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Вопрос
-
Hi,
I’m seeing «Error found: Code 0x80244011» when checking for update in the Intune Center. This is happening on four of the five workstations in the trial.
This is across three Surface 3 (not Pro) devices and a Sony Vaio if it helps and all running Windows 10. Logs show:
ClientSvc.log
2015-10-05 11:09:28:324 2864 223c Triggering AU detection through DetectNow API
2015-10-05 11:09:28:324 2864 223c Triggering Online detection (interactive)
2015-10-05 11:09:28:324 2864 1c20 #############
2015-10-05 11:09:28:324 2864 1c20 ## START ## AU: Search for updates [Online (interactive)]
2015-10-05 11:09:28:324 2864 1c20 #########
2015-10-05 11:09:28:325 2864 1c20 <<## SUBMITTED ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
2015-10-05 11:09:32:445 2864 223c >>## RESUMED ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
2015-10-05 11:09:32:445 2864 223c # WARNING: Search callback failed, result = 0x80244011
2015-10-05 11:09:32:445 2864 223c # WARNING: Failed to find updates with error code 80244011
2015-10-05 11:09:32:445 2864 223c #########
2015-10-05 11:09:32:445 2864 223c ## END ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
2015-10-05 11:09:32:445 2864 223c #############
2015-10-05 11:09:32:445 2864 223c AU setting next detection timeout to UTC 2015-10-05 05:09:32
2015-10-05 11:09:32:445 2864 223c Setting AU scheduled install time to UTC 2015-10-05 04:00:00.Updates.log
2015-10-05 11:09:28:325 4784 2550 Agent *************
2015-10-05 11:09:28:325 4784 2550 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2015-10-05 11:09:28:325 4784 2550 Agent *********
2015-10-05 11:09:28:325 4784 2550 Agent * Online = Yes; Ignore download priority = No
2015-10-05 11:09:28:325 4784 2550 Agent * Criteria = «IsHidden=0 and IsInstalled=0 and DeploymentAction=’Installation’ and IsAssigned=1 or IsHidden=0 and IsPresent=1
and DeploymentAction=’Uninstallation’ and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction=’Installation’ and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction=’Uninstallation’ and IsAssigned=1 and RebootRequired=1
or IsHidden=0 and IsInstalled=0 and DeploymentAction=’Detection’ and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction=’Detection’ and IsAssigned=1 and RebootRequired=1»
2015-10-05 11:09:28:325 4784 2550 Agent * ServiceID = Microsoft Intune
2015-10-05 11:09:28:325 4784 2550 Agent * Search Scope = {Machine}
2015-10-05 11:09:28:326 4784 2550 EP Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:28:326 4784 2550 EP Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:28:326 4784 2550 EP SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2015-10-05 11:09:28:326 4784 2550 EP SLS: Reading from cache
2015-10-05 11:09:28:327 4784 2550 EP SLS: Successfully read service endpoints from cache.
2015-10-05 11:09:28:329 4784 2550 EP Got service Microsoft Intune plugin Client/Server preferred token types: 0x00000001
2015-10-05 11:09:28:329 4784 2550 EP Got service Microsoft Intune plugin Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth»
2015-10-05 11:09:28:331 4784 2550 EP Got service Microsoft Intune plugin Client/Server auth token of type 0x00000001
2015-10-05 11:09:28:359 4784 2550 PT +++++++++++ PT: Starting category scan +++++++++++
2015-10-05 11:09:28:359 4784 2550 PT + ServiceId = Microsoft Intune, Server URL = https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth
2015-10-05 11:09:29:613 4784 2550 EP Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:29:613 4784 2550 EP Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:29:613 4784 2550 EP SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2015-10-05 11:09:29:613 4784 2550 EP SLS: Reading from cache
2015-10-05 11:09:29:614 4784 2550 EP SLS: Successfully read service endpoints from cache.
2015-10-05 11:09:29:615 4784 2550 EP Got service Microsoft Intune plugin Client/Server preferred token types: 0x00000001
2015-10-05 11:09:29:615 4784 2550 EP Got service Microsoft Intune plugin Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth»
2015-10-05 11:09:29:616 4784 2550 EP Got service Microsoft Intune plugin Client/Server auth token of type 0x00000001
2015-10-05 11:09:29:616 4784 2550 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2015-10-05 11:09:29:616 4784 2550 PT + ServiceId = Microsoft Intune, Server URL = https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth
2015-10-05 11:09:32:427 4784 2550 WuaInt #############
2015-10-05 11:09:32:427 4784 2550 WuaInt ## START ## WuaInt: Searching for updates from WUA [Online: yes]
2015-10-05 11:09:32:427 4784 2550 WuaInt #########
2015-10-05 11:09:32:430 4784 2550 Agent WARNING: Failed create Group policy object 0x80004002.
2015-10-05 11:09:32:430 4784 2550 EP Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:32:430 4784 2550 EP Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:32:430 4784 2550 EP Endpoint type 1 does not require auth
2015-10-05 11:09:32:430 4784 2550 EP Got service Microsoft Intune plugin Unauth Client/Server preferred token types: 0x00000000
2015-10-05 11:09:32:430 4784 2550 EP SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2015-10-05 11:09:32:430 4784 2550 EP SLS: Reading from cache
2015-10-05 11:09:32:431 4784 2550 EP SLS: Successfully read service endpoints from cache.
2015-10-05 11:09:32:431 4784 2550 EP Got service Microsoft Intune plugin Unauth Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx»
2015-10-05 11:09:32:431 4784 2550 WuaInt Using WUServer URL: «https://msuc01.manage.microsoft.com»
2015-10-05 11:09:32:431 4784 2550 WuaInt Using TargetGroup: «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»
2015-10-05 11:09:32:432 4784 2550 WuaInt No policy changes to apply
2015-10-05 11:09:32:432 4784 2550 WuaInt ValidateWuaRequiredVersion checking version of «C:WINDOWSsystem32wuaueng.dll»
2015-10-05 11:09:32:432 4784 2550 WuaInt Beginning search using criteria «IsHidden=1 and Type=’Software’ and DeploymentAction=’Detection’ OR IsHidden=0 and Type=’Software’
and DeploymentAction=’Detection’ OR IsHidden=1 and Type=’Software’ and DeploymentAction=’Installation’ OR IsHidden=0 and Type=’Software’ and DeploymentAction=’Installation’ OR IsHidden=1 and Type=’Software’ and DeploymentAction=’Uninstallation’ OR IsHidden=0
and Type=’Software’ and DeploymentAction=’Uninstallation'»
2015-10-05 11:09:32:441 4784 2550 WuaInt FATAL: Search failed, error = 0x80244011
2015-10-05 11:09:32:443 4784 2550 WuaInt # FATAL: Searching for updates from WUA failed with hr = 0x80244011
2015-10-05 11:09:32:443 4784 2550 WuaInt #########
2015-10-05 11:09:32:443 4784 2550 WuaInt ## END ## WuaInt: Searching for updates from WUA
2015-10-05 11:09:32:443 4784 2550 WuaInt #############
2015-10-05 11:09:32:443 4784 2550 Agent WARNING: Search for Windows Updates failed with 0x80244011
2015-10-05 11:09:32:444 4784 2550 Agent * WARNING: Exit code = 0x80244011
2015-10-05 11:09:32:444 4784 2550 Agent *********
2015-10-05 11:09:32:444 4784 2550 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2015-10-05 11:09:32:444 4784 2550 Agent *************
2015-10-05 11:09:32:444 4784 2550 Agent WARNING: Updates client failed Searching for update with error 0x80244011
2015-10-05 11:09:37:443 4784 2550 Report REPORT EVENT: {4C7F6D11-029B-4180-99D3-81DE57A39046} 2015-10-05 11:09:32:443+1100 1
148 [AGENT_DETECTION_FAILED] 101 {00000000-0000-0000-0000-000000000000} 0 80244011 AutomaticUpdates Failure Software Synchronization
The Client failed to detect with error 0x80244011.Windows Update works across all workstations.
Any help would be appreciated, I’ve not been able to troubleshoot anything with any success.
Regards,
James
Ответы
-
I believe the issue is resolved.
Joyce, to answer your question:
1 — There is no WSUS server
2 — Yes, they can communicate to the URL
3 — Manual update works fineThe issue was Windows 10 Home edition. Each of the PCs were Windows 8.1 Pro and after the Windows 10 update didn’t know Home edition was installed. After reading the Windows 10 forum I’m not alone with this.
Payed the $USD99 for the Pro upgrade as re-installing the workstation is a pain and Intune now updates.
-
Помечено в качестве ответа
7 октября 2015 г. 23:20
-
Помечено в качестве ответа
- Remove From My Forums
-
Question
-
Hi,
I’m seeing «Error found: Code 0x80244011» when checking for update in the Intune Center. This is happening on four of the five workstations in the trial.
This is across three Surface 3 (not Pro) devices and a Sony Vaio if it helps and all running Windows 10. Logs show:
ClientSvc.log
2015-10-05 11:09:28:324 2864 223c Triggering AU detection through DetectNow API
2015-10-05 11:09:28:324 2864 223c Triggering Online detection (interactive)
2015-10-05 11:09:28:324 2864 1c20 #############
2015-10-05 11:09:28:324 2864 1c20 ## START ## AU: Search for updates [Online (interactive)]
2015-10-05 11:09:28:324 2864 1c20 #########
2015-10-05 11:09:28:325 2864 1c20 <<## SUBMITTED ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
2015-10-05 11:09:32:445 2864 223c >>## RESUMED ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
2015-10-05 11:09:32:445 2864 223c # WARNING: Search callback failed, result = 0x80244011
2015-10-05 11:09:32:445 2864 223c # WARNING: Failed to find updates with error code 80244011
2015-10-05 11:09:32:445 2864 223c #########
2015-10-05 11:09:32:445 2864 223c ## END ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
2015-10-05 11:09:32:445 2864 223c #############
2015-10-05 11:09:32:445 2864 223c AU setting next detection timeout to UTC 2015-10-05 05:09:32
2015-10-05 11:09:32:445 2864 223c Setting AU scheduled install time to UTC 2015-10-05 04:00:00.Updates.log
2015-10-05 11:09:28:325 4784 2550 Agent *************
2015-10-05 11:09:28:325 4784 2550 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2015-10-05 11:09:28:325 4784 2550 Agent *********
2015-10-05 11:09:28:325 4784 2550 Agent * Online = Yes; Ignore download priority = No
2015-10-05 11:09:28:325 4784 2550 Agent * Criteria = «IsHidden=0 and IsInstalled=0 and DeploymentAction=’Installation’ and IsAssigned=1 or IsHidden=0 and IsPresent=1
and DeploymentAction=’Uninstallation’ and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction=’Installation’ and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction=’Uninstallation’ and IsAssigned=1 and RebootRequired=1
or IsHidden=0 and IsInstalled=0 and DeploymentAction=’Detection’ and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction=’Detection’ and IsAssigned=1 and RebootRequired=1»
2015-10-05 11:09:28:325 4784 2550 Agent * ServiceID = Microsoft Intune
2015-10-05 11:09:28:325 4784 2550 Agent * Search Scope = {Machine}
2015-10-05 11:09:28:326 4784 2550 EP Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:28:326 4784 2550 EP Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:28:326 4784 2550 EP SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2015-10-05 11:09:28:326 4784 2550 EP SLS: Reading from cache
2015-10-05 11:09:28:327 4784 2550 EP SLS: Successfully read service endpoints from cache.
2015-10-05 11:09:28:329 4784 2550 EP Got service Microsoft Intune plugin Client/Server preferred token types: 0x00000001
2015-10-05 11:09:28:329 4784 2550 EP Got service Microsoft Intune plugin Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth»
2015-10-05 11:09:28:331 4784 2550 EP Got service Microsoft Intune plugin Client/Server auth token of type 0x00000001
2015-10-05 11:09:28:359 4784 2550 PT +++++++++++ PT: Starting category scan +++++++++++
2015-10-05 11:09:28:359 4784 2550 PT + ServiceId = Microsoft Intune, Server URL = https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth
2015-10-05 11:09:29:613 4784 2550 EP Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:29:613 4784 2550 EP Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:29:613 4784 2550 EP SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2015-10-05 11:09:29:613 4784 2550 EP SLS: Reading from cache
2015-10-05 11:09:29:614 4784 2550 EP SLS: Successfully read service endpoints from cache.
2015-10-05 11:09:29:615 4784 2550 EP Got service Microsoft Intune plugin Client/Server preferred token types: 0x00000001
2015-10-05 11:09:29:615 4784 2550 EP Got service Microsoft Intune plugin Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth»
2015-10-05 11:09:29:616 4784 2550 EP Got service Microsoft Intune plugin Client/Server auth token of type 0x00000001
2015-10-05 11:09:29:616 4784 2550 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2015-10-05 11:09:29:616 4784 2550 PT + ServiceId = Microsoft Intune, Server URL = https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth
2015-10-05 11:09:32:427 4784 2550 WuaInt #############
2015-10-05 11:09:32:427 4784 2550 WuaInt ## START ## WuaInt: Searching for updates from WUA [Online: yes]
2015-10-05 11:09:32:427 4784 2550 WuaInt #########
2015-10-05 11:09:32:430 4784 2550 Agent WARNING: Failed create Group policy object 0x80004002.
2015-10-05 11:09:32:430 4784 2550 EP Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:32:430 4784 2550 EP Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:32:430 4784 2550 EP Endpoint type 1 does not require auth
2015-10-05 11:09:32:430 4784 2550 EP Got service Microsoft Intune plugin Unauth Client/Server preferred token types: 0x00000000
2015-10-05 11:09:32:430 4784 2550 EP SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2015-10-05 11:09:32:430 4784 2550 EP SLS: Reading from cache
2015-10-05 11:09:32:431 4784 2550 EP SLS: Successfully read service endpoints from cache.
2015-10-05 11:09:32:431 4784 2550 EP Got service Microsoft Intune plugin Unauth Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx»
2015-10-05 11:09:32:431 4784 2550 WuaInt Using WUServer URL: «https://msuc01.manage.microsoft.com»
2015-10-05 11:09:32:431 4784 2550 WuaInt Using TargetGroup: «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»
2015-10-05 11:09:32:432 4784 2550 WuaInt No policy changes to apply
2015-10-05 11:09:32:432 4784 2550 WuaInt ValidateWuaRequiredVersion checking version of «C:WINDOWSsystem32wuaueng.dll»
2015-10-05 11:09:32:432 4784 2550 WuaInt Beginning search using criteria «IsHidden=1 and Type=’Software’ and DeploymentAction=’Detection’ OR IsHidden=0 and Type=’Software’
and DeploymentAction=’Detection’ OR IsHidden=1 and Type=’Software’ and DeploymentAction=’Installation’ OR IsHidden=0 and Type=’Software’ and DeploymentAction=’Installation’ OR IsHidden=1 and Type=’Software’ and DeploymentAction=’Uninstallation’ OR IsHidden=0
and Type=’Software’ and DeploymentAction=’Uninstallation'»
2015-10-05 11:09:32:441 4784 2550 WuaInt FATAL: Search failed, error = 0x80244011
2015-10-05 11:09:32:443 4784 2550 WuaInt # FATAL: Searching for updates from WUA failed with hr = 0x80244011
2015-10-05 11:09:32:443 4784 2550 WuaInt #########
2015-10-05 11:09:32:443 4784 2550 WuaInt ## END ## WuaInt: Searching for updates from WUA
2015-10-05 11:09:32:443 4784 2550 WuaInt #############
2015-10-05 11:09:32:443 4784 2550 Agent WARNING: Search for Windows Updates failed with 0x80244011
2015-10-05 11:09:32:444 4784 2550 Agent * WARNING: Exit code = 0x80244011
2015-10-05 11:09:32:444 4784 2550 Agent *********
2015-10-05 11:09:32:444 4784 2550 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2015-10-05 11:09:32:444 4784 2550 Agent *************
2015-10-05 11:09:32:444 4784 2550 Agent WARNING: Updates client failed Searching for update with error 0x80244011
2015-10-05 11:09:37:443 4784 2550 Report REPORT EVENT: {4C7F6D11-029B-4180-99D3-81DE57A39046} 2015-10-05 11:09:32:443+1100 1
148 [AGENT_DETECTION_FAILED] 101 {00000000-0000-0000-0000-000000000000} 0 80244011 AutomaticUpdates Failure Software Synchronization
The Client failed to detect with error 0x80244011.Windows Update works across all workstations.
Any help would be appreciated, I’ve not been able to troubleshoot anything with any success.
Regards,
James
Answers
-
I believe the issue is resolved.
Joyce, to answer your question:
1 — There is no WSUS server
2 — Yes, they can communicate to the URL
3 — Manual update works fineThe issue was Windows 10 Home edition. Each of the PCs were Windows 8.1 Pro and after the Windows 10 update didn’t know Home edition was installed. After reading the Windows 10 forum I’m not alone with this.
Payed the $USD99 for the Pro upgrade as re-installing the workstation is a pain and Intune now updates.
-
Marked as answer by
Wednesday, October 7, 2015 11:20 PM
-
Marked as answer by
- Remove From My Forums
-
Question
-
Hi,
I’m seeing «Error found: Code 0x80244011» when checking for update in the Intune Center. This is happening on four of the five workstations in the trial.
This is across three Surface 3 (not Pro) devices and a Sony Vaio if it helps and all running Windows 10. Logs show:
ClientSvc.log
2015-10-05 11:09:28:324 2864 223c Triggering AU detection through DetectNow API
2015-10-05 11:09:28:324 2864 223c Triggering Online detection (interactive)
2015-10-05 11:09:28:324 2864 1c20 #############
2015-10-05 11:09:28:324 2864 1c20 ## START ## AU: Search for updates [Online (interactive)]
2015-10-05 11:09:28:324 2864 1c20 #########
2015-10-05 11:09:28:325 2864 1c20 <<## SUBMITTED ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
2015-10-05 11:09:32:445 2864 223c >>## RESUMED ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
2015-10-05 11:09:32:445 2864 223c # WARNING: Search callback failed, result = 0x80244011
2015-10-05 11:09:32:445 2864 223c # WARNING: Failed to find updates with error code 80244011
2015-10-05 11:09:32:445 2864 223c #########
2015-10-05 11:09:32:445 2864 223c ## END ## AU: Search for updates [CallId = {F81A3FC9-B7E0-434B-B33E-75FAFE0FD222}]
2015-10-05 11:09:32:445 2864 223c #############
2015-10-05 11:09:32:445 2864 223c AU setting next detection timeout to UTC 2015-10-05 05:09:32
2015-10-05 11:09:32:445 2864 223c Setting AU scheduled install time to UTC 2015-10-05 04:00:00.Updates.log
2015-10-05 11:09:28:325 4784 2550 Agent *************
2015-10-05 11:09:28:325 4784 2550 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2015-10-05 11:09:28:325 4784 2550 Agent *********
2015-10-05 11:09:28:325 4784 2550 Agent * Online = Yes; Ignore download priority = No
2015-10-05 11:09:28:325 4784 2550 Agent * Criteria = «IsHidden=0 and IsInstalled=0 and DeploymentAction=’Installation’ and IsAssigned=1 or IsHidden=0 and IsPresent=1
and DeploymentAction=’Uninstallation’ and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction=’Installation’ and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction=’Uninstallation’ and IsAssigned=1 and RebootRequired=1
or IsHidden=0 and IsInstalled=0 and DeploymentAction=’Detection’ and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction=’Detection’ and IsAssigned=1 and RebootRequired=1»
2015-10-05 11:09:28:325 4784 2550 Agent * ServiceID = Microsoft Intune
2015-10-05 11:09:28:325 4784 2550 Agent * Search Scope = {Machine}
2015-10-05 11:09:28:326 4784 2550 EP Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:28:326 4784 2550 EP Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:28:326 4784 2550 EP SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2015-10-05 11:09:28:326 4784 2550 EP SLS: Reading from cache
2015-10-05 11:09:28:327 4784 2550 EP SLS: Successfully read service endpoints from cache.
2015-10-05 11:09:28:329 4784 2550 EP Got service Microsoft Intune plugin Client/Server preferred token types: 0x00000001
2015-10-05 11:09:28:329 4784 2550 EP Got service Microsoft Intune plugin Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth»
2015-10-05 11:09:28:331 4784 2550 EP Got service Microsoft Intune plugin Client/Server auth token of type 0x00000001
2015-10-05 11:09:28:359 4784 2550 PT +++++++++++ PT: Starting category scan +++++++++++
2015-10-05 11:09:28:359 4784 2550 PT + ServiceId = Microsoft Intune, Server URL = https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth
2015-10-05 11:09:29:613 4784 2550 EP Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:29:613 4784 2550 EP Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:29:613 4784 2550 EP SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2015-10-05 11:09:29:613 4784 2550 EP SLS: Reading from cache
2015-10-05 11:09:29:614 4784 2550 EP SLS: Successfully read service endpoints from cache.
2015-10-05 11:09:29:615 4784 2550 EP Got service Microsoft Intune plugin Client/Server preferred token types: 0x00000001
2015-10-05 11:09:29:615 4784 2550 EP Got service Microsoft Intune plugin Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth»
2015-10-05 11:09:29:616 4784 2550 EP Got service Microsoft Intune plugin Client/Server auth token of type 0x00000001
2015-10-05 11:09:29:616 4784 2550 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2015-10-05 11:09:29:616 4784 2550 PT + ServiceId = Microsoft Intune, Server URL = https://msuc01.manage.microsoft.com/ClientWebService/client.asmx/auth
2015-10-05 11:09:32:427 4784 2550 WuaInt #############
2015-10-05 11:09:32:427 4784 2550 WuaInt ## START ## WuaInt: Searching for updates from WUA [Online: yes]
2015-10-05 11:09:32:427 4784 2550 WuaInt #########
2015-10-05 11:09:32:430 4784 2550 Agent WARNING: Failed create Group policy object 0x80004002.
2015-10-05 11:09:32:430 4784 2550 EP Obtained plugin IUpdateEndpointProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:32:430 4784 2550 EP Obtained plugin IUpdateEndpointAuthProvider on CLSID 3BF1D171-8D71-44C4-B234-302390EDD390
2015-10-05 11:09:32:430 4784 2550 EP Endpoint type 1 does not require auth
2015-10-05 11:09:32:430 4784 2550 EP Got service Microsoft Intune plugin Unauth Client/Server preferred token types: 0x00000000
2015-10-05 11:09:32:430 4784 2550 EP SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2015-10-05 11:09:32:430 4784 2550 EP SLS: Reading from cache
2015-10-05 11:09:32:431 4784 2550 EP SLS: Successfully read service endpoints from cache.
2015-10-05 11:09:32:431 4784 2550 EP Got service Microsoft Intune plugin Unauth Client/Server URL: «https://msuc01.manage.microsoft.com/ClientWebService/client.asmx»
2015-10-05 11:09:32:431 4784 2550 WuaInt Using WUServer URL: «https://msuc01.manage.microsoft.com»
2015-10-05 11:09:32:431 4784 2550 WuaInt Using TargetGroup: «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»
2015-10-05 11:09:32:432 4784 2550 WuaInt No policy changes to apply
2015-10-05 11:09:32:432 4784 2550 WuaInt ValidateWuaRequiredVersion checking version of «C:WINDOWSsystem32wuaueng.dll»
2015-10-05 11:09:32:432 4784 2550 WuaInt Beginning search using criteria «IsHidden=1 and Type=’Software’ and DeploymentAction=’Detection’ OR IsHidden=0 and Type=’Software’
and DeploymentAction=’Detection’ OR IsHidden=1 and Type=’Software’ and DeploymentAction=’Installation’ OR IsHidden=0 and Type=’Software’ and DeploymentAction=’Installation’ OR IsHidden=1 and Type=’Software’ and DeploymentAction=’Uninstallation’ OR IsHidden=0
and Type=’Software’ and DeploymentAction=’Uninstallation'»
2015-10-05 11:09:32:441 4784 2550 WuaInt FATAL: Search failed, error = 0x80244011
2015-10-05 11:09:32:443 4784 2550 WuaInt # FATAL: Searching for updates from WUA failed with hr = 0x80244011
2015-10-05 11:09:32:443 4784 2550 WuaInt #########
2015-10-05 11:09:32:443 4784 2550 WuaInt ## END ## WuaInt: Searching for updates from WUA
2015-10-05 11:09:32:443 4784 2550 WuaInt #############
2015-10-05 11:09:32:443 4784 2550 Agent WARNING: Search for Windows Updates failed with 0x80244011
2015-10-05 11:09:32:444 4784 2550 Agent * WARNING: Exit code = 0x80244011
2015-10-05 11:09:32:444 4784 2550 Agent *********
2015-10-05 11:09:32:444 4784 2550 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2015-10-05 11:09:32:444 4784 2550 Agent *************
2015-10-05 11:09:32:444 4784 2550 Agent WARNING: Updates client failed Searching for update with error 0x80244011
2015-10-05 11:09:37:443 4784 2550 Report REPORT EVENT: {4C7F6D11-029B-4180-99D3-81DE57A39046} 2015-10-05 11:09:32:443+1100 1
148 [AGENT_DETECTION_FAILED] 101 {00000000-0000-0000-0000-000000000000} 0 80244011 AutomaticUpdates Failure Software Synchronization
The Client failed to detect with error 0x80244011.Windows Update works across all workstations.
Any help would be appreciated, I’ve not been able to troubleshoot anything with any success.
Regards,
James
Answers
-
I believe the issue is resolved.
Joyce, to answer your question:
1 — There is no WSUS server
2 — Yes, they can communicate to the URL
3 — Manual update works fineThe issue was Windows 10 Home edition. Each of the PCs were Windows 8.1 Pro and after the Windows 10 update didn’t know Home edition was installed. After reading the Windows 10 forum I’m not alone with this.
Payed the $USD99 for the Pro upgrade as re-installing the workstation is a pain and Intune now updates.
-
Marked as answer by
Wednesday, October 7, 2015 11:20 PM
-
Marked as answer by
29.05.2021
Просмотров: 2633
При попытке обновить Windows 10 через Центр обновления Windows может появиться ошибка с кодом 0x8024401C, которая указывает на поврежденные или неверные настройки реестра. Также проблемы с подключением к серверу Microsoft и поврежденные системные файлы могут вызвать ошибку 0x8024401c в Центре обновления Windows 10 или в разделе Параметров системы.
Читайте также: При обновлении Windows 10 появляется ошибка 0x8007001f-0x20006
Способы исправления ошибки 0x8024401c в Центре обновления Windows 10
Для решения ошибки 0x8024401C существует два способа: редактирование системного реестра и сброс параметров Центра обновления. Перед использованием любого метода рекомендуем создать точку восстановления системы и копию реестра.
Чтобы выполнить сброс компонентов WU, стоит запустить командную строку с правами Администратора и по очереди ввести такие команды:
- net stop wuauserv
- net stop cryptSvc
- net stop bits
- net stop msiserver
- ren C:WindowsSoftwareDistribution SoftwareDistribution.old
- ren C:WindowsSystem32catroot2 Catroot2.old
- net start wuauserv
- net start cryptSvc
- net start bits
- net start msiserver

После перезагрузки ПК изменения вступят в силу. Ошибка 0x8024401c в Центре обновления Windows 10 должна исчезнуть.
Если данный способ не помог исправить ошибку, рекомендуем внести некоторые правки в системный реестр.
- Нужно нажать комбинацию клавиш Win+R и ввести regedit. Откроется окно системного реестра.
- Необходимо перейти по ветке: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateAuto Update.
- В окне справа находим параметр «EnableFeaturedSoftware». У него будет значение «0». Двойным кликом открываем параметр и задаем ему значение «1».

- Не закрываем реестр. Переходим по ветке HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUX. Дважды кликаем по параметру «IsConvergedUpdateStackEnabled» и задаем ему значение «0».

- Далее переходим еще по одному адресу в редакторе реестра HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUXSettings. Дважды нажимаем на UxOption и задаем данному параметру значение «0».

- Чтобы избавиться от ошибки 0x8024401c, стоит внести правки еще в один параметр. Переходим по ветке HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftSystemCertificates. Здесь находим параметр «CopyFileBufferedSynchronousIo». Задаем этому параметру значение равно «1».
- Теперь перезагружаем систему, чтобы изменения вступили в силу.
ВАЖНО! В случаи, если какого-то или всех вышеперечисленных параметров нет в редакторе, стоит нажать на пустом месте в нужной ветке реестра и выбрать «Создать», «Параметр DWORD 32-бита» и задать ему идентичное название и значение, которые имеют вышеуказанные параметры.
Если у вас установлена Technical Preview, то нужно отредактировать параметр «UseWUServer» (задаем 0), который расположенный по адресу HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdateAU.
В случае, если исправить ошибку вышеописанными способами не удалось, стоит сбросить настройки DNS. Для этого нужно открыть консоль с правами Администратора и ввести по очереди такие команды:
- netsh winsock reset — сброс Winscock.
- ipconfig /flushdns — сброс DNS-кеша.
- netsh int ip reset resettcpip.txt — сброс TCP/IP.
- ipconfig /renew — обновление IP-адреса
Если и сброс параметров сети не помог избавиться от ошибки, то тогда откат системы должен помочь её решить.
Если получаете код ошибки 0x8024401c в центре обновления Windows 10, то разберем пару способов как устранить данную проблему.
Способы решения ошибки 0x8024401 в Windows 10
Так как мы будем редактировать 2 способом реестр, то настоятельно рекомендую сделать копию реестра редактируемых веток и создать точку восстановления.
1. Сброс компонентов WU
Запустите командную строку от имени администратора и введите ниже команды по порядку, которые сбросят файлы компонента центра обновления.
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:WindowsSoftwareDistribution SoftwareDistribution.old ren C:WindowsSystem32catroot2 Catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver

2. Проверка параметров реестра
Нажмите Win+R и введите regedit, чтобы открыть редактор реестра. В реестре перейдите по пути:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateAuto Update
- Справа если есть параметр EnableFeaturedSoftware со значением 0, то измените на 1.
- Если параметра нет, то нажмите на пустом поле правой кнопкой мыши и «Создать» > «Параметр DWOED32«.
- Назовите новый параметр EnableFeaturedSoftware и щелкните по нему дважды. Установите значение 1.

Далее переходим по другому пути:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUX
- Дважды щелкаем по IsConvergedUpdateStackEnabled и ставим 0.

Переходим далее еще по одному пути:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUXSettings
- Дважды щелкаем по UxOption и ставим 0.

Переходим по последнему пути:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftSystemCertificates
- Если справа есть CopyFileBufferedSynchronousIo, то дважды щелкните и установите 1.
- Если ключа нет, то на пустом поле нажмите правой кнопкой мыши.
- Создайте параметр DWORD 32 бита.
- Назовите CopyFileBufferedSynchronousIo и установите значение 1.
Перезагрузите ПК и ошибка 0x8024401c должна устраниться.

Technical Preview Win10
Если вы получаете ошибку 0x8024401c в Technical Preview (предварительной Windows 10), то перейдите в реестре по пути:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdateAU
- Справа найдите UseWUServer и установите 0.
Сброс сети и нормальный DNS
Вы можете попробовать сбросить сеть и настроить DNS, если ошибка 0x8024401c появляется при скачивании патча обновления.
Смотрите еще:
- Исправить ошибку 0x80240023 обновления Windows 10
- Исправить ошибку 0x80240016 в Центре обновления Windows 10
- Как исправить ошибку 0x8024a105 обновления Windows 10
- Исправить неопознанную ошибку 0x80240017 Visual C++
- Как исправить ошибку 0x80240FFF при обновлении Windows 10
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