This is not the last volume of the backup archive ошибка acronis

Hello.
Can you provide more detail on the situation?
Where is the backup archive located? Are you trying to restore in Windows or are you using the Bootable Media? What backup scheme was used (Incremental, Differential)?
If backup splitting was used make sure that all volumes of the backup archive are present.

Hello,
I’ve tried from usb flash and from hdd.I’ve tried both Bootable Media and windows program however from Windows I can’t open image it said archive is corrupted.
I’ve used recommended scheme for backup.
No, I didn’t used splitting anymore , backups are single.

Hello all,

There are several possible causes of this issue:

1. The backup archive is corrupt — please follow the steps in Troubleshooting Issues with Corrupt Backups;
2. The backup archive is on a network share and the network connection is not available — Try to access the backup destination not from within the product;
3. The backup archive is on a flash drive/USB hdd and the device is not available;
4. The backup archive is locked by another process — It is possible that True Image is currently backing up or validating the backup or the virus scanner is currently scanning the backup. You can wait until the file is not longer blocked or restart the machine in unclear conditions;
5. The backup archive chain is broken (full backup and incremental or differential backups) — When the backup chain is broken, the most common way is to begin a new backup chain with a new name.

Thank you,

Ekaterina,
Josh Gotbaum posted his problem on Jan 31st. Your answer is from March 2nd. Does Acronis really believe, that a person with not working recovery can live with this situation for more than ONE MONTH without getting help?

Hello Berti,

This thread could be helpful for other users experiencing similar issues. Unfortunately it’s not possible to cover all threads in a timely manner and our forum memebrs should understand that Acronis only moderates the forum and does not have a commitment for answering all questions posted here.  In this very case it would be better to submit a support ticket directly by going to http://www.acronis.com/support/ since we offer free support for all recovery issues in Acronis True Image.

Thank you,

AND this is why I have STOPPED using Acronis products.  HORRENDOUS customer support and compatibility between versions.  I have several older backups (between 2009 and 2015) that I need to access but get the above message on EVERY SINGLE ONE!  I know they are not corrupt, the drive is available, and the file is not locked, and the back up «chain» is complete as the day it was created.  I have NO other issues with this backup drive and other backup software works just find decompressing their associated files.  You know you are working with subpar software when there is a generic error message that covers multiple potential errors.  The same error that has been generated and stumped users since 2009!

I now have files that I thought were backed up safely for future need, but it turns out that Acronis Software does just the opposite, it create false sense of security while locking away these backups… in a sense destroying the very data I am trying to secure/save… go figure.

It may be time for some more severe measures…
 

Oh stop.  I am smart enough to know when I have disk problems.  I’ve put up with this crap for 7+ years including not all is supported by all BS.  EVERY other file works fine, copies, moves unpacks, etc… so it MUST be disk problems on ONLY the True Image archives… give me a break and stop deflecting away from the issues with your software and software development process.

Again, the whole unsupported previous versions in new versions just BLOWS ME AWAY!  WTF do you think I make backups for, so I can put the disks on a shelf and put potted plants on top of them?  NO, they are in case I need them later… but wait… I DO need them later… AND WAIT… the current tools give me NO IDEA what version the back up is I am trying to open… BUT WAIT MORE… I can’t easily have multiple version of True Image on the same computer since they interfere with each other.

What a messed up piece of software and software strategy… 

PS: Please don’t give the multiple back up, long term vs short term comments.  My other backup did fail so I was counting on the True Image backup to get the data.

I appreciate what you do, but this has been an ongoing problem with Acronis.  I have purchase 8 different versions of True Image over the years and these version do not pay well together.  They do not even gaurantee that builds within version are compatible. 

https://kb.acronis.com/content/1517

That is just plain bizarre to me and makes no logical/buisiness/common sense.  The actual support folks are useless and refuse to escalate to higher tiers of support.  I follow all their steps and they keep telling me my disk is corrupted (again, how is that possible on several different disks when every other file is fine).  How is it possible to sell a product with no guarantee that product will work for its intended purpose?

I am done with this and will turn the whole matter over to folks that are kept on retainer for this purpose.

Thanks again for your help and keep on drinking that Acronis Koolaid… 

Similar to other help requests I too am getting the less then famous “This is not the latest volume of the backup archive” message. I have backups of several versions of the C-drive with all programs.  They are full versions, not incremental. For reasons of safety, these versions, older and new alike, are on several sata drives. Over the years, using these backup’s, I repeatedly restored versions with different contend.   There has never been a problem restoring a backup, regardless backup version or the sata drives they are located on, — until now.

For example, I am unable to restore the C-drive on my laptop. The actual Acronis backup is located internally on the second drive. Regardless of that, even an external USB-Sata is used, the message remains the same.

I am presently out of state and only have the Acronis 2013 boot-disk with me, with the Acronis backup located on the second internal drive, plus another safety backup located on an external USB Sata-drive.

Any magic keystroke??

I have the same problem. 

Cannot trust Acronis to work when I need it.

Two times I needed it to work, both times failed. Only Windows image restore worked!

Previously failed to work since I have a system that uses the Intel RAID controller built into the processor. Acronis does not recognise this!

Hello D. Symonds,

sorry to know about your experience with our software! 

>Previously failed to work since I have a system that uses the Intel RAID controller built into the processor. Acronis does not recognise this!

The reason is that Linux (and hence the Linux-based bootable media) doesn’t provide support for RAID drivers. For example, Dell sometimes set the SATA mode in the bios to RAID-ON by default. If you want to image such drives in the RAID mode, you’ll need to use a WinPE-based media and inject the Dell driver pack into the PE for compatibility with all Dell systems.   Acronis provide an alternative Windows PE form of Rescue Media which has greater compatibility with modern devices such as NVMe and RAID, and where this can also be customized to inject additional device drivers if needed.

Should you have any questions or concerns, please open a new topic and we’ll try to help https://forum.acronis.com/node/add/forum

Thank you!

I too got the unspecific «This is not the latest volume of the backup archive” message.  This happened during backup, and was followed by suggestions to press Retry (if I can put the last volume back), Ignore (to start a new full backup) or Cancel.  Except there was no «Ignore» button!

The cause may be that I back to NAS up over WiFi, and Windows 10 often drops the connection, e.g., when it decides to sleep — sometimes after 20 minutes, sometimes 12 hours.  That possibly corrupted the .tib file.

The fix: ssh into the WDmycloud as root (it runs Linux), delete the last couple of volumes (HOST_full_b9_s1_v?.tib; I left v1 along, but that probably doesn’t matter).  Now Acronis offers Ignore, and I’m finally able to launch the backup task.

Quigi, thank you for taking the time to share your experience and solution!

This is so frustrating.  I have been having the same issue on and off for years now and still no fix.  After all these YEARS you would think they would: A. Actually add the ignore button, or B. Change the wording so you are not looking for an ignore button.  I am running build 25700 (2020).

Hab Collector wrote:

This is so frustrating.  I have been having the same issue on and off for years now and still no fix.  After all these YEARS you would think they would: A. Actually add the ignore button, or B. Change the wording so you are not looking for an ignore button.  I am running build 25700 (2020).

Hello Hab Collector,

Acronis True Image 2020 introduced a new archive format .tibx for backups, so the issue you are experiencing might have a different root cause. Would you mind opening a new thread for your issue in Acronis True Image 2020 forum and providing us with additional details on your case
— Did you create a new backup (which will be in the new format .tibx) or continue using an old backup chain created with a previous product version?
— Please describe the steps which led to the issue (a couple of screenshots would be also helpful for us to reproduce it)

Thank you!

Ekaterina wrote:

Hab Collector wrote:

This is so frustrating.  I have been having the same issue on and off for years now and still no fix.  After all these YEARS you would think they would: A. Actually add the ignore button, or B. Change the wording so you are not looking for an ignore button.  I am running build 25700 (2020).

Hello Hab Collector,

Acronis True Image 2020 introduced a new archive format .tibx for backups, so the issue you are experiencing might have a different root cause. Would you mind opening a new thread for your issue in Acronis True Image 2020 forum and providing us with additional details on your case
— Did you create a new backup (which will be in the new format .tibx) or continue using an old backup chain created with a previous product version?
— Please describe the steps which led to the issue (a couple of screenshots would be also helpful for us to reproduce it)

Thank you!

Hi Ekaterina,

I am facing the same issue, I made a backup with Acronis True Image 2020 the last version update on 21/7/2020

However, I tried several times to recover my backup to different OS with the same version there are 2 problem

1- Windows 10 does not working and to booting again

2- Windows 7 does not boot and the blue crash screen shown then the PC restarted.

Then I decide to try older version,

I tried to make backup from true Image 2017

then restore it with the same version (Worked for me)

I tried to make backup from True Image 2020 with (*.tibx) and restore it from True Image 2017 (*.tib)

then the same error appeared

how to do I solve it?

Products:
Acronis True Image 9.0 — 11.0, 2009 — 2021  Disk Director 12.5 Acronis Revive

Ekaterina wrote:

Hab Collector wrote:

This is so frustrating.  I have been having the same issue on and off for years now and still no fix.  After all these YEARS you would think they would: A. Actually add the ignore button, or B. Change the wording so you are not looking for an ignore button.  I am running build 25700 (2020).

Hello Hab Collector,

Acronis True Image 2020 introduced a new archive format .tibx for backups, so the issue you are experiencing might have a different root cause. Would you mind opening a new thread for your issue in Acronis True Image 2020 forum and providing us with additional details on your case
— Did you create a new backup (which will be in the new format .tibx) or continue using an old backup chain created with a previous product version?
— Please describe the steps which led to the issue (a couple of screenshots would be also helpful for us to reproduce it)

Thank you!

I am having similar issues (again), and found this thread while searching for new solutions.  Can you please comment on the portion of Hab’s post related to the ignore button?  When is Acronis going to fix the options and offer an «Ignore» button (or something else) that will create a new backup as they describe in their error message?  If they cannot do this, can they at least reword the error message such that it points us to something useful?

jdj

Hello JD JAMES,

thank you for your posting! Could you please clarify the scenario in your case? What product version is used? If it’s Acronis True Image 2020 or 2021, what archive type (.tib or .tibx), because the behavior will be different depending on the archive and backup type. If you have a screenshot of the message, that would be helpful too. If I’m not mistaken, the misleading wording in this error message has been already corrected.