Since you haven’t spent the time listing what and how you have tried to solve your problem, or havn’t explained it or explained the problem in proper detail, there’s no point in me/us guessing. I do however want to help so here’s some universal solutions to most problems. Hope that helps.
Post better:
— Please write descriptive (also the subject line) so the right people find your question and knows what it contain
— Have it worked before? When did it start not working and what did you do just before that?
— Post relevant log files, screenshots, descriptions, exact error messages, and all other relevant information(like platform) — even if it’s stupid and obvious (there’s a lot of clueless people on the internet 😉 )
-Tell what you have tried and how you did it and what the results are, in DETAIL
Check for current outages and bugs:
— Check the Battlefield server status: ( http://www.ea.com/servers/battlefield3 )
— Check the Origin server status: http://www.origin.com/us/status
— Check News and Official Announcements on Battlelog for outages and current problems
Common questions:
— Banned? Read this: ( https://help.ea.com/in/article/information-about-banned-or-suspended-accounts )
— Veteran status / M1911 pistol / Gun Club: The Gun Club is gone and now requires a veteran status to obtain, this is gained from playing other Battlefield games. Play4Free, Heroes and 1942 is free to download and play and each give a veteran rank. Other games can be registrered at http://www.battlefieldbadcompany2.com/veteran. If that doesn’t work contact EA support.
— How to contact EA? Go to https://help.ea.com/contact-us . Fill in keywords then product, category and platform. Press ‘Find Solutions’ —> ‘I Still Need Help’. Contact options will appear. If live chat/phone does not appear, it might be closed in your area at the moment and you might consider changing it to: ‘United States’ or something else in the language selector in the bottom of the site.
— Can’t access DLC/Premium? To find and handle your DLC right-click your game in Origin and click ‘show game details’ and scroll down to ‘expansions’
Common mistakes:
— Can’t find your game? Make sure you have bought BF3: Premium Edition and not just Premium.
— EA ANSWER ME!! Answers HQ is a place where users help fellow users, not a place where you can contact EA.
Things you should always try:
— Try restarting your computer and network equipment (routers, switches etc.)
— Try another browser (Chrome/FireFox/IE)
— Try repairing your game in Origin (right click —> repair)
— Try reloading your games in Origin by pressing «Reload My Games»
— Check if Punkbuster is running correctly and update it manually ( https://help.ea.com/in/article/punkbuster-technical-issues )
— Try setting bf3.exe and Origin as a trusted application in the windows(/other) firewall
— Update ALL your drivers especially the graphics card but also components like soundcards, network card, motherboard/chipset, headset and mouse+keyboard, to the newest version, if the problem came with a new driver then remove that driver and downgrade to the driver that worked.
— Try testing if the problem is still there if you perform a clean boot ( http://support.microsoft.com/kb/929135 )
— Look for the problem in the pinned threads like — Check the READ FIRST post http://answers.ea.com/t5/Battlefield-3/READ-FIRST-Known-issues-guides-and-FAQs/m-p/215092/highlight/… and http://answers.ea.com/t5/Battlefield-3/Battlefield-3-fixes-guide-read-carefully/td-p/76264
Troubleshooting:
— Try flushdns to flush your dns cache ( http://www.wikihow.com/Flush-DNS )
— Make sure Origin doesn’t have connection issues ( https://help.ea.com/article/connection-issues-with-origin )
— Make sure the correct ports for BF3 is open ( https://help.ea.com/article/online-ports-for-battlefield-3 )
— Try cleaning your browsers’ cache and temporary files using CCleaner ( http://www.piriform.com/ccleaner )
— Try reinstalling Origin by manually uninstalling first ( https://help.ea.com/article/manually-uninstalling-origin ) + make sure it’s the newest version
— Try reinstalling the game by manually uninstalling first ( https://help.ea.com/article/How-to-manually-uninstall-Battlefield-3 )
— If you have a Realtek soundcard try disabling it in the BIOS
— Try deleting the BF3 Settings folder in C:/Users/USERNAME/My Documents/Battlefield 3
— Possible connection problems? Try doing a UOtrace to EA’s servers to check for problems — https://help.ea.com/article/how-to-uo-trace — also do a pingtest.net and a speedtest.net and remember to post all the results.
— DirectX error? Try reinstalling DirectX ( http://pcsupport.about.com/od/fixtheproblem/ht/directx9xp.htm )
— Use Windows Eventviewer to look at the error in xml and copy/paste the solution here
— Run Origin and Battlefield 3 as administrator ( http://technet.microsoft.com/en-us/magazine/ff431742.aspx )
— Go to the cloud button on BF3 and uncheck the “enable cloud storage for all games” box. Launch the game, quit it and re-enable the cloud storage box. Make sure to use the local data when the information box popping up.
Since you haven’t spent the time listing what and how you have tried to solve your problem, or havn’t explained it or explained the problem in proper detail, there’s no point in me/us guessing. I do however want to help so here’s some universal solutions to most problems. Hope that helps.
Post better:
— Please write descriptive (also the subject line) so the right people find your question and knows what it contain
— Have it worked before? When did it start not working and what did you do just before that?
— Post relevant log files, screenshots, descriptions, exact error messages, and all other relevant information(like platform) — even if it’s stupid and obvious (there’s a lot of clueless people on the internet 😉 )
-Tell what you have tried and how you did it and what the results are, in DETAIL
Check for current outages and bugs:
— Check the Battlefield server status: ( http://www.ea.com/servers/battlefield3 )
— Check the Origin server status: http://www.origin.com/us/status
— Check News and Official Announcements on Battlelog for outages and current problems
Common questions:
— Banned? Read this: ( https://help.ea.com/in/article/information-about-banned-or-suspended-accounts )
— Veteran status / M1911 pistol / Gun Club: The Gun Club is gone and now requires a veteran status to obtain, this is gained from playing other Battlefield games. Play4Free, Heroes and 1942 is free to download and play and each give a veteran rank. Other games can be registrered at http://www.battlefieldbadcompany2.com/veteran. If that doesn’t work contact EA support.
— How to contact EA? Go to https://help.ea.com/contact-us . Fill in keywords then product, category and platform. Press ‘Find Solutions’ —> ‘I Still Need Help’. Contact options will appear. If live chat/phone does not appear, it might be closed in your area at the moment and you might consider changing it to: ‘United States’ or something else in the language selector in the bottom of the site.
— Can’t access DLC/Premium? To find and handle your DLC right-click your game in Origin and click ‘show game details’ and scroll down to ‘expansions’
Common mistakes:
— Can’t find your game? Make sure you have bought BF3: Premium Edition and not just Premium.
— EA ANSWER ME!! Answers HQ is a place where users help fellow users, not a place where you can contact EA.
Things you should always try:
— Try restarting your computer and network equipment (routers, switches etc.)
— Try another browser (Chrome/FireFox/IE)
— Try repairing your game in Origin (right click —> repair)
— Try reloading your games in Origin by pressing «Reload My Games»
— Check if Punkbuster is running correctly and update it manually ( https://help.ea.com/in/article/punkbuster-technical-issues )
— Try setting bf3.exe and Origin as a trusted application in the windows(/other) firewall
— Update ALL your drivers especially the graphics card but also components like soundcards, network card, motherboard/chipset, headset and mouse+keyboard, to the newest version, if the problem came with a new driver then remove that driver and downgrade to the driver that worked.
— Try testing if the problem is still there if you perform a clean boot ( http://support.microsoft.com/kb/929135 )
— Look for the problem in the pinned threads like — Check the READ FIRST post http://answers.ea.com/t5/Battlefield-3/READ-FIRST-Known-issues-guides-and-FAQs/m-p/215092/highlight/… and http://answers.ea.com/t5/Battlefield-3/Battlefield-3-fixes-guide-read-carefully/td-p/76264
Troubleshooting:
— Try flushdns to flush your dns cache ( http://www.wikihow.com/Flush-DNS )
— Make sure Origin doesn’t have connection issues ( https://help.ea.com/article/connection-issues-with-origin )
— Make sure the correct ports for BF3 is open ( https://help.ea.com/article/online-ports-for-battlefield-3 )
— Try cleaning your browsers’ cache and temporary files using CCleaner ( http://www.piriform.com/ccleaner )
— Try reinstalling Origin by manually uninstalling first ( https://help.ea.com/article/manually-uninstalling-origin ) + make sure it’s the newest version
— Try reinstalling the game by manually uninstalling first ( https://help.ea.com/article/How-to-manually-uninstall-Battlefield-3 )
— If you have a Realtek soundcard try disabling it in the BIOS
— Try deleting the BF3 Settings folder in C:/Users/USERNAME/My Documents/Battlefield 3
— Possible connection problems? Try doing a UOtrace to EA’s servers to check for problems — https://help.ea.com/article/how-to-uo-trace — also do a pingtest.net and a speedtest.net and remember to post all the results.
— DirectX error? Try reinstalling DirectX ( http://pcsupport.about.com/od/fixtheproblem/ht/directx9xp.htm )
— Use Windows Eventviewer to look at the error in xml and copy/paste the solution here
— Run Origin and Battlefield 3 as administrator ( http://technet.microsoft.com/en-us/magazine/ff431742.aspx )
— Go to the cloud button on BF3 and uncheck the “enable cloud storage for all games” box. Launch the game, quit it and re-enable the cloud storage box. Make sure to use the local data when the information box popping up.
Вот новость
Они готовят глобальное обновление для всех серферов чтоб ни кого не выкидывало (нашел на другом форуме) народ там думает что может по австралий скому времени у них там 20:00 или 8:00 am
————————————————————————————
Cheers to Apocalyptic to alerting me to this..
Gameservers is showing a server update scheduled for release in 2 hours aprox EST that is going out..
http://forums.gameservers.com/viewtopic.php?f=9&t=46618 [forums.gameservers.com]
Patch level R5 has been scheduled to be pushed onto all servers starting at 11:00 am EST
Changelogs
— Crashfixes
— Player slot issues
— Latest PunkBuster DLLs included (in case the server doesn’t auto-update)
— Security updates
— Fixed some problems with clientserver handshake, which would make players get kicked from the server halfway through loading
The big change on this one besides some crash fixes and the player slot issues is the PB update that the server will have and one of the reasons why this is a mandatory patch that must be applied to all servers. For the current version, PB versions between players and the servers have been almost a guessing game. So, for this patch and hopefully going forward, the latest PB is on the server. What this also means is that players will need to make sure that they have the latest version of PB installed for their game client install.
Daniel Mastros wrote up instructions on how to make sure you are on the latest version of PB.
Manually updating Punkbuster *recommended*
Quote:
By: zh1nt0 Posted: 3 hours ago 190 comments
For players that are having problems with not being able to connect, you probably want to take a look at this post.
To Manually update your local PunkBuster Security Files, choose «Save As» from your Web Browser’s «File» Menu and explore to find your game folder and the subfolder called «pb».
Save this file in that location (/pb/pbsec.htm or /pb/pbsecsv.htm). The next time you start your game, your PunkBuster will have the latest security information necessary to accept auto-updates from PB Servers.
http://www.evenbalance.com/index.php?page=dl-bf3.php [evenbalance.com]
origina link is found on : http://battlelog.battlefield.com/bf3/news/view/2832654773952043053/ [battlelog.battlefield.com]
CrazyCanukk