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Дополнительные сведения значение ошибки 2147943568

My front-end service not stating, Im geting this error message;

The Office Communications Server Front-End service terminated with service-specific error 2147943568 (0x80070490).

In event log I got;

Log Name:      Office Communications Server
Source:        OCS WMI Consumer
Date:          11/21/2010 10:43:37 PM
Event ID:      20482
Task Category: (1002)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      srv-ocs01.domain.com
Description:
Server could not retrieve its initial configuration for a class from the WMI Provider.

Class: MSFT_SIPTrustedServiceSetting
Cause: This can occur if the connection to Active Directory or SQL back-end database is down or if permissions to the service account are altered. Retrieval can also fail if an invalid entry is entered in the class using the UI or WMI or if corruption occurs
in local WMI repository.
Resolution:
Make sure the account the service is running under has proper privileges and that connection to Active Directory or SQL back-end database is functional. Verify an identical entry does not exist as a direct federation partner or an IM service provider.
Event Xml:
<Event xmlns=»http://schemas.microsoft.com/win/2004/08/events/event»>
  <System>
    <Provider Name=»OCS WMI Consumer» />
    <EventID Qualifiers=»50154″>20482</EventID>
    <Level>2</Level>
    <Task>1002</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime=»2010-11-21T18:43:37.000Z» />
    <EventRecordID>138458</EventRecordID>
    <Channel>Office Communications Server</Channel>
    <Computer>srv-ocs01.domain.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>MSFT_SIPTrustedServiceSetting</Data>
  </EventData>
</Event>

——————————————————————-

Second one

Log Name:      Office Communications Server
Source:        OCS Server
Date:          11/21/2010 10:43:38 PM
Event ID:      12323
Task Category: (1000)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      srv-ocs01.domain.com
Description:
Unable to initialize the protocol stack. The service has to stop.

Error code: 80070490 (Element not found.
).
Event Xml:
<Event xmlns=»http://schemas.microsoft.com/win/2004/08/events/event»>
  <System>
    <Provider Name=»OCS Server» />
    <EventID Qualifiers=»50152″>12323</EventID>
    <Level>2</Level>
    <Task>1000</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime=»2010-11-21T18:43:38.000Z» />
    <EventRecordID>138459</EventRecordID>
    <Channel>Office Communications Server</Channel>
    <Computer>srv-ocs01.domain.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>80070490</Data>
    <Data>Element not found.
</Data>
  </EventData>
</Event>

———————————

third one

Log Name:      Office Communications Server
Source:        OCS Server
Date:          11/21/2010 10:43:38 PM
Event ID:      12326
Task Category: (1000)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      srv-ocs01.domain.com
Description:
Failed starting the protocol stack. The service has to stop

Error code is:0x80070490 (Element not found.
).
Cause: Check the previous entries in the event log for the failure reason.
Resolution:
Try restarting the server after resolving the failures listed in the previous event log entries.
Event Xml:
<Event xmlns=»http://schemas.microsoft.com/win/2004/08/events/event»>
  <System>
    <Provider Name=»OCS Server» />
    <EventID Qualifiers=»50152″>12326</EventID>
    <Level>2</Level>
    <Task>1000</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime=»2010-11-21T18:43:38.000Z» />
    <EventRecordID>138460</EventRecordID>
    <Channel>Office Communications Server</Channel>
    <Computer>srv-ocs01.domain.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>80070490</Data>
    <Data>Element not found.
</Data>
  </EventData>
</Event>

—————————————

and last one

Log Name:      Office Communications Server
Source:        OCS Server
Date:          11/21/2010 10:43:38 PM
Event ID:      12289
Task Category: (1000)
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      srv-ocs01.domain.com
Description:
The service was stopped.

Event Xml:
<Event xmlns=»http://schemas.microsoft.com/win/2004/08/events/event»>
  <System>
    <Provider Name=»OCS Server» />
    <EventID Qualifiers=»17384″>12289</EventID>
    <Level>4</Level>
    <Task>1000</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime=»2010-11-21T18:43:38.000Z» />
    <EventRecordID>138461</EventRecordID>
    <Channel>Office Communications Server</Channel>
    <Computer>srv-ocs01.domain.com</Computer>
    <Security />
  </System>
  <EventData>
  </EventData>
</Event>

—————————

Server is running on Windows Server 2008 (6.0.6002) x64 and OCS 2007R2 Standard + Hotfix KB 968802, SQL database is located on the same server (version 9.0.4053)

Any ideas why RtcSrv services stops with described error messages?


Arman Obosyan
http://postmaster.ge/blog

My front-end service not stating, Im geting this error message;

The Office Communications Server Front-End service terminated with service-specific error 2147943568 (0x80070490).

In event log I got;

Log Name:      Office Communications Server
Source:        OCS WMI Consumer
Date:          11/21/2010 10:43:37 PM
Event ID:      20482
Task Category: (1002)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      srv-ocs01.domain.com
Description:
Server could not retrieve its initial configuration for a class from the WMI Provider.

Class: MSFT_SIPTrustedServiceSetting
Cause: This can occur if the connection to Active Directory or SQL back-end database is down or if permissions to the service account are altered. Retrieval can also fail if an invalid entry is entered in the class using the UI or WMI or if corruption occurs
in local WMI repository.
Resolution:
Make sure the account the service is running under has proper privileges and that connection to Active Directory or SQL back-end database is functional. Verify an identical entry does not exist as a direct federation partner or an IM service provider.
Event Xml:
<Event xmlns=»http://schemas.microsoft.com/win/2004/08/events/event»>
  <System>
    <Provider Name=»OCS WMI Consumer» />
    <EventID Qualifiers=»50154″>20482</EventID>
    <Level>2</Level>
    <Task>1002</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime=»2010-11-21T18:43:37.000Z» />
    <EventRecordID>138458</EventRecordID>
    <Channel>Office Communications Server</Channel>
    <Computer>srv-ocs01.domain.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>MSFT_SIPTrustedServiceSetting</Data>
  </EventData>
</Event>

——————————————————————-

Second one

Log Name:      Office Communications Server
Source:        OCS Server
Date:          11/21/2010 10:43:38 PM
Event ID:      12323
Task Category: (1000)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      srv-ocs01.domain.com
Description:
Unable to initialize the protocol stack. The service has to stop.

Error code: 80070490 (Element not found.
).
Event Xml:
<Event xmlns=»http://schemas.microsoft.com/win/2004/08/events/event»>
  <System>
    <Provider Name=»OCS Server» />
    <EventID Qualifiers=»50152″>12323</EventID>
    <Level>2</Level>
    <Task>1000</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime=»2010-11-21T18:43:38.000Z» />
    <EventRecordID>138459</EventRecordID>
    <Channel>Office Communications Server</Channel>
    <Computer>srv-ocs01.domain.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>80070490</Data>
    <Data>Element not found.
</Data>
  </EventData>
</Event>

———————————

third one

Log Name:      Office Communications Server
Source:        OCS Server
Date:          11/21/2010 10:43:38 PM
Event ID:      12326
Task Category: (1000)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      srv-ocs01.domain.com
Description:
Failed starting the protocol stack. The service has to stop

Error code is:0x80070490 (Element not found.
).
Cause: Check the previous entries in the event log for the failure reason.
Resolution:
Try restarting the server after resolving the failures listed in the previous event log entries.
Event Xml:
<Event xmlns=»http://schemas.microsoft.com/win/2004/08/events/event»>
  <System>
    <Provider Name=»OCS Server» />
    <EventID Qualifiers=»50152″>12326</EventID>
    <Level>2</Level>
    <Task>1000</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime=»2010-11-21T18:43:38.000Z» />
    <EventRecordID>138460</EventRecordID>
    <Channel>Office Communications Server</Channel>
    <Computer>srv-ocs01.domain.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>80070490</Data>
    <Data>Element not found.
</Data>
  </EventData>
</Event>

—————————————

and last one

Log Name:      Office Communications Server
Source:        OCS Server
Date:          11/21/2010 10:43:38 PM
Event ID:      12289
Task Category: (1000)
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      srv-ocs01.domain.com
Description:
The service was stopped.

Event Xml:
<Event xmlns=»http://schemas.microsoft.com/win/2004/08/events/event»>
  <System>
    <Provider Name=»OCS Server» />
    <EventID Qualifiers=»17384″>12289</EventID>
    <Level>4</Level>
    <Task>1000</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime=»2010-11-21T18:43:38.000Z» />
    <EventRecordID>138461</EventRecordID>
    <Channel>Office Communications Server</Channel>
    <Computer>srv-ocs01.domain.com</Computer>
    <Security />
  </System>
  <EventData>
  </EventData>
</Event>

—————————

Server is running on Windows Server 2008 (6.0.6002) x64 and OCS 2007R2 Standard + Hotfix KB 968802, SQL database is located on the same server (version 9.0.4053)

Any ideas why RtcSrv services stops with described error messages?


Arman Obosyan
http://postmaster.ge/blog

  • Remove From My Forums
  • Question

  • I’ve reinstalled SCE 2007 SP1 from scratch.  I’ve re-imported the WSUSCodeSigningCert.cer into all three locations plus WSUS.  Still, whenever I try to deploy a software package, I get a failure to sign error (2147943568).

    What else can I try?

Answers

  • Hi,

    You can run repair from amdinistrator page. ALso, you can try to uninstall agent from administrator page and re-push it to replace new certificate.

    HTH.


    Jie-Feng Ren — MSFT

    • Marked as answer by

      Friday, May 22, 2009 9:57 AM

Hello

I Have a PC with Windows8.1 Pro x64
 (Persian Language), and it has almost the latest updates available.

My problem is this: In
Action Center —>
Maintenance, when I click on Start Maintenance nothing happens. I have this problem for months. What should I do to fix this?

I tried some solutions:

At time when I had started to fix it, when I had clicked on it, it had gave me an error (in messagebox):

“Windows is unable to run automatic maintenance. The maintenance scheduler is unavailable.”

Then I went to:
Control Panel—>Administrator Tools—>
Task Scheduler

I saw a lot of different tasks (in addition to Maintenance related ones) that had errors. for the purpose of 
Maintenance  , I checked Idle Maintenance 
, Manual Maintenance , Regular Maintenance tasks on MicrosoftWindowsTaskScheduler path to realize which one has error.

I saw many of below error in the
History of Manual Maintenance:

Task Scheduler failed to start «MicrosoftWindowsTaskSchedulerManual Maintenance» task
for user «(default user)». Additional Data: Error Value: 2147943568.

I understood that the problem must be related to Task Scheduler, so I searched in the internet to solve their errors. I found this solution from a website:

 Right click on a task—>Properties, and then change the setting for
If the task is already running, then the following rule applies: to
Stop the existing instance

When I did the above solution for many of tasks including that 3 Maintenance tasks which I named above,but they didn`t fixed,while
Manual Maintenance run error has changed to:

Task Scheduler failed to complete task «MicrosoftWindowsTaskSchedulerManual Maintenance»
, instance «{f51c36fc-1c16-42c3-946e-705a7fe1ba4c}» , action «Maintenance Launcher Handler» . Additional Data: Error Value: 2147942402.

With doing this work, the error message of clicking
Start Maintenance in Action Center
will also be gone but I ended up with: click will do nothing visually (sometimes for less that a second, the tray Icon of Action Center shows the flag icon but
finally there is a new error in task`s History).

Also there is another task on MicrosoftWindowsTaskScheduler path named
Maintenance Configurator with a lot of errors
in it`s History (similar to above ones), and I even can`t change it`s
Properties. When I change and want to click OK, the following error rises (in messagebox):

“Task Scheduler service is not available. Task Scheduler attempt to reconnect to it.”

I also ran
DISM /Online /Cleanup-Image /RestoreHealth
and SFC /Scannow,
with no luck.

Thanks

  • Edited by

    Thursday, October 30, 2014 12:07 PM

Hello

I Have a PC with Windows8.1 Pro x64
 (Persian Language), and it has almost the latest updates available.

My problem is this: In
Action Center —>
Maintenance, when I click on Start Maintenance nothing happens. I have this problem for months. What should I do to fix this?

I tried some solutions:

At time when I had started to fix it, when I had clicked on it, it had gave me an error (in messagebox):

“Windows is unable to run automatic maintenance. The maintenance scheduler is unavailable.”

Then I went to:
Control Panel—>Administrator Tools—>
Task Scheduler

I saw a lot of different tasks (in addition to Maintenance related ones) that had errors. for the purpose of 
Maintenance  , I checked Idle Maintenance 
, Manual Maintenance , Regular Maintenance tasks on MicrosoftWindowsTaskScheduler path to realize which one has error.

I saw many of below error in the
History of Manual Maintenance:

Task Scheduler failed to start «MicrosoftWindowsTaskSchedulerManual Maintenance» task
for user «(default user)». Additional Data: Error Value: 2147943568.

I understood that the problem must be related to Task Scheduler, so I searched in the internet to solve their errors. I found this solution from a website:

 Right click on a task—>Properties, and then change the setting for
If the task is already running, then the following rule applies: to
Stop the existing instance

When I did the above solution for many of tasks including that 3 Maintenance tasks which I named above,but they didn`t fixed,while
Manual Maintenance run error has changed to:

Task Scheduler failed to complete task «MicrosoftWindowsTaskSchedulerManual Maintenance»
, instance «{f51c36fc-1c16-42c3-946e-705a7fe1ba4c}» , action «Maintenance Launcher Handler» . Additional Data: Error Value: 2147942402.

With doing this work, the error message of clicking
Start Maintenance in Action Center
will also be gone but I ended up with: click will do nothing visually (sometimes for less that a second, the tray Icon of Action Center shows the flag icon but
finally there is a new error in task`s History).

Also there is another task on MicrosoftWindowsTaskScheduler path named
Maintenance Configurator with a lot of errors
in it`s History (similar to above ones), and I even can`t change it`s
Properties. When I change and want to click OK, the following error rises (in messagebox):

“Task Scheduler service is not available. Task Scheduler attempt to reconnect to it.”

I also ran
DISM /Online /Cleanup-Image /RestoreHealth
and SFC /Scannow,
with no luck.

Thanks

  • Edited by

    Thursday, October 30, 2014 12:07 PM

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