H5-01 is a common error code on older Sharp copiers. It indicates that your machine has had 5 jams in a row. It can be cleared out, but your machine likely needs some maintenance to prevent further issues. Or it might be time to consider updating your office equipment to something new. In either case, feel free to contact us for your options.
H5-01 Trouble Error Code Clear on Sharp Copier – Video Instructions
H5-01 Trouble Error Code Clear on Sharp Copier – Step-By-Step Instructions
- Make sure you’ve gotten all of the jammed paper out of the machine
- On the number pad, touch P, *, C, * in rapid succession
- On newer Sharp copiers(2014-present) you’ll have to double tap the Home button to the right of the touch screen to bring up the number pad
- The machine will enter a simulation mode, either touch the #14 on the touch screen, or type 14 on the number pad, then touch the B&W Start button(or mono on newer machines)

- Touch Execute, then Yes.

- It will take a moment to process, sometimes you will have a progress bar, then the machine will reboot itself. If it doesn’t reboot itself after a minute or two, go ahead and touch CA to reboot it. If all else fails, turn it off manually.
The Sharp copier with the H5-01 should be reset at this point, and you should be able to print/copy again. Again, if you need someone to come out and take a look at your system, request a service call. Skelton Business Equipment has a 4 hour service call turnaround time! We can also provide you with a free quote if you want to consider updating your equipment. Odds are if you are getting the H5-01 that your copier may be on it’s last leg.
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07-19-2007
#1
sharp ar-286 H5-01 error code HELP???
Hi,
Please help…..I think it’s a fuser jam error……I cleared the jams already but still have that «Call for service» message.
Thanks
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07-19-2007
#2

Trusted Tech
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H5-01 is 5 continuous jams in the F-section and requires full examination of F-section and Left door assembly, for root cause.
It will need Engr/Sim codes to re-set the machine.regards
John
» The Game never ends..When your whole World depends..On the Turn of a Friendly Card…»
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07-19-2007
#3
Originally Posted by johnbla
H5-01 is 5 continuous jams in the F-section and requires full examination of F-section and Left door assembly, for root cause.
It will need Engr/Sim codes to re-set the machine.I’m sorry…i’m really new to this and dont even know where is the F-section. What are the Engr/sim codes to reset?
Thanks
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07-20-2007
#4

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Originally Posted by nolovenodie
I’m sorry…i’m really new to this and dont even know where is the F-section. What are the Engr/sim codes to reset?
Thanks
F-Section. Means the fusing section.
The service code H5-01 needs to be reset by a technician. So you may wish to call your local Sharp authorized service supplier.
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07-22-2007
#5
reset code for h5-01
I don’t know if this will work for your model but on a sharp mx-2700n
pressing #p * c * then 14 execute press blk/wht button then press CA will reset a code h5-01. I had a bad paper jam in the fuser that set the code.
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07-23-2007
#6

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What is the point in just ‘Re Setting’ an Error code, If you don’t know WHAT it means and WHAT happened to cause the Error code in the First place……………….. ???
Ps
MX code won’t work on a Cougarregards
John
» The Game never ends..When your whole World depends..On the Turn of a Friendly Card…»
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07-24-2007
#7
Originally Posted by johnbla
What is the point in just ‘Re Setting’ an Error code, If you don’t know WHAT it means and WHAT happened to cause the Error code in the First place……………….. ???
Ps
MX code won’t work on a CougarI guess it’s just to «temporarily» solve the problem and wait til I have the money to fix the machine. 🙂
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07-25-2007
#8

Technician

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P * C * 14 Then 1 For Yes And Follow On Screen Directions, Code Should Clear Out.
Jamie
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03-10-2011
#9
Originally Posted by JDE75
P * C * 14 Then 1 For Yes And Follow On Screen Directions, Code Should Clear Out.
Jamie
I tried this to clear my H5-01 error on my AR-286, but nothing works.
To clarify:
P is the Program button
C is the Clear button
Is there a button for the * or is that just a separator for button hits?Thanks!
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03-10-2011
#10
Maybe you should find out why it jams every time? A reset is only indicated here when you solve your jamming problem. For example, Is there a lead edge void on prints? No void means heat roller wraps every time. Broken or out of position pawls? Teflon worn off the heat roller? Is gear 48T melted and/or deformed due to overheating? Is the bed handle broken by rough handling by the customer? Does the exposure lamp light too slowly, causing a black leading edge on every copy? Is paper wrapped around the rollers or the lower roller impaled by a fuser pawl, stopping rotation?
And that is just the common causes. =^..^=
If you’d like a serious answer to your request:
1) demonstrate that you’ve read the manual
2) demonstrate that you made some attempt to fix it.
3) if you’re going to ask about jams include the jam code.
4) if you’re going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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I explain a specific problem that Sharp Copier users face. The Sharp MX-5110n Series is a high-speed copier and is used mainly in corporate offices.
| How To Clear H5-01 Trouble Code on Sharp MX-5110N series |
In this post, I explain a specific problem that Sharp Copier
users face. The Sharp MX-5110n Series is a high-speed copier and is used mainly in corporate offices. This article contains information showing how to fix the Trouble Code H5-1 in Sharp MX-4110N/ MX-4111N/ MX-5110N/ MX-5111N/ MX-3100N/ MX-4100N/ MX-4101N/ MX-5000N/ and MX-5001N. So, check these ones by one until you fix this.
The maintenance sign means that the copier needs to be well serviced and checked if something is to be replaced. Consumables such as Toner, Drum, Blade, Fuser rollers, Pickup roller, and Developer are changed at such times. And also check the changing consumables are original or not. Always use spares to have good quality. If you are sure that you have replaced the correct part or nothing is to be replaced, after ensuring these things, you can proceed to clear the sign. Always call experienced technicians for service.
Meaning of error code h5-01
The error code H5-01 stands for 5 continuous times POD1 did not reach jams in Sharp copier. The problem may be due to dirty sensor POD1/ POD2. Open all the tray and cover, the paper may be stuck inside the machine then remove the stuck paper or The
main gear of the ITB (Primary Transfer Belt) is broken (see the picture below). You can try to clear in service mode. Follow this procedure to clear the error code.
- Press the key on control panel > “#, *, c, *”
- You should be in service mode now. Type in number “14” press start.
- Then you want type subcode 01 press
start. - Then you can select ok to clear.
- Then switch off the machine and turn the power back ON at the power socket and the code should reset. The machine will process for
2 minutes.
Some possible causes:
- Check the Gear of ITB unit (see the picture below).
- Maybe you didn’t remove the paper jam properly. Open all tray and cover remove the stuck paper jam properly.
- Clean the POD1 sensor. the sensor located 1st paper exit sensor.
- Clean the POD2 sensor. the sensor located 2nd paper exit sensor (option).
- Remove the fixing unit and turn it on manually and check that the heat roller and pressure roller are working properly.
- Check PCU PWB.
| Sharp MX copier transfer gear |
If the error is still showing even after above solutions. Then you have to call a sharp technician.
sharp ar-5516 код ошибки H5
в процессе повседневной работы произошло «замятие листа» лист извлекли без разбора, аппарат отображает на информационном табло код H5. на кнопки не реагирует с ПК не печатает.
- Lefcheg
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Re: sharp ar-5516 код ошибки H5
Sergey_74 » 14:54 — 17.05.11
Если не ошибаюсь: заходите в сервис # — * — C — * выбираете 14-ую моду и ставите 1.
- Sergey_74
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Re: sharp ar-5516 код ошибки H5
Lefcheg » 06:47 — 18.05.11
дадада именено так и починили! только комбинация другая… кнопка INTERPUT активно задействовалась многократно… а ошибка эта не спроста висела, маленький кусочек листочка извлекли путём частичного разбора аппарата…. 
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