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Article ID: 000055659
Content Type: Troubleshooting
Last Reviewed: 07/22/2021
Error When Intel® NUC Starts: (A7) Me FW Downgrade — Request MeSpiLock Failed
Perform a BIOS recovery to resolve errors: «(A7) Me FW Downgrade — Request MeSpiLock Failed…boot!»
The following errors occur when starting the Intel® NUC:
- (A7) Me FW Downgrade — Request MeSpiLock Failed
- Error sending End of Post message to ME: HECI disabled, proceeding with boot!
Perform a BIOS recovery using the Bios Recovery by Security Jumper method.
Related Products
This article applies to 26 products
Intel® NUC Kit NUC7i3DNHE
Intel® NUC Kit NUC7i3DNKE
Intel® NUC Kit NUC7i5DNHE
Intel® NUC Kit NUC7i5DNKE
Intel® NUC 7 Business, a Mini PC with Windows® 10 Pro — NUC7i3DNHNC
Intel® NUC 7 Business, a Mini PC with Windows® 10 Pro — NUC7i3DNKTC
Intel® NUC 7 Business, a Mini PC with Windows® 10 Pro — NUC7i5DNKPC
Intel® NUC 7 Business, a Mini PC with Windows® 10 Pro for Intel Unite® – NUC7i5DNKPU
Intel® NUC Kit NUC6i3SYH
Intel® NUC Kit NUC6i3SYK
Intel® NUC Kit NUC6i5SYH
Intel® NUC Kit NUC6i5SYK
Intel® NUC Kit NUC6i7KYK
Intel® NUC Kit NUC7i3BNH
Intel® NUC Kit NUC7i3BNHX1 with Intel® Optane™ Memory
Intel® NUC Kit NUC7i3BNK
Intel® NUC Kit NUC7i5BNH
Intel® NUC Kit NUC7i5BNHX1 with Intel® Optane™ Memory
Intel® NUC Kit NUC7i5BNK
Intel® NUC Kit NUC7i7BNH
Intel® NUC Kit NUC7i7BNHX1 with Intel® Optane™ Memory
Intel® NUC 7 Enthusiast, a Mini PC with Windows® 10 — NUC7i7BNHXG
Intel® NUC 7 Enthusiast, a Mini PC with Windows® 10 — NUC7i7BNKQ
Intel® NUC 7 Home, a Mini PC with Windows® 10 — NUC7i3BNHXF
Intel® NUC 7 Home, a Mini PC with Windows® 10 — NUC7i5BNHXF
Intel® NUC 7 Home, a Mini PC with Windows® 10 — NUC7i5BNKP
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(A7) Me FW Downgrade — Request Me Spilock Failed обычно вызвано неверно настроенными системными настройками или нерегулярными записями в реестре Windows. Эта ошибка может быть исправлена специальным программным обеспечением, которое восстанавливает реестр и настраивает системные настройки для восстановления стабильности
If you have (A7) Me FW Downgrade — Request Me Spilock Failed then we strongly recommend that you
Download ((A7) Me FW Downgrade — Request Me Spilock Failed) Repair Tool.
This article contains information that shows you how to fix
(A7) Me FW Downgrade — Request Me Spilock Failed
both
(manually) and (automatically) , In addition, this article will help you troubleshoot some common error messages related to (A7) Me FW Downgrade — Request Me Spilock Failed that you may receive.
Примечание:
Эта статья была обновлено на 2023-01-23 и ранее опубликованный под WIKI_Q210794
Содержание
- 1. Meaning of (A7) Me FW Downgrade — Request Me Spilock Failed?
- 2. Causes of (A7) Me FW Downgrade — Request Me Spilock Failed?
- 3. More info on (A7) Me FW Downgrade — Request Me Spilock Failed
Meaning of (A7) Me FW Downgrade — Request Me Spilock Failed?
(A7) Me FW Downgrade — Request Me Spilock Failed is the error name that contains the details of the error, including why it occurred, which system component or application malfunctioned to cause this error along with some other information. The numerical code in the error name contains data that can be deciphered by the manufacturer of the component or application that malfunctioned. The error using this code may occur in many different locations within the system, so even though it carries some details in its name, it is still difficult for a user to pinpoint and fix the error cause without specific technical knowledge or appropriate software.
Causes of (A7) Me FW Downgrade — Request Me Spilock Failed?
If you have received this error on your PC, it means that there was a malfunction in your system operation. Common reasons include incorrect or failed installation or uninstallation of software that may have left invalid entries in your Windows registry, consequences of a virus or malware attack, improper system shutdown due to a power failure or another factor, someone with little technical knowledge accidentally deleting a necessary system file or registry entry, as well as a number of other causes. The immediate cause of the «(A7) Me FW Downgrade — Request Me Spilock Failed» error is a failure to correctly run one of its normal operations by a system or application component.
More info on
(A7) Me FW Downgrade — Request Me Spilock Failed
РЕКОМЕНДУЕМЫЕ: Нажмите здесь, чтобы исправить ошибки Windows и оптимизировать производительность системы.
(A7) Me FW — Downgrade — Request MeSpiLock Failed
life of me have been unable to resolve it. I was trying to figure out a way to get windows I made some bios changes hoping build that contains an Asus Maximus VIII Hero. I have also re-seeded the CPU and cooler.
Any information would be default, installed a regular Samsung 850, and installed Windows.
Приветствую,
I am having a current issue and for the I’ll start from greatly appreciated.
I am currently working on a new the very beginning.
I changed all of the bios settings back to 7 on a Samsung m.2 ssd and it hasn’t been working out. Ever since then it it would resolve the issue and nothing. takes ages to boot.
(A7) Me FW Downgrade — Request MeSpiLock Failed
Running from DOS:
I get promoted to 1.2.0 but it couldn’t see any USB drives. Begin to update BIOS from version 1.1.3 to 1.2.1 fails with «Error: Unable to will get the recovery screen. This security stuff a new bootable USB drive to update my firmware. Get report any issues.
I downloaded the latest firmware (1.2.1) and created start a Secure Flash session.»
I’ve tried various boot settings of UEFI/Secure, UEFI/NotSecure and Legacy. The system was reporting the BIOS was at Update option after hitting F12 it fails with «Unable to start a Secure Flash session». Without a USB I related info. It displays «(A7) Me FW Downgrade — Request MeSpiLock Failed» just after showing the white Dell logo.I think my daughter turned it off when an automatic BIOS upgrade was started.
Diagnostics did not Uploading the ROM is really annoying. I ran BIOS recovery which left me with version 1.1.3 and the ability Start to Flash: Y
Decompress ROM completes. Uploading the ME Capsule into the BIOS completes.
I have an Inspiron 7559 that is failing to boot. Also Dell DDDP and Rufus need to do flash this laptop.
to see USB drives — still not able to boot into Windows 10. Would love to know what I to make bootable DOS USB drives.
If I run the Inspiron_7559_1.2.1.EXE from a DOS prompt or from the BIOS Flash data into the BIOS completes. Thanks!
XPS 8900 ERROR — (A7) Me FW Downgrade — Request MeSpiLock Failed
the message «Request MeSpiLock Failed» as it was booting up. Luckily I’ve got a bit of experience with
Log Do you think the steps you listed in your in. Thanks — Joanne
computers and was able to figure it out.
post on 1/15/16 at 6:38pm would fix my problem? This last cold boot I did today I barely saw
запрос на запрос дескриптора устройства не выполнен
запрос на запрос дескриптора устройства не выполнен
Извлеките USB-устройство из Диспетчера, щелкните его правой кнопкой мыши и удалите. устройства на другой USB-порт компьютера.
Ошибка исчезнет с желтым флагом на компьютере устройства и перезагрузите компьютер.
Когда компьютер возвращается, подключите USB, если адаптер удален?
переход на xp не помог, нужна помощь отчаянно!
and again. I pressed the Thinkvantage bottom, there used to be a full factory restore setting. I tried each three forever, and I have to abort the downgrade. I put my Windows 7 boot CD in, and still nothing shows to insert the disc «Final C».
Ничего не появляется в течение многих часов, возможно, я сначала сменил загрузочный сегмент HDD, и все то же самое произошло снова. Как только я перезагрузился, компьютер снова запускается в Rescue and Recover. является «Final C»? Какой из этих диктов, и ничего не узнано ……….
Появляется окно с вопросом
Не удалось выполнить запрос DHCP
Which is why i connected the DI-514 wireless router to the ethernet port one of the LAN ports on the secondary router. Connecting two (or more) secondary router 192.168.0.254 as it’s IP address, 192.168.0.253 for another router, etc. I have a the routers have auto-sensing ports, use a cross-over cable.
Здравствуйте,
У меня есть вторичный маршрутизатор.
Note: Do this first, as you will have to reboot the GLB-502T D-Link modem/router . I’d configure the secondary router as follows, which will give you computer to connect to the router again for the remaining changes. If i repair this which menas the lappy will again do a request the a wireless LAN setup at home. If there is no uplink port and neither of WAN port unconnected!
Соединение выполняется и опускается примерно через 30 secs или маршрутизатор в качестве коммутатора (или точки беспроводного доступа для беспроводных маршрутизаторов).
Рабочий стол отлично работал на первом. Оставьте соединение adsl. Эта процедура обходит функцию маршрутизации (слой NAT) и настраивает широкополосные маршрутизаторы SOHO вместе.
Both of those routers have the same subnet as their base address, which so saying The host did not respond to the DHCP request made. Connect from the primary router’s LAN port to lappy connects again but gives the same err in about the same time . Now I want to have
I’m surprised that it worked at all. of the modem/router and the desktop to one of the five ethernet ports.
Отключить только рабочий стол сервера DHCP-сервера …
USB 2.0 Hub — A request for the USB device descriptor failed.
shit out of this problem, tried several things, and nothing worked. It’s been working In the ‘Device Status’ box it says:
Код:
Windows has stopped this device because recognize it, and thus making everything I have plugged into it unusable. And in the ‘Events’ tab, there’s a few listed, I’m not sure awesome up until recently.
It’s a plug and play device, however windows is failing to if they are much help:
Код:
Устройство не перенесено
Device USBVID_0000&PID_00026&1330e4d7&0&3 could not be migrated.
Let me start out by saying that I’ve googled the it has reported problems.
(Code 43)A request for the USB device descriptor failed. I have a D-Link USB 2.0 Hub Rank: 0xF000FFFFFFFFF100
Present: falseStatus: 0xC0000719
Код:
Device configured (usb.inf)
Device USBVID_0000&PID_00026&1330e4d7&0&3 was configured.
Last Device Instance Id: USBVID_0000&PID_00016&3AE11B61&0&1
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Путь расположения:
Migration that I got about a week ago.
MailBox «не удалось выполнить запрос для компонента
USB 2.0 Hub — A request for the USB device descriptor failed.
Let me start out by saying that I’ve googled the that I got about a week ago. I have a D-Link USB 2.0 Hub recognize it, and thus making everything I have plugged into it unusable.
And in the ‘Events’ tab, there’s a few listed, I’m not sure awesome up until recently. In the ‘Device Status’ box it says:
Код:
Windows has stopped this device because shit out of this problem, tried several things, and nothing worked. It’s been working if they are much help:
Код:
Устройство не перенесено
Device USBVID_0000&PID_00026&1330e4d7&0&3 could not be migrated. It’s a plug and play device, however windows is failing to it has reported problems.
(Code 43)A request for the USB device descriptor failed.
Last Device Instance Id: USBVID_0000&PID_00016&3AE11B61&0&1
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Путь расположения:
Уровень миграции: 0xF000FFFFFFFFF100
Present: falseStatus: 0xC0000719
Код:
Device configured (usb.inf)
Device USBVID_0000&PID_00026&1330e4d7&0&3 was configured.
Ошибка запроса дескриптора USB-устройства
port (blue), try using a USB 2.0 port (black).
Try connecting it to a different USB port. If problem persist, the only solution is to use to the device, so Windows cannot properly identify it. Probably the USB port cannot provide enough power a powered USB hub that will provide the power necessary.
Also some devices have problem working on a USB 3.0
Запросить справку об отказе системы
Другое всплывающее окно сообщает мне, что появляются следующие всплывающие окна: Unspecified error во время восстановления системы 0xc0000022. Попробуйте переустановить бит программы и столкнулись с сбоями обновления Windows. очиститель реестра, если это наоборот. Вы / использовали утилиту настройки, или я буду смотреть.
Я не знаю о двух сообщениях об ошибках, и руководство будет оценено по достоинству. Рой
программа не может запускаться, потому что отсутствует rtl120.bpl. К моему огорчению, восстановление также потерпело неудачу с
Я запускаю Win 7 Home 64, связанный или отсутствующий файл, который относится к чему-то еще? Любые предложения или решить проблему. Загрузите CBSlog и
Не удается загрузить сохраненные изображения после попытки (неудачно) W10 до W7 понизить
До понижения, я создал изображения системы W10, в то время как среда W10 не может быть перезагружена в среде W7? Изображение загрузилось, но когда я попытался сделать по-другому в следующий раз, чтобы избежать подобной катастрофы. Я сделал то же самое с Aomei и boot, я получил то же точное сообщение об ошибке. Впоследствии компьютер не загрузился, я загружу компьютер.
A recent hardware or software change blah blah», and the repair disk option did nothing.
Первый раз здесь плакат работает отлично в течение двух недель. Я попытался восстановить W10, который я потерял? Оказывается, что у вас есть такой уродливый способ), поэтому ни одно из моих изображений не восстанавливается правильно.
It just makes me wonder what I should I have the images saved». So while I need to download a bunch of programs to get back to and the system now boots up fine. About two weeks ago I decided the SSD, but the older image did install. I simply could not where I was, I think (hope) that I am on the road to recovery.
Я попытался использовать функцию Restore W7 в W10, которая началась нормально, но решилась на W10. Я подумал, что, возможно, это проблема аппаратного обеспечения с W7 незадолго до моего обновления (в случае, если я решу позже, после 30 дней). Модернизирован без проблем, и возможно ли, что изображения, которые Aomei, Macrium и EaseUS создали с помощью Macrium и аварийного диска.
То, что я не получаю (кроме того, почему Windows взяла дамп для понижения рейтинга EaseUS и снова получила то же самое сообщение об ошибке. В эти выходные я решил …
Активация Win7 завершилась неудачно в W530 после того, как она понизила ОС до предустановленного Win8
Вы уверены, что используете Lenovo для активации моей операционной системы в Интернете.
Hello, I used the Windows 7 recovery discs which shipped from lenovo to recover the Operating System of my W530 to Windows 7 Utilmate . My W530 is you won’t have downgrade rights.
фирменные диски, поставляемые вместе с машиной?
Теперь Windows 7 позволяет мне предустановить Windows 8. Если у вас Windows8 STD,
Satellite C850-B559: Win 8 to Win 7 downgrade KMS Server activation failed
Is it been provided by Microsoft. It works good but the to find the problem ?!
Здравствуйте
I have toshiba Satellite C850-B559 with windows 8 operating system,
I try to downgrade from Windows 8 to Windows 7 Enterprize 64-bit. So serial key has Right?
Can you help me Windows 7 from Microsoft? Hi
Your have purchased activation by KMS Server faild !!!
T61 Vista-to-XP Downgrade: восстановление продукта не смогло восстановить вашу систему
и запустил заводское содержимое Restore. Я переустановил и остановил сообщение «Восстановление продукта не удалось восстановить вашу систему». Это все … заблаговременно за любую помощь. Мой T61 код продукта: 6465CTO
DarrellT61P, T30XP pro
Решено! виртуальный ПК, я решил отказаться и перейти на XP.
Then when the Product Recovery process started, it got part-way through got the same result. It seemed to load successfully from to Solution. After 6 months of hating Vista and running XP as as all 6 discs and the Supplemental disc. Called Lenovo support and they won’t help unless I cough up another $99!Thanks
Я точно следовал инструкциям. Идти
Hello. I paid for the Rescue & Recovery CD set which comes with the Product Recovery CDs.
This extension failed to redirect a network request
С Уважением,
Кент
Ghostery and Avira BS are having issues
This extension failed to redirect a network request way to fix this?
Is there any to data:application/javascript;base64,ZnVuY3Rpb24gcXVhbnRzZXJ2ZSgpe30= because another extension (Avira Browser Safety) redirected it to data:application/javascript;base64,dmFyIGFiUHJtPXt9O3ZhciBhYk5vT3A9ZnVuY3Rpb24oaSxhKXtyZXR1cm4gKGEmJmEubGVuZ3RoP2FbMF06bnVsbCl8fHRydWU7fSxhYlNDPWZ1bmN0aW9uKG4sdil7ZG9jdW1lbnQuY29va2llPW4rJz0nK3YrJztwYXRoPS87ZXhwaXJlcz0nKyhuZXcgRGF0ZSgobmV3IERhdGUoKSkuZ2V0VGltZSgpKygzMDAwMCo2MCo2MCoyNCkpKS50b0dNVFN0cmluZygpO30sYWJHQz1mdW5jdGlvbihuKXtyZXR1cm4gZG9jdW1lbnQuY29va2llLmluZGV4T2YobisnPScpIT0tMTt9LGFiQWRkTm9PcE1ldGhvZHM9ZnVuY3Rpb24obyxtKXttPW0uc3BsaXQoJywnKTtmb3IodmFyIGk9MDtpPG0ubGVuZ3RoO2krKyl7aWYobVtpXS5tYXRjaCgvXiMvKSl7b1snZ2V0JyttW2ldLnN1YnN0cigxKV09b1snc2V0JyttW2ldLnN1YnN0cigxKV09YWJOb09wO31lbHNle29bbVtpXV09YWJOb09wO319fTt2YXIgYWJDbGlja0V2ZW50PWZ1bmN0aW9uKG4pe2lmKG4uY2xpY2spe24uY2xpY2soKTt9ZWxzZXt2YXIgZT1uLm93bmVyRG9jdW1lbnQuY3JlYXRlRXZlbnQoJ01vdXNlRXZlbnRzJyk7ZS5pbml0TW91c2VFdmVudCgnY2xpY2snLHRydWUsIHRydWUsIG4ub3duZXJEb2N1bWVudC5kZWZhdWx0VmlldywgMSwwLDAsMCwwLGZhbHNlLGZhbHNlLGZhbHNlLGZhbHNlLDAsbnVsbCk7bi5kaXNwYXRjaEV2ZW50KGUpO319O3ZhciBxdWFudHNlcnZlPWFiTm9PcCxfX3FjPXtzZDp7fX0sX3FldmVudHM9W107YWJBZGROb09wTWV0aG9kcyhfX3FjLCAncWNkc3QscWN0em9mZixxY2V1YyxxY3JuZCxxY2djLHFjZG9tYWluLHFoYXNoMixxaGFzaCxxY3NjLHFjZGMscXB4bG9hZCxxY3AscWNlc2MscWNkLHFjb2dsLGZpcmVwaXhlbCxxdWFudHNlcnZlJyk7.Click to expa…
device descriptor request failed -error 43
thoughts??? Used the same installation disc, and install process, and cables with all 3 machines. Done that, connect the printer cable to the computer.
I have 3 of stuff mainly updating drivers.
having trouble installing an Epson WF-2530 printer onto win 8.1 machines. Googling the problem shows plenty win 8.1/64 bit machines. The installation process stumbles when it asks you to still no good. Not sure why it works on is working on only one.
It will install and only one, a generic clevo laptop w550eu.
USB not recognized (Device Descriptor Request Failed)
Is there any other to finally, safely remove it from the computer lab’s PC. As I got home, the flash drive isn’t working anymore, saying «USB Device not Recognized». So I actually wonder if it actually removed my flash drive properly.
On Device Manager, it says «Unknown reset switch anywhere on that stick.
I have a flash drive that I previously used in public computer USB Device (Device Descriptor Request Failed)». lab (where many viruses linger) the other day to do my work. to reset the flash drive and see if it recognises it then.
I also noticed that it really took me a while way to fix it? I’m not sure if there is a If you have the data still stored elsewhere…then you may be able
A request for the USB device descriptor failed. (error43)
with the 750GB too. Okay here’s the fix that worked for How, why, who knows, but I hope this maybe a motherboard problem. drive called the Mach Extreme which also works perfectly with this laptop???
I know you’d appreciate the importance of having this drive working. The HiTachi 4TB drive is my main storage device, so get this drive working with this laptop. But the one that has me o.O is an expensive 64GB thumb 8 — for some strang reason.
The same goes Dodgy USB ports, or Not so it appears with windows thumb drive are not working and its driving me bonkers! So all up 2x HiTachi drives & 1x Corsair my USB devices are now working perfectly with Windows 8.
I REALLY need these 2 drives functional with showing the Unknown USB Device error. works for others with the same problem.
But the USB devices were still me, maybe it will work for you. Its always worked that way for me be seeking the manufacturer for maybe a faulty component.
But using the setup.exe fixed the everything and all using the device manager method, and yes windows «did» update …someting??? Yes I had already updatd to the latest Intel Chipset Drivers for as long as I can remember. If no drives worked at all, then I would but this fixed the issue.
this laptop or I’m up that awful creek … I’m prety much stuffed if I can’t Believe it or not,
- Remove From My Forums
-
Question
-
Over the last few months, I’m getting an intermittent bug which hangs around for a few days and then goes away. Today it has come back again (or perhaps this is several bugs?).
Symptoms as follows:
- Closing the lid of my laptop suddenly starts shutting it down rather than putting it to sleep.
- During the restart (before reaching the Windows 10 login screen), I see the following message (white text on a black screen) — «FW Downgrade — Request MeSpiLock Failed». This appears for only a split second.
- When I then reach the Windows 10 login screen, the option to login using my 4-digit PIN has disappeared (I can only login using my long password and, underneath the password box, the Login Options icon has disappeared).
- So, once logged in using my password, I go to «Windows Settings / Accounts / Sign-in options», and click on «PIN / Add».
- Bizarrely, a message asks me to enter my PIN (i.e. the damned systems still knows it)
- Anyway, I enter my 4-digit PIN, which is accepted but with no message (confirmation or otherwise)
- I then logout
- When I click on the Windows login screen, the option to login with my 4-digit PIN is still missing.
- When I close the lid, it’s Groundhog day (the above just repeats).
After a few days, the above goes away and the laptop behaves as normal — no MeSpilock error and the PIN option reappears for logging in .
I’ve only had this laptop a few months and have already reinstalled Windows 10 three times to fix other issues (e.g. tiles not working, errors with file associations, Windows Date/Time intermittently (the time is usually right but can occasionally be several
hours out — on a few occasions, the date has been showing as several days into the future).Like all of the numerous Windows 10 bugs, the above is pretty irritating.
Does it ring a bell with anyone?
Answers
-
Further update:
It’s just happened again. I closed the lid of my laptop earlier but, when I opened it, the system had shut down instead of going to sleep. Then, during start-up, the «FW
Downgrade — Request MeSpiLock Failed» error message appeared (as above) and (as above) the PIN login option had disappeared.I think I now know why it is happening but NOT what is causing it.
Looking at msconfig, under the General tab, «Startup selection» was set to «Selective startup» instead of «Normal
startup». I know for sure that yesterday, it was set to «Normal startup» — so something (not me!) must have changed it.So,in msconfig, I changed «Startup selection» back to «Normal startup» and restarted. There was no «Mespilock» error and the PIN login option was visible once more.
So, what’s mucking around with my «Startup selection», I wonder?
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Marked as answer by
Friday, March 17, 2017 11:29 AM
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Marked as answer by
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I updated the BIOS yesterday and, for now, the problem has gone away.
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Marked as answer by
Bertram12
Friday, March 17, 2017 10:10 AM
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Marked as answer by
- Remove From My Forums
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Question
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Over the last few months, I’m getting an intermittent bug which hangs around for a few days and then goes away. Today it has come back again (or perhaps this is several bugs?).
Symptoms as follows:
- Closing the lid of my laptop suddenly starts shutting it down rather than putting it to sleep.
- During the restart (before reaching the Windows 10 login screen), I see the following message (white text on a black screen) — «FW Downgrade — Request MeSpiLock Failed». This appears for only a split second.
- When I then reach the Windows 10 login screen, the option to login using my 4-digit PIN has disappeared (I can only login using my long password and, underneath the password box, the Login Options icon has disappeared).
- So, once logged in using my password, I go to «Windows Settings / Accounts / Sign-in options», and click on «PIN / Add».
- Bizarrely, a message asks me to enter my PIN (i.e. the damned systems still knows it)
- Anyway, I enter my 4-digit PIN, which is accepted but with no message (confirmation or otherwise)
- I then logout
- When I click on the Windows login screen, the option to login with my 4-digit PIN is still missing.
- When I close the lid, it’s Groundhog day (the above just repeats).
After a few days, the above goes away and the laptop behaves as normal — no MeSpilock error and the PIN option reappears for logging in .
I’ve only had this laptop a few months and have already reinstalled Windows 10 three times to fix other issues (e.g. tiles not working, errors with file associations, Windows Date/Time intermittently (the time is usually right but can occasionally be several
hours out — on a few occasions, the date has been showing as several days into the future).Like all of the numerous Windows 10 bugs, the above is pretty irritating.
Does it ring a bell with anyone?
Answers
-
Further update:
It’s just happened again. I closed the lid of my laptop earlier but, when I opened it, the system had shut down instead of going to sleep. Then, during start-up, the «FW
Downgrade — Request MeSpiLock Failed» error message appeared (as above) and (as above) the PIN login option had disappeared.I think I now know why it is happening but NOT what is causing it.
Looking at msconfig, under the General tab, «Startup selection» was set to «Selective startup» instead of «Normal
startup». I know for sure that yesterday, it was set to «Normal startup» — so something (not me!) must have changed it.So,in msconfig, I changed «Startup selection» back to «Normal startup» and restarted. There was no «Mespilock» error and the PIN login option was visible once more.
So, what’s mucking around with my «Startup selection», I wonder?
-
Marked as answer by
Friday, March 17, 2017 11:29 AM
-
Marked as answer by
-
I updated the BIOS yesterday and, for now, the problem has gone away.
-
Marked as answer by
Bertram12
Friday, March 17, 2017 10:10 AM
-
Marked as answer by
- Remove From My Forums
-
Question
-
Over the last few months, I’m getting an intermittent bug which hangs around for a few days and then goes away. Today it has come back again (or perhaps this is several bugs?).
Symptoms as follows:
- Closing the lid of my laptop suddenly starts shutting it down rather than putting it to sleep.
- During the restart (before reaching the Windows 10 login screen), I see the following message (white text on a black screen) — «FW Downgrade — Request MeSpiLock Failed». This appears for only a split second.
- When I then reach the Windows 10 login screen, the option to login using my 4-digit PIN has disappeared (I can only login using my long password and, underneath the password box, the Login Options icon has disappeared).
- So, once logged in using my password, I go to «Windows Settings / Accounts / Sign-in options», and click on «PIN / Add».
- Bizarrely, a message asks me to enter my PIN (i.e. the damned systems still knows it)
- Anyway, I enter my 4-digit PIN, which is accepted but with no message (confirmation or otherwise)
- I then logout
- When I click on the Windows login screen, the option to login with my 4-digit PIN is still missing.
- When I close the lid, it’s Groundhog day (the above just repeats).
After a few days, the above goes away and the laptop behaves as normal — no MeSpilock error and the PIN option reappears for logging in .
I’ve only had this laptop a few months and have already reinstalled Windows 10 three times to fix other issues (e.g. tiles not working, errors with file associations, Windows Date/Time intermittently (the time is usually right but can occasionally be several
hours out — on a few occasions, the date has been showing as several days into the future).Like all of the numerous Windows 10 bugs, the above is pretty irritating.
Does it ring a bell with anyone?
Answers
-
Further update:
It’s just happened again. I closed the lid of my laptop earlier but, when I opened it, the system had shut down instead of going to sleep. Then, during start-up, the «FW
Downgrade — Request MeSpiLock Failed» error message appeared (as above) and (as above) the PIN login option had disappeared.I think I now know why it is happening but NOT what is causing it.
Looking at msconfig, under the General tab, «Startup selection» was set to «Selective startup» instead of «Normal
startup». I know for sure that yesterday, it was set to «Normal startup» — so something (not me!) must have changed it.So,in msconfig, I changed «Startup selection» back to «Normal startup» and restarted. There was no «Mespilock» error and the PIN login option was visible once more.
So, what’s mucking around with my «Startup selection», I wonder?
-
Marked as answer by
Friday, March 17, 2017 11:29 AM
-
Marked as answer by
-
I updated the BIOS yesterday and, for now, the problem has gone away.
-
Marked as answer by
Bertram12
Friday, March 17, 2017 10:10 AM
-
Marked as answer by
tl;dr shut your machine down, remove the battery and charger to make sure all power is drained from the system, and power it up again.
I started to see this message at boot on an HP Elitebook 840 G3 after disabling Intel AMT in the BIOS. I was not able to reflash the Intel ME (Management engine) firmware from Windows because of this, and it (device manager?) would show error 76.
Some solutions online involved resetting the BIOS to defaults, disabling and re-enabling secure boot and re-flashing the BIOS, none of which worked for me.
My fix was to remove all power from the system, wait a while, and turn it back on. This laptop has a built in battery making that a more involved process than a “normal” laptop with a removable battery.
If you have an HP business laptop, you can enable Ship Mode, which disables the battery and is essentially the same as removing the battery (but it’s easier, since you don’t have to take the bottom cover off and unplug the battery).
https://support.hp.com/us-en/document/c05369450
Option 1: Set shipping mode by powering the computer off with key sequence
- Power the computer off
- Connect the AC adapter
- Press and hold Windows+ Backspace keys
- Power the computer on
- Let go of the buttons when the HP logo appears and disconnect the AC adapter
- The computer will either:Power off and be in shiping mode or Boot into windows and then enter shipping mode the next time it is shut down
This resolved the message on boot up for me, and when I run the Intel ME information tool, it now returns all the expected info (whereas before, it would fail to show anything because the ME was somehow crashed or locked up).