Kyocera taskalfa 2551 ci ошибка c4013

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Источник

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Изменить размер шрифта ↓ Вернуть Изменить размер шрифта ↑ Добрый день!
Аппарат Kyocera TasKalfa 2551ci при распечатке идет розово-фиолетовый фон на передней стороне листа и сзади в начале листа также фиолетово-розовый фон.
Также идет очень много отработки.
Если открыть аппарат с правой стороны где печка и универсальный лоток, то там есть вал, вот он весь розового цвета.

В общем грешу на картриджи и если их поменять то все будет ок.

Но думается мне, что надо будет покупать ремкомплект.

Прошу помощи у тех, кто сталкивался с данной проблемой.

Bushido07

Осматривается

Прилепить пост

СТРОНЦИЙ » Вт ноя 15, 2016 4:02 pm

Изменить размер шрифта ↓ Вернуть Изменить размер шрифта ↑

Goldwater писал(а):Чем кормите аппарат?

Манной кашей его кормят !!!

Goldwater писал(а):А что, к ним есть отдельно ОРИГИНАЛЬНЫЕ девелоперы (не проявки в сборе) в продаже?

А я об оригинальности девелопера ничего не писал. Это бюджетный вариант без каких либо гарантии. Конечно, проще блоками купить и вставить.

СТРОНЦИЙ

Починил копир!

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Kyocera FS-1120d индикатор «Нет бумаги»

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Искатель в форуме Принтеры, МФУ, факсы, копиры формата A4

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Стирание вала ведущей шестерни в «печке» Kyocera M2035dn

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Summary of Contents for Kyocera TASKalfa 2551ci

Page 1
TASKalfa 2551ci…
Page 2
1-4-1 Paper misfeed detection 1-4 Troubleshooting (1) Paper misfeed indication Figure 1-4-1…
Page 3
Figure 1-4-2…
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(2) Paper misfeed detection component Figure 1-4-3…
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Code Contents Conditions location*…
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Code Contents Conditions location*…
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Code Contents Conditions location*…
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Code Contents Conditions location*…
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Code Contents Conditions location*…
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Code Contents Conditions location*…
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Code Contents Conditions location*…
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Code Contents Conditions location*…
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Code Contents Conditions location*…
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1-4-2 Self-diagnostic function (1) Self-diagnostic function (2) Self-diagnostic codes Check procedures/ Code Contents Causes corrective measures 0030 FAX control PWB system error 0070 FAX control PWB incompat- ible detection error 0100 Backup memory device error 0120 MAC address data error…
Page 15
Check procedures/ Code Contents Causes corrective measures 0130 Backup memory read/write error (main PWB) 0140 Backup memory data error (main PWB) 0150 Backup memory read/write error (engine PWB) 0160 Backup memory data error (engine PWB) 0170 Billing counting error…
Page 16
Check procedures/ Code Contents Causes corrective measures 0180 Machine number mismatch 0350 Panel PWB communication error (electronic volume I2C communication error) 0620 FAX image DIMM error…
Page 17
Check procedures/ Code Contents Causes corrective measures 0630 DMA error 0640 Hard disk error…
Page 18
Check procedures/ Code Contents Causes corrective measures 0650 FAX image DIMM check error 0660 Hard disk encryption key error 0670 Hard disk overwriting era- sure error…
Page 19
Check procedures/ Code Contents Causes corrective measures 0800 Image processing error 0830 FAX control PWB flash pro- gram area checksum error 0840 Faults of RTC 0870 FAX control PWB to main PWB high capacity data transfer error 0920 Fax file system error…
Page 20
Check procedures/ Code Contents Causes corrective measures 0980 24 V power down detect 1010 Lift motor 1 error…
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Check procedures/ Code Contents Causes corrective measures 1020 Lift motor 2 error 1030 PF lift motor 1 error (paper feeder)
Page 22
Check procedures/ Code Contents Causes corrective measures 1040 PF lift motor 2 error (paper feeder) 1100 PF lift motor 1 error (large capacity feeder)
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Check procedures/ Code Contents Causes corrective measures 1110 PF lift motor 2 error (large capacity feeder) 1800 Paper feeder communica- tion error…
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Check procedures/ Code Contents Causes corrective measures 1900 Paper feeder EEPROM error Developer motor K steady- 2101 state error Developer motor YCM 2102 steady-state error…
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Check procedures/ Code Contents Causes corrective measures 2111 Developer motor K startup error 2112 Developer motor YCM startup error…
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Check procedures/ Code Contents Causes corrective measures Drum motor K steady-state 2201 error Drum motor YCM steady- 2202 state error…
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Check procedures/ Code Contents Causes corrective measures 2211 Drum motor K startup error 2212 Drum motor YCM startup error Fuser motor steady-state 2300 error…
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Check procedures/ Code Contents Causes corrective measures 2310 Fuser motor startup error 2500 Conveying motor 2 steady- state error 2510 Conveying motor 2 startup error…
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Check procedures/ Code Contents Causes corrective measures 2550 Conveying motor 1 steady- state error 2560 Conveying motor 1 startup error 2600 PF drive motor error…
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Check procedures/ Code Contents Causes corrective measures 2610 PF paper feed motor error 2700 TC belt release motor error…
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Check procedures/ Code Contents Causes corrective measures 3100 ISU home position error 3210 CIS lamp error…
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Check procedures/ Code Contents Causes corrective measures 3220 LED error 3300 Optical system (AGC) error…
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Check procedures/ Code Contents Causes corrective measures 3310 CIS AGC error 3500 Communication error 3600 Scanner sequence error Scanner device error 3700 3800 AFE error 3900 Backup memory read/write error (ISC PWB)
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Check procedures/ Code Contents Causes corrective measures 4001 Polygon motor (K) steady- state error 4002 Polygon motor (C) steady- state error 4003 Polygon motor (M) steady- state error 4004 Polygon motor (Y) steady- state error…
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Check procedures/ Code Contents Causes corrective measures 4011 Polygon motor (K) startup error 4012 Polygon motor (C) startup error 4013 Polygon motor (M) startup error 4014 Polygon motor (Y) startup error…
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Check procedures/ Code Contents Causes corrective measures 4101 BD initialization problem (K) 4102 BD initialization problem (C) 4103 BD initialization problem…
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Check procedures/ Code Contents Causes corrective measures 4104 BD initialization problem (Y) 4201 BD steady-state error K 4202 BD steady-state error C…
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Check procedures/ Code Contents Causes corrective measures 4203 BD steady-state error M 4204 BD steady-state error Y 4600 LSU cleaning motor error…
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Check procedures/ Code Contents Causes corrective measures 6000 Broken fuser heater wire 6020 Abnormally high fuser thermistor 2 (center) tem- perature 6030 Fuser thermistor 2 (center) break error…
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Check procedures/ Code Contents Causes corrective measures 6040 NC sensor error 6050 Abnormally low fuser thermistor 2 (center) tem- perature 6120 Abnormally high fuser thermistor 3 (press roller) temperature 6130 Fuser thermistor 3 (press roller) break error…
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Check procedures/ Code Contents Causes corrective measures 6150 Abnormally low fuser thermistor 3 (press roller) temperature 6200 Broken fuser edge heater wire 6220 Abnormally high fuser thermistor 1 (edge) temper- ature…
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Check procedures/ Code Contents Causes corrective measures 6230 Fuser thermistor 1 (edge) break error 6250 Abnormally low fuser thermistor 1 (edge) temper- ature Fuser unit type mismatch 6410 problem 6600 Belt rotation error 6710 CPU thermal runaway (IHPWB)
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Check procedures/ Code Contents Causes corrective measures 6720 Belt rotation error (IHPWB) 6730 Abnormally high IGBT1 temperature (IHPWB) 6740 Abnormally high IGBT2 temperature (IHPWB) 6750 Abnormally output overcur- rent (IHPWB) 6760 Abnormally AC input over- current (IHPWB) 6770 Abnormally low electric power (IHPWB)
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Check procedures/ Code Contents Causes corrective measures 6930 IH related cooling fan motor error 6950 IH CPU communication error A communication error is detected 3 times in succes- sion.
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Check procedures/ Code Contents Causes corrective measures 6990 Fuser unit type mismatch problem 7101 Toner sensor K error 7102 Toner sensor C error 7103 Toner sensor M error 7104 Toner sensor Y error 7401 Developer unit K type mis- match error…
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Check procedures/ Code Contents Causes corrective measures 7402 Developer unit C type mis- match error 7403 Developer unit M type mis- match error 7404 Developer unit Y type mis- match error Drum unit K type mismatch 7411 problem Drum unit C type mismatch 7412 problem Drum unit M type mismatch…
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Check procedures/ Code Contents Causes corrective measures Drum unit Y type mismatch 7414 problem Transfer belt unit type mis- 7420 match problem 7601 ID sensor 1 (front) error 7602 ID sensor 2 (rear) error 7611 ID sensor (K) density error 7612 ID sensor (C) density error 7613…
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Check procedures/ Code Contents Causes corrective measures 7800 Broken external thermistor wire 7810 Short-circuited external thermistor wire 7901 Drum unit K EEPROM error 7902 Drum unit C EEPROM error…
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Check procedures/ Code Contents Causes corrective measures 7903 Drum unit M EEPROM error 7904 Drum unit Y EEPROM error 7911 Developer unit K EEPROM error…
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Check procedures/ Code Contents Causes corrective measures 7912 Developer unit C EEPROM error 7913 Developer unit M EEPROM error 7914 Developer unit Y EEPROM error…
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Check procedures/ Code Contents Causes corrective measures 8010 Punch motor 1 error…
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Check procedures/ Code Contents Causes corrective measures 8020 Punch motor 2 error…
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Check procedures/ Code Contents Causes corrective measures 8030 Punch motor 3 error…
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Check procedures/ Code Contents Causes corrective measures 8090 DF paddle motor error…
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Check procedures/ Code Contents Causes corrective measures 8100 DF eject release motor error…
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Check procedures/ Code Contents Causes corrective measures 8140 DF tray motor error 1…
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Check procedures/ Code Contents Causes corrective measures 8150 DF tray motor error 2…
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Check procedures/ Code Contents Causes corrective measures 8160 DF tray motor error 3…
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Check procedures/ Code Contents Causes corrective measures 8170 DF side registration motor 1 error 1…
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Check procedures/ Code Contents Causes corrective measures 8180 DF side registration motor 1 error 2…
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Check procedures/ Code Contents Causes corrective measures 8190 DF side registration motor 2 error 1…
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Check procedures/ Code Contents Causes corrective measures 8200 DF side registration motor 2 error 2…
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Check procedures/ Code Contents Causes corrective measures 8210 DF slide motor error…
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Check procedures/ Code Contents Causes corrective measures 8230 DF staple motor error 1 8240 DF staple motor error 2…
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Check procedures/ Code Contents Causes corrective measures 8260 DF middle motor error…
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Check procedures/ Code Contents Causes corrective measures 8410 Punch slide motor error 1…
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Check procedures/ Code Contents Causes corrective measures 8420 Punch slide motor error 2…
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Check procedures/ Code Contents Causes corrective measures 8430 Punch unit communication error 8800 Document finisher main program error 8900 Document finisher backup error 8990 Backup memory data prob- lem (document finisher)
Page 69
Check procedures/ Code Contents Causes corrective measures 9000 Document processor com- munication error 9010 Coin vender communica- tion error 9040 DP lift motor going up error…
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Check procedures/ Code Contents Causes corrective measures 9050 DP lift motor going down error 9060 DP EEPROM error 9070 Communication error between DP and SHD…
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Check procedures/ Code Contents Causes corrective measures 9080 LED fault detection 9100 Coin vender control PWB error 9110 Coin vender error 9120 Sensor error in coin vender change (Yen 10) 9130 Sensor error in coin vender change (Yen 50)
Page 72
Check procedures/ Code Contents Causes corrective measures 9140 Sensor error in coin vender change (Yen 100) 9150 Sensor error in coin vender change (Yen 500) 9160 Coin vender pay-out error 9170 Coin vender pay-out sensor error 9500 ISC PWB error A ISC PWB error B 9510…
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Check procedures/ Code Contents Causes corrective measures ISC PWB error C 9520 Machine recovery error 9530 9540 F000 Communication error between main PWB and operation PWB…
Page 74
Check procedures/ Code Contents Causes corrective measures F010 Main PWB checksum error F011 F012 F013 F020 System memory error F021 F022 F023 F040 Communication error between Main PWB and Print engine F041 Communication error between Main PWB and Scanner engine F050 Print engine ROM check- sum error…
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Check procedures/ Code Contents Causes corrective measures F051 Scanner engine ROM checksum error NOTE:…
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1-4-3 Image quality problems…
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(1) No image appears (entirely white). Print example Causes Check procedures/corrective measures (2) No image appears (entirely black). Print example Causes Check procedures/corrective measures…
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(3) Image is too light. Print example Causes Check procedures/corrective measures (4) The background is colored. Print example Causes Check procedures/corrective measures (5) White streaks are printed vertically. Print example Causes Check procedures/corrective measures…
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(6) Black streaks are printed vertically. Print example Causes Check procedures/corrective measures (7) Streaks are printed horizontally. Print example Causes Check procedures/corrective measures (8) One side of the print image is darker than the other. Print example Causes Check procedures/corrective measures…
Page 80
(9) Spots are printed. Print example Causes Check procedures/corrective measures (10) Image is blurred. Print example Causes Check procedures/corrective measures (11) The leading edge of the image is consistently misaligned with the original. Print example Causes Check procedures/corrective measures (12) The leading edge of the image is sporadically misaligned with the original. Print example Causes Check procedures/corrective measures…
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(13) Paper is wrinkled. Print example Causes Check procedures/corrective measures (14) Image is off-set. Print example Causes Check procedures/corrective measures (15) Part of image is missing. Print example Causes Check procedures/corrective measures (16) Fusing is loose. Print example Causes Check procedures/corrective measures…
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(17) Image is out of focus. Print example Causes Check procedures/corrective measures (18) Image center does not align with the original center. Print example Causes Check procedures/corrective measures…
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1-4-4 Electric problems Problem Causes Check procedures/corrective measures…
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Problem Causes Check procedures/corrective measures…
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Problem Causes Check procedures/corrective measures…
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Problem Causes Check procedures/corrective measures…
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Problem Causes Check procedures/corrective measures…
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Problem Causes Check procedures/corrective measures…
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1-4-5 Mechanical problems Problem Causes/check procedures Corrective measures…
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1-4-6 Send error code (1) Scan to SMB error codes…
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(2) Scan to FTP error codes…
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(3) Scan to E-mail error codes…
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1-4-7 Error codes (1) Error code Figure 1-4-4…
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(2) Table of general classification Error code Description U00000 U00100 U00200 U00300 U004XX U00500 U006XX U00700 U008XX U009XX U010XX U011XX U01400 U01500 U01600 U017XX U018XX U02000 U02100 U02200 U023XX U02400 U03000 U03100 U03200…
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Error code Description U03300 U03400 U03500 U03600 U03700 U04000 U04100 U04200 U04300 U044XX U04500 U05000 U05100 U05200 U05300 U09000…
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Error code Description U12000 U12100 U14000 U14100 U19000 U19100 U19200 U19300 U19400…
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(2-1) U004XX error code table: Interrupted phase B Error code Description U00420 U00421 U00430 U00431 U00432 U00433 U00434 U00435 U00440 U00441 U00450 U00460 U00462…
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(2-2) U006XX error code table: Problems with the unit Error code Description U00600 U00601 U00602 U00603 U00604 U00610 U00611 U00613 U00614 U00615 U00620 U00622 U00655 U00656 U00670 U00677 U00690 (2-3) U008XX error code table: Page transmission error Error code Description U00800 U00810 (2-4) U009XX error code table: Page reception error…
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(2-5) U010XX error code table: G3 transmission Error code Description U01000 U01001 U01010 U01011 U01012 U01013 U01014 U01015 U01016 U01017 U01018 U01019 U01020 U01021 U01022 U01023 U01024 U01025 U01026 U01027 U01028…
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Error code Description U01040 U01041 U01042 U01043 U01044 U01045 U01046 U01047 U01048 U01049 U01050 U01051 U01052 U01053 U01054 U01055 U01056 U01057 U01070 U01071 U01072 U01073 U01080 U01091 U01092…
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(2-6) U011XX error code table: G3 reception Error code Description U01100 U01101 U01102 U01110 U01111 U01112 U01113 U01114 U01115 U01116 U01117 U01118 U01119 U01120 U01121 U01122 U01123 U01124 U01125 U01126 U01127 U01128 U01129 U01140 U01141 U01142 U01143 U01144 U01145 U01146 U01147 U01148 U01149…
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Error code Description U01152 U01153 U01154 U01155 U01160 U01161 U01162 U01163 U01164 U01170 U01172 U01191 U01199 (2-7) U017XX error code table: V.34 transmission Error code Description U01700 U01720 U01721…
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(2-8) U018XX error code table: V.34 reception Error code Description U01800 U01810 U01820 U01821 (2-9) U023XX error code table: Relay command abnormal reception Error code Description U02303 U02304 (2-10) U044XX error code table: Encrypted transmission Error code Description U04400 U04401…

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Summary of Contents for Kyocera TASKalfa 2551ci

Page 1
TASKalfa 2551ci…
Page 2
1-4-1 Paper misfeed detection 1-4 Troubleshooting (1) Paper misfeed indication Figure 1-4-1…
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Figure 1-4-2…
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(2) Paper misfeed detection component Figure 1-4-3…
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Code Contents Conditions location*…
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Code Contents Conditions location*…
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Code Contents Conditions location*…
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Code Contents Conditions location*…
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Code Contents Conditions location*…
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Code Contents Conditions location*…
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Code Contents Conditions location*…
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Code Contents Conditions location*…
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Code Contents Conditions location*…
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1-4-2 Self-diagnostic function (1) Self-diagnostic function (2) Self-diagnostic codes Check procedures/ Code Contents Causes corrective measures 0030 FAX control PWB system error 0070 FAX control PWB incompat- ible detection error 0100 Backup memory device error 0120 MAC address data error…
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Check procedures/ Code Contents Causes corrective measures 0130 Backup memory read/write error (main PWB) 0140 Backup memory data error (main PWB) 0150 Backup memory read/write error (engine PWB) 0160 Backup memory data error (engine PWB) 0170 Billing counting error…
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Check procedures/ Code Contents Causes corrective measures 0180 Machine number mismatch 0350 Panel PWB communication error (electronic volume I2C communication error) 0620 FAX image DIMM error…
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Check procedures/ Code Contents Causes corrective measures 0630 DMA error 0640 Hard disk error…
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Check procedures/ Code Contents Causes corrective measures 0650 FAX image DIMM check error 0660 Hard disk encryption key error 0670 Hard disk overwriting era- sure error…
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Check procedures/ Code Contents Causes corrective measures 0800 Image processing error 0830 FAX control PWB flash pro- gram area checksum error 0840 Faults of RTC 0870 FAX control PWB to main PWB high capacity data transfer error 0920 Fax file system error…
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Check procedures/ Code Contents Causes corrective measures 0980 24 V power down detect 1010 Lift motor 1 error…
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Check procedures/ Code Contents Causes corrective measures 1020 Lift motor 2 error 1030 PF lift motor 1 error (paper feeder)
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Check procedures/ Code Contents Causes corrective measures 1040 PF lift motor 2 error (paper feeder) 1100 PF lift motor 1 error (large capacity feeder)
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Check procedures/ Code Contents Causes corrective measures 1110 PF lift motor 2 error (large capacity feeder) 1800 Paper feeder communica- tion error…
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Check procedures/ Code Contents Causes corrective measures 1900 Paper feeder EEPROM error Developer motor K steady- 2101 state error Developer motor YCM 2102 steady-state error…
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Check procedures/ Code Contents Causes corrective measures 2111 Developer motor K startup error 2112 Developer motor YCM startup error…
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Check procedures/ Code Contents Causes corrective measures Drum motor K steady-state 2201 error Drum motor YCM steady- 2202 state error…
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Check procedures/ Code Contents Causes corrective measures 2211 Drum motor K startup error 2212 Drum motor YCM startup error Fuser motor steady-state 2300 error…
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Check procedures/ Code Contents Causes corrective measures 2310 Fuser motor startup error 2500 Conveying motor 2 steady- state error 2510 Conveying motor 2 startup error…
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Check procedures/ Code Contents Causes corrective measures 2550 Conveying motor 1 steady- state error 2560 Conveying motor 1 startup error 2600 PF drive motor error…
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Check procedures/ Code Contents Causes corrective measures 2610 PF paper feed motor error 2700 TC belt release motor error…
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Check procedures/ Code Contents Causes corrective measures 3100 ISU home position error 3210 CIS lamp error…
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Check procedures/ Code Contents Causes corrective measures 3220 LED error 3300 Optical system (AGC) error…
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Check procedures/ Code Contents Causes corrective measures 3310 CIS AGC error 3500 Communication error 3600 Scanner sequence error Scanner device error 3700 3800 AFE error 3900 Backup memory read/write error (ISC PWB)
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Check procedures/ Code Contents Causes corrective measures 4001 Polygon motor (K) steady- state error 4002 Polygon motor (C) steady- state error 4003 Polygon motor (M) steady- state error 4004 Polygon motor (Y) steady- state error…
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Check procedures/ Code Contents Causes corrective measures 4011 Polygon motor (K) startup error 4012 Polygon motor (C) startup error 4013 Polygon motor (M) startup error 4014 Polygon motor (Y) startup error…
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Check procedures/ Code Contents Causes corrective measures 4101 BD initialization problem (K) 4102 BD initialization problem (C) 4103 BD initialization problem…
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Check procedures/ Code Contents Causes corrective measures 4104 BD initialization problem (Y) 4201 BD steady-state error K 4202 BD steady-state error C…
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Check procedures/ Code Contents Causes corrective measures 4203 BD steady-state error M 4204 BD steady-state error Y 4600 LSU cleaning motor error…
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Check procedures/ Code Contents Causes corrective measures 6000 Broken fuser heater wire 6020 Abnormally high fuser thermistor 2 (center) tem- perature 6030 Fuser thermistor 2 (center) break error…
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Check procedures/ Code Contents Causes corrective measures 6040 NC sensor error 6050 Abnormally low fuser thermistor 2 (center) tem- perature 6120 Abnormally high fuser thermistor 3 (press roller) temperature 6130 Fuser thermistor 3 (press roller) break error…
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Check procedures/ Code Contents Causes corrective measures 6150 Abnormally low fuser thermistor 3 (press roller) temperature 6200 Broken fuser edge heater wire 6220 Abnormally high fuser thermistor 1 (edge) temper- ature…
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Check procedures/ Code Contents Causes corrective measures 6230 Fuser thermistor 1 (edge) break error 6250 Abnormally low fuser thermistor 1 (edge) temper- ature Fuser unit type mismatch 6410 problem 6600 Belt rotation error 6710 CPU thermal runaway (IHPWB)
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Check procedures/ Code Contents Causes corrective measures 6720 Belt rotation error (IHPWB) 6730 Abnormally high IGBT1 temperature (IHPWB) 6740 Abnormally high IGBT2 temperature (IHPWB) 6750 Abnormally output overcur- rent (IHPWB) 6760 Abnormally AC input over- current (IHPWB) 6770 Abnormally low electric power (IHPWB)
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Check procedures/ Code Contents Causes corrective measures 6930 IH related cooling fan motor error 6950 IH CPU communication error A communication error is detected 3 times in succes- sion.
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Check procedures/ Code Contents Causes corrective measures 6990 Fuser unit type mismatch problem 7101 Toner sensor K error 7102 Toner sensor C error 7103 Toner sensor M error 7104 Toner sensor Y error 7401 Developer unit K type mis- match error…
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Check procedures/ Code Contents Causes corrective measures 7402 Developer unit C type mis- match error 7403 Developer unit M type mis- match error 7404 Developer unit Y type mis- match error Drum unit K type mismatch 7411 problem Drum unit C type mismatch 7412 problem Drum unit M type mismatch…
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Check procedures/ Code Contents Causes corrective measures Drum unit Y type mismatch 7414 problem Transfer belt unit type mis- 7420 match problem 7601 ID sensor 1 (front) error 7602 ID sensor 2 (rear) error 7611 ID sensor (K) density error 7612 ID sensor (C) density error 7613…
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Check procedures/ Code Contents Causes corrective measures 7800 Broken external thermistor wire 7810 Short-circuited external thermistor wire 7901 Drum unit K EEPROM error 7902 Drum unit C EEPROM error…
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Check procedures/ Code Contents Causes corrective measures 7903 Drum unit M EEPROM error 7904 Drum unit Y EEPROM error 7911 Developer unit K EEPROM error…
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Check procedures/ Code Contents Causes corrective measures 7912 Developer unit C EEPROM error 7913 Developer unit M EEPROM error 7914 Developer unit Y EEPROM error…
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Check procedures/ Code Contents Causes corrective measures 8010 Punch motor 1 error…
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Check procedures/ Code Contents Causes corrective measures 8020 Punch motor 2 error…
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Check procedures/ Code Contents Causes corrective measures 8030 Punch motor 3 error…
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Check procedures/ Code Contents Causes corrective measures 8090 DF paddle motor error…
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Check procedures/ Code Contents Causes corrective measures 8100 DF eject release motor error…
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Check procedures/ Code Contents Causes corrective measures 8140 DF tray motor error 1…
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Check procedures/ Code Contents Causes corrective measures 8150 DF tray motor error 2…
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Check procedures/ Code Contents Causes corrective measures 8160 DF tray motor error 3…
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Check procedures/ Code Contents Causes corrective measures 8170 DF side registration motor 1 error 1…
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Check procedures/ Code Contents Causes corrective measures 8180 DF side registration motor 1 error 2…
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Check procedures/ Code Contents Causes corrective measures 8190 DF side registration motor 2 error 1…
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Check procedures/ Code Contents Causes corrective measures 8200 DF side registration motor 2 error 2…
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Check procedures/ Code Contents Causes corrective measures 8210 DF slide motor error…
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Check procedures/ Code Contents Causes corrective measures 8230 DF staple motor error 1 8240 DF staple motor error 2…
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Check procedures/ Code Contents Causes corrective measures 8260 DF middle motor error…
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Check procedures/ Code Contents Causes corrective measures 8410 Punch slide motor error 1…
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Check procedures/ Code Contents Causes corrective measures 8420 Punch slide motor error 2…
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Check procedures/ Code Contents Causes corrective measures 8430 Punch unit communication error 8800 Document finisher main program error 8900 Document finisher backup error 8990 Backup memory data prob- lem (document finisher)
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Check procedures/ Code Contents Causes corrective measures 9000 Document processor com- munication error 9010 Coin vender communica- tion error 9040 DP lift motor going up error…
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Check procedures/ Code Contents Causes corrective measures 9050 DP lift motor going down error 9060 DP EEPROM error 9070 Communication error between DP and SHD…
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Check procedures/ Code Contents Causes corrective measures 9080 LED fault detection 9100 Coin vender control PWB error 9110 Coin vender error 9120 Sensor error in coin vender change (Yen 10) 9130 Sensor error in coin vender change (Yen 50)
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Check procedures/ Code Contents Causes corrective measures 9140 Sensor error in coin vender change (Yen 100) 9150 Sensor error in coin vender change (Yen 500) 9160 Coin vender pay-out error 9170 Coin vender pay-out sensor error 9500 ISC PWB error A ISC PWB error B 9510…
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Check procedures/ Code Contents Causes corrective measures ISC PWB error C 9520 Machine recovery error 9530 9540 F000 Communication error between main PWB and operation PWB…
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Check procedures/ Code Contents Causes corrective measures F010 Main PWB checksum error F011 F012 F013 F020 System memory error F021 F022 F023 F040 Communication error between Main PWB and Print engine F041 Communication error between Main PWB and Scanner engine F050 Print engine ROM check- sum error…
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Check procedures/ Code Contents Causes corrective measures F051 Scanner engine ROM checksum error NOTE:…
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1-4-3 Image quality problems…
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(1) No image appears (entirely white). Print example Causes Check procedures/corrective measures (2) No image appears (entirely black). Print example Causes Check procedures/corrective measures…
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(3) Image is too light. Print example Causes Check procedures/corrective measures (4) The background is colored. Print example Causes Check procedures/corrective measures (5) White streaks are printed vertically. Print example Causes Check procedures/corrective measures…
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(6) Black streaks are printed vertically. Print example Causes Check procedures/corrective measures (7) Streaks are printed horizontally. Print example Causes Check procedures/corrective measures (8) One side of the print image is darker than the other. Print example Causes Check procedures/corrective measures…
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(9) Spots are printed. Print example Causes Check procedures/corrective measures (10) Image is blurred. Print example Causes Check procedures/corrective measures (11) The leading edge of the image is consistently misaligned with the original. Print example Causes Check procedures/corrective measures (12) The leading edge of the image is sporadically misaligned with the original. Print example Causes Check procedures/corrective measures…
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(13) Paper is wrinkled. Print example Causes Check procedures/corrective measures (14) Image is off-set. Print example Causes Check procedures/corrective measures (15) Part of image is missing. Print example Causes Check procedures/corrective measures (16) Fusing is loose. Print example Causes Check procedures/corrective measures…
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(17) Image is out of focus. Print example Causes Check procedures/corrective measures (18) Image center does not align with the original center. Print example Causes Check procedures/corrective measures…
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1-4-4 Electric problems Problem Causes Check procedures/corrective measures…
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Problem Causes Check procedures/corrective measures…
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Problem Causes Check procedures/corrective measures…
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Problem Causes Check procedures/corrective measures…
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Problem Causes Check procedures/corrective measures…
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Problem Causes Check procedures/corrective measures…
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1-4-5 Mechanical problems Problem Causes/check procedures Corrective measures…
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1-4-6 Send error code (1) Scan to SMB error codes…
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(2) Scan to FTP error codes…
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(3) Scan to E-mail error codes…
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1-4-7 Error codes (1) Error code Figure 1-4-4…
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(2) Table of general classification Error code Description U00000 U00100 U00200 U00300 U004XX U00500 U006XX U00700 U008XX U009XX U010XX U011XX U01400 U01500 U01600 U017XX U018XX U02000 U02100 U02200 U023XX U02400 U03000 U03100 U03200…
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Error code Description U03300 U03400 U03500 U03600 U03700 U04000 U04100 U04200 U04300 U044XX U04500 U05000 U05100 U05200 U05300 U09000…
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Error code Description U12000 U12100 U14000 U14100 U19000 U19100 U19200 U19300 U19400…
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(2-1) U004XX error code table: Interrupted phase B Error code Description U00420 U00421 U00430 U00431 U00432 U00433 U00434 U00435 U00440 U00441 U00450 U00460 U00462…
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(2-2) U006XX error code table: Problems with the unit Error code Description U00600 U00601 U00602 U00603 U00604 U00610 U00611 U00613 U00614 U00615 U00620 U00622 U00655 U00656 U00670 U00677 U00690 (2-3) U008XX error code table: Page transmission error Error code Description U00800 U00810 (2-4) U009XX error code table: Page reception error…
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(2-5) U010XX error code table: G3 transmission Error code Description U01000 U01001 U01010 U01011 U01012 U01013 U01014 U01015 U01016 U01017 U01018 U01019 U01020 U01021 U01022 U01023 U01024 U01025 U01026 U01027 U01028…
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Error code Description U01040 U01041 U01042 U01043 U01044 U01045 U01046 U01047 U01048 U01049 U01050 U01051 U01052 U01053 U01054 U01055 U01056 U01057 U01070 U01071 U01072 U01073 U01080 U01091 U01092…
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(2-6) U011XX error code table: G3 reception Error code Description U01100 U01101 U01102 U01110 U01111 U01112 U01113 U01114 U01115 U01116 U01117 U01118 U01119 U01120 U01121 U01122 U01123 U01124 U01125 U01126 U01127 U01128 U01129 U01140 U01141 U01142 U01143 U01144 U01145 U01146 U01147 U01148 U01149…
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Error code Description U01152 U01153 U01154 U01155 U01160 U01161 U01162 U01163 U01164 U01170 U01172 U01191 U01199 (2-7) U017XX error code table: V.34 transmission Error code Description U01700 U01720 U01721…
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(2-8) U018XX error code table: V.34 reception Error code Description U01800 U01810 U01820 U01821 (2-9) U023XX error code table: Relay command abnormal reception Error code Description U02303 U02304 (2-10) U044XX error code table: Encrypted transmission Error code Description U04400 U04401…

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Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.

В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.

Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

Код ошибки Описание ошибки Причина ошибки 0030 FAX control PWB system error
Processing with the fax software was disabled due to a hardware problem. Defective FAX control PWB. 0060 Engine PWB type error Defective engine sub PCB. 0070 FAX control PWB incompatible detection error
Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. Defective FAX software
Defective FAX control PWB. 0100 Backup memory device error Defective flash memory. 0120 MAC address data error
For data in which the MAC address is invalid. Defective main PWB.
Defective flash memory.
Defective engine PWB. 0130 Backup memory read/write error (main PWB) Defective flash memory.
Defective main PWB. 0140 Backup memory data error (main PWB) Defective flash memory.
Defective main PWB. 0150 Backup memory read/write error (engine PWB)
Detecting engine PWB EEPROM communication error. Improper installation engine PWB EEPROM.
Defective engine PWB.
Device damage of EEPROM. 0160 Backup memory data error (engine PWB) Defective flash memory.
Defective engine PWB. 0170 Billing counting error
A checksum error is detected in the main and engine backup memories for the billing counters. Data damage of EEPROM.
Defective PWB. 0180 Machine number mismatch
Machine number of main and engine does not match. Data damage of EEPROM. 0320 I/O CPU communication error
A communication error is detected 10 times in succession. Defective PWB. 0630 DMA error DMA transmission of image data does not complete within the specified period of time. Poor contact in the connector terminals. Defective main PWB. 0800 Image processing error
JAM05 is detected twice. Defective main PWB. 0830 FAX control PWB flash program area checksum error
A checksum error occurred with the program of the FAX control PWB. Defective FAX software.
Defective FAX control PWB. 0840 Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. The battery is disconnected from the main PWB.
Defective main PWB. 0870 FAX control PWB to main PWB high capacity data transfer error
High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times. Improper installation FAX control PWB.
Defective FAX control PWB or main PWB. 0920 Fax file system error
The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. Defective FAX control PWB. 1010 Lift motor error
After cassette 1 is inserted, lift sensor does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the lift motor.
Defective lift motor.
Defective engine PWB. 1020 PF lift motor error (paper feeder)
After cassette 2 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 1.
Defective PF lift motor 1.
Defective PF main PWB. 1030 PF lift motor error (paper feeder)
After cassette 3 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 2.
Defective PF lift motor 2.
Defective PF main PWB. 1800 Paper feeder communication error
A communication error is detected 10 times in succession. Improper installation paper feeder.
Defective connector cable or poor contact in the connector.
Defective engine PWB.
Defective PF main PWB. 1900 Paper feeder EEPROM error
When writing the data, the write data and the read data is not continuously in agreement 5 times. Defective PF main PWB.
Device damage of EEPROM. 2000 Main motor steady-state error
Stable OFF is detected for 1 s continuously after main motor stabilized. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB. 2010 Main motor drive error
The main motor is not stabilized within 2 s after driving starts. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB. 2101 Developer motor K steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor K stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2102 Developer motor YCM steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor YCM stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2111 Developer motor K startup error
Developer motor K is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector
Defective drive transmission system.
Defective motor.
Defective PWB. 2112 Developer motor YCM startup error
Developer motor YCM is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector
Defective drive transmission system.
Defective motor.
Defective PWB. 2300 Fuser motor steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the fuser motor stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2310 Fuser motor startup error
Fuser motor is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2550 Conveying motor steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the conveying motor stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2560 Conveying motor startup error
Conveying motor is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2600 PF drive motor error (paper feeder)
When the PF drive motor is driven, error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB. 2700 TC belt motor error
When the TC belt motor is driven, error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB. 3100 ISU home position error
The home position is not correct when the power is turned on or at the start of copying using the table. Defective connector cable or poor contact in the connector.
Defective home position sensor.
Defective ISU motor.
Defective CCD PWB.
Defective engine PWB. 3200 Exposure lamp error
When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s. Defective connector cable or poor contact in the connector.
Defective exposure lamp.
Defective CCD PWB.
Defective main PWB. 3500 Communication error between scanner and ASIC
An error code is detected 3 times in succession. Defective connector cable or poor contact in the connector.
Defective CCD PWB.
Defective main PWB. 3600 Scanner sequence error Defective main PWB or engine PWB. 4000 Polygon motor synchronization error
The polygon motor is not stabilized within 10 s after driving starts. Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB. 4001 Polygon motor (K) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (K) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4002 Polygon motor (С) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (С) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4003 Polygon motor (M) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (M) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4004 Polygon motor (Y) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (Y) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4010 Polygon motor steady-state error
Stable OFF is detected for 1 s continuously after polygon motor stabilized. Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB. 4011 Polygon motor (K) startup error
Polygon motor (K) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4012 Polygon motor (C) startup error
Polygon motor (C) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4013 Polygon motor (M) startup error
Polygon motor (M) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4014 Polygon motor (Y) startup error
Polygon motor (Y) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4100 BD initialization error
BD is not detected within 1 s after polygon motor stabilized. Defective connector cable or poor contact in the connector.
Defective APC PWB.
Defective BD PWB.
Defective main PWB. 4600 LSU cleaning motor error
When the LSU cleaning motor is driven, an error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor. Defective PWB. 4700 VIDEO ASIC device error Defective connector cable or poor contact in the connector.
Defective main PWB or engine PWB. 4950 LSU CPU communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective PWB. 6000 Broken fuser heater wire
The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The fusing temperature at 7 seconds and 20 seconds since fuser temperature control has occurred differs by 43°C/109.4°F or less. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6000
6020
6030
6050 Broken fuser heater wire
Abnormally high fuser thermistor temperature Broken fuser thermistor wire Abnormally low fuser thermistor temperature Deformed connector pin.
Defective triac. 6020 Abnormally high fuser thermistor temperature
The fuser thermistor detects a temperature higher than 230°C/446°F continuously for 40 ms. High fuser temperature signal detects a temperature of 255°C/491°F continuously for 40 ms. Deformed connector pin.
Defective triac.
Shorted fuser thermistor.
Defective engine PWB. 6030 Broken fuser thermistor wire
A/D value of the fuser thermistor exceeds 251 bit continuously for 7 s during warming up. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Defective fuser thermistor.
Defective engine PWB 6050 Abnormally low fuser thermistor temperature
As the stable temperature has reached the second time, the decrease in the fuser thermistor temperature of 60°C/140°F or greater is detected for one second. Deformed connector pin.
Defective triac.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB. 6120 Abnormally high fuser thermistor 3 (press roller) temperature
The fuser temperature exceeds 200 °C/392 °F for 1 s. Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB. 6130 Fuser thermistor 3 (press roller) break error Fuser thermistor 3 detects a temperature of -14 °C/6.8 °F . Fuser thermistor 3 does not reach 30° C/86 °F even after20 s during warming up. Defective connector cable or poor contact in the connector
Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB. 6150 Abnormally low fuser thermistor 3 (press roller) temperature
The fuser temperature lower than 30 °C/86 °F is detected continuously for 1 s. Deformed connector pin.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB. 6200 Broken fuser edge heater wire
Fuser thermistor 1 does not reach 50° C/122 °F even after20 s during warming up. The detected temperature of fuser thermistor1 does not reach the specified temperature (ready indication temperature) for 20 s in warming up after reaching 50° C/122 °F. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6220 Abnormally high fuser thermistor 1 (edge) temperature
The fuser temperature exceeds 240 °C/464 °F for 1 s Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6230 Fuser thermistor 1 (edge) break error
During warming up a hearter, fuser thermistor 2 detects a temperature of 100 °C/212 °F or higher and, fuser thermistor 1 detects a temperature of 37 °C/99 °F or lower. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6250 Abnormally low fuser thermistor 1 (edge) temperature
The fuser temperature lower than 100 °C/212 °F is detected continuously for 1 s during printing. The fuser temperature lower than 50 °C/122 °F is detected continuously for 1 s during pre-heating. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6400 Zero-cross signal error
While fuser heater control is performed, the zero-cross signal is not input within 3 s. Defective connector cable or poor contact in the connector
Defective power source PWB or engine PWB. 6410 Fuser unit type mismatch problem
Absence of the fuser unit is detected. Fuser unit connector inserted incorrectly.
Different type of the fuser unit is installed. 6600 Belt rotation error
The belt was detected to stop for 1 s continuously during motor remote is on. Defective fuser motor.
Defective IH belt.
Defective IH PWB.
Defective engine PWB. 7101 Toner sensor K error Defective Developer unit.
Defective PWB. 7102 Toner sensor C error Defective Developer unit.
Defective PWB. 7103 Toner sensor M error Defective Developer unit.
Defective PWB. 7104 Toner sensor Y error Defective Developer unit.
Defective PWB. 7401 Developing unit K type mismatch problem
Absence of the developing unit K is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7402 Developing unit C type mismatch problem
Absence of the developing unit C is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7403 Developing unit M type mismatch problem
Absence of the developing unit M is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7404 Developing unit Y type mismatch problem
Absence of the developing unit Y is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7411 Drum unit K type mismatch problem
Absence of the drum unit K is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7412 Drum unit C type mismatch problem
Absence of the drum unit C is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7413 Drum unit M type mismatch problem
Absence of the drum unit M is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7414 Drum unit Y type mismatch problem
Absence of the drum unit Y is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7420 Transfer belt unit type mismatch problem
Absence of the transfer belt unit is detected. Transfer belt unit connector inserted incorrectly.
Different type of the transfer belt unit is installed.
Defective PWB. 7601 ID sensor 1 (front) error Defective ID sensor.
Defective PWB. 7602 ID sensor 2 (rear) error Defective ID sensor.
Defective PWB. 7611 ID sensor (K) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7612 ID sensor (C) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7613 ID sensor (M) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7614 ID sensor (Y) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7620 ID sensor timing error
Color registration correction was failed. Defective ID sensor.
Defective PWB. 7800 Broken external thermistor wire
The thermistor output value is 0.3 V or less. Defective connector cable or poor contact in the connector.
Defective temperature sensor. 7810 Short-circuited external thermistor wire
The thermistor output value is 3 V or more. Defective connector cable or poor contact in the connector.
Defective temperature sensor. 7900 Drum unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7901 Drum K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7902 Drum C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7903 Drum M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7904 Drum Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7910 Developer unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective developer unit. 7911 Developing unit K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7912 Developing unit C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7913 Developing unit M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7914 Developing unit Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 8030 Tray upper limit detection problem (document finisher)
When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected. Defective connector cable or poor contact in the connector.
Defective tray upper limit sensor, paper surface sensor 1/2.
Defective DF main PWB. 8040 Belt problem (document finisher)
The belt sensor does not turn on/off within specified time of the belt solenoid turning on. Defective connector cable or poor contact in the connector.
Defective belt sensor.
Defective belt solenoid.
Defective DF main PWB. 8140 Tray elevation motor problem (document finisher)
The tray low limit sensor or paper surface sensor 1/2 cannot be detected to be on within 10 s since the tray elevation motor is activated. Defective connector cable or poor contact in the connector.
Defective connector cable or poor contact in the connector.
The tray elevation motor malfunctions.
Defective tray lower limit sensor, paper surface sensor 1/2.
Defective DF main PWB. 8210 Stapler problem (document finisher)
Jam 7012 or 7023 is indicated. Defective connector cable of staple or poor contact in the connector.
The stapler is blocked with a staple.
The stapler is broken
Defective DF main PWB. 8320 Adjustment motor 2 problem (document finisher)
The adjustment sensor 2 does not turn on/off within specified time of the adjustment motor 2 turning on. Defective connector cable or poor contact in the connector.
Defective adjustment sensor 2.
Defective adjustment motor 2.
Defective DF main PWB. 8330 Adjustment motor 1 problem (document finisher)
The adjustment sensor 1 does not turn on/off within specified time of the adjustment motor 1 turning on. Defective connector cable or poor contact in the connector.
Defective adjustment sensor 1.
Defective adjustment motor 1. 8350 Roller motor problem (document finisher)
The roller sensor does not turn on/off within specified time of the roller motor turning on. Defective DF main PWB.
Defective connector cable or poor contact in the connector.
Defective roller sensor.
Defective roller motor.
Defective DF main PWB. 8360 Slide motor problem (document finisher)
The slide sensor does not turn on/off within specified time of the slide motor turning on. Defective connector cable or poor contact in the connector.
Defective slide sensor.
Defective slide motor.
Defective DF main PWB. 8460 EEPROM problem (document finisher)
Reading from or writing to EEPROM cannot be performed. Defective EEPROM or DF main PWB. 8800 Document finisher communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector
Defective DF main PWB.
Defective engine PWB. 8830 Bridge communication error (document finisher)
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective bridge PWB.
Defective engine PWB. 8990 Document finisher communication error Defective connector cable or poor contact in the connector.
Defective DF main PWB.
Defective bridge PWB. 9000 Document processor communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective DP main PWB. 9060 DP EEPROM error Read and write data does not match. Data in the specified area of the backup memory does not match the specified values. Defective DP main PWB.
Device damage of EEPROM. 9500 BRU communication error IPU PWB error 9510 BRU PWB error IPU PWB error 9520 BRU PWB data error IPU PWB error F000 Main PWB — operation panel PWB communication error Defective main PWB.
Defective operation panel PWB. F010 Main PWB checksum error Defective main PWB. F040 Main PWB — print engine communication error Defective main PWB.
Defective engine PWB. F050 Print engine ROM checksum error Defective engine PWB.

Источник

Японский производитель оргтехники Kyocera выпускает одни из самых качественных печатающих устройств на рынке, которые, в первую очередь, пользуются высоким спросом у бизнеса. А это уже говорит о многом!

На заметку! В отличие от частных покупателей, сильно подверженных рекламе и маркетинговым уловкам, большинство предпринимателей предпочитают вкладывать средства рационально.

Тем не менее, даже самая качественная оргтехника может давать сбои. Особенно, если за ней не следить!

Поэтому сегодня мы рассмотрим наиболее распространенные коды ошибок у популярных принтеров Kyocera FS-1020MFP, FS-1025MFP, FS-1030MFP, FS-1120MFP, FS-1125MFP, FS-1220MFP и прочих моделей, чтобы разобраться, какие неполадки можно устранить своими руками, а в каких случаях необходимо воспользоваться помощью специалистов.

Сброс ошибок у принтеров Kyocera своими руками
Устранение ошибок у принтеров Kyocera в сервисном центре

Под сбросом ошибок у принтеров Kyocera нужно понимать комплекс мероприятий, которые потенциально может осуществить опытный пользователь, чтобы восстановить работоспособность печатающих устройств без обращения в сервисный центр.

Ошибка №	Причина	Решение проблемы
E-0001	В принтере установлен совместимый картридж или чип расходника был поврежден.	Проблема решается несколькими способами: 1. установка оригинального картриджа; 2. замена поврежденного чипа; 3. прошивка принтера – затем в печатающее устройство можно будет установить любой картридж неограниченное количество раз; 4. сброс ошибки – зажмите на несколько секунд кнопки «Режим» и «Сброс».
E-0002	Регион используемого картриджа не соответствует характеристикам принтера.	Проблема решается несколькими способами: 1. установка соответствующего региону принтера картриджа; 2. замена чипа; 3. прошивка принтера.
E-0003	Память печатающего устройства заполнена.	Распечатайте уже отсканированные документы или сбросьте операцию соответствующей кнопкой.
E-0007	В картридже закончился тонер.	Замените картридж на новый оригинальный, совместимый или заправьте расходник.
E-0008	Одна из крышек принтера не закрыта.	Захлопните заднюю и переднюю крышки принтера, ощутив характерный щелчок.
E-0009	Лоток с отпечатками переполнен.	Извлеките распечатанные листы с бумагой, а затем возобновите печать кнопкой «Старт».
E-0012	Память принтера заполнена.	Измените разрешение печати в меньшую сторону – до 600 dpi.
E-0014	Установлена бумага такого формата, который принтер не поддерживает.	Замените бумагу листами совместимого формата. Иногда функционал принтера может быть ограничен на софтверном уровне. Чтобы расширить диапазон форматов, мы рекомендуем обновить ПО печатающего устройства.
E-0015	1. У принтера отсутствует питание. 2. Сетевой кабель не подключен. 3. На персональном компьютере отсутствует драйвер.	Проверьте целостность сетевого кабеля. Включите принтер. При необходимости установите драйвер.
E-0018	Выбранный файл отсутствует в очереди на печать.	Сбросьте операцию, нажав на кнопку «Сброс». Затем выберите новый файл и продолжите печать.
E-0019	Формат печати не поддерживается принтером.	Сбросьте операцию, нажав на кнопку «Сброс».
J-0511	Бумагу зажевало.	Аккуратно извлеките остатки бумаги из корпуса принтера.
PF	Отсутствует бумага во входном лотке.	Установите бумагу во входной лоток и возобновите печать, нажав на кнопку «Старт».

Устранение ошибок у принтеров Kyocera в сервисном центре

Ошибка №	Возможная причина
0030	Неисправна PWB-плата.
0100	Неисправна Flash-память или плата PWB.
0120	Неисправна Flash-память.
0190	Неисправна Flash-память или плата PWB.
0630	Неисправна PWB-плата.
2000	1. Неисправна PWB-плата; 2. неисправен соединительный кабель или нарушена целостность соединения контактов; 3. неисправен привод или его отдельные узлы.
3100	1. Неисправен соединительный кабель или нарушена целостность соединения контактов; 2. неисправен датчик положения; 3. неисправен привод сканера; 4. неисправна PWB-плата.
3300	1. Неисправен соединительный кабель или нарушена целостность соединения контактов; 2. неисправен датчик CIS; 3. неисправна PWB-плата.
3500	Неисправна PWB-плата.
4000	1. Неисправен соединительный кабель или нарушена целостность соединения контактов; 2. неисправен привод; 3. неисправна PWB-плата.
4200	1. Неисправен соединительный кабель или нарушена целостность соединения контактов; 2. неисправна PWB-плата и отдельные компоненты.
6000	1. Неисправен соединительный кабель или нарушена целостность соединения контактов; 2. неисправен термостат; 3. неисправен нагреватель фьюзера; 4. неисправна PWB-плата и отдельные компоненты.
6020	1. Неисправна PWB-плата и отдельные компоненты; 2. выявлен дефект у термистора.
6030	1. Неисправен соединительный кабель или нарушена целостность соединения контактов; 2. выявлен дефект у термистора; 3. неисправен термостат; 4. неисправна PWB-плата и отдельные компоненты.
6400	1. Неисправен соединительный кабель или нарушена целостность соединения контактов; 2. неисправна PWB-плата и отдельные компоненты.
F000	Неисправна PWB-плата и отдельные компоненты.
F020	Неисправна PWB-плата.
F040	Неисправна PWB-плата.
F05D	1. Неисправно программное обеспечение привода; 2. неисправна PWB-плата и отдельные компоненты.

Попытались самостоятельно устранить ошибку на принтере Kyocera, но проблемы с печатью остались нерешенными? Сервисный центр МосТонер – круглосуточный бесплатный выезд мастера в пределах МКАД. Вы платите только за результат!

Источник

Индикатор ошибки на Kyocera TASKalfa 1800/2200 Если с аппаратом Kyocera TASKalfa 1800, Kyocera TASKalfa 2200 произошла проблема, откроется следующий экран с уведомлением.
• Индикатор [Внимание] на панели управления горит или мигает.
• На дисплее сообщений панели управления аппарата появилось сообщение об ошибке.

Если индикатор [Внимание] горит или мигает и на дисплее сообщений панели управления аппарата появилось сообщение об ошибке, проверьте KYOCERA Client Tool или Монитор состояния.

ПРИМЕЧАНИЕ Если индикаторы постоянно горят и мигают не так, как описано выше, вероятно, произошла ошибка службы. Выключите питание, отсоедините шнур питания и вставьте его обратно, после чего включите питание. Это может помочь сбросить ошибку. Если ошибка не исчезает, свяжитесь со своим представителем сервисной службы (тел. в Минске +375 17 291-28-24)

Ниже описаны неполадки, которые не могут быть устранены пользователем

Дисплей сообщений	Описание	Меры устранения
Бункер отраб тонера перепол. или не уст.	Бункер для отработанного тонера установлен неправильно	Установите Бункер для отработанного тонера должным образом
Бункер для отработанного тонера заполнен	Замените бункер отработанного тонера
Встряхните картр. с тонером	Тонер слежался	Откройте переднюю крышку аппарата и вытяните контейнер с тонером. Сильно встряхните контейнер с тонером и установите его на место
Вызовите сервисный персонал.	В аппарате произошла ошибка	Обратите внимание на код ошибки, отображаемый в дисплее сообщений, и свяжитесь с представителем сервисной службы (тел. в Минске +375 17 291-28-24)
Выньте бумагу с внутреннего лотка		Извлеките бумагу из внутреннего лотка. Нажмите клавишу [OK], чтобы возобновить печать
Добавьте тонер	Закончился тонер	Замените контейнер с тонером TK-4105
Загрузите бумагу в кассету #	↑↓ (отображается попеременно) A4 (формат бумаги) Обычная (тип носителя) OK: Перейдите к следующему шагу	Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.]
Загрузите бумагу в универсальный лоток	↑↓ (отображается попеременно) A4 (формат бумаги) Обычная (тип носителя) OK: Перейдите к следующему шагу	Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.]
Закройте автоподатчик оригиналов	Открыт автоподатчик оригиналов	Откройте и закройте автоподатчик оригиналов
Закройте крышку автопод. оригиналов	Открыта верхняя крышка автоподатчика оригиналов	Откройте и закройте крышку автоподатчика оригинало
Закройте переднюю крышку	Открыта передняя крышка	Откройте и закройте переднюю крышку
Закройте правую крышку #	Открыта какая-либо крышка	Откройте и закройте крышку, обозначенную на экране
Замятие бумаги. (DP) ↑↓ (отображается попеременно) Проверьте (B)(C) в крышке DP	В автоподатчике произошло замятие бумаги.	См. Устранение замятия бумаги в Руководстве по эксплуатации и извлеките замятую бумагу
Замените МК	Необходимо производить замену деталей комплекта техобслуживания MK-4105 (ремкомплекта) каждые 150 000 страниц печати.	Данная операция должна производиться специалистом. Обратитесь к представителю сервисной службы (тел. в Минске +375 17 291-28-24)
Замятие	Произошло замятие бумаги в кассете или универсальном лотке	См. Устранение замятия бумаги и извлеките замятую бумагу
Извлеките оригиналы из автоподатчика	Для продолжения работы необходимо извлечь оригиналы из автоподатчика оригиналов	Извлеките оригиналы из автоподатчика оригиналов
Кабель USB был отключен	Кабель USB не подключен	Нажмите клавишу [OK] и подключите кабель USB
ПК выключен	Нажмите клавишу [OK] и включите ПК
Не удается найти KYOCERA Client Tool	Нажмите клавишу [OK] и откройте KYOCERA Client Tool на ПК
Макс. к-во сканируемых страниц	Превышен предел сканирования	Дальнейшее сканирование невозможно. Задание отменено. Нажмите клавишу [OK]
Мало тонера. (Зам., когда законч.)	Скоро понадобится заменить контейнер с тонером	Получите новый контейнер с тонером TK-4105. Внимание! Когда заканчивается тонер аппарат перестает печатать
Не оригинальный тонер	Установлен контейнер с тонером не марки Kyocera	Производитель не несет ответственности за повреждения, вызванные использованием неоригинального тонера. Мы рекомендуем использовать исключительно оригинальные контейнеры с тонером TK-4105. . Если нужно использовать установленный в настоящее время контейнер с тонером, нажмите *одновременно* и удерживайте клавиши [OK] и [Стоп] в течение не менее 3 с.
Неверный ид. уч. зап. Задание отменено	Указан неверный идентификатор учетной записи при внешней обработке задания. Задание отменено	Нажмите клавишу [OK]
Невозможна двусторонняя печать на этой бумаге	Не возможна печать на бумаге выбранного формата или типа	Нажмите клавишу [OK] и перейдите к следующему шагу: • Для выбора другого устройства подачи выберите пункт [Выберите бумагу]. • Чтобы печатать, не используя функцию двусторонней печати, выберите пункт [Продолж. без изм.].
Недостаточно памяти. Невозможно начать выполнение задания	Невозможно начать выполнение задания	Повторите попытку позже
Ограничено алгоритмом учета заданий(Печать)	Задание отменено, поскольку его выполнение ограничено функцией учета заданий	Нажмите клавишу [OK]
Ограничено алгоритмом учета заданий(Сканер)	Задание отменено, поскольку его выполнение ограничено функцией учета заданий	Нажмите клавишу [OK]
Очистите сканер	Произошло загрязнение сканера	Очистите щелевое стекло с помощью чистящей салфетки, поставляемой вместе с автоподатчиком оригиналов.
Ошибка. Выключить	—	Отключите и снова включите аппарат с помощью выключателя питания
Память переполнена	Невозможно продолжить выполнение задания из-за отсутствия свободной памяти	Измените разрешение печати с Быстр1200 до 600 dpi. См. Printer Driver User Guide
Память сканера переполнена	Дальнейшее сканирование невозможно из-за нехватки памяти сканера.	Для отмены задания нажмите [OK]
Перезагрузка печати. Задание отменено	Предупреждение. Недостаточно памяти принтера. Задание отменено	Нажмите клавишу [OK]
Превышено ограничение учета заданий	Превышено число распечаток из-за ограничения алгоритмом учета заданий. Достигнут предел печати	Это задание отменено. Нажмите клавишу [OK]
Уст.другую кассету	Выбрано «Сдвиг»	Для использования сдвига необходимо загрузить в другой лоток бумагу такого же формата, что и в выбранном устройстве подачи, но в другой ориентации
Установите все оригиналы обратно и нажмите клавишу [Старт].	Возникает при печати двусторонних документов в режиме ручной двусторонней печати	Извлеките оригиналы из автоподатчика оригиналов, расположите их в первоначальном порядке и положите обратно. Нажмите клавишу [OK], чтобы возобновить печать. Для отмены задания нажмите [Стоп]
Установлен неизвестный тонер. ПК	Региональная спецификация контейнера с тонером не соответствует спецификации аппарата	Установите оригинальный контейнер с тонером Замените контейнер с тонером TK-4105

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Kyocera taskalfa 2551 ci ошибка c4013

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