stapler home position sensor does not change state from nondetection to detection within 200 ms of the start of stapler motor counterclockwise (forward) rotation. During initialization, the stapler home position sensor does not change state from non-detection to detection within 600 ms of the start of stapler motor clockwise (reverse) rotation. - Causes: The stapler connector makes poor contact.
The stapler is blocked with a staple.
The stapler is broken.
Defective finisher main PWB.
The stapler connector makes poor contact.
The stapler is blocked with a staple.
The stapler is broken.
Defective finisher control PWB. - Remedy: The stapler connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
The stapler is blocked with a staple. Remove the stapler cartridge, and check the cartridge and the stapling section of the stapler.
The stapler is broken. Replace the stapler and check for correct operation.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
The stapler connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
The stapler is blocked with a staple. Remove the stapler cartridge, and check the cartridge and the stapling section of the stapler. The stapler is broken. Replace the front stapler and check for correct operation.
Defective finisher control PWB. Replace the finisher control PWB and check for correct operation.
- Code: C8320
- Description: Adjustment motor 2 problem (optional document finisher)
The adjustment sensor 2 does not turn on/off within specified time of the adjustment motor 2 turning on. - Causes:
The adjustment sensor 2, adjustment motor 2 connector makes poor contact.
Defective adjustment sensor 2.
Defective adjustment motor 2.
Defective finisher main PWB. - Remedy: The adjustment sensor 2, adjustment motor 2 connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective adjustment sensor 2. Replace the adjustment sensor 2.
Defective adjustment motor 2. Replace the adjustment motor 2.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8330
- Description: Adjustment motor 1 problem (optional document finisher)
The adjustment sensor 1 does not turn on/off within specified time of the adjustment motor 1 turning on. - Causes: The adjustment sensor 1, adjustment motor 1 connector makes poor contact.
Defective adjustment sensor 1
Defective adjustment motor 1.
Defective finisher main PWB. - Remedy: The adjustment sensor 1, adjustment motor 1 connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective adjustment sensor 1. Replace the adjustment sensor 1.
Defective adjustment motor 1. Replace the adjustment motor 1.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8350
- Description: Roller motor problem (optional document finisher)
The roller sensor does not turn on/off within specified time of the roller motor turning on. - Causes: The roller sensor, roller motor connector makes poor contact.
Defective roller sensor.
Defective roller motor.
Defective finisher main PWB. - Remedy: The roller sensor, roller motor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective roller sensor. Replace the roller sensor.
Defective roller motor. Replace the roller motor.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8360
- Description: Slide motor problem (optional document finisher)
The slide sensor does not turn on/off within specified time of the slide motor turning on. - Causes: The slide sensor, slide motor connector makes poor contact.
Defective slide sensor.
Defective slide motor
Defective finisher main PWB - Remedy: The slide sensor, slide motor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective slide sensor. Replace the slide sensor.
Defective slide motor. Replace the slide motor.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8440
- Description: Sensor adjusting problem (optional document finisher)
The sensor cannot be adjusted within the specified range. - Causes: The paper entry sensor connector makes poor contact.
Defective paper entry sensor.
The optical path of the paper entry sensor is blocked by foreign matter.
Defective finisher main PWB. - Remedy: The paper entry sensor connector makes poor contact. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective paper entry sensor. Replace the paper entry sensor and check for correct operation.
The optical path of the paper entry sensor is blocked by foreign matter. Remove the foreign matter.
Defective finisher main PWB. Replace the finisher main PWB and check for correct operation.
- Code: C8460
- Description: EEPROM problem (optional document finisher)
Reading from or writing to EEPROM cannot be performed. - Causes: Defective EEPROM or finisher main PWB.
- Remedy: Replace the finisher main PWB and check for correct operation.
- Code: C8800
- Description: Document finisher communication error (optional 3000-sheet document finisher)
A communication error from document finisher is detected 10 times in succession - Causes: Poor contact in the connector terminals.
Defective PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector on the engine PWB and the connector on the finisher main PWB, and the continuity across the connector terminals. Repair or replace if necessary.
Defective PWB. Replace the finisher main PWB or engine PWB and check for correct operation.
- Code: C9000
- Description: Optional DP communication problem
A communication error is detected. - Causes: Poor contact in the connector terminals.
Defective DP main PWB. - Remedy: Poor contact in the connector terminals. Check the connection of connector YC7 and YC8 on the scanner PWB and the connector of the DP, and the continuity across the connector terminals. Repair or replace if necessary.
Defective DP main PWB. Replace the DP main PWB and check for correct operation.
- Code: C9060
- Description: DP EEPROM error (optional DP)
Read and write data does not match. Data in the specified area of the backup memory does not match the specified values. Data in the specified area of the backup memory does not match the specified values. - Causes: Defective DP main PWB.
Device damage of EEPROM. - Remedy: Defective DP main PWB. Replace the DP main PWB and check for correct operation.
Device damage of EEPROM. Contact the Service Administrative Division.
- Code: C9500, C9510, C9520
- Description: Contact the Service Administrative Division.
- Causes:
- Remedy: Contact the Service Administrative Division.
- Code: F000
- Description: Operation panel PWB communication error
- Causes: Defective main PWB.
Defective operation panel PWB. - Remedy: Defective main PWB. Replace the main PWB and check for correct operation.
Defective operation panel PWB. Replace the operation panel PWB and check for correct operation.
- Code: F040
- Description: Engine PWB communication error
- Causes: Defective main PWB.
Defective engine PWB. - Remedy: Defective main PWB. Replace the main PWB and check for correct operation.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: F041
- Description: Scanner PWB communication error
- Causes: Defective main PWB.
Defective scanner PWB. - Remedy: Defective main PWB. Replace the main PWB and check for correct operation.
Defective scanner PWB. Replace the scanner PWB and check for correct operation.
- Code: F050
- Description: Engine ROM checksum error
- Causes: Defective engine PWB.
- Remedy: Replace the engine PWB and check for correct operation.
- Code: F090
- Description: Fax control PWB communication error
- Causes: Defective main PWB
- Remedy: Replace the main PWB and check for correct operation.
- Code: F278
- Description: Power supply in drive system error
- Causes: Main power switch was turned off without using the power key, or a power failure has occurred.
- Remedy: Turn on power. (To switch off power, first press the power key until the main power indicator goes off, then turn the main power switch off.)
2K5
Code
C0030
Fax control PWB system problem
Processing with the fax software was
disabled due to a hardware or software
problem.
C0060
Main PWB type mismatch error
C0070
Abnormal detection of fax control
PWB incompatibility
In the initial communication with the fax
control PWB, any normal communication
command is not transmitted.
C0100
Backup memory (EEPROM) device
problem (Main PWB)
Reading from or writing to EEPROM
cannot be performed.
C0120
MAC address data error
For data in which the MAC address is
invalid.
C0150
Backup memory (EEPROM) device
problem (Engine PWB)
Reading from or writing to EEPROM
cannot be performed.
C0160
Backup memory (EEPROM) data
problem (Engine PWB)
Reading data from EEPROM is abnor-
mal.
Read and write data does not match 5
times continuously.
C0170
Copy counts problem
A checksum error is detected in the main
and engine backup memories for the
copy counters.
C0180
Machine number mismatch error
Machine number of main PWB and
engine PWB does not match.
C0320
Power CPU communication problem
The engine PWB and the power CPU
are unable to communicate with each
other.
C0420
Optional paper feeder communication
problem
The engine PWB and the paper feeder
are unable to communicate with each
other.
1-4-20
Contents
Causes
Check procedures/corrective measures
Defective fax con-
Replace the fax control PWB and verify the
trol PWB.
operation.
Defective PWB.
Run maintenance item U935 to contact the
Service Administrative Division.
Defective fax soft-
Install the fax software.
ware.
Defective fax con-
Replace the fax control PWB and verify the
trol PWB.
operation.
Defective main
Replace the main PWB and check for cor-
PWB.
rect operation.
Device damage of
Contact the Service Administrative Division.
EEPROM.
Defective main
Replace the main PWB and check for cor-
PWB.
rect operation.
Defective engine
Replace the engine PWB and check for cor-
PWB.
rect operation.
Device damage of
Contact the Service Administrative Division.
EEPROM.
Data damage of
Contact the Service Administrative Division.
EEPROM.
Data damage of
Contact the Service Administrative Division.
EEPROM.
Defective PWB.
Replace the main PWB or engine PWB and
check for correct operation.
Data damage of
Contact the Service Administrative Division.
EEPROM.
Defective engine
Replace the engine PWB and check for cor-
PWB.
rect operation.
Poor contact in the
Check the connection of connector YC22 on
connector termi-
the engine PWB and the connector on the
nals.
paper feeder main PWB, and the continuity
across the connector terminals. Repair or
replace if necessary.
Defective PWB.
Replace the engine PWB or paper feeder
main PWB and check for correct operation.
Remarks
Если с аппаратом Kyocera TASKalfa 1800, Kyocera TASKalfa 2200 произошла проблема, откроется следующий экран с уведомлением.
• Индикатор [Внимание] на панели управления горит или мигает.
• На дисплее сообщений панели управления аппарата появилось сообщение об ошибке.
Если индикатор [Внимание] горит или мигает и на дисплее сообщений панели управления аппарата появилось сообщение об ошибке, проверьте KYOCERA Client Tool или Монитор состояния.
ПРИМЕЧАНИЕ Если индикаторы постоянно горят и мигают не так, как описано выше, вероятно, произошла ошибка службы. Выключите питание, отсоедините шнур питания и вставьте его обратно, после чего включите питание. Это может помочь сбросить ошибку. Если ошибка не исчезает, свяжитесь со своим представителем сервисной службы (тел. в Минске +375 17 291-28-24)
Ниже описаны неполадки, которые не могут быть устранены пользователем
|
Дисплей сообщений |
Описание |
Меры устранения |
|
Бункер отраб тонера перепол. или не уст. |
Бункер для отработанного тонера установлен неправильно |
Установите Бункер для отработанного тонера должным образом |
|
Бункер для отработанного тонера заполнен |
Замените бункер отработанного тонера |
|
|
Встряхните картр. с тонером |
Тонер слежался |
Откройте переднюю крышку аппарата и вытяните контейнер с тонером. Сильно встряхните контейнер с тонером и установите его на место |
|
Вызовите сервисный персонал. |
В аппарате произошла ошибка |
Обратите внимание на код ошибки, отображаемый в дисплее сообщений, и свяжитесь с представителем сервисной службы (тел. в Минске +375 17 291-28-24) |
|
Выньте бумагу с внутреннего лотка |
Извлеките бумагу из внутреннего лотка. Нажмите клавишу [OK], чтобы возобновить печать |
|
|
Добавьте тонер |
Закончился тонер |
Замените контейнер с тонером TK-4105 |
|
Загрузите бумагу в кассету # |
↑↓ (отображается попеременно) |
Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.] |
|
Загрузите бумагу в универсальный лоток |
↑↓ (отображается попеременно) |
Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.] |
|
Закройте автоподатчик оригиналов |
Открыт автоподатчик оригиналов |
Откройте и закройте автоподатчик оригиналов |
|
Закройте крышку автопод. оригиналов |
Открыта верхняя крышка автоподатчика оригиналов |
Откройте и закройте крышку автоподатчика оригинало |
|
Закройте переднюю крышку |
Открыта передняя крышка |
Откройте и закройте переднюю крышку |
|
Закройте правую крышку # |
Открыта какая-либо крышка |
Откройте и закройте крышку, обозначенную на экране |
|
Замятие бумаги. (DP) |
В автоподатчике произошло замятие бумаги. |
См. Устранение замятия бумаги в Руководстве по эксплуатации и извлеките замятую бумагу |
|
Замените МК |
Необходимо производить замену деталей комплекта техобслуживания MK-4105 (ремкомплекта) каждые 150 000 страниц печати. |
Данная операция должна производиться специалистом. Обратитесь к представителю сервисной службы (тел. в Минске +375 17 291-28-24) |
|
Замятие |
Произошло замятие бумаги в кассете или универсальном лотке |
См. Устранение замятия бумаги и извлеките замятую бумагу |
|
Извлеките оригиналы из автоподатчика |
Для продолжения работы необходимо извлечь оригиналы из автоподатчика оригиналов |
Извлеките оригиналы из автоподатчика оригиналов |
|
Кабель USB был отключен |
Кабель USB не подключен |
Нажмите клавишу [OK] и подключите кабель USB |
|
ПК выключен |
Нажмите клавишу [OK] и включите ПК |
|
|
Не удается найти KYOCERA Client Tool |
Нажмите клавишу [OK] и откройте KYOCERA Client Tool на ПК |
|
|
Макс. к-во сканируемых страниц |
Превышен предел сканирования |
Дальнейшее сканирование невозможно. Задание отменено. Нажмите клавишу [OK] |
|
Мало тонера. (Зам., когда законч.) |
Скоро понадобится заменить контейнер с тонером |
Получите новый контейнер с тонером TK-4105. |
|
Не оригинальный тонер |
Установлен контейнер с тонером не марки Kyocera |
Производитель не несет ответственности за повреждения, вызванные использованием неоригинального тонера. Мы рекомендуем использовать исключительно оригинальные контейнеры с тонером TK-4105. . |
|
Неверный ид. уч. зап. Задание отменено |
Указан неверный идентификатор учетной записи при внешней обработке задания. Задание отменено |
Нажмите клавишу [OK] |
|
Невозможна двусторонняя печать на этой бумаге |
Не возможна печать на бумаге выбранного формата или типа |
Нажмите клавишу [OK] и перейдите к следующему шагу: |
|
Недостаточно памяти. Невозможно начать выполнение задания |
Невозможно начать выполнение задания |
Повторите попытку позже |
|
Ограничено алгоритмом учета заданий(Печать) |
Задание отменено, поскольку его выполнение ограничено функцией учета заданий |
Нажмите клавишу [OK] |
|
Ограничено алгоритмом учета заданий(Сканер) |
Задание отменено, поскольку его выполнение ограничено функцией учета заданий |
Нажмите клавишу [OK] |
|
Очистите сканер |
Произошло загрязнение сканера |
Очистите щелевое стекло с помощью чистящей салфетки, поставляемой вместе с автоподатчиком оригиналов. |
|
Ошибка. Выключить |
— |
Отключите и снова включите аппарат с помощью выключателя питания |
|
Память переполнена |
Невозможно продолжить выполнение задания из-за отсутствия свободной памяти |
Измените разрешение печати с Быстр1200 до 600 dpi. См. Printer Driver User Guide |
|
Память сканера переполнена |
Дальнейшее сканирование невозможно из-за нехватки памяти сканера. |
Для отмены задания нажмите [OK] |
|
Перезагрузка печати. Задание отменено |
Предупреждение. Недостаточно памяти принтера. Задание отменено |
Нажмите клавишу [OK] |
|
Превышено ограничение учета заданий |
Превышено число распечаток из-за ограничения алгоритмом учета заданий. Достигнут предел печати |
Это задание отменено. Нажмите клавишу [OK] |
|
Уст.другую кассету |
Выбрано «Сдвиг» |
Для использования сдвига необходимо загрузить в другой лоток бумагу такого же формата, что и в выбранном устройстве подачи, но в другой ориентации |
|
Установите все оригиналы обратно и нажмите клавишу [Старт]. |
Возникает при печати двусторонних документов в режиме ручной двусторонней печати |
Извлеките оригиналы из автоподатчика оригиналов, расположите их в первоначальном порядке и положите обратно. Нажмите клавишу [OK], чтобы возобновить печать. Для отмены задания нажмите [Стоп] |
|
Установлен неизвестный тонер. ПК |
Региональная спецификация контейнера с тонером не соответствует спецификации аппарата |
Установите оригинальный контейнер с тонером Замените контейнер с тонером TK-4105 |
Если при работе с копировальном аппаратом у вас возникли проблемы, и система выдает код ошибки, вы можете идентифицировать ее с помощью данной таблицы.
Коды ошибок Kyocera-Mita указаны для более поздних моделей копиров. Если вы являетесь владельцем более ранней модели, необходимо к трехзначному коду ошибки прибавить знак «0».
Общие ошибки
| Код ошибки | Описание |
|---|---|
| 0030 | Fax control PWB system problem |
| 0070 | Fax control PWB incompatibility detection problem |
| 0100 | Backup memory read/write problem (main board) |
| 0110 | Backup memory data problem (main board) |
| 0120 | Drum EEPROM read/write problem (для 2550) |
| 0130 | Backup memory read/write problem (main PCB EEPROM) (для 1650/2050/2550) |
| 0140 | Backup memory data problem (main PCB EEPROM) (для 1650/2050/2550) |
| 0150 | Backup memory read/write problem (engine board) |
| 0160 | Backup memory data problem (engine board) |
| 0170 | Accounting count problem |
| 0180 | Machine number mismatch |
| 0210 | Communication problem between the main board and engine board (для KM-1500/1620/2020/1635/2035/1650/2050/2550/6030/8030, FS-1018/1118) |
| Communication problem between the main board and operation board (для KM-1525/1530/2030/2530/3530/6230/4530/5530/6330/7530) | |
| 0240 | Printer board PWB communication problem |
| 0250 | Scanner network board communication problem |
| 0280 | Communication problem between the fax control PWB and main PWB |
| 0320 | Side deck communication problem |
| 0340 | Finisher communication problem |
| 0410 | Optional DP communication problem |
| 0420 | Optional first paper feeder communication problem |
| Large paper deck /paper feed desk communication problem /Side deck communication problem | |
| 0440 | Finisher communication problem |
| 0450 | Mailbox communication problem |
| 0470 | Switchback unit communication problem |
| 0500 | Optional second paper feeder communication problem |
| 0510 | Optional third paper feeder communication problem |
| 0600 | DIMM problem (для 2530/3530) |
| 0610 | Bitmap (DIMM) problem |
| 0620 | Memory input interface problem |
| 0630 | DMA problem |
| 0640 | Hard disk drive problem |
| 0800 | Image processing problem (JAM05 is detected twice) |
| 0820 | Fax control PCB CG ROM checksum error |
| 0830 | Flash ROM program area checksum error |
| 0860 | Fax control PCB software switch checksum error |
| 0870 | Fax control PWB to main PWB high capacity data transfer problem |
| 0880 | Fax control PWB program archive problem |
| 0890 | Fax control PCB CG font archive problem |
| 0900 | Fax software incompatibility detection problem |
| 0920 | Fax file system error |
| 0960 | Developer EEPROM read/write problem (для 2550/6030/8030) |
| 1000 | Exposure lamp problem |
| 1010 | Lift motor 1 error |
| 1020 | Lift motor 2 error |
| 1030 | Lift motor 3 error |
| 1040 | Lift motor 4 error |
| 1100 | Paper deck motor 1 problem [Drawer 3] |
| 1110 | Paper deck motor 2 problem [Drawer 4] |
| 1120 | Deck right lift position problem |
| 1130 | Deck left lift position problem |
| 1140 | Side deck lift motor (going up) problem |
| 1150 | Side deck lift motor (going down) problem |
| 1160 | Large paper deck (paper feed desk) sequence problem |
| 1170 | Large paper deck (paper feed desk) incorrect type problem |
| 2000 | Main motor problem |
| Image forming motor problem (для 6230/4530/5530/6330/7530) | |
| 2500 | Paper feed motor problem |
| 2550 | Paper conveying motor problem (для 4530/5530) |
| 2600 | Deck conveying motor /desk drive motor problem |
| 2640 | Side deck drive motor problem |
| 3100 | Scanner carriage problem |
| 3200 | Exposure lamp problem |
| 3300 | Optical system (AGC) problem |
| 4000 | Polygon motor synchronization problem |
| 4010 | Polygon motor steady-state problem |
| 4100 | BD initialization (A) problem |
| 4110 | BD initialization (B) problem |
| 4200 | BD steady-state problem |
| 5100 | Main charger problem |
| 5110 | Transfer/separation high voltage problem |
| 5300 | Broken cleaning lamp wire |
| 5500 | Drum surface potential sensor problem 1 |
| 5510 | Drum surface potential sensor problem 2 |
| 5600 | Drum surface potential problem 1 |
| 5610 | Drum surface potential problem 2 |
| 6000 | Broken fixing heater wire |
| 6020 | Abnormally high fixing unit thermistor temperature |
| 6030 | Broken fixing unit thermistor |
| 6050 | Abnormally low fixing unit thermistor temperature |
| 6100 | Broken fixing heater wire |
| 6200 | Abnormally low fixing unit thermistor temperature |
| 6300 | Abnormally high fixing unit thermistor temperature |
| 6400 | Zero-crossing signal problem |
| 6410 | Fixing unit connector insertion problem |
| 6420 | Fixing fuse cut problem |
| 6420 | Broken fixing unit thermistor wire |
| 7100 | Toner sensor problem |
| 7300 | Broken external temperature thermistor wire (для KM-1505/1510/1810/4230/5230/6230) |
| Toner sensor problem/ Toner hopper problem (для KM-2530/3530/3035/4035/5035/6230/4530/5530/6330/7530/6030/8030) | |
| 7310 | Short-circuited external temperature thermistor |
| 7400 | Image formation unit connector insertion problem |
| Developing unit connector insertion problem (для 2550) | |
| 7410 | Drum unit connector insertion problem |
| 7750 | Drum type mismatch problem A (для 1635/2035) |
| 7760 | Drum type mismatch problem B (для 1635/2035) |
| 7800 | Broken external temperature thermistor |
| 7810 | Short-circuited external temperature thermistor |
KM-1500, FS-1018/1118 (KM-1820)
| Код ошибки | Описание |
|---|---|
| 0220 | Communication problem between the main board and operation board (для 1018/1118) |
| F— | Controller system error (для 1018/1118) |
| F010 | ROM checksum error (для 1118) |
| F012 | |
| 7980 | Waste toner reservoir overflow problem (when the total number of copies is less than 100 thousand sheets) |
| 7990 | Waste toner reservoir overflow problem (when the total number of copies is 100 thousand sheets or more) |
KM-1505/1510/1810/1525/1530/2030
| Код ошибки | Описание |
|---|---|
| 0210 | Printer board communication problem (для 1505/1510/1810) |
| 0400 | DIMM problem |
| 0410 | Bitmap problem |
| 0430 | DMA problem |
| 1040 | Optical system problem (AGC) |
Kyocera-Mita 3035/4035/5035
| Код ошибки | Описание |
|---|---|
| 0100 | Operation unit PCB backup memory read/write error |
| 0110 | Operation unit PCB backup memory data problem |
| 0210 | MMI communication problem |
| 0320 | Energy save communication problem |
| 7450 | Image formation unit fuse cut problem |
Kyocera Mita 4230/5230
| Код ошибки | Описание |
|---|---|
| 0010 | Memory copy PCB 1 communication problem |
| 0030 | Memory copy PCB 2 communication problem |
| 0100 | RAM/ROM problem |
| 0220 | Communication problem between the engine PCB and main PCB |
| 0230 | Scanner communication problem |
| 0260 | Memory copy PCB 1 communication problem |
| 0320 | Large paper deck communication problem /Paper feed desk communication problem |
| 0360 | Memory copy PCB 2 communication problem |
| 0370 | Communication microcomputer problem |
| 1040 | Optical system problem (AGC) |
| 2100 | Paper conveying motor problem |
| 2200 | Side registration motor problem |
| 2300 | Paper feed motor problem |
| 2310 | Desk drive motor problem |
| 2410 | Upper lift motor problem |
| 2420 | Lower lift motor problem |
| 2430 | Upper desk lift motor problem |
| 2440 | Lower desk lift motor problem |
| 3320 | Scanner watchdog problem |
| 3400 | Original detection position problem |
| 7400 | Toner hopper problem |
| 9200 | Deck paper conveying motor problem |
| 9210 | Paper deck motor 1 problem |
| 9220 | Paper deck motor 2 problem |
| 9230 | Right lift position problem |
| 9240 | Left lift position problem |
Kyocera-Mita 6030/8030
| Код ошибки | Описание |
|---|---|
| 0060 | Main PWB type mismatch error |
| 0130 | Backup memory (EEPROM) device problem |
| 0140 | Backup memory (EEPROM) data problem |
| 0220 | Scanner communication problem |
| 0330 | Relay board communication problem |
| 0460 | Duplex unit communication problem |
| 0470 | Sheet inserter communication problem (optional document finisher) |
| 0500 | Paper feed unit communication error (cassette 1 and 2) |
| 0510 | Paper feed unit communication error (cassette 3 and 4) |
| 0700 | Side feeder EEPROM error (optional side feeder) |
| 0750 | Document finisher EEPROM error |
| 0970 | Cleaning unit EEPROM error |
| 1200 | Duplex side registration motor error |
| 2100 | Developing motor error |
| 2200 | Drive motor error |
| 2300 | Fuser motor error |
| 2550 | Transfer motor error |
| 3210 | CIS lamp problem |
| 3310 | Optical system (AGC) problem (DP) |
| 3500 | Communication error between scanner and SHD |
| 3900 | Backup memory read/write error (scanner PWB) |
| 3910 | |
| 4120 | BD initialization (C) problem |
| 7200 | Broken drum thermistor wire |
| 7210 | Shorted drum thermistor |
| 9040 | DP lift motor going up error |
| 9050 | DP lift motor going down error |
| 9060 | DP EEPROM error |
| 9070 | Communication problem between DP and SHD |
| 9080 | Communication problem between DP and CIS |
Kyocera Mita 6230
| Код ошибки | Описание |
|---|---|
| 0010 | Memory PCB communication problem |
| 0100 | RAM/ROM problem |
| 0260 | Memory copy PCB 1 communication problem |
| 0350 | Mailbox communication problem |
| 0370 | Communication microcomputer problem |
| 0380 | Hard disk problem |
| 0390 | DIMM problem |
| 1040 | Optical system problem (AGC) |
| 2100 | Drive motor problem / Paper conveying motor problem |
| 2200 | Paper feed motor problem |
| 2300 | Large paper deck right lift motor problem |
| 2310 | Large paper deck left lift motor problem |
| 2420 | Upper lift motor problem |
| 2430 | Lower lift motor problem |
| 6500 | Broken fixing unit thermistor wire |
| 7200 | Broken drum thermistor wire |
| 7210 | Shorted drum thermistor |
| 7220 | Broken drum heater wire |
KyoceraMita 6330/7530
| Код ошибки | Описание |
|---|---|
| 1060 | Large paper deck left lift motor problem |
| 2550 | Drive motor problem |
| 7520 | Shorted drum thermistor |
| 7530 | Broken drum thermistor wire |
Ошибки финишеров
| Код ошибки | Описание |
|---|---|
| 8010 | Finisher paper conveying motor problem |
| 8030 | Finisher (upper) paper conveying belt problem |
| 8140 | Finisher tray elevation motor problem /Main tray problem |
| 8170 | Finisher front side registration motor problem |
| 8180 | Finisher rear side registration motor problem |
| Finisher rear jogger motor problem (для 4230/5230) | |
| 8190 | Finisher trailing edge registration motor problem |
| 8210 | Finisher stapler motor problem |
| 8220 | Finisher rear stapler problem |
| 8300 | Document finisher centerfold unit communication problem |
| 8310 | Document finisher centerfold unit side registration guide problem |
| 8320 | Document finisher centerfold unit centering plate problem |
| 8330 | Document finisher centerfold blade problem |
Ошибки финишеров KM-2530/3530/3035/4035/5035
| Код ошибки | Описание |
|---|---|
| 8300 | Booklet stitcher paper ejection motor problem |
| 8310 | Booklet stitcher elevation motor problem |
| 8320 | Booklet stitcher rear jog motor problem |
| 8330 | Booklet stitcher front jog motor problem |
| 8340 | Booklet stitcher staple motor problem |
| 8350 | Booklet stitcher batch processing motor problem |
| 8360 | Booklet stitcher stapler shift motor problem |
| 8370 | Booklet stitcher paddle motor problem |
| 8380 | Booklet stitcher folding problem |
| 8390 | Booklet stitcher backup RAM data problem |
| 8400 | Booklet stitcher incorrect type problem |
| 8410 | Booklet stitcher punch motor problem |
| 8420 | Booklet stitcher shift motor problem |
| 8430 | Booklet stitcher punch communication problem |
| 8440 | Booklet stitcher punch sensor problem |
| 8450 | Booklet stitcher side punch sensor problem |
| 8460 | Booklet stitcher punch backup RAM data problem |
| 8470 | Booklet stitcher punch dust sensor problem |
| 8480 | Booklet stitcher broken punch power source wire problem |
| 8500 | Mailbox drive motor problem |
Ошибки финишера KM-6230
| Код ошибки | Описание |
|---|---|
| 8180 | Finisher rear jogger motor problem |
| 8310 | Booklet stitcher paper ejection motor problem |
| 8320 | Booklet stitcher elevation motor problem |
| 8330 | Booklet stitcher jog motor problem |
| 8340 | Booklet stitcher staple motor problem |
| 8350 | Booklet stitcher stapler unit shift motor problem |
| 8360 | Booklet stitcher stack level detection sensor problem |
| 8370 | Booklet stitcher punch motor problem |
| 8380 | Booklet stitcher punch shift motor problem |
| 8390 | Booklet stitcher swing motor problem |
| 8400 | Booklet stitcher backup RAM data problem |
| 8410 | Booklet stitcher punch unit backup RAM data problem |
| 8420 | Booklet stitcher positioning plate motor problem |
| 8430 | Booklet stitcher folding motor problem |
| 8440 | Booklet stitcher guide motor problem |
| 8450 | Booklet stitcher jog motor problem |
| 8460 | Booklet stitcher rear staple motor problem |
| 8470 | Booklet stitcher front staple motor problem |
| 8480 | Booklet stitcher thrust motor problem |
| 8490 | Booklet stitcher communication error |
Ошибки финишеров KM-6330/7530/6030/8030
| Код ошибки | Описание |
|---|---|
| 8000 | Document finisher incorrect type problem (для 6330/7530) |
| 8020 | Finisher punch motor problem |
| 8040 | Finisher lower paper conveying belt problem |
| 8150 | Finisher multi job tray problem |
| 8170 | Front upper side-registration guide problem |
| 8180 | Finisher rear upper side-registration guide problem |
| 8190 | Finisher lower side-registration guide problem |
| 8220 | Finisher front clincher problem |
| 8230 | Finisher rear stapler problem |
| 8240 | Finisher rear clincher problem |
Японский производитель оргтехники Kyocera выпускает одни из самых качественных печатающих устройств на рынке, которые, в первую очередь, пользуются высоким спросом у бизнеса. А это уже говорит о многом!
На заметку! В отличие от частных покупателей, сильно подверженных рекламе и маркетинговым уловкам, большинство предпринимателей предпочитают вкладывать средства рационально.
Тем не менее, даже самая качественная оргтехника может давать сбои. Особенно, если за ней не следить!
Поэтому сегодня мы рассмотрим наиболее распространенные коды ошибок у популярных принтеров Kyocera FS-1020MFP, FS-1025MFP, FS-1030MFP, FS-1120MFP, FS-1125MFP, FS-1220MFP и прочих моделей, чтобы разобраться, какие неполадки можно устранить своими руками, а в каких случаях необходимо воспользоваться помощью специалистов.
- Сброс ошибок у принтеров Kyocera своими руками
- Устранение ошибок у принтеров Kyocera в сервисном центре
Под сбросом ошибок у принтеров Kyocera нужно понимать комплекс мероприятий, которые потенциально может осуществить опытный пользователь, чтобы восстановить работоспособность печатающих устройств без обращения в сервисный центр.
|
Ошибка № |
Причина |
Решение проблемы |
|
E-0001 |
В принтере установлен совместимый картридж или чип расходника был поврежден. | Проблема решается несколькими способами:
1. установка оригинального картриджа; 2. замена поврежденного чипа; 3. прошивка принтера – затем в печатающее устройство можно будет установить любой картридж неограниченное количество раз; 4. сброс ошибки – зажмите на несколько секунд кнопки «Режим» и «Сброс». |
|
E-0002 |
Регион используемого картриджа не соответствует характеристикам принтера. | Проблема решается несколькими способами:
1. установка соответствующего региону принтера картриджа; 2. замена чипа; 3. прошивка принтера. |
|
E-0003 |
Память печатающего устройства заполнена. | Распечатайте уже отсканированные документы или сбросьте операцию соответствующей кнопкой. |
|
E-0007 |
В картридже закончился тонер. | Замените картридж на новый оригинальный, совместимый или заправьте расходник. |
|
E-0008 |
Одна из крышек принтера не закрыта. | Захлопните заднюю и переднюю крышки принтера, ощутив характерный щелчок. |
|
E-0009 |
Лоток с отпечатками переполнен. | Извлеките распечатанные листы с бумагой, а затем возобновите печать кнопкой «Старт». |
|
E-0012 |
Память принтера заполнена. | Измените разрешение печати в меньшую сторону – до 600 dpi. |
|
E-0014 |
Установлена бумага такого формата, который принтер не поддерживает. | Замените бумагу листами совместимого формата.
Иногда функционал принтера может быть ограничен на софтверном уровне. Чтобы расширить диапазон форматов, мы рекомендуем обновить ПО печатающего устройства. |
|
E-0015 |
1. У принтера отсутствует питание.
2. Сетевой кабель не подключен. 3. На персональном компьютере отсутствует драйвер. |
Проверьте целостность сетевого кабеля.
Включите принтер. При необходимости установите драйвер. |
|
E-0018 |
Выбранный файл отсутствует в очереди на печать. | Сбросьте операцию, нажав на кнопку «Сброс». Затем выберите новый файл и продолжите печать. |
|
E-0019 |
Формат печати не поддерживается принтером. | Сбросьте операцию, нажав на кнопку «Сброс». |
|
J-0511 |
Бумагу зажевало. | Аккуратно извлеките остатки бумаги из корпуса принтера. |
|
PF |
Отсутствует бумага во входном лотке. | Установите бумагу во входной лоток и возобновите печать, нажав на кнопку «Старт». |
Устранение ошибок у принтеров Kyocera в сервисном центре
| Ошибка № |
Возможная причина |
|
0030 |
Неисправна PWB-плата. |
|
0100 |
Неисправна Flash-память или плата PWB. |
|
0120 |
Неисправна Flash-память. |
|
0190 |
Неисправна Flash-память или плата PWB. |
|
0630 |
Неисправна PWB-плата. |
|
2000 |
1. Неисправна PWB-плата;
2. неисправен соединительный кабель или нарушена целостность соединения контактов; 3. неисправен привод или его отдельные узлы. |
|
3100 |
1. Неисправен соединительный кабель или нарушена целостность соединения контактов;
2. неисправен датчик положения; 3. неисправен привод сканера; 4. неисправна PWB-плата. |
|
3300 |
1. Неисправен соединительный кабель или нарушена целостность соединения контактов;
2. неисправен датчик CIS; 3. неисправна PWB-плата. |
|
3500 |
Неисправна PWB-плата. |
|
4000 |
1. Неисправен соединительный кабель или нарушена целостность соединения контактов;
2. неисправен привод; 3. неисправна PWB-плата. |
|
4200 |
1. Неисправен соединительный кабель или нарушена целостность соединения контактов;
2. неисправна PWB-плата и отдельные компоненты. |
|
6000 |
1. Неисправен соединительный кабель или нарушена целостность соединения контактов;
2. неисправен термостат; 3. неисправен нагреватель фьюзера; 4. неисправна PWB-плата и отдельные компоненты. |
|
6020 |
1. Неисправна PWB-плата и отдельные компоненты;
2. выявлен дефект у термистора. |
|
6030 |
1. Неисправен соединительный кабель или нарушена целостность соединения контактов;
2. выявлен дефект у термистора; 3. неисправен термостат; 4. неисправна PWB-плата и отдельные компоненты. |
|
6400 |
1. Неисправен соединительный кабель или нарушена целостность соединения контактов;
2. неисправна PWB-плата и отдельные компоненты. |
|
F000 |
Неисправна PWB-плата и отдельные компоненты. |
|
F020 |
Неисправна PWB-плата. |
|
F040 |
Неисправна PWB-плата. |
|
F05D |
1. Неисправно программное обеспечение привода;
2. неисправна PWB-плата и отдельные компоненты. |
Попытались самостоятельно устранить ошибку на принтере Kyocera, но проблемы с печатью остались нерешенными? Сервисный центр МосТонер – круглосуточный бесплатный выезд мастера в пределах МКАД. Вы платите только за результат!