- Code: 0030
- Description: FAX control PWB system error
Processing with the fax software was disabled due to a software problem. - Causes: FAX control PWB
- Remedy: 1. Turn the main power swtch off and after 5 seconds, re-mount the FAX controller PWB, then turn power on. 2. Reinstall the fax software. 3. Replace the FAX control PWB.
- Code: 0060
- Description: Main/Engine PWB mismatch
Unmatching engine and engine sub boards. Defective engine subboard - Causes: Main/Engine PWB
- Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Replace the main/engine PWB.
- Code: 0100
- Description: Backup memory device error
- Causes: EEPROM (Main/Engine PWB)
- Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the EEPROM on the main circuit PWB is peroperly installed on the main circuit PWB and, if not, re-install it. 3. Replace the main/engine PWB.
- Code: 0120
- Description: MAC address data error
For data in which the MAC address is invalid. - Causes: EEPROM (Main/Engine PWB)
- Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check the MAC address on the network status page. 3. If it is blank, obtain an EEPROM with its MAC address written from the service support and install. 4. Replace the main/engine PWB.
- Code: 0150
- Description: Backup memory read/write error (main/engine PWB)
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively. - Causes: EEPROM (Main/Engine PWB)
- Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the EEPROM is peroperly installed on the main/engine PWB and re-install it. 3. Replace the main/engine PWB. 4. Check the EEPROM and if the data are currupted, contact the service support.
- Code: 0160
- Description: Backup memory data error (main/engine PWB)
Reading data from EEPROM is abnormal. - Causes: EEPROM
- Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Execute U021 — memory initializing.(see page 1-3-19) 3. If the EEPROM data are currupted, contact the service support.
- Code: 0170
- Description: Billing counting error
The values on the main circuit PWB and on the engine do not match for any of charging counter, life counter, and scanner counter. - Causes: EEPROM. Main/Engine PWB.
- Remedy: EEPROM 1. Check that the EEPROMs installed in the main/engine PWB are correct and, if not, use the correct EEPROM for the model. 2. If the EEPROM data are currupted, contact the service support.
Main/Engine PWB Replace the main/engine PWB.
- Code: 0180
- Description: Machine number mismatch
Machine number of main/ engine does not match. - Causes: Data damage of EEPROM.
- Remedy: 1. Confirm the machine data for the main/ engine units by using U004. 2. If the serial number data of different models is alternately displayed, install the correct EEPROM in the PWB of the wrong serial number data. 3. Contact the Service Support.
- Code: 0190
- Description: Backup memory device error (main/engine PWB)
- Causes: Main/Engine PWB
- Remedy: Replace the main/engine PWB.
- Code: 0630
- Description: DMA error
DMA transmission of image data does not complete within the specified period of time. - Causes: Main/Engine PWB
- Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the main/engine PWB.
- Code: 0800
- Description: Image processing error
JAM010X is detected twice. - Causes: Main/Engine PWB
- Remedy: Replace the main/engine PWB.
- Code: 0840
- Description: Faults of RTC
(“Time for maintenance T” is displayed) [Check at power up] The RTC setting has reverted to a previous state. The machine has not been powered for 5 years (compared to the settings stored periodically in the EEPROM). The RTC setting is older than 00:01 on January 1, 2000. [Checked periodically (in 5- minute interval) after powered up] The RTC setting has reverted to a state older than the last time it was checked. 10 minutes have been passed since the previous check. - Causes: Battery ( main PWB). Main/Engine PWB.
- Remedy: Battery ( main PWB) 1. Make sure that the back-up batteries on the main/engine PWB are not shortcircuited. 2. Reset Maintenance T by executing U906. 3. If the same C call is displayed when power is switched on and off, replace the back up battery. 4. If communication error (due to a noise, etc.) is present with the RTC on the main/engine PWB, check the PWB is properly grounded.
Main/Engine PWB Replace the main/engine PWB.
- Code: 1810
- Description: Paper feeder unit 2 communication error
A communication error from paper feeder is detected 10 times in succession. - Causes: Paper feeder. PF main PWB. Main/Engine PWB.
- Remedy: Paper feeder Check the wiring connection status with the main unit and, if necessary, try connecting it again.
PF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF main PWB (YC1) and main/engine PWB (YC18) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the PFMain/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB. main PWB.
- Code: 1820
- Description: Paper feeder unit 3 communication error
A communication error from paper feeder is detected 10 times in succession. - Causes: Paper feeder. PF main PWB. Main/Engine PWB
- Remedy: Paper feeder Check the wiring connection status with paper feeder unit 2 and, if necessary, try connecting it again.
PF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF main PWB (YC1) and PF main PWB (YC2). 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the PF main PWB.
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
- Code: 1830
- Description: Paper feeder unit 4 communication error
A communication error from paper feeder is detected 10 times in succession. - Causes: Paper feeder. PF main PWB. Main/Engine PWB.
- Remedy: Paper feeder Check the wiring connection status with paper feeder unit 3 and, if necessary, try connecting it again.
PF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF main PWB (YC1) and PF main PWB (YC2). 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the PF main PWB.
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
- Code: 1900
- Description: Paper feeder unit 2 EEPROM error
When writing the data, read and write data does not match 4 times in succession. - Causes: PF main PWB (EEPROM)
- Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Replace the PF main PWB.
- Code: 1910
- Description: Paper feeder unit 3 EEPROM error
When writing the data, read and write data does not match 4 times in succession. - Causes: PF main PWB (EEPROM)
- Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Replace the PF main PWB.
- Code: 1920
- Description: Paper feeder unit 4 EEPROM error
When writing the data, read and write data does not match 4 times in succession. - Causes: PF main PWB (EEPROM)
- Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Replace the PF main PWB.
- Code: 2000
- Description: Main motor steady-state error
After main motor is stabilized, the ready signal is not ready for 1 s continuously. - Causes: Main motor. Main/Engine PWB.
- Remedy: Main motor 1. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. main motor and main/engine PWB (YC4) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the main motor.
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
- Code: 2010
- Description: Main motor startup error
Main motor is not stabilized within 3 s since the motor is activated. - Causes: Main motor. Main/Engine PWB.
- Remedy: Main motor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. main motor and main/engine PWB (YC4) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the main motor.
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
- Code: 3100
- Description: Scanner carriage error
The home position is not correct when the power is turned on, at the end of a reading process of the table and document processor. - Causes: Scanner motor. Home position sensor. Main/Engine PWB.
- Remedy: Scanner motor 1. Move the scanner by the hand to check whether it is unusually difficult to move. 2. Check that the scanner driving belt is not disengaged. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Scanner motor and main/engine PWB (YC1) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the scanner motor.
Home position sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Home position sensor and main/engine PWB (YC7) 3. Replace the home position sensor.
Main/Engine PWB Replace the main/engine PWB.
- Code: 3200
- Description: Exposure lamp error
When a lamp is made to turn on one side at a time, the white standard data at the time of an initial is lower than a rated value. - Causes: CIS. Main/Engine PWB.
- Remedy: CIS Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CIS and main/engine PWB (YC2011) Replace the image scanner unit.
Main/Engine PWB Replace the main/engine PWB and check for correct operation.
- Code: 3210
- Description: CIS lamp error
When a lamp is made both to turn on, the white standard data at the time of an initial is lower than a rated value - Causes: CIS. Main/Engine PWB.
- Remedy: CIS 1. Execute U906 Separating Operation Release. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CIS and main/engine PWB (YC2011) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the CIS and execute U411.
Main/Engine PWB Replace the main/engine PWB and check for correct operation.
- Code: 3300
- Description: Optical system (AGC) error One of the gains is FF or 00 during the CIS lamp AGC is being processed.
- Causes: CIS. Main/Engine PWB.
- Remedy: CIS 1. Execute U906 Separating Operation Release. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CIS and main/engine PWB (YC2011) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the CIS and execute U411.
Main/Engine PWB Replace the main/engine PWB and check for correct operation.
- Code: 3500
- Description: Communication error between scanner and ASIC An error code is detected.
- Causes: CIS. Main/Engine PWB.
- Remedy: CIS 1. Execute U906 Separating Operation Release. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CIS and main/engine PWB (YC2011) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the CIS and execute U411.
Main/Engine PWB Replace the main/engine PWB and check for correct operation.
- Code: 3600
- Description: Scanner sequence error
- Causes: Main/Engine PWB.
- Remedy: 1. Execute U021 memory initializing. 2. Replace the main/engine PWB and execute U411.
- Code: 4000
- Description: Polygon motor steady-state error
After Polygon motor is stabilized, the ready signal is at the H level for 1 s continuously. - Causes: Polygon motor (LSU). Main/Engine PWB.
- Remedy: Polygon motor (LSU) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Polygon motor and main/engine PWB (YC10) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the laser scanner unit.
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
- Code: 4010
- Description: Polygon motor synchronization error
After polygon motor is driven, the polygon motor speed won’t stabilize within 10 s. - Causes: Polygon motor (LSU). Main/Engine PWB.
- Remedy: Polygon motor (LSU) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Polygon motor and main/engine PWB (YC10) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the laser scanner unit.
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
- Code: 4200
- Description: BD steady-state error
The BD signal is not detected. - Causes: APC PWB (LSU). Main/Engine PWB.
- Remedy: APC PWB (LSU) 1. Confirm that the FCC wiring connector is not distorted and connect the FCC wiring all the way in. Laser scanner unit and main/engine PWB (YC2010) 2. If the FCC wiring is disconnected, shorted or grounded, replace the FCC wiring. 3. Replace the laser scanner unit.
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
- Code: 6000
- Description: Broken fuser heater wire (main)
When the fuser thermistor 1 reaches primary stable temperature after a warm-up start and the fuser thermistor 2 is less than 90 ° C/194 °F. - Causes: Fuser unit. Main/Engine PWB. Power source PWB. Fuser heater.
- Remedy: Fuser unit 1. Check that no paper jam is present. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and mmain/engine PWB (YC14) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Fuser unit and execute U167 counter clear. (Deteriorated sensitivity due to the toner adhered to the center thermistor.)
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
Power source PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Power source PWB (YC4) and main/ engine PWB (YC14) 2. Replace the power source PWB.
Fuser heater 1. Replace the Fuser unit and execute U167 counter clear.
- Code: 6020
- Description: Abnormally high fuser thermistor 2 temperature (Center)
Fuser thermistor 2 detects a temperature higher than 210°C/410°F. - Causes: Fuser unit. Main/Engine PWB.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and main/engine PWB (YC14) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
- Code: 6030
- Description: Broken fuser thermistor 2 wire (Center)
Input from fuser thermistor 2 is 1012 or more (A/D value) continuously for 5 s. Input from fuser thermistor 2 is1012 (A/D value) or more whenthe temperature at the fuser thermistor 1 is 70°C/ 158°F or more. - Causes: Fuser unit. Main/Engine PWB. Fuser thermistor 2. Fuser thermostat (triggered)
- Remedy: Fuser unit 1. Check that no paper jam is present. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and main/engine PWB (YC14) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Fuser unit and execute U167 counter clear. (Deteriorated sensitivity due to the toner adhered to the center thermistor.)
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
Fuser thermistor 2 1. Replace the Fuser unit and execute U167 counter clear.
Fuser thermostat (triggered) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and fuser heater PWB (YC1) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
- Code: 6200
- Description: Broken fuser heater wire (Sub)
Fuser thermistor 1 does not reach primary stable temperature even after 30 s during warming up. Fuser thermistor 1 detects a temperature lower than 100°C/212°F for 60 s during ready. - Causes: Fuser unit. Main/Engine PWB. Fuser thermistor 1
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and main/engine PWB (YC14) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
Fuser thermistor 1 1. Replace the Fuser unit and execute U167 counter clear.
- Code: 6220
- Description: Abnormally high fuser thermistor 1 temperature (Edge)
Fuser thermistor 1 detects a temperature higher than 230°C/446°F. - Causes: Fuser unit. Main/Engine PWB.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and main/engine PWB (YC14) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
- Code: 6230
- Description: Broken fuser thermistor 1 wire (Edge)
Input from fuser thermistor 1 is 1012 or more (A/D value) continuously for 5 s. Input from fuser thermistor 1 is1012 (A/D value) or more whenthe temperature at the fuser thermistor 2 is 70°C/ 158°F or more. - Causes: Fuser unit. Main/Engine PWB.
- Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and main/engine PWB (YC14) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
- Code: 6400
- Description: Zero-cross signal error
While fuser heater ON/OFF control is performed, the zerocross signal is not input within 3 s. - Causes: Fuser unit.
- Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Power source PWB (CN2) and main/ engine PWB (YC14) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the power source PWB.
- Code: 7100
- Description: Toner sensor error
Sensor output value of 8 or less. - Causes: Toner sensor. Toner motor. Main/Engine PWB.
- Remedy: Toner sensor 1. Check the toner sensor output by U150. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner sensor and main/engine PWB (YC9) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Check that the gears of the Developer unit are not damaged and the spiral can rotate. 5. Replace the Developer unit.
Toner motor 1. Draw out the toner container and execute U135 to check the toner motor operation. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner motor and main/engine PWB (YC12) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the Toner motor.
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
- Code: 7800
- Description: Broken temperature sensor wire
Input from temperature sensor is 0.3 V (A/D value) or less - Causes: Outer temperature sensor. Main/Engine PWB.
- Remedy: Outer temperature sensor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Temperature sensor and main/engine PWB (YC6) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the temperature sensor.
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
- Code: 7810
- Description: Short-circuited temperature sensor wire
Input from temperature sensor is 0.3 V (A/D value) or more - Causes: Outer temperature sensor. Main/Engine PWB.
- Remedy: Outer temperature sensor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Temperature sensor and main/engine PWB (YC6) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the temperature sensor.
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
- Code: 7900
- Description: Drum EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. - Causes: DR PWB. Main/Engine PWB.
- Remedy: DR PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DR PWB and main/engine PWB (YC9) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Drum unit.
Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
- Code: 9000
- Description: Document processor communication error
A communication error from document processor is detected 10 times in succession. - Causes: DP main PWB.
- Remedy: 1. Check that the versions of the main unit firmware and the DP firmware are identical. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP main PWB(YC1) and main/engine PWB (YC18) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the DP main PWB
- Code: 9060
- Description: DP EEPROM error
Mismatch of reading data from two locations occurs 3 times successively. Mismatch between writing data and reading data occurs 3 times successively. - Causes: DP main PWB. Device damage of EEPROM.
- Remedy: 1. Execute U906 Separating Operation Release. 2. Confirm that the EEPROM has been properly installed. 3. Replace the DP main PWB
Device damage of EEPROM Contact the Service Support.
- Code: F000
- Description: Communication error between Main/Engine PWB and Operation PWB
- Causes: Main/Engine PWB. Operation PWB.
- Remedy: Main/Engine PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the wirings and connetors between the main/engine PWB and the operation PWB are normal. Main/engine PWB (YC2010) and operation PWB (YC1) 3. Check that the DIMM memories in the main/engine PWB are well conducted and, if not, replace. 4. Execute U021initialize memory. 5. Replace the main/engine PWB.
Operation PWB Replace the operation PWB.
- Code: F020
- Description: Main/Engine PWB RAM check sum error
- Causes: Main memory (RAM)
- Remedy: Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main/engine PWB.
- Code: F040
- Description: Communication error between Main/Engine PWB and Print engine
- Causes: Main/Engine PWB
- Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Repair or replace the wire from the main/ engine PWB, that may be grounded. (Check short-circuit between 5V and 3.3V.) 3. Check the main/engine software and upgrade to the latest, if necessary. 4. If not corrected, replace the main/engine PWB.
- Code: F050
- Description: Print engine ROM checksum error
- Causes: Main/Engine PWB
- Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Confirm that the EEPROM has been properly installed. 3. Check the main/engine software and upgrade to the latest, if necessary. 4. If not corrected, Replace the main/ engine PWB.
Если с аппаратом Kyocera TASKalfa 1800, Kyocera TASKalfa 2200 произошла проблема, откроется следующий экран с уведомлением.
• Индикатор [Внимание] на панели управления горит или мигает.
• На дисплее сообщений панели управления аппарата появилось сообщение об ошибке.
Если индикатор [Внимание] горит или мигает и на дисплее сообщений панели управления аппарата появилось сообщение об ошибке, проверьте KYOCERA Client Tool или Монитор состояния.
ПРИМЕЧАНИЕ Если индикаторы постоянно горят и мигают не так, как описано выше, вероятно, произошла ошибка службы. Выключите питание, отсоедините шнур питания и вставьте его обратно, после чего включите питание. Это может помочь сбросить ошибку. Если ошибка не исчезает, свяжитесь со своим представителем сервисной службы (тел. в Минске +375 17 291-28-24)
Ниже описаны неполадки, которые не могут быть устранены пользователем
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Дисплей сообщений |
Описание |
Меры устранения |
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Бункер отраб тонера перепол. или не уст. |
Бункер для отработанного тонера установлен неправильно |
Установите Бункер для отработанного тонера должным образом |
|
Бункер для отработанного тонера заполнен |
Замените бункер отработанного тонера |
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Встряхните картр. с тонером |
Тонер слежался |
Откройте переднюю крышку аппарата и вытяните контейнер с тонером. Сильно встряхните контейнер с тонером и установите его на место |
|
Вызовите сервисный персонал. |
В аппарате произошла ошибка |
Обратите внимание на код ошибки, отображаемый в дисплее сообщений, и свяжитесь с представителем сервисной службы (тел. в Минске +375 17 291-28-24) |
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Извлеките бумагу из внутреннего лотка. Нажмите клавишу [OK], чтобы возобновить печать |
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Добавьте тонер |
Закончился тонер |
Замените контейнер с тонером TK-4105 |
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Загрузите бумагу в кассету # |
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Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.] |
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Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.] |
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Закройте автоподатчик оригиналов |
Открыт автоподатчик оригиналов |
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Закройте крышку автопод. оригиналов |
Открыта верхняя крышка автоподатчика оригиналов |
Откройте и закройте крышку автоподатчика оригинало |
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Закройте переднюю крышку |
Открыта передняя крышка |
Откройте и закройте переднюю крышку |
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Закройте правую крышку # |
Открыта какая-либо крышка |
Откройте и закройте крышку, обозначенную на экране |
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Замятие бумаги. (DP) |
В автоподатчике произошло замятие бумаги. |
См. Устранение замятия бумаги в Руководстве по эксплуатации и извлеките замятую бумагу |
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Замените МК |
Необходимо производить замену деталей комплекта техобслуживания MK-4105 (ремкомплекта) каждые 150 000 страниц печати. |
Данная операция должна производиться специалистом. Обратитесь к представителю сервисной службы (тел. в Минске +375 17 291-28-24) |
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Замятие |
Произошло замятие бумаги в кассете или универсальном лотке |
См. Устранение замятия бумаги и извлеките замятую бумагу |
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Извлеките оригиналы из автоподатчика |
Для продолжения работы необходимо извлечь оригиналы из автоподатчика оригиналов |
Извлеките оригиналы из автоподатчика оригиналов |
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Кабель USB был отключен |
Кабель USB не подключен |
Нажмите клавишу [OK] и подключите кабель USB |
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ПК выключен |
Нажмите клавишу [OK] и включите ПК |
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Не удается найти KYOCERA Client Tool |
Нажмите клавишу [OK] и откройте KYOCERA Client Tool на ПК |
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Макс. к-во сканируемых страниц |
Превышен предел сканирования |
Дальнейшее сканирование невозможно. Задание отменено. Нажмите клавишу [OK] |
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Мало тонера. (Зам., когда законч.) |
Скоро понадобится заменить контейнер с тонером |
Получите новый контейнер с тонером TK-4105. |
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Не оригинальный тонер |
Установлен контейнер с тонером не марки Kyocera |
Производитель не несет ответственности за повреждения, вызванные использованием неоригинального тонера. Мы рекомендуем использовать исключительно оригинальные контейнеры с тонером TK-4105. . |
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Неверный ид. уч. зап. Задание отменено |
Указан неверный идентификатор учетной записи при внешней обработке задания. Задание отменено |
Нажмите клавишу [OK] |
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Невозможна двусторонняя печать на этой бумаге |
Не возможна печать на бумаге выбранного формата или типа |
Нажмите клавишу [OK] и перейдите к следующему шагу: |
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Недостаточно памяти. Невозможно начать выполнение задания |
Невозможно начать выполнение задания |
Повторите попытку позже |
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Ограничено алгоритмом учета заданий(Печать) |
Задание отменено, поскольку его выполнение ограничено функцией учета заданий |
Нажмите клавишу [OK] |
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Ограничено алгоритмом учета заданий(Сканер) |
Задание отменено, поскольку его выполнение ограничено функцией учета заданий |
Нажмите клавишу [OK] |
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Очистите сканер |
Произошло загрязнение сканера |
Очистите щелевое стекло с помощью чистящей салфетки, поставляемой вместе с автоподатчиком оригиналов. |
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Ошибка. Выключить |
— |
Отключите и снова включите аппарат с помощью выключателя питания |
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Память переполнена |
Невозможно продолжить выполнение задания из-за отсутствия свободной памяти |
Измените разрешение печати с Быстр1200 до 600 dpi. См. Printer Driver User Guide |
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Память сканера переполнена |
Дальнейшее сканирование невозможно из-за нехватки памяти сканера. |
Для отмены задания нажмите [OK] |
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Перезагрузка печати. Задание отменено |
Предупреждение. Недостаточно памяти принтера. Задание отменено |
Нажмите клавишу [OK] |
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Превышено ограничение учета заданий |
Превышено число распечаток из-за ограничения алгоритмом учета заданий. Достигнут предел печати |
Это задание отменено. Нажмите клавишу [OK] |
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Уст.другую кассету |
Выбрано «Сдвиг» |
Для использования сдвига необходимо загрузить в другой лоток бумагу такого же формата, что и в выбранном устройстве подачи, но в другой ориентации |
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Установите все оригиналы обратно и нажмите клавишу [Старт]. |
Возникает при печати двусторонних документов в режиме ручной двусторонней печати |
Извлеките оригиналы из автоподатчика оригиналов, расположите их в первоначальном порядке и положите обратно. Нажмите клавишу [OK], чтобы возобновить печать. Для отмены задания нажмите [Стоп] |
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Установлен неизвестный тонер. ПК |
Региональная спецификация контейнера с тонером не соответствует спецификации аппарата |
Установите оригинальный контейнер с тонером Замените контейнер с тонером TK-4105 |
Оборудование оснащено функцией самодиагностики. При обнаружении проблемы, аппарат блокируется, на дисплее отображается код вида С#### с указанием характера проблемы. Также появляется сообщение необходимости обслуживания. После устранения проблемы, ошибку можно сбросить тумблером питания, выключив и включив аппарат.
При обнаружении неисправности дополнительного устройства (ошибки C8170, C8180, C8190, C8210)* производится частичная блокировка функциональности аппарата. После устранения неисправности ошибку можно сбросить в сервисном режиме U906.
Ошибки узла закрепления изображения (печные ошибки) C6###, после устранения неисправности и в целях безопасности, сбрасываются только в сервисном режиме U163.
Таблица кодов ошибок:
| Код |
Значение |
Описание |
Причина |
Решение |
| C0100 |
Backup memory (EEPROM) device problem (main) |
Reading from or writing to EEPROM cannot be performed. | Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. |
| C0110 |
Backup memory data problem (main) |
Data in the specified area of the backup memory does not match the specified values. | Data damage of EEPROM. |
Contact the Service Administrative Division. |
| C0150 |
Backup memory device problem (engine EEPROM) |
Reading from or writing to EEPROM cannot be performed. | Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. |
| Device damage of EEPROM. |
Contact the Service Administrative Division. | |||
| C0160 |
Backup memory data problem (engine EEPROM) |
Reading data from EEPROM is abnormal. | Data damage of EEPROM. |
Contact the Service Administrative Division. |
| C0170 |
Copy counts problem |
When the power is turned on, the total count and the scan count are abnormal both on the main and engine. | Data damage of EEPROM. |
Contact the Service Administrative Division. |
| Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
| C0180 |
Machine number mismatch |
Machine number of main and engine does not match. | Data damage of EEPROM. |
Contact the Service Administrative Division. |
| C0210 |
Communication problem between the main and engine |
When the power is turned on, the machine does not detect the low level of SBSY and the high level of SDIR for 10 s. | Poor contact in the connector terminals. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
| Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
| C0240 |
Printer PWB communication problem |
The printer PWB does not respond 120 s after the power is turned on. | Poor contact in the connector terminals. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
| Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
| A0410 |
Document processor communication problem |
Communication fails five times successively. | Document processor installed incorrectly. |
Check the installation state of the document processor and adjust it if it is not properly installed. |
| Defective PWB. |
Replace the main/engine PWB or DP driver PWB and check for correct operation. | |||
| A0420 |
First paper feeder communication problem |
Communication fails five times successively. | First paper feeder installed incorrectly. |
Check the installation state of the first paper feeder and adjust it if it is not properly installed. |
| Defective PWB. |
Replace the main/engine PWB or cassette main PWB and check for correct operation. | |||
| C0440* |
Built-in finisher communication problem |
Communication fails five times successively. | Poor contact in the connector terminals. |
Check the connection of connector YC4 on the engine PWB and the connector of the built-in finisher, and the continuity across the connector terminals. Repair or replace if necessary. |
| Defective PWB. |
Replace the engine PWB or finisher main PWB and check for correct operation. | |||
| A0500 |
Second paper feeder communication problem |
Communication fails five times successively. | Second paper feeder installed incorrectly. |
Check the installation state of the second paper feeder and adjust it if it is not properly installed. |
| Defective PWB. |
Replace the main/engine PWB or cassette main PWB and check for correct operation. | |||
| A0510 |
Third paper feeder communication problem |
Communication fails five times successively. | Third paper feeder installed incorrectly. |
Check the installation state of the third paper feeder and adjust it if it is not properly installed. |
| Defective PWB. |
Replace the main/engine PWB or cassette main PWB and check for correct operation. | |||
| C0610 |
Bitmap (DIMM) problem |
There is a problem with the data or address bus of the bitmap DRAM. | Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. |
| DIMM installed incorrectly. |
Check if the DIMM is inserted into the socket on the main/engine PWB correctly. | |||
| Defective DIMM. |
Replace the DIMM and check for correct operation. | |||
| C0620 |
Memory input interface problem |
Reading-in of an image does not complete within 10 s of the start of image transmission. | Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. |
| C0630 |
DMA problem |
DMA transmission of compressed, decompressed, rotated, relocated or blanked-out image data does not complete within the specified period of time. | Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. |
| C0800 |
Image processing problem |
JAM05 is detected twice. | Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. |
| C2000 |
Drive motor problem |
A stable state does not continue for 1 s from 1 s after the drive motor is activated. | Poor contact in the connector terminals. |
Check the connection of connector YC6 on the main/engine PWB and the connector on the drive motor, and the continuity across the connector terminals. Repair or replace if necessary. |
| Defective drive transmission system. |
Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any. | |||
| Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
| Defective drive motor. |
Replace the drive motor. | |||
| C2200 |
Drum motor problem |
A stable state does not continue for 1 s from 1 s after the drum motor is activated. | Poor contact in the connector terminals. |
Check the connection of connector YC6 on the main/engine PWB and the connector on the drum motor, and the continuity across the connector terminals. Repair or replace if necessary. |
| Defective drive transmission system. |
Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any. | |||
| Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
| Defective drum motor. |
Replace the drum motor. | |||
| C3100 |
Scanner carriage problem |
The home position is not correct when the power is turned on or at the start of copying using the table. | Poor contact in the connector terminals. |
Check the connection of connector YC5 on the main/engine PWB and the connector on the home position switch, and the continuity across the connector terminals. Repair or replace if necessary. |
| Defective home position switch. |
Replace the home position switch. | |||
| Defective scanner motor. |
Replace the scanner motor. | |||
| The mirror frame, exposure lamp, or scanner wire is defective. |
Check if the mirror flames and exposure lamp are on the rail. And check the scanner wire winds correctly. | |||
| Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
| C3200 |
Exposure lamp problem |
Non-lighting of the exposure lamp is detected at the beginning of copying. | Poor contact in the connector terminals. |
Check the connection of connector YC16 on the main/engine PWB and the connector on the inverter PWB, and the continuity across the connector terminals. Repair or replace if necessary. |
| Defective exposure lamp. |
Replace the exposure lamp. | |||
| Incorrect shading position. |
Adjust the position of the contact glass (shading plate). If the problem still occurs, replace the home position switch. | |||
| Defective PWB. |
Replace the main/engine PWB or inverter PWB and check for correct operation. | |||
| C3300 |
AGC problem |
After AGC, correct input is not obtained at CCD. | Poor contact in the connector terminals. |
Check the connection of connector YC27 on the main/engine PWB and the connector on the CCD PWB, and the continuity across the connector terminals. Repair or replace if necessary. |
| Defective exposure lamp. |
Replace the exposure lamp. | |||
| Defective PWB. |
Replace the main/engine PWB or CCD PWB and check for correct operation. | |||
| C4000 |
Polygon motor synchronization problem |
The polygon motor does not reach the stable speed within 20 s of the START signal turning on. | Poor contact in the connector terminals. |
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary. |
| Defective polygon motor. |
Replace the laser scanner unit. | |||
| Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
| C4010 |
Polygon motor steady-state problem |
Stable OFF is detected for 5 s continuously after polygon motor stability. | Poor contact in the connector terminals. |
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary. |
| Defective polygon motor. |
Replace the laser scanner unit. | |||
| Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
| C4200 |
BD steady-state problem |
ASIC detects a BD error for 600 ms after the polygon motor rotation has been stabilized. | Poor contact in the connector terminals. |
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary. |
| Defective laser scanner unit. |
Replace the laser scanner unit. | |||
| Defective main/engine PWB. |
Replace the main/engine PWB and check for correct operation. | |||
| C6000 |
Fuser heater break |
The temperature does not reach 70 °C/ 158°F in 15 s before secondary stabilization. Temperature rise of 1°C/1.8°F does not occur in 5 s before secondary stabilization (except during printing). | Poor contact in the fuser thermistor connector terminals. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
| Fuser thermistor installed incorrectly. |
Check and reinstall if necessary. | |||
| Fuser thermostat triggered. |
Check for continuity. If none, replace the fuser thermostat. | |||
| Fuser heater installed incorrectly. |
Check and reinstall if necessary. | |||
| Broken fuser heater wire. |
Check for continuity. If none, replace the fuser heater. | |||
| C6020 |
Abnormally high fuser thermistor temperature |
Fuser thermistor is detected 230°C/ 446°F or more for 40 ms. | Shorted thermistor. |
Measure the resistance. If it is 0 Ω, replace the thermistor. |
| Broken heater control circuit on the power source PWB. |
Replace the power source PWB and check for correct operation. | |||
| C6050 |
Abnormally low fuser thermistor temperature |
Fuser thermistor remains below 90°C/ 194°F for 1 s. | Poor contact in the fuser thermistor connector terminals. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
| Broken fuser thermistor wire. |
Measure the resistance. If it is ∞ Ω, replace the fixing thermistor. | |||
| Fuser thermistor installed incorrectly. |
Check and reinstall if necessary. | |||
| Fuser thermostat triggered. |
Check for continuity. If none, replace the fuser thermostat. | |||
| Fuser heater installed incorrectly. |
Check and reinstall if necessary. | |||
| Broken fuser heater wire. |
Check for continuity. If none, replace the fuser heater. | |||
| C6400 |
Zero-cross signal error |
Interrupt of the zero-cross signal does not occur more than 1 s. | Poor contact in the connector terminals. |
Reinsert the connector. Also check for conti- nuity within the connector cable. If none, remedy or replace the cable. |
| Defective power source PWB. |
Check if the zero-crossing signal is output from YC2-2 on the power source PWB. If not, replace the power source PWB. | |||
| Defective main/engine PWB. |
Replace the main/engine PWB if C6400 is detected while YC2-2 on the power source PWB outputs the zero-crossing signal. | |||
| C7800 |
Broken external thermistor wire |
The thermistor output value is 0.5 V or less. | Poor contact in the connector terminals. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
| Defective humidity sensor. |
Replace the cassette PWB and check for correct operation. | |||
| C7810 |
Short-circuited external thermistor wire |
The thermistor output value is 4.5 V or more. | Poor contact in the connector terminals. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
| Defective humidity sensor. |
Replace the cassette PWB and check for correct operation. | |||
| C8170* |
Built-in finisher front side registration motor problem |
When the front-side registration home- position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the front-side registration home- position sensor is turned off during initialization, the sensor did not turn on in 3 s. | The front side registration motor connector makes poor contact. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
| Defective front side registration motor. |
Replace front side registration motor. | |||
| The front side registration home position sensor connector makes poor contact. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. | |||
| Defective front side registration home position sensor. |
Replace the front side registration home position sensor. | |||
| Defective finisher control PWB. |
Replace the finisher control PWB and check for correct operation. | |||
| C8180* |
Built-in finisher rear side registration motor problem |
When the rear-side registration home- position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the rear-side registration home- position sensor is turned off during initialization, the sensor did not turn on in 3 s. | The rear side registration motor connector makes poor contact. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
| Defective rear side registration motor. |
Replace rear side registration motor. | |||
| The rear side registration home position sensor connector makes poor contact. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. | |||
| Defective rear side registration home position sensor. |
Replace the rear side registration home position sensor. | |||
| Defective finisher control PWB. |
Replace the finisher control PWB and check for correct operation. | |||
| C8190* |
Built-in finisher trailing edge registration motor problem |
When the trailing edge registration home-position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the trailing edge registration home-position sensor is turned off during initialization, the sensor did not turn on in 3 s. | The trailing edge registration motor connector makes poor contact. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
| Defective trailing edge registration motor. |
Replace trailing edge registration motor. | |||
| The trailing edge registration home position sensor connector makes poor contact. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. | |||
| Defective trailing edge registration home position sensor. |
Replace the trailing edge registration home position sensor. | |||
| Defective finisher control PWB. |
Replace the finisher control PWB and check for correct operation. | |||
| C8210* |
Built-in finisher stapler problem |
The stapler home position sensor does not change state from nondetection to detection within 200 ms of the start of stapler motor counterclockwise (forward) rotation. During initialization, the stapler home position sensor does not change state from non-detection to detection within 600 ms of the start of stapler motor clockwise (reverse) rotation. | The stapler connector makes poor contact. |
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. |
| The stapler is blocked with a staple. |
Remove the stapler cartridge, and check the cartridge and the stapling section of the stapler. | |||
| The stapler is broken. |
Replace the front stapler and check for correct operation. | |||
| Defective finisher control PWB. |
Replace the finisher control PWB and check for correct operation. |
*) Kyocera TASKalfa 181/221

Аналогичные аппараты: Kyocera TASKalfa 180 / TASKalfa 220
Коды ошибок:
C0100 — Backup memory (EEPROM) device problem (main) (не может быть выполнено чтение или запись в EEPROM)
C0110 — Backup memory data problem (main) (проблема резервного копирования данных в память)
C0150 — Backup memory device problem (engine EEPROM) (проблема в двигателе EEPROM)
C0160 — Backup memory data problem (engine EEPROM) (проблема в двигателе EEPROM)
C0170 — Copy counts problem (проблема счетчика копий
C0180 — Machine number mismatch (не совпадает номер аппарата и главного двигателя)
C0210 — Communication problem between the main and engine (проблема связи между платой и двигателем)
C0240 — Printer PWB communication problem (проблема с питанием)
A0410 — Document processor communication problem (сбой связи процессора)
A0420 — First paper feeder communication problem (проблема с первым податчиком бумаги)
A0500 — Second paper feeder communication problem (проблема со вторым податчиком бумаги)
A0510 — Third paper feeder communication problem (проблема с третьем податчиком бумаги)
C0610 — Bitmap (DIMM) problem (проблемы с данными или адресной шиной растрового изображения DRAM)
C0620 — Memory input interface problem (проблема памяти интерфейса ввода)
C0630 — DMA problem (проблема DMA)
C0800 — Image processing problem (проблема обработки изображения)
C2000 — Drive motor problem (проблема двигателя привода)
C2200 — Drum motor problem (проблема двигателя драма)
C3100 — Scanner carriage problem (проблема каретки сканера)
C3200 — Exposure lamp problem (проблема лампы экспонирования)
C3300 — AGC problem (проблема AGC)
C4000 — Polygon motor synchronization problem (проблема синхронизации двигателя полигона)
C4010 — Polygon motor steady-state problem (проблема двигателя полигона)
C4200 — BD steady-state problem (проблема BD)
C6000 — Fuser heater break (неисправность нагревателя печки)
C6020 — Abnormally high fuser thermistor temperature (аномально высокая температура термистора в печке)
C6050 — Abnormally low fuser thermistor temperature (аномально низкая температура термистора в печке)
C6400 — Zero-cross signal error (ошибка нулевого сигнала)
C7800 — Broken external thermistor wire (поломка внешних проводов термистора)
C7810 — Short-circuited external thermistor wire (короткое замыкание термистора)
Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.
В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.
Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.
| Код ошибки | Описание ошибки | Причина ошибки |
|---|---|---|
| 0100 | Backup memory device error | Defective flash memory. Defective control PWB. Defective flash memory. Defective control PWB. |
| 0120 | MAC address data error | Defective flash memory. |
| 0130 | Backup memory read/write error | Defective flash memory. Defective control PWB |
| 0140 | Backup memory data error | Defective flash memory. Defective control PWB. |
| 0150 | Control PWB EEPROM error Detecting control PWB EEPROM (U17) communication error. |
Improper installation control PWB EEPROM (U17). Defective control PWB. |
| 0160 | Backup memory data error (engine PWB) | Defective EEPROM.PWB. Defective engine PWB. |
| 0170 | Billing counting error A checksum error is detected in the main and engine backup memories for the billing counters. |
Data damage of EEPROM. Defective PWB. EEPROM. |
| 0190 | Backup memory device error (engine PWB) | Defective engine PWB. |
| 0800 | Image processing error JAM010x is detected twice. |
Defective main PWB.B. |
| 0840 | Faults of RTC The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. |
The battery is disconnected from the main PWB. Defective main PWB. |
| 1010 | Lift motor error (60/50/45 ppm model only) After cassette 1 is inserted, lift sensor does not turn on within 10 s. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the lift motor. Defective lift motor. Defective engine PWB. |
| 1020 | PF lift motor 1 error (paper feeder) After cassette 2 is inserted, PF lift sensor 1 does not turn on. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
| 1030 | PF lift motor 2 error (paper feeder) After cassette 3 is inserted, PF lift sensor 2 does not turn on. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
| 1040 | PF lift motor 3 error (paper feeder) After cassette 4 is inserted, PF lift sensor 3 does not turn on. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
| 1050 | PF lift motor 4 error (paper feeder) After cassette 5 is inserted, PF lift sensor 4 does not turn on. This error is detected four times successively |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
| 1140 | BPF lift motor upward error (Bulk paper feeder) BPF lift maximum sensor does not turn on. The lock signal of the motor is detected continuously three times. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the motor. Defective BPF lift motor. Defective BPF main PWB. |
| 1150 | BPF lift motor downward error (Bulk paper feeder) BPF lift minimum sensor does not turn on. The lock signal of the motor is detected continuously three times. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the motor. Defective BPF lift motor. Defective BPF main PWB. |
| 1800 | Paper feeder 1 communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective PF main PWB. |
| 1810 | Paper feeder 2 communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB. |
| 1820 | Paper feeder 3 communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB. |
| 1830 | Paper feeder 4 communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB. |
| 1900 | Paper feeder 1/BPF paper feeder EEPROM error When writing the data, the write data and the read data is not in agreement. |
Defective PF main PWB. Device damage of EEPROM. |
| 1910 | Paper feeder 2 EEPROM error When writing the data, the write data and the read data is not in agreement. |
Defective PF main PWB. Device damage of EEPROM. |
| 1920 | Paper feeder 3 EEPROM error When writing the data, the write data and the read data is not in agreement. |
Defective PF main PWB. Device damage of EEPROM. |
| 1930 | Paper feeder 4 EEPROM error When writing the data, the write data and the read data is not in agreement. |
Defective PF main PWB. Device damage of EEPROM. |
| 2000 | Main motor drive error The main motor is not stabilized within 2 s after driving starts. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the main motor. Defective main motor. Defective engine PWB. |
| 2010 | Main motor steady-state error Stable OFF is detected for 2 s continuously after main motor stabilized. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the main motor. Defective main motor. Defective engine PWB. |
| 2200 | Drum motor drive error (60/50/45 ppm model only) The drum motor is not stabilized within 2 s after driving starts. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the main motor. Defective main motor. Defective engine PWB. |
| 2210 | Drum motor steady-state error (60/50/45 ppm model only) Stable OFF is detected for 2 s continuously after drum motor stabilized. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the main motor. Defective main motor. Defective engine PWB. |
| 2330 | Fuser pressure release motor error (Over-current) (60/50/45 ppm model only) The over-current detection signal of the motor is detected continuously twenty times. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective PWB. |
| 2340 | Fuser pressure release motor error (Timeout) (60/50/45 ppm model only) The position detection sensor is not detected continuously for 30 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective PWB. |
| 2600 | PF drive motor 1 error (paper feeder 1) When the PF drive motor is driven, error signal is detected continuously for 2 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB. |
| 2610 | PF drive motor 2 error (paper feeder 2) When the PF drive motor is driven, error signal is detected continuously for 2 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB. |
| 2620 | PF drive motor 3 error (paper feeder 3) When the PF drive motor is driven, error signal is detected continuously for 2 s. |
Defective harness between PF paper feed motor and PF main PWB (YC4), or improper connector insertion. Defective PF paper feed motor drive transmission system. Defective PF main motor. Defective control PWB. |
| 2630 | PF drive motor 4 error (paper feeder 4) When the PF drive motor is driven, error signal is detected continuously for 2 s. |
Defective harness between PF paper feed motor and PF main PWB (YC4), or improper connector insertion. Defective PF paper feed motor drive transmission system. Defective PF main motor. Defective control PWB. |
| 4000 | Polygon motor (laser scanner unit) error The polygon motor ready input is not given for 6 s during the polygon motor is ON. |
Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Defective laser scanner unit. Defective control PWB. |
| 4200 | BD steady-state error When the value of Register BDSET is 1 after setting Register BDSET as one and passing by BD1 cycle. |
Defective connector cable or poor contact in the connector. Defective PD PWB. Defective engine PWB. |
| 5100 | Chager current error When the current value measured at the time of potential adjustment is less than 20 iA. When the current values in the chager voltage 500V constitute not less than 85% of target current values. |
Defective connector cable or poor contact in the connector. Defective high voltage PWB. Defective engine PWB. |
| 6000 | Broken fuser heater wire (60/50/45 ppm model) The detection temperature of fuser thermistor 2 is 100 °C/ 212°F or less after the fuser heater lamp has been turned on continuously for 30 s. (40 ppm model) The detection temperature of fuser thermistor 1 is 100 °C/ 212°F or less after the fuser heater lamp has been turned on continuously for 30 s. |
Defective connector cable or poor contact in the connector. Deformed connector pin. Defective triac. Fuser thermostat triggered. Broken fuser heater wire. Defective engine PWB. |
| 6020 | Abnormally high fuser thermistor 2 temperature (60/50/45 ppm model only) The detection temperature of fuser thermistor 2 is higher than 235°C/455°F. In a heater-off state, the detection temperature of fuser thermistor 2 is higher than 195°C/383°F after the detection temperature of fuser thermistor 2 was 155°C/311°F or less. |
Deformed connector pin. Defective triac. Shorted fuser thermistor. Defective engine PWB. |
| 6030 | Broken fuser thermistor 2 wire (60/50/45 ppm model only) A/D value of the fuser thermistor 2 exceeds 1019 bit continuously for 4 s during warming up. |
Defective connector cable or poor contact in the connector. Deformed connector pin. Defective triac. Defective fuser thermistor. Defective engine PWB. |
| 6120 | Abnormally high fuser thermistor 1 temperature (60/50/45 ppm model) The detection temperature of fuser thermistor 1 is higher than 245°C/473°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 195°C/383°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less. (40 ppm model) |
Deformed connector pin. Defective triac. Shorted fuser thermistor. Defective engine PWB. |
| 6130 | Broken fuser thermistor 1 wire A/D value of the fuser thermistor 1 exceeds 1019 bit continuously for 4 s during warming up. |
Defective connector cable or poor contact in the connector. Deformed connector pin. Defective triac.or pin. Defective fuser thermistor. Defective engine PWB. |
| 6400 | Zero-cross signal error While fuser heater control is performed, the zero-cross signal is not input within 2 s. |
Defective connector cable or poor contact in the connector. Defective power source PWB or engine PWB. |
| 7000 | Toner motor error During driving the toner motor, an over-current detection signal is detected at intervals of 10 ms as for 300 accumulation. |
Defective connector cable or poor contact in the connector. Defective toner motor. Defective engine PWB. |
| 7100 | Toner sensor error Sensor output value of 930 or more continuously for 5 s. |
Defective connector cable or poor contact in the connector. Defective toner sensor. Defective engine PWB. |
| 7400 | Developer unit non-installing error Sensor output value of 31 or less continuously for 5 s.r. |
Defective connector cable or poor contact in the connector. Defective toner sensor. Defective engine PWB. |
| 7410 | Drum unit type mismatch error The drum PWB EEPROM does not communicate normally. Absence of the drum unit is detected. |
Defective connector cable or poor contact in the connector. Defective toner sensor. Defective engine PWB. |
| 7800 | Broken external thermistor wire The average of thermistor output value of 1016 or more continuously for 160 ms. The average of thermistor output value of 930 or more continuously for 5 s.? |
Defective connector cable or poor contact in the connector. Defective temperature sensor. |
| 7810 | Short-circuited external thermistor wire The average of thermistor output value of 31 or less continuously for 5 s. |
Defective connector cable or poor contact in the connector. Defective temperature sensor. |
| 7900 | Drum unit EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. |
Defective connector cable or poor contact in the connector. Defective drum unit. |
| F000 | Main PWB — operation PWB communication error | Defective connector cable or poor contact in the connector. Defective main PWB. Defective operation PWB |
| F010 | Main PWB checksum error | Defective main PWB. |
| F020 | Main PWB RAM checksum error | Defective main memory (RAM) in main PWB Defective expended memory (DIMM) |
| F040 | Main PWB — print engine communication error | Defective main PWB. Defective engine PWB. |
| F050 | Print engine ROM checksum error | Defective engine PWB |