Решение проблем
Xerox
®
WorkCentre
®
5022/5024 Multifunction Printer
User Guide
13-40
024-959
Не вставлен лоток 1 или направляющие
бумаги установлены неправильно.
Нажмите кнопку Стоп на панели
управления и вставьте лоток 1, или
проверьте положение направляющих
бумаги.
024-960
Не вставлен лоток 2 или направляющие
бумаги установлены неправильно.
Нажмите кнопку Стоп на панели
управления и вставьте лоток 2, или
проверьте положение направляющих
бумаги.
024-961
Не вставлен лоток 3 или направляющие
бумаги установлены неправильно.
Нажмите кнопку Стоп на панели
управления и вставьте лоток 3, или
проверьте положение направляющих
бумаги.
024-962
Не вставлен лоток 4 или направляющие
бумаги установлены неправильно.
Нажмите кнопку Стоп на панели
управления и вставьте лоток 4, или
проверьте положение направляющих
бумаги.
024-965
Ни в одном из лотков нет бумаги, указанной
для данного задания.
Вложите указанную бумагу или нажмите
кнопку Стоп на панели управления для
отмены задания.
024-966
Попытка автоматического выбора лотка,
когда все лотке, кроме лотка 5 (обходного),
для автовыбора недоступны.
Нажмите кнопку Стоп на панели
управления и повторите попытку.
024-718
Несовместимые параметры печати.
Несовместимое сочетание заданных
параметров, таких как «Формат оригинала»,
«Формат бумаги», «Лоток для бумаги»,
«2-сторонняя печать» и «Выходной лоток».
Проверьте данные печати и попробуйте
распечатать еще раз.
026-737
Ошибка сети.
Попросите администратора сети
проверить сеть или сервер.
027-518
Не удается войти в систему по месту
назначения отправки данных.
Нажмите кнопку Стоп на панели
управления и отмените задание.
027-520
Используются недопустимые символы или
не найден указанный путь.
Нажмите кнопку Стоп на панели
управления и отмените задание.
027-522
Не удается выполнить запись по месту
назначения отправки данных.
Нажмите кнопку Стоп на панели
управления и отмените задание.
027-528
Не удается сохранить данные в общей папке,
т. к. заполнен жесткий диск компьютера.
Нажмите кнопку Стоп на панели
управления и удалите лишние данные,
чтобы освободить место на жестком
диске.
027-543
Неверное имя сервера SMB (NetBIOS).
Проверьте имя сервера SMB или нажмите
кнопку Стоп на панели управления,
чтобы отменить задание.
Код
ошибки
Причина
Устранение
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- Xerox® VersaLink® C500 C505 C600 C605 Error Codes
Xerox® VersaLink® C500 C505 C600 C605 Error Codes
21st June 2021
Having problems? here’s a handy list of Xerox error codes that will help you identify the problem.
If the problem continues, send us an email to sales@xentair.com and we can help you further.
002-500 ui control panel error | 003-311 iit cdi I/f mismatch | 003-318 003-319 iit software fail | 003-320 to 003-343 iiss-ess communication fail | 003-344 iiss-ess x hotline fail 003-345 003-346 x pio mismatch error | 003-700 returned documents error | 003-701 duplication prevention code error | 003-702 different magnification error | 003-703 003-704 colour correction error | 003-705 energy saving paper size mismatch error | 003-750 insufficient documents duplex book error | 003-751 capacity error | 003-752 932 935 600dpi cannot be scanned error | 003-753 913 930 933 300dpi cannot be scanned error | 003-754 003-756 s2x error | 003-757 931 934 400dpi cannot be scanned error | 003-760 003-761 scan settings error | 003-763 adjustment chart not found error | 003-764 document insufficient (image overlay) error | 003-780 scan image compression error | 003-795 ams limit error | 003-940 insufficient memory error | 003-941 insufficient page memory error | 003-942 003-956 document size auto detect error | 003-944 repeat image count fail error | 003-946 image rotation (copy aps) error | 003-947 948 document error | 003-952 document colour mismatch error | 003-955 documents size exchange error | 003-956 documents size unknown error | 003-963 and 003-966 ats/aps error | 003-965 ats/aps error | 003-970 003-976 fax line memory error | 003-971 prevention code detect with the right to cancel error | 003-972 maximum stored page error | 003-973 image rotation error | 003-974 next original specification error | 003-977 document mismatch (multi scan) error | 003-978 colour document mismatch (multi scan) error | 005-121 123 124 900 906 908 911 940 947 948 dadf jam error | 005-194 size mismatch jam on ss mix size error | 005-198 too short size jam error | 005-199 too long size jam error | 005-210 dadf download fail error | 005-275 dadf ram fail error | 005-280 dadf eeprom fail error | 005-305 dadf jam error | 005-941 not enough documents error | 010-105 010-106 fusing assembly exit sensor error | 010-321 fusing unit nip fail error | 010-329 to 010-346 fusing assembly hr error | 010-420 and 010-421 fusing assembly life error | 011-101 and 011-102 mbx vertical sensor error | 011-210 and 011-334 mbx nvm and downloader fail error | 011-301 mbx rear cover open error | 011-912 mbx static jam error | 011-941 to 011-944 mbx static jam error | 012-122 compile tray exit sensor off jam error | 012-152 compile tray exit sensor on jam error | 012-161 finisher set eject jam error | 012-210 and 012-334 finisher nvm and downloader fail error | 012-211 to 012-213 stacker tray fail error | 012-239 to 012-240 finisher sub-paddle home sensor on/off fail error | 012-259 to 012-280 finisher eject home sensor on/off fail error | 012-283 to 012-284 finisher set clamp home sensor on/off fail error | 012-290 staple cover interlock 24v disconnect fail error | 012-291 stapler fail error | 012-405 stapler near empty error | 012-912 finisher static jam error | 013-286 and 013-287 right tamper home snr on/off fail error | 013-288 and 013-289 left tamper home snr on/off fail error | 014-302 finisher rear cover interlock open error | 014-303 staple cover interlock open error | 016-210 506 777 780 798 hdd error | 016-211 016-212 sw option fail memory low error | 016-214 sw option fail (fax card) error | 016-234 016-235 xcp error | 016-242 system gmt clock fail error | 016-244 self-signed certificate auto update fail error | 016-310 ssmm job log full error | 016-311 315 319 354 scanner/iit error | s error | 016-314 sw option fail (hybrid watermark) error | 016-320 document formatter fatal error | 016-321 fax module error | 016-323 b-formatter fatal error | 016-324 scheduled image overwrite error | 016-325 using personal certificate error | 016-326 362 607 ui cable connection fail error | 016-328 connection fail error | 016-330 to 016-332 cont system memory fail error | 016-342 to 016-345 controller fail error | 016-346 cont a4fax modem diagnosis fail error | 016-349 to 016-351 emmc card error | s error | 016-352 609 610 internal network init/pci/pciex fail error | 016-353 356 606 iot-controller communication fail error | 016-354 iot-controller communication fail error | 016-355 016-356 controller asic fail error | 016-359 360 361 controller usb fail error | 016-360 016-362 controller ui fail error | 016-366 016-367 controller hdd fail error | 016-371 controller usb 1.1 host fail error | 016-383 controller os communication fail error | 016-400 401 402 403 406 802.1x authentication failure — network1 error | 016-404 802.1x inside failure error | 016-405 certificate db file error | 016-407 to 016-412 xcp error | 016-421 input tray is removed error | 016-422 016-423 offline error | 016-424 016-425 power mode error | 016-426 dhcp error | 016-427 428 429 430 431 432 802.1x failures (network 2) error | 016-450 smb host name duplicated error | 016-453 016-454 ipv6/dynamic dns failure error | 016-455 016-456 sntp time out error | 016-461 under non-transmitted image log stagnation error | 016-500 rom write error | (during dld method) error | 016-503 to 016-505 smtp server fail for redirector error | 016-506 imagelog hdd full error | 016-507 016-508 image log send fail error | 016-509 016-510 image log no send rule error | 016-511 016-512 image log invalid send rule error | 016-513 smtp server reception error | 016-514 xps error | 016-515 xps short of memory 016-516 xps print ticket description error | 016-518 ps booklet conflict wm error | 016-519 device dv limit reached error | 016-521 smartcard not found error | 016-522 ldap ssl error | 112 error | 016-523 ldap ssl error | 113 error | 016-524 016-525 ldap ssl error | 114 and 115 error | 016-526 ldap ssl error | 116 error | 016-527 ldap ssl error | 117 error | 016-528 smart card not authorised error | 016-529 remote download server timeout error | 016-533 kerberos attestation protocol error | 37 error | 016-534 kerberos attestation protocol error | 41 and 42 error | 016-535 remote download file access error | 016-536 host name solution error | in remote download error | 016-537 remote download server connection error | 016-538 remote download file write error | 016-539 kerberos attestation other protocol error | 016-543 545 546 548 553 554 555 556 557 558 attestation agent error | 016-559 remote download parameter error | 016-560 attestation agent error | 560 error | 016-562 detected user duplication error | 016-563 imagelog memory full (exp. Kit) error | 016-564 remote download server authentication failed error | 016-565 backup restore error | 016-566 backup restore condition error | 016-567 backup capacity full error | 016-568 backup restore failed error | 016-570 job ticket out of memory error | 016-571 job ticket wrong parameters error | 016-572 job ticket media error | 016-573 job ticket parse error | 016-574 ftp host name solution error | 016-575 ftp dns server error | 016-576 ftp server connection error | 016-577 ftp service error | 016-578 ftp login name or password error | 016-579 ftp scanning picture preservation place error | 016-580 ftp file name acquisition failure error | 016-581 ftp file name suffix limit error | 016-582 016-588 ftp file creation failure error | 016-583 016-584 ftp folder creation failure error | 016-585 587 589 ftp file delete/read failure error | 016-586 ftp lock folder delete failure error | 016-590 ftp data reading failure error | 016-591 ftp scan filing policy error | 016-592 ftp dat file access error | 016-593 to 016-596 ftp error | 016-597 same file on ftp server error | 016-598 016-599 email message size error | 016-600 016-601 ko authentication locked error | 016-604 debug log created error | 016-606 016-608 controller connection fail error | 016-609 016-610 pci option fail error | 016-611 emmc card connection fail error | 016-700 password below minimum error | 016-701 out of art ex memory error | 016-702 out of page buffer error | 016-703 email to invalid box error | 016-704 mailbox full error | 016-705 secure print fail error | 016-706 maximum user number exceeded error | 016-707 sample print fail error | 016-708 annotation/watermark hdd full error | 016-709 art ex command error | 016-710 delayed print fail error | 016-711 email transmission size limit error | 016-712 panther capacity error | 016-713 016-714 security box error | 016-715 escp form invalid password error | 016-716 tiff data overflow error | 016-717 fax send result not found error | 016-718 out of pcl6 memory error | 016-719 out of pcl memory error | 016-720 pcl command error | 016-721 and 016-722 settings error | 016-725 b-formatter library image conversion error | 016-726 pdl auto switch fail error | 016-727 unstorable document error | 016-728 unsupported tiff data error | 016-729 tiff data size error | 016-731 016-732 invalid data error | 016-733 destination address resolution error | 016-735 updating job template error | 016-741 download mode fail error | 016-742 download data product id mismatch error | 016-743 device model/panel type error | 016-744 download data checksum error | 016-745 download data xpjl fatal error | 016-746 016-751 unsupported pdf file error | 016-747 drawing annotation memory error | 016-748 774 775 778 981 hdd full error | 016-749 jcl syntax error | 016-750 print job ticket description error | 016-752 pdf short of memory error | 016-753 pdf password mismatched error | 016-755 pdf print prohibited error | 016-756 auditron-prohibit service error | 016-757 auditron invalid user error | 016-758 auditron disabled function error | 016-759 auditron limit reached error | 016-760 ps decompose failure error | 016-761 fifo empty error | 016-762 print language not installed error | 016-763 pop server connect error | 016-764 smtp server connect error | 016-765 016-766 smtp server error | 016-767 invalid email address error | 016-768 invalid sender address error | 016-769 smtp server unsupported dsn error | 016-770 direct fax function canceled error | 016-772 scan data repository error | 016-776 image conversion error | 016-779 scan image conversion error | 016-781 server connect error | 016-786 hdd full scan write error | 016-788 retrieve to browser failed error | 016-790 email fragment over error | 016-792 specified job not found error | 016-794 media not inserted error | 016-795 media reader format error | 016-796 document insert operation error | 016-797 image file read error | 016-799 plw print instruction fail error | 016-910 016-911 required resource not ready error | 016-917 to 016-919 toner y/m/c life end error | 016-940 to 016-949 incorrect job settings error | 016-982 hdd access error | 2 error | 016-983 image log hdd full error | 016-985 scan to email data size error | 017-500 job limit illegal response error | 017-501 multiple permission restrictions error | 017-503 password over maximum error | 017-504 017-505 017-506 joblimit server connection fail error | 017-507 disabled direct print error | 017-713 start tls unsupported fail error | 017-714 smtp over ssl fail error | 017-715 ssl certificate fail error | 017-716 to 017-718 ssl certificate (smtp) fail error | 017-719 smtp over ssl internal fail error | 017-720 017-721 pjl command fail error | 017-722 total impressions over fail error | 017-723 docuworks unsupported character fail error | 017-725 forced annotation syntax fail error | 017-728 scan job-flow document fail error | 017-729 temporary error | in pdl transfer error | 017-730 network error | in pdl transfer error | 017-731 pop server not connected error | 017-732 offline error | in pdl transfer error | 017-733 internal error | in pdl transfer error | 017-734 ipp data error | 017-735 unauthorised auditron user error | 017-737 017-738 017-746 out of memory fail error | 017-739 017-740 transfer service not available error | 017-741 custom transfer invalid plug-in error | 017-742 to 017-744 custom transfer plug-in connection error | 017-747 custom transfer plug-in connection timeout error | 017-748 custom transfer plug-in invalid device error | 017-749 custom transfer plug-in xml fail error | 017-750 custom transfer plug-in internal fail error | 017-751 custom transfer plug-in other fail error | 017-755 software download via network fail error | 017-759 download data inspection error | 017-760 017-766 pop over ssl fail error | 017-761 017-767 ssl server cert untrusted (pop) error | 017-762 763 764 768 769 770 ssl certificate (pop) fail error | 017-765 017-771 pop over ssl internal fail error | 017-772 scan all blank page fail error | 017-773 netlog task error | 017-774 message lost error | 017-775 network api error | 017-776 017-777 syslog server error | 017-778 queue error | 017-779 link error | 017-780 held job timeout error | 017-782 784 85 786 custom image processing plug-in error | 017-783 custom image processing memory error | 017-787 google cloud print data error | 017-789 job limit estimation logic fail error | 017-790 to 017-799 print permission error | 018-400 ipsec configuration mismatch error | 018-405 user account disabled error | 018-406 setting status of ip address (ipv4) error | 018-407 setting status of ip address (ipv6) error | 018-408 018-429 018-430 duplicate ip address ipv4 (wifi) error | 018-409 412 413 duplicate ipv6 address 1 error | 018-410 018-411 dynamic dns update failure error | 018-414 duplicate ipv6 address 2 error | 018-415 duplicate ipv6 address 3 error | 018-416 duplicate ipv6 address 4 error | 018-424 wlan wpa-enterprise certificate empty failure error | 018-425 wlan wpa-enterprise certificate unavailability failure error | 018-426 wlan wpa-enterprise server certificate failure 018-427 duplicate ip address range wi-fi and wi-fi direct 018-428 wlan module connection failure error | 018-431 duplicate ipv6 address (wifi) error | 018-432 duplicate ipv6 address (wifi) error | 018-433 duplicate ipv6 address (wifi) error | 018-434 duplicate ipv6 address (wifi) error | 018-435 duplicate ipv6 address (wifi) error | 018-436 duplicate ipv6 address (wifi) error | 018-439 018-440 018-441 wi-fi direct stops error | 018-500 501 503 504 506 507 508 ca server error | 018-502 smb login failure error | 018-505 smb-dos protocol error | 018-509 template parameter conflict error | 018-524 invalid device network setting error | 018-525 hdd full or access error | 018-526 to 529 531 532 cui scan error | 018-530 authentication error | 018-543 shared name error | in smb server error | 018-547 smb scan users restriction error | 018-556 http server script error | 018-557 http invalid character in filename error | 018-558 http file not found error | 018-559 http file duplication fail error | 018-560 to 018-563 http server login fail error | 018-564 host name solution error | in http error | 018-565 proxy name solution error | in http error | 018-566 018-567 server connect error | in http error | 018-568 http server ssl access fail error | 018-569 http server certificate fail error | 018-570 http certificate fail error | 018-571 internal error | in scan error | 018-587 file duplication fail error | 018-588 scan filing policy invalid error | 018-589 nextname file error | 018-590 same name exists error | 018-591 file name suffix over limit error | 018-592 018-593 lock folder fail error | 018-595 detected user duplication error | 018-596 018-700 network error | 018-701 to 018-705 ldap protocol error | s 01 to 05 error | 018-709 active communication is unavailable now fail error | 018-710 to 018-714 ldap protocol error | s 10 to 14 error | 018-715 kerberos attestation protocol error | 73 error | 018-716 to 018-721 ldap protocol error | s 16 to 21 error | 018-722 gcp network fail error | 018-723 018-740 gcp certification fail error | 018-724 gcp ssl connection fail error | 018-725 kerberos attestation protocol error | 22 error | 018-726 kerberos attestation protocol error | 70 error | 018-727 kerberos attestation protocol error | 71 error | 018-728 kerberos attestation protocol error | 72 error | 018-729 730 731 740 738 739 743 744 745 746 gcp network fail error | 018-732 to 018-736 ldap protocol error | s 32 to 36 error | 018-737 018-741 gcp other fail error | 018-747 server not found in smb error | 018-748 750 751 752 753 754 ldap protocol error | s 48 50 to 36 error | 018-749 ldap protocol error | 49 error | 018-755 server connection error | in smb error | 018-756 server login response timeout in smb error | 018-757 host name solution error | in smb error | 018-758 018-759 picture preservation or file name error | 018-760 dfs link error | in smb error | 018-761 out of server memory in smb error | 018-762 server response timeout in smb error | 018-763 character convert error | in smb error | 018-764 to 018-769 018-771 ldap protocol error | s error | 018-770 ldap protocol error | 70 error | 018-772 shared name not found in server error | 018-773 shared name error | in server error | 018-780 to 018-784 ldap protocol error | s 80 and 82 to 84 error | 018-781 ldap protocol error | 81 error | 018-785 ldap protocol error | 85 error | 018-786 to 797 ldap protocol error | s 86 to 97 error | 01a +5vdc power fault error | 01b +24vdc power fault error | 021-210 to 021-212 usb ic card reader error | 021-214 usb ic card reader encryption setting error | 021-401 usb ic card reader connection error | 021-505 021-506 ssl error | 021-509 515 516 522 invalid message detected error | 021-523 internal error | 021-524 to 012-528 communications error | 021-533 021-534 unsupported rom set error | 023-500 ui rom download fail error | 023-600 023-601 ui key error | 024-312 313 314 315 iot nvm backup restore error | 024-322 and 024-223 seeprom refurbish fail error | 024-340 to 024-360 iot-ess communication fail 1 error | 024-361 invalid iot paper size error | 024-362 024-363 page sync illegal start or stop error | 024-364 dma transfer fail error | 024-365 overflow on loop back write error | 024-366 jbig library other fail error | 024-367 decompress other fail error | 024-368 pci error | 024-370 marker code detection fail error | 024-371 372 373 375 iot-ess communication fail 2 error | 024-376 iot-ess communication fail 25 error | 024-600 to 024-614 counter repair error | 024-615 iot unsupported drum shut off error | 024-616 to 024-618 serial number error | 024-619 to 024-621 product number error | 024-701 invalid instruction of face inversion error | 024-702 paper jam error | 024-705 forced annotation template fail error | 024-707 duplex inversion prohibited (duplex) error | 024-708 duplex inversion prohibited (face down) error | 024-746 024-747 print request failure error | 024-748 bates numbering digit exceeded error | 024-910 and 024-959 tray 1 size mismatch error | 024-911 and 024-960 tray 2 size mismatch error | 024-912 and 024-961 tray 3 size mismatch error | 024-913 and 024-962 tray 4 size mismatch error | 024-916 finisher stacker mix full stack error | 024-917 stacker tray staple set over count error | 024-920 center output tray is full error | 024-923 to 024-925 toner cartridge empty error | 024-933 024-940 024-941 drum cartridge life end error | 024-934 paper type mismatch error | 024-946 tray 1 out of place error | 024-947 to 024-949 and 028-989 tray 2 3 4 5 out of place error | 024-950 tray 1 empty error | 024-951 to 024-953 tray 2 3 4 out of paper error | 024-954 msi tray out of paper error | 024-958 bypass tray size mismatch error | 024-965 024-966 ats/aps error | 024-967 and 024-968 stapler paper mixed width and batting error | 024-976 finisher staple status ng error | 024-977 staple cartridge fault error | 024-979 finisher stapler near empty error | 024-980 finisher tray full error | 024-982 stacker lower safety warning error | 025-596 025-597 hdd diagnostics error | 026-400 usb host connection number exceeded error | 026-402 changed iot speed error | 026-403 stop printing and wait for toner cooling error | 026-700 ldap protocol error | 026-701 address book request overflow error | 026-702 address book directory service overflow error | 026-703 abort with logout error | 026-708 url data over size error | 026-709 url hdd full error | 026-710 s/mime unsupported cipher error | 026-711 multi-page file size error | 026-712 http out job overlap error | 026-718 ps print instruction fail error | 026-719 internal error | in scan error | 026-720 to 026-723 media error | 026-726 inconsistent options error | 026-727 media filepath fail error | 026-728 026-729 wsd scan error | 026-730 tray paper size not detected error | 026-731 to 026-733 pjl fail error | 026-734 pjl diag mode error | 026-739 waiting scan job deleted error | 027-442 to 027-444 duplicate ip address 1 error | 027-445 illegal ip address error | 027-446 duplicate ip address 2 error | 027-447 duplicate ip address 3 error | 027-452 duplicate ip address 4 error | 027-500 smtp server fail for mail io error | 027-501 pop server fail for mail io error | 027-502 pop authentication fail for mail io error | 027-503 504 533 773 785 786 server communication timeout error | 027-513 smb scan client access error | 027-514 host name solution error | in smb error | 027-515 dns server setup in smb error | 027-516 server connection error | in smb error | 027-518 login name or password error | in smb error | 027-519 scanning picture preservation place error | 027-520 file name acquisition failure error | 027-521 file name suffix limit over in smb error | 027-522 file creation failure in smb error | 027-523 lock folder creation failure in smb error | 027-524 folder creation failure in smb error | 027-525 027-527 file delete failure in smb error | 027-526 lock folder delete failure in smb error | 027-528 data write failure to smb server error | 027-529 data read failure from smb server error | 027-530 file name duplicate failure in smb error | 027-531 smb scan filing policy injustice error | 027-532 nextname file access error | in smb error | 027-543 smb server name specification error | 027-547 027-548 smb protocol error | s 1 error | 027-549 572 573 574 576 smb protocol error | 4-009 error | 027-564 smb protocol error | 4-024 error | 027-565 027-578 smb protocol error | s 2 error | 027-566 smb protocol error | 4-026 error | 027-569 smb (tcp/ip) not started error | 027-584 smb protocol error | 4-044 error | 027-585 smb protocol error | 4-045 error | 027-586 smb protocol error | 4-046 error | 027-587 smb protocol error | 4-047 error | 027-588 027-589 smb protocol error | s 3 error | 027-590 smb protocol error | 4-050 error | 027-591 smb protocol error | 4-051 error | 027-700 mail address domain error | 027-701 disconnected network cable error | 027-702 to 027-706 027-709 certificate for addresses error | 027-710 to 027-716 s/mime mail error | 027-717 no mx record at dns error | 027-720 027-721 extension server error | 027-722 extension server timeout error | 027-723 extension server authentication fail error | 027-724 to 027-726 extension server access fail error | 027-727 extension server parameters error | 027-728 extension server file exceeded error | 027-730 smtp mail division error | 027-732 server access error | 027-733 server ssl error | 027-734 server certificate error | 027-735 device ssl configuration error | 027-736 device certificate error | 027-737 template server read error | 027-739 invalid template server path error | 027-740 template server login error | 027-741 template server connect fail error | 027-742 hdd file system full error | 027-743 template server install error | 027-744 template server error | 1 error | 027-745 template server error | 2 error | 027-746 job template pool server not ready error | 027-750 fax document incongruent error | 027-751 job template analysis error | 027-752 required user entry not entered error | 027-753 job flow service request disabled error | 027-754 job flow service file signature mismatch error | 027-757 extension server ssl fail error | 027-758 system credential setting error | 027-759 reference server connection error | 027-760 xjt command fail error | 027-761 web print timeout error | 027-762 illegal web print job ticket error | 027-763 auditron cannot check user error | 027-764 airprint scan data transfer fail error | 027-765 host name solution error | in webdav error | 027-766 proxy name solution error | in webdav error | 027-767 webdav server ssl access fail error | 027-768 webdav server certificate fail error | 027-769 webdav server access fail error | 027-772 773 774 776 smtp server error | 027-775 too many smtp addresses error | 027-777 smtp server non support error | 027-778 no mode specified by smtp-auth error | 027-779 attestation-fails by smtp-auth error | 027-780 webdav network interface fail error | 027-781 webdav spool size over error | 027-782 webdav server redirector limit error | 027-783 webdav user authentication error | 027-784 webdav proxy server authentication error | 027-785 027-786 webdav server time-out error | 027-787 webdav file name duplication fail error | 027-788 027-793 webdav request fail error | 027-789 791 795 access forbidden error | 027-790 webdav file not found error | 027-794 webdav server internal fail error | 027-796 email not printed error | 027-797 invalid output destination error | 027-798 jfs target document not found error | 027-799 webdav server insufficient storage error | 028-910 wrong fuser type error | 028-986 and 028-987 paper size/no paper detected error | 028-988 and 028-990 tray 5 size mismatch error | 029-700 029-701 webdav server response error | 029-702 webdav client error | 029-703 airprint scan client error | 029-704 029-711 invalid pacfile error | 029-705 706 709 712 713 716 pacfile communications error | 029-707 708 714 715 pacfile not found error | 029-710 029-717 pacfile url not found error | 029-792 webdav server conflict error | 033-310 fax charge function fail error | 033-311 invalid address book data error | 033-312 318 324 fax fault error | 033-328 to 033-340 failed to initialise fax log error | 033-330 to 033-336 non-mounted channel error | 033-339 fax 2 not responding error | 033-363 fax card reset (reboot) error | 033-500 to 033-507 remote machine error | 033-508 033-511 destination polling error | 033-509 dcs/nss resend exceeded error | 033-510 fallback error | 033-514 516 517 521 522 033-526 to 033-529 remote machine error | 1 error | 033-523 033-546 line not connected error | 033-530 dtmf illegal procedure error | 033-531 532 533 544 552 578 remote machine error | 2 error | 033-535 dcn receive at phase b send error | 033-536 537 540 568 575 577 send/receive error | 033-541 033-566 no destination specified error | 033-543 567 576 702 703 dial error | 033-545 t0 timeout error | 033-547 abort during transmission error | 033-548 no manual send line error | 033-549 551 583 fax service disabled error | 033-550 cannot disable fax service error | 033-553 no folder/relay error | 033-554 wrong password/receive banned error | 033-555 033-556 incorrect password error | 033-557 033-565 destinations or services exceeded error | 033-558 033-559 remote id rejection error | 033-560 561 562 tress/rcc error | 033-563 033-569 no printable paper size error | 033-564 033-570 power off during transmission error | 033-571 033-588 manual send job canceled error | 033-572 fax report print job canceled error | 033-573 domain regulation check error | 033-580 missing voip gateway error | 033-586 t38 protocol not ready error | 033-593 canceled by remote peer error | 033-700 t1 timeout fail error | 033-701 retry timeout error | 033-710 712 713 717 718 719 721 document not found error | 033-716 no specified folder error | 033-724 fax receive memory over flow error | 033-726 728 734 737 738 751 fax printing error | 033-733 735 741 743 744 745 746 750 fax document number error | 041-310 im logic fail error | 041-340 to 041-363 mcu nvm (eeprom) fail error | 041-388 mk logic fail error | 041-603 041-604 temp/humidity sensor fail error | 042-313 rear cooling fan1 fail error | 042-325 main motor fault error | 042-335 device fault (main fan fail) error | 042-336 device fault (sub fan fail) error | 042-348 over temperature detect fail error | 044-329 shutdown fail error | 044-370 sub motor rotation failure error | 045-310 image ready ng error | 045-311 controller communication fail error | 045-370 lph dl fail power error | 045-371 lph dl fail mult error | 047-216 finisher comm fail error | 050-701 paper jam error | 058-310 311 315 316 317 fusing error | 059-314 315 326 fusing error | 059-321 059-324 fusing error | 060-341 to 060-352 lph fault error | 061-354 to 061-357 and 061-362 to 061-393 lph fault error | 061-358 to 061-361 lph config fail error | 062-277 316 399 dadf fail error | 062-300 platen interlock open error | 062-311 313 321 360 371 380 386 389 393 396-398 iit fail error | 062-345 iit eeprom fail error | 062-362 x hard fail error | 062-395 trans power failure detected error | 062-790 recognition fail error | 065-221 to 065-225 cis fail error | 071-101 paper jam in tray 1 error | 071-401 072-401 073-401 074-401 077-407 tray 1 2 3 4 5 feed roll near life error | 071-402 072-402 073-402 074-402 077-408 tray 2 3 4 5 feed roll life over error | 071-404 072-404 073-404 074-404 tray 1 2 3 4 feed roll pre near life error | 072-101 and 072-103 jam in tray 2/tray 3 error | 072-210 and 073-210 tray 2 tray 3 lift up fail error | (hcf only) 072-310 073-310 074-310 tray 2 — 4 motor fail error | 072-311 073-311 074-311 tray 2-4 mode fail error | 072-312 073-312 074-312 077-359 feeder 2 3 4 5 maker mismatch fail error | 073-101 and 074-101 jam in tray 3 tray 4 error | 073-103 and 074-108 path 3 4 paper jam error | 075-100 jam in bypass tray error | 077-101 and 077-119 paper jam error | 077-104 paper jam in the device error | 077-117 option registration on jam error | 077-123 registration sensor jam (duplex) error | 077-300 front cover open error | 077-302 device right side door is open error | 077-314 p/h module logic fail error | 077-322 option comm fail (opf 550) error | 077-323 ph motor fail error | 077-327 feeder composition fail error | 077-909 paper jam error | 082-101 paper jam in tray 5 error | 082-310 tray 5 motor fail error | 082-311 tray 5 mode fail error | 082-400 tray 5 feed roll pre near life error | 089-600 to 089-617 rc fail error | 089-623 to 089-679 led offset correction error | 091-300 device rear door open error | 091-312 hvps cc fail error | 091-313 091-402 091-480 to 482 091-913 to 929 drum/crum error | 091-316 sub motor fail error | 091-400 and 091-405 waste cartridge error | 091-401 to 400-436 drum/crum error | 091-911 waste toner bottle full error | 092-312 to 092-315 atc sensor fault error | 092-318 to 092-321 adc patch system fail error | 092-606 094-310 094-325 094-326 adc/ctd fail error | 092-675 to 092-678 adc tone patch fail error | 092-911 to 092-914 toner cartridge uncertain empty [x] error | 092-916 environment snr sensor fail error | 093-324 deve ymc motor fail error | 093-339 toner or drum crum authentication fail error | 093-400 to 093-425 cartridge near empty error | 093-912 toner cartridge empty [k] error | 093-913 to 093-939 and 096-918 crum error | 094-318 1st btr position fail error | 094-417 ibt near life end error | 094-420 ibt life over error | 094-911 transfer belt position fail error | 099-396 to 099-399 fuser temperature fault error | 102-311 to 102-319 usb dongle error | s error | 102-356 ews soft fail error | 103-314 prohibited originals error | 116-210 and 116-211 media reader error | 116-212 and 116-220 ess error | 116-312 and 116-313 hdd encrypt fail error | 116-314 ethernet address fail error | 116-321 322 328 329 338 software error | 116-323 ess nvram w/r check fail error | 116-324 116-328 exception fail error | 116-325 ess fan fail error | 116-330 336 337 339 353 354 356 361 388 hdd fail error | 116-331 invalid log info error | 116-334 ess nvram data compare fail 116-342 393 394 rom version incorrect error | 116-343 346 357 359 main pwb error | 116-348 349 redirector fail error | 116-355 358 360 363 370 374 379 395 362 117-330 118-311 soft fail error | 116-363 370 373 376 fatal error | 116-364 timer fail error | 116-365 366 368 371 372 373 375 377 sw fail error | 116-378 379 395 mcr/mcc soft fail error | 116-380 ess font rom dimm #1check fail error | 116-381 abl version fail error | 116-382 abl initialise fail error | 116-383 pit lib failure error | 116-384 116-385 dcs/idc software fail error | 116-386 incorrect usb port used for fax error | 116-391 illegal code error | 116-396 error | s140 self test fail error | 116-397 illegal setting area coverage threshold error | 116-399 under initialisation for 10 minutes error | 116-701 out of memory duplex fail error | 116-702 print with substitute font error | 116-703 postscript lang interpreter err error | 116-704 to 116-709 716 717 media reader format error | 116-710 hp-gl/2 overflow error | 116-714 hp-gl/2 commanderror | 116-719 xpif parameter cancelled error | 116-720 pcl memory low page simplified error | 116-721 to 116-728 colour print permissions error | 116-725 hdd full for image log error | 116-738 size/orientation mismatch error | 116-739 741 742 743 out of memory error | 116-740 arithmetic error | 116-746 selected form not registered error | 116-747 116-748 invalid page data error | 116-749 postscript font error | 116-749 postscript font error | 116-752 print job ticket error | 116-790 stapling canceled error | 117-310 wsd scan s/w fail error | 117-312 device self test error | 117-313 geog error | hic region change fail error | 117-314 and 117-315 contract type/geog error | hic region changed error | 117-316 contract manager software fail error | 117-317 117-318 contract manager ppp error | 117-319 and 117-320 emmc fail error | 117-321 117-324 emmc card invalid type fail error | 117-322 emmc card encrypt fail error | 117-323 emmc file access fail error | 117-325 contract manager rtc hardware fail error | 117-326 ess nvram sw access fail error | 117-327 ess nvram emmc card hw access fail error | 117-327 ess nvram emmc card hw access fail error | 117-330 118-311 soft fail error | 117-332 117-335 uninitialised or invalid nvm error | 117-333 348 364 uninitialised or used emmc error | 117-343 log sending parameter fail error | 117-344 invalid user job type fail error | 117-345 ssmm batch setting duration fail error | 117-354 356 358 job limit system fail error | 117-357 tpm fail error | 117-360 date limit exceeding fail error | 117-362 117-363 usb dongle fail error | 117-365 wifi long diag fail error | 118-310 ipsec internal fail error | 121-316 accessory conflict error | 121-318 auth/account settings not supported error | 123-310 to 123-399 ui error | 124-310-314 316 318 322 324 340 356 357 360 id/billing/data mismatch error | … 124-315 317 355 dc132 error | 02 04 and 14 error | 124-319 dc132 error | 08 error | 124-320 seeprom fail error | 124-321 backup sram fail error | 124-323 dc132 06 error | 124-325 billing restoration fail error | 124-326 iot speed not registered error | 124-327 iot speed change fail error | 124-334 to 124-335 ess rom dimm error | 124-337 ess standard ram error | 124-341 351 361 381 391 crum market fail mcu error | 124-342 343 352 362 363 382 383 392 393 crum fail sys error | 124-344 346 348 billing meter mismatch error | 124-345 billing meter type restoration fail error | 124-347 billing count type restoration fail error | 124-349 modal break points restoration fail error | 124-350 354 380 390 crum oem fail all error | 124-359 iot nvm backup restore fail 1 error | 124-372 to 124-374 iot soft fail error | 125-311 314 315 342 psw controller unexpected fail error | 127-310 ess task fatal error | 127-353 354 396 398 399 fatal error | 133-210 to 133-224 133-226 133-701 fax parameter incorrect error | 133-701 replacement character detected error | 133-710 tray select fail error | 500-030 dc612 print ng iot wait state error | 500-033 500-035 diag documents error | 500-990 dc612 printing by any reason error |
Tabloid
Black-and-white
Multifunction Printer
WorkCentre
5225 / 5230
5222
Service
Manual
service-repair-manual.com
June, 2008
1-1
WorkCentre 5222, 5225, 5230
Service Call Procedures
Revision
1 Service Call Procedures
Service Call Procedures…………………………………………………………………………………….. 1-3
Initial Actions…..…….……..……………..…………………..……..…….……..…………………..……… 1-3
Call Flow .…………………..……..…….……..…………………..……………..…………………..……..... 1-4
Detailed Maintenance Activities (HFSI)……………………………….……………………………….. 1-6
Cleaning Procedures………………………………………………………………………………….……… 1-7
Final Actions…………………..…………………..……………..…………………..…….……..……..……. 1-7
service-repair-manual.com
June, 2008
2-1
WorkCentre 5222, 5225, 5230
Status Indicator Raps
Revision
2 Status Indicator RAPs
002 HDD
002-500 UI Error RAP………………………..……………………………………………………………… 2-15
002-770 Job Template Processing — HD Full RAP…..……………………………………….….… 2-15
003 IPS-ESS Communication
003-318 IIT Soft Failure RAP ……………………………………………………………………………… 2-17
003-319 IIT Video Driver Detection Failure RAP ……………………..……………………………. 2-17
003-320 IISS-ESS Communication Failure 1 RAP ………………………………………………… 2-18
003-321 IISS-ESS Communication Failure 2 RAP ………………………………………………… 2-18
003-322 IISS-ESS Communication Failure 3 RAP ………………………………………………… 2-19
003-323 IISS-ESS Communication Failure 4 RAP ………………………………………………… 2-19
003-324 IISS-ESS Communication Failure 5 RAP ………………………………………………… 2-20
003-325 IISS-ESS Communication Failure 6 RAP ………………………………………………… 2-20
003-326 IISS-ESS Communication Failure 7 RAP ………………………………………………… 2-21
003-327 IISS-ESS Communication Failure 8 RAP ………………………………………………… 2-21
003-328 IISS-ESS Communication Failure 9 RAP ………………………………………………… 2-22
003-329 IISS-ESS Communication Failure 10 RAP ………………………….……………..….… 2-22
003-330 IISS-ESS Communication Failure 11 RAP ………………………….……………..….… 2-23
003-331 IISS-ESS Communication Failure 12 RAP ………………………….……………..….… 2-23
003-332 IISS-ESS Communication Failure 13 RAP ………………………….……………..….… 2-24
003-333 IISS-ESS Communication Failure 14 RAP ………………………….……………..….… 2-24
003-334 IISS-ESS Communication Failure 15 RAP ………………………….……………..….… 2-25
003-335 IISS-ESS Communication Failure 16 RAP ………………………….……………..….… 2-25
003-336 IISS-ESS Communication Failure 17 RAP ………………………….……………..….… 2-26
003-337 IISS-ESS Communication Failure 18 RAP ………………………….……………..….… 2-26
003-338 IISS-ESS Communication Failure 19 RAP ………………………….……………..….… 2-27
003-339 IISS-ESS Communication Failure 20 RAP ………………………….……………..….… 2-27
003-340 IISS-ESS Communication Failure 21 RAP ………………………….……………..….… 2-28
003-341 IISS-ESS Communication Failure 22 RAP ………………………….……………..….… 2-28
003-342 IISS-ESS Communication Failure 23 RAP ………………………….……………..….… 2-29
003-343 IISS-ESS Communication Failure 24 RAP ………………………….……………..….… 2-29
003-702 Different magnification, for surface and back RAP ……………....………………...… 2-30
003-750 Book Duplex-Insufficient Docs RAP………………………………………………………… 2-30
003-751 Under PANTHER Capacity (Scan) RAP ………………………………………………….. 2-31
003-752 Cannot scan over 600DPI RAP ……………………………………………………………… 2-31
003-753 Cannot scan over 300DPI RAP ……………………………………………………………… 2-32
003-754 S2X Recovery RAP…………………………..………………………………………………….. 2-32
003-755 S2X Command Error RAP ………………………………………………………….…………. 2-33
003-756 Blank Originals RAP ………..……………………………………….………………………….. 2-33
003-757 Cannot scan over 400DPI RAP ……………………………………………………………… 2-34
003-760 Scan Settings Error RAP ………………………………………………………………………. 2-34
003-761 Incorrect Paper Tray Size RAP………………………………………………………………. 2-35
003-763 Adjustment Chart Not Found RAP ……………….….……………..….……………..….… 2-35
003-764 Image Overlay RAP ………………………..……………………………………………………. 2-36
003-780 FAX Scan Compression Error RAP ………………………………………………………… 2-36
003-795 AMS Limit Error RAP ……………………………………………………………………………. 2-37
003-930 300 DPI Scan RAP ………………………………………………………………………………. 2-37
003-931 400 DPI Scan RAP……………………….…………………………………………..………….. 2-38
003-932 600 DPI Scan RAP……………………….…………………………………………..………….. 2-38
003-933 300 DPI Scan RAP……………………….…………………………………………..………….. 2-39
003-934 400 DPI Scan RAP……………………….…………………………………………..………….. 2-39
003-935 600 DPI Scan RAP……………………….…………………………………………..………….. 2-40
003-940 Memory RAP………………………………………………….……………………………………. 2-40
003-942 Document size Auto Detect Failure RAP …………………………………………………. 2-41
003-944 Image repeat count Failure RAP………..….……………..….……………..….………….. 2-41
003-946 Every direction difference (Copy APS) RAP …………………………………………….. 2-42
003-947 Return Documents counts error RAP………………………………………………………. 2-42
003-948 Return Documents mismatch RAP …………………………………………………………. 2-43
003-952 Document Color Mismatch RAP …………………………………………………………….. 2-43
003-955 Documents size exchange error RAP…………………………………..…………………. 2-44
003-956 Documents size unknown error RAP ………………………………….…………………… 2-44
003-963 No APS object Tray RAP ………………………………………………………………………. 2-45
003-965 ATS/APS No Paper (IIT Detect) RAP ………………………………..……………………. 2-45
003-966 ATS/APS No Destination (IIT) RAP ………………………………………………………… 2-46
003-967 DADF APS No Destination RAP ……………………….……………………………………. 2-46
003-968 Punch Position Error RAP……………………………………………………………………… 2-47
003-969 Punch Size Error RAP…………………………………………………………………………… 2-47
003-970 FAX Line Memory Overflow RAP………………………………………………………….… 2-48
003-971 Prevention Code Detect RAP…………………………………………………………………. 2-48
003-972 Maximum Stored Page Over Flow RAP….……………..….……………..….………….. 2-49
003-973 Every direction difference RAP …………………………………………………..………….. 2-49
003-974 Next Original Specification RAP……………………………………….…………………….. 2-50
003-976 FAX Line Memory Overflow (N up) RAP………………………………………………….. 2-50
003-977 Document Mismatch (Multiple Scan) RAP ……………………………………………….. 2-51
003-978 Color Document Miss Match (Multi Scan) RAP ………………………………………… 2-51
003-980 Staple position error RAP……………………..………………...………………...………….. 2-52
003-981 Staple size error RAP………………………………………..………………………………….. 2-52
003-982 IIT HDD Access Error RAP …..……….…………...……..…….……..……..……………… 2-53
005 DADF
005-121 CVT Feed Sensor On JAM RAP.……………………………………………………………. 2-55
005-122 CVT Simplex/Side1 Pre-Registration On JAM RAP……………………....………….. 2-56
005-123 CVT Simplex/Side1 Registration JAM RAP ……………………………………………… 2-57
005-125 CVT Registration Sensor Off JAM RAP……………..……..…………………………..… 2-58
005-131 CVT Invert On JAM RAP.…………………………………..………………………………….. 2-59
005-132 CVT Invert On JAM 2 RAP……………………………………………………..….………….. 2-60
005-134 CVT Invert Sensor Off JAM (Inverter) RAP………………………………………………. 2-61
005-135 CVT Side2 Pre-Registration On JAM RAP .……………………………………………… 2-62
005-136 CVT Side2 Registration On JAM RAP ………………………………….……..………….. 2-63
005-139 CVT Invert Sensor Off JAM RAP .…………………………………………………………… 2-64
005-145 CVT Registration Sensor Off JAM (Invert) RAP………………………………………… 2-65
005-146 CVT Pre Registration Sensor Off JAM RAP …………………………………………….. 2-66
005-147 CVT Pre Registration Sensor Off JAM (Invert) RAP………………………………….. 2-67
005-194 Size Mismatch Jam on Mix-size RAP ……………………………………………………… 2-68
005-196 CVT Size Mismatch JAM (No Mix) RAP ……………………………..…………………… 2-69
service-repair-manual.com
June, 2008
2-2 5230
Revision
Status Indicator Raps
00 ………………… 2-70
00 ………………… 2-71
005-199 Too Long Size JAM RAP …………………………………………….………………………… 2-72
005-275 DADF ROM Download Error……………………………………………………….…………. 2-73
005-275 DADF Error …………………………………………………………………………………………. 2-73
005-280 DADF EPROM Failure RAP.………………….…………………………………………….… 2-74
005-284 DADF Auto Paper Selection Sensor Logic Failure RAP …..………………………… 2-74
005-285 DADF Nudger Lift Up Failure RAP……………..………….……………………………….. 2-75
005-286 DADF Feed Out Sensor Failure RAP ……….……………………………………….….… 2-76
005-305 CVT Feeder Cover Interlock Open (running) RAP.……………....………………...… 2-78
005-306 Tray Interlock Open RAP …………….………………………………………………………… 2-78
005-309 CVT L/H Interlock Open RAP ………………………………………………..………………. 2-79
005-500 Downloader Failure RAP ….…………………………………………………………………… 2-79
005-906 CVT Feed Sensor Static JAM RAP.………………………………………………………… 2-80
005-907 CVT Pre-Registration Sensor Static JAM RAP…………………………………………. 2-81
005-908 CVT Registration Sensor Static JAM RAP……..…..………….………………………… 2-82
005-909 DADF Lead Sensor Static Jam ………………………………………………………………. 2-82
005-910 DADF Out Sensor Static Jam …………………...….……………………………………….. 2-83
005-911 DADF Exit 1 Sensor Static Jam.…………………………………..………………………… 2-83
005-912 DADF Exit 2 Sensor Static Jam.…………………………………..………………………… 2-84
005-913 CVT Invert Sensor Static JAM RAP….………….…………………………………………. 2-84
005-914 DADF APS1, 2, 3, Sensor Static Jam……………………………..….…………………… 2-85
005-915 CVT APS No1 Sensor Static JAM RAP …………………………………………………… 2-85
005-916 CVT APS No2 Sensor Static JAM RAP …………………………………………………… 2-86
005-917 CVT APS No3 Sensor Static JAM RAP …………………………………………………… 2-87
005-918 CVT Invert Sensor Static Jam RAP …………….…..………………...………………...… 2-87
005-919 DADF Tray Lift Up Failure RAP ……………………………………………………………… 2-88
005-940 DADF No Original Failure RAP……………………………….……………………………… 2-88
005-941 DADF Not Enough Documents Failure RAP…….…..……………………….…………. 2-89
005-942 Doc fault loading on DADF RAP……………………………..……………………………… 2-89
010 Fuser
010-313 Control (Center) Thermistor Failure RAP…………………………………..…………….. 2-91
010-314 Rear Thermistor Failure RAP………………………………….……………………………… 2-92
010-318 Hot-Sagging Recovery Failure RAP ………………..………………...………………...… 2-93
010-320 Heat Roll Over Temperature Failure RAP ………………………………………….….… 2-94
010-327 Fuser On Time Failure RAP…………………………………………………………………… 2-95
010-398 Fuser Lock Failure RAP………………………………………………………………………… 2-96
010-420 Fuser Near end of life RAP…………………………....………………...………………...… 2-96
010-421 Fuser end of life RAP………………....………………...………………...………………...… 2-97
012 Integrated Finisher
012-132 (Integrated Finisher) Ent Sensor ON Jam……………………………………..…………. 2-99
012-151 (Integrated Finisher) Compiler Exit Sensor OFF Jam………………………………… 2-100
012-152 (Integrated Finisher) Compiler Exit Sensor ON Jam…………………………..……… 2-101
012-161 (Integrated Finisher) Set Eject Jam …….……………………………………….…………. 2-102
012-211 (Integrated Finisher) Stacker Tray Fail ….………………………………………………… 2-103
012-221 (Integrated Finisher) Front Tamper Home Sensor ON Fail…………………………. 2-105
012-223 (Integrated Finisher) Front Tamper Home Sensor OFF Fail…………..…………… 2-106
012-224 (Integrated Finisher) Rear Tamper Home Sensor OFF Fail …………..…………… 2-107
012-259 (Integrated Finisher) Eject Home Sensor ON Fail …..………………….…………….. 2-108
012-263 (Integrated Finisher) Rear Tamper Home Sensor ON Fail ……………………....… 2-109
012-280 (Integrated Finisher) Eject Home Sensor OFF Fail…..………………..….………….. 2-110
012-283 (Integrated Finisher) Set Clamp Home Sensor ON Fail..……………………………. 2-111
012-284 (Integrated Finisher) Set Clamp Home Sensor OFF Fail.…………………………... 2-112
012-291 (Integrated Finisher) Stapler Fail……………………….……………………………………. 2-113
012-301 (Integrated Finisher) Top Cover Interlock OPEN ………………………………………. 2-114
012-302 (Integrated Finisher) Front Cover Interlock OPEN…………………………………….. 2-115
012-903 (Integrated Finisher) Paper Remains at Compiler Exit Sensor ……………………. 2-115
012-935 (Integrated Finisher) Paper Remains at Ent Sensor ….………………………………. 2-116
012 LX Finisher
012-111 H-Transport Entrance Sensor Off JAM A RAP (LX)…………………………………… 2-117
012-112 H-Transport Entrance Sensor On JAM A RAP (LX)…………………………………… 2-118
012-126 H-Transport Entrance OFF JAM B RAP (LX)……………………………………………. 2-119
012-131 H-Transport Entrance Sensor On JAM B RAP (LX)…………………………………… 2-120
012-132 H-Transport Entrance Sensor On JAM RAP (LX).…………………………………….. 2-121
012-151 Compiler Exit Sensor Off JAM RAP (LX) …………………………………………………. 2-122
012-152 Compiler Exit Sensor On JAM RAP (LX) …………………………………………………. 2-123
012-161 Finisher Set Eject JAM RAP (LX)……………………………………………………………. 2-124
012-211 Stacker Tray Failure RAP (LX)……………………………………………………………….. 2-125
012-212 Stacker Tray Upper Limit Failure RAP (LX) …………………………….……………….. 2-126
012-213 Stacker Tray Lower Limit Failure RAP (LX) …………………………….……………….. 2-127
012-221 Front Tamper Home Sensor On Failure RAP (LX) ….………………………………… 2-128
012-223 Front Tamper Home Sensor Off Failure RAP (LX) ……………………………………. 2-129
012-224 Rear Tamper Home Sensor Off Failure RAP (LX)…..….…………………………….. 2-130
012-231 Punch Home Sensor ON Fail (LX)…………………………...………………...………….. 2-131
012-243 Booklet Folder Home Sensor ON Fail (LX)…….…..……………………………………. 2-132
012-249 Booklet Front Stapler Fail (LX)………………………………...………………...………….. 2-132
012-259 Eject Home Sensor ON Failure RAP (LX)………………………………………………… 2-133
012-260 Eject Clamp Home Sensor ON Failure RAP (LX) ……………………………………… 2-134
012-263 Rear Tamper Failure RAP (LX)………………………………………………………………. 2-135
012-265 Booklet Folder Home Sensor OFF Fail (LX) …….…..………………………………….. 2-136
012-268 Booklet Rear Stapler Fail (LX) ………………………….……………………………………. 2-136
012-269 Booklet Sub-CPU Communications Fail (LX)……………………………………………. 2-137
012-282 Eject Clamp Home Sensor Off Failure RAP (LX)…………………………..………….. 2-137
012-283 Set Clamp Home Sensor On Failure RAP (LX) .……………………………………….. 2-138
012-284 Set Clamp Home Sensor Off Failure RAP (LX) …………………………………….….. 2-139
012-291 Stapler Failure RAP (LX)……………………………………..….……………..….………….. 2-141
012-295 Staple Move Sensor On Failure RAP (LX)……………………………………………….. 2-141
012-296 Staple Move Sensor Off Failure RAP (LX)……………………………………………….. 2-142
012-300 Eject Cover Open (LX)………………………………………………………………………….. 2-143
012-302 Finisher Front Cover Open RAP (LX) .…………………………………………………….. 2-144
012-303 Finisher H-Transport Cover Open RAP (LX)…………………………………………….. 2-145
012-334 Download Mode Failure RAP (LX)…………………………...………………...………….. 2-145
012-500 Download Failure RAP (LX)…………………………………………………………………… 2-146
012-700 Punch Dust Nearly Full RAP (LX) ………………..….………………………………….….. 2-146
012-901 Finisher H-Transport Entrance Sensor Static JAM RAP (LX)……………………… 2-147
012-903 Paper Remains at Compiler Exit Sensor RAP (LX) .………………………………….. 2-148
012-905 Compile Tray No Paper Sensor JAM RAP (LX)..………………………………………. 2-149
012-923 H-Transport Entrance SNR static JAM B RAP (LX)…………………………………… 2-150
012-935 Paper at Finisher Entrance Sensor (LX) ….………………………………………………. 2-150
012-949 Punch Box Missing RAP (LX) .……………………………………………………………….. 2-151
service-repair-manual.com
June, 2008
2-3
WorkCentre 5222, 5225, 5230
Status Indicator Raps
Revision
013 LX-Booklet
013-210 Booklet Staple Move Home Sensor ON RAP (LX) ………………………………....… 2-153
013-211 Booklet Staple Move Home Sensor OFF RAP (LX)…………………………………… 2-153
013-212 Booklet Staple Move Position Sensor On Fail RAP (LX) ……………………………. 2-154
013-213 Booklet Staple Move Position Sensor Off Fail RAP (LX) ……………………………. 2-155
013-220 Booklet Fold Detect Fail RAP (LX).………………………….……………………………… 2-156
013-306 Booklet Safety Switches Open RAP (LX) ……...…..………………………………....… 2-156
013-307 Booklet Cover Open RAP (LX) ……………………....………………………………..….… 2-157
016 FAX Service
016-210 Software Option (HDD Error) RAP………………………………………………………….. 2-159
016-211 Software Option (System Memory Low) RAP…………………………………………… 2-159
016-212 Software Option (Page Memory Low) RAP ……………………………………………… 2-160
016-213 Software Option (Printer PWB) RAP……………………………..………………………… 2-160
016-214 Serial Number Mismatch RAP ……………………………………………………………….. 2-161
016-215 Software Option RAP.………………...………………...………………...………………...… 2-161
016-216 Software Option RAP.………………...………………...………………...………………...… 2-162
016-217 Software Option RAP.………………...………………...………………...………………...… 2-162
016-218 PS KIT Not Exist for XDOD RAP .…………………………………………………………… 2-163
016-219 Software Option RAP.………………...………………...………………...………………...… 2-163
016-220 S2X Unrecoverable Error RAP …………………………………….………………………… 2-164
016-221 S2X Communication Error RAP.………………………….…………………………………. 2-164
016-222 S2X self-diag error RAP………………………………………………………………………… 2-165
016-223 S2X SDRAM Error RAP………………………………………………………………………… 2-165
016-224 S2X PCI Reg Error RAP ……………………..……………………………………….……….. 2-166
016-225 S2X ROM CheckSum Error RAP…………………....………………...………………...… 2-166
016-226 S2X IIT Connection Error RAP ………………..……..…………………………..…………. 2-167
016-227 S2X DDR Error RAP ………………………………….….……………………………………… 2-167
016-228 S2X Image Processing Error RAP ………………………………………………………….. 2-168
016-240 S2X NVM CheckSum Fail RAP ……………………………………………………………… 2-168
016-310 ssmm Job Log Full RAP …….……………………………………….………………………… 2-169
016-311 Scanner Install RAP……………………………………...………………...………………...… 2-169
016-315 IIT Interface RAP .………………………………………...………………...………………...… 2-170
016-316 Page Memory Not Detected RAP ……………………………..……………………………. 2-170
016-317 Page Memory Error- Standard RAP ……………………………………………………….. 2-171
016-318 Page Memory Error- Option RAP …………………………………………………………… 2-171
016-321 Fax Module Error RAP………………………………………………………………………….. 2-172
016-322 JBA Account Full RAP ………………………………………………………………………….. 2-172
016-323 Scheduled Image Overwrite RAP …………………...………………...………………...… 2-173
016-324 B Formatter Fatal Error RAP………………………………………………………………….. 2-173
016-330 ESS SystemMemory Fail-1 RAP ……………………………………………………………. 2-174
016-332 ESS SystemMemory Fail-3 RAP ……………………………………………………………. 2-174
016-335 ESS ProgramROM Fail-1 RAP ………………………………………....………………...… 2-175
016-336 ESS ProgramROM Fail-2 RAP ………………………………………....………………...… 2-175
016-337 ESS ProgramROM Fail-3 RAP ………………………………………....………………...… 2-176
016-338 ESS FontROM Fail-1 RAP…………………………………………………………………….. 2-176
016-339 ESS FontROM Fail-2 RAP…………………………………………………………………….. 2-177
016-340 ESS FontROM Fail-3 RAP…………………………………………………………………….. 2-177
016-341 ESS FontROM Fail-4 RAP…………………………………………………………………….. 2-178
016-342 ESS RTC Failure RAP…………………………………………….……………………………. 2-178
016-345 ESS NV-Memory Failure RAP ……………………………………………………………….. 2-179
016-347 ESS PageMemory Failure RAP.…………………………………………………………….. 2-179
016-348 ESS PageMem 0
016-350 ESS SEEP-RO 0
016-351 ESS SEEP-ROM Failure-2 RAP …………………………………………………………….. 2-181
016-360 ESS UI Failure-1 RAP…………………..……………………………………….….………….. 2-181
016-362 ESS UI Failure-2 RAP…………………..……………………………………….….………….. 2-182
016-363 ESS LyraCard Failure RAP..………………………………………………………………….. 2-182
016-364 ESS USB2.0 Host Failure RAP………………………………………………………………. 2-183
016-365 ESS USB2.0 Device Failure RAP …………………………………………………………... 2-183
016-366 ESS HDD Failure-1 RAP….………..……..………....……..……………..…………………. 2-184
016-367 ESS HDD Failure-2 RAP….………..……..………….……..……………..…………………. 2-184
016-368 ESS Torino Failure RAP ……………………………………………….………………………. 2-185
016-369 ESS S2X PWB Failure RAP…………………………………………………………………… 2-185
016-400 802.1x Authentication Failure RAP …………………………………..…………………….. 2-186
016-401 802.1x EAP Type Not Supported RAP…………………………………………………….. 2-186
016-402 802.1x Authentication Failure by Timing Out RAP…………………………………….. 2-187
016-403 802.1x Certificate Failure RAP……………………………………………………………….. 2-187
016-404 802.1x Inside Failure RAP …………………………………..………………………………… 2-188
016-450 SMB Host Name Duplicated RAP…………………………………..………………………. 2-188
016-453 Dynamic DNS — IPv6 NG RAP .…………………...….……………………………………… 2-189
016-454 DNS Dynamic Update RAP.…………………………………………………………………… 2-189
016-455 SMTP Server Time-out RAP………………………………………………………………….. 2-190
016-456 SMTP time asynchronous RAP………………………………………….…………………… 2-190
016-500 DIMM RAP …………………………………………………………………………………..……… 2-191
016-501 S2X RAP……………………..….……………..….……………..….……………..….………….. 2-191
016-502 ROM Write RAP…………………………..……………………………………….….………….. 2-192
016-503 SMTP Redirector RAP …………………………………………………………..….………….. 2-192
016-504 Redirector POP Server RAP ………………………………………………………………….. 2-193
016-505 Redirector POP Authentication RAP……………………………………………………….. 2-193
016-513 XPS Error RAP…………………………………………………………………………………….. 2-194
016-514 XPS Error RAP…………………………………………………………………………………….. 2-194
016-515 XPS Short of Memory RAP ……………………………………………………………………. 2-195
016-516 XPS PrintTicket Description Error RAP……………………………………………………. 2-195
016-517 PS Booklet Illegal Color Mode Change RAP ……………………………………………. 2-196
016-519 Device DV — Reached Limit RAP……………………….……………………………………. 2-196
016-522 LDAP RAP ……………………...………………...………………...………………...………….. 2-197
016-523 LDAP RAP ……………………...………………...………………...………………...………….. 2-197
016-524 LDAP RAP ……………………...………………...………………...………………...………….. 2-198
016-525 LDAP RAP ……………………...………………...………………...………………...………….. 2-198
016-526 LDAP RAP ……………………...………………...………………...………………...………….. 2-199
016-527 LDAP RAP ……………………...………………...………………...………………...………….. 2-199
016-533 LDAP RAP ……………………...………………...………………...………………...………….. 2-200
016-534 LDAP RAP ……………………...………………...………………...………………...………….. 2-200
016-539 LDAP RAP ……………………...………………...………………...………………...………….. 2-201
016-574 Host Name Error RAP…………………………………………………………………………… 2-201
016-575 DNS Server Error in FTP RAP……………………………………………………………….. 2-202
016-576 Server Connection Error in FTP RAP ………………..……………………………………. 2-202
016-577 FTP Service RAP…………………………..……………………………………………..……… 2-203
016-578 Login/Password Error RAP ..………………...………………...………………...………….. 2-203
016-579 Scanning Picture Error RAP……………………………..……………………………………. 2-204
016-580 File Name Acquisition Failure RAP…………………………………………………………. 2-204
016-581 File Name Suffix Limit Error RAP……………………………………………………………. 2-205
016-582 File Creation Failure RAP …………………………………………………….……………….. 2-205
service-repair-manual.com
June, 2008
2-4 WorkCentre 5222, 5225, 5230
Revision
Status Indicator Raps
016-583 Lock Folder Creation Failure RAP …………………………..……………………………… 2-206
016-584 Folder Creation Failure RAP………………….…………………………………………….… 2-206
016-585 File Delete Failure RAP .……………………………………………………………………….. 2-207
016-586 Lock Folder Delete Failure RAP .….……………..….……………..….……………..….… 2-207
016-587 Folder Delete Failure RAP ……………………………………………………………….….… 2-208
016-588 Data Write-in Failure RAP…………………………………….…………………….…………. 2-208
016-589 Data Read Failure RAP …………..….………….…………………………………………….. 2-209
016-590 Data Reading Failure RAP…………………………………………………………………….. 2-209
016-591 Scan Filing Policy Injustice RAP.……………………………………………………………. 2-210
016-592 NEXTNAME.DAT file access error RAP ………………………………………………….. 2-210
016-593 Internal Scan Error RAP ……………………………………………………………………….. 2-211
016-594 TYPE Command Failure RAP……………………………….……………………………….. 2-211
016-595 Port Command Failure RAP ………………………………………………………………..… 2-212
016-596 CDUP Command Failure RAP……………..……....…......….…………………..……….. 2-212
016-597 Same Name File Exists RAP .………………….…………………………………………..… 2-213
016-600 Key Operator Authentication Locked RAP….…....………………...………………...… 2-213
016-601 Illegal Access Detection RAP ……………………..…………………………………………. 2-214
016-700 Password is Under Minimum RAP………………………………….………………………. 2-214
016-701 ART EX Memory Expended RAP …………………...……………………………………… 2-215
016-702 Out of Page Buffer RAP………………………………………………………………………… 2-215
016-703 E-mail To Invalid Box RAP…………………………………………………………………….. 2-216
016-704 Mailbox Full RAP .……………………………………………..…………………………………. 2-216
016-705 Secure Print RAP………………………………………….……………..….……………..….… 2-217
016-706 Maximum Users Exceeded RAP………………………………………………….…………. 2-217
016-707 Sample Print RAP……………………………………………..…………………………………. 2-218
016-708 HDD Full Annotation/Watermark RAP ………..….…..…………..……………..……….. 2-218
016-709 ART EX Command RAP …………………………………………………………….…………. 2-219
016-710 Delayed Print RAP…………………………………………….…………………………………. 2-219
016-711 E-mail Transmission Size Limit RAP ……………....………………...………………...… 2-220
016-712 Panther Capacity (I-Formatted) RAP ….…………………………..….……………..….… 2-220
016-713 Security Box Password RAP……………………….….……………………………………… 2-221
016-714 Security Box Enable RAP ………………….……………………………………….…………. 2-221
016-716 TIFF Data Overflow RAP ……………………………………….……………………………… 2-222
016-717 Fax/iFax Send RAP …………..……………………………………….………………………… 2-222
016-718 PCL6 Memory RAP.………………………..……………………………………………………. 2-223
016-719 Out of PCL Memory RAP………………………………………………………………………. 2-223
016-720 PCL Command RAP ……………………….……………………………………….…………… 2-224
016-722 Staple Position RAP………………………….……………………………………….…………. 2-224
016-723 Punch Position Error RAP…………………………………..…………………………………. 2-225
016-724 Staple Position RAP………………………….……………………………………….…………. 2-225
016-725 B-Formatter Image RAP …………………………….….……………………………………… 2-226
016-727 Printer Request….……………………………………………..…………………………………. 2-226
016-728 TIFF Data Unsupported RAP…………………………………………………………………. 2-227
016-729 TIFF Data Size RAP …..………………………………………………………………………… 2-227
016-730 ART Command Unsupported RAP …………………………………....………………...… 2-228
016-731 TIFF Data Invalid RAP………………………..…………………………...…………………… 2-228
016-732 Form Not Registered RAP ………………………..………………………………………...… 2-229
016-733 Destination Address RAP ………..……………………………………………………………. 2-229
016-734 Transmission Report RAP ……….….……………..….……………..….……………..….… 2-230
016-735 Updating Job Template RAP ………………………....………………...………………...… 2-230
016-736 Remote Directory Lock RAP ………………………………………………………………….. 2-231
016-737 Remote Directory Removal RAP ……………………………………………………………. 2-231
016-738 PS Booklet Output Size Illegal RAP………………………………………………………… 2-232
016-739 Document and Output Mismatch RAP .……………………..………………...………….. 2-232
016-740 Output Tray Incorrect RAP…………….…………………………………………..………….. 2-233
016-741 Cannot Shift to Download Mode Failure RAP…………………………………………… 2-233
016-742 Download Data ProductID Error RAP ……………………………..………………………. 2-234
016-743 Download Data Model Mismatch RAP……………………………………………..……… 2-234
016-744 Download Data CheckSum Error RAP…………………………..………………………… 2-235
016-745 XPJL Soft Failure RAP…………………………………….……..…………………………..… 2-235
016-746 Unsupported PDF File RAP ………………………….……………………………………….. 2-236
016-747 Insufficient Memory………………………….….……………..….……………..….………….. 2-236
016-748 HDD Full RAP……….……..……………..……………..……..……………..………..……..… 2-237
016-749 Post Script Font RAP ……………………………………………………………………………. 2-237
016-750 Print Job RAP..………………...………………...………………...………………...………….. 2-238
016-751 PDF RAP…………………………………………………………………………………………….. 2-238
016-752 PDF Memory Limit RAP…………………………………..……………………………………. 2-239
016-753 PDF Password Mismatch RAP ………………………………………………………………. 2-239
016-755 PDF Print Prohibited RAP………………………………..……………………………………. 2-240
016-756 Auditron — Prohibit Service RAP………………………………………………………….….. 2-240
016-757 Auditron — Invalid User RAP …………………………………………………………………… 2-241
016-758 Auditron — Disabled Function RAP ………………………………….………………………. 2-241
016-759 Auditron — Reached Limit RAP …………..….……………..….……………..….………….. 2-242
016-760 PostScript Decompose RAP ……………………..…………………………………………… 2-242
016-761 FIFO Empty RAP ……………..………………...………………...………………...………….. 2-243
016-762 Print Language RAP .………………….…………………………………………….………….. 2-243
016-763 POP Server is not found RAP……………………………………………..…………………. 2-244
016-764 SMTP Server Connection RAP ………………………………………………………………. 2-244
016-765 SMTP Server HDD Full RAP………………………………………..………………………… 2-245
016-766 SMTP Server File System RAP ………………………….………………………………….. 2-245
016-767 Invalid E-mail Address RAP………………………..…………………………………………. 2-246
016-768 Invalid Sender Address RAP………………………………………………………………….. 2-246
016-769 SMTP Server Unsupported DSN RAP……………………………………..……………… 2-247
016-770 FAX Function Cancelled RAP………………………………………………………………… 2-247
016-771 JBIG Parameter RAP…………………………………………………………….….………….. 2-248
016-772 JBIG Parameter RAP…………………………………………………………….….………….. 2-248
016-773 JBIG Parameter RAP…………………………………………………………….….………….. 2-249
016-774 JBIG Parameter RAP…………………………………………………………….….………….. 2-249
016-775 JBIG Parameter RAP…………………………………………………………….….………….. 2-250
016-776 JBIG Parameter RAP…………………………………………………………….….………….. 2-250
016-777 JBIG Parameter RAP…………………………………………………………….….………….. 2-251
016-778 JBIG Parameter RAP…………………………………………………………….….………….. 2-251
016-779 Scanned Image Conversion Error RAP …………………....………………...………….. 2-252
016-780 Attached Document TIFF RAP.………………………………………………………………. 2-252
016-781 Scan Server Connect Error RAP…………………………………………………………….. 2-253
016-782 Scan Server Login Error RAP ………………………………………………………………… 2-254
016-783 Invalid Server Path RAP .……………………..………………...………………...………….. 2-255
016-784 Server Write Error RAP…………………….…………………………………………………… 2-256
016-785 Server HD Full RAP ……………………………………………………………………………… 2-256
016-786 HD Full-Scan Write Error RAP……………………………………………………………….. 2-257
016-787 Invalid Server IP ADD RAP.………………………….……………………………………….. 2-257
016-788 Retrieve to Browser RAP ………………………….…………………………………………… 2-258
016-789 HD Full — Job Memory RAP………………………………….….……………..….………….. 2-258
016-791 File Retrieve RAP………..……………………………………………………………………….. 2-259
service-repair-manual.com
June 2008
WorkCentre 5222, 5225, 5230
Status Indicator Raps
Revision
016-792 Specified J 259
016-793 MF I/O HD 260
016-799 PLW Print Instruction RAP…………………………………………………………………….. 2-260
016-981 HDD access error RAP ………….....……………..…………………..……………..……….. 2-261
016-982 HDD access error 2 RAP……………..………...….……...…………..…………………….. 2-261
016-983 Log Image Storage Area on Disk Full RAP…………………………………………….… 2-262
016-985 Data size overflow (Scan to E-mail) RAP ……..…..…………………………………….. 2-262
018 LDAP
018-400 IPSEC Error (Configuration Mismatch) RAP…………………………………………..… 2-263
018-500 CA Message Receiver Boot Error (S_cert lost) RAP …..…………………………….. 2-263
018-501 CA Server Connection Error RAP…………………………………………………………… 2-264
018-502 Login Failure in SMB RAP ……………………………………….……………………………. 2-264
018-503 CA Message Receiver Timeout RAP……………….……………..….……………..….… 2-265
018-504 CA SessionID Mismatch RAP……………………………………………………….……….. 2-265
018-505 SMB-DOS protocol error RAP ……………………………………..………………………… 2-266
018-506 CA FieldID Mismatch RAP…………………………………………………………………….. 2-266
018-507 CA Credential Error RAP …………………………………………….………………………… 2-267
018-508 CA Server Fatal Error RAP ……………………………………………………………………. 2-267
018-509 Template Parameter Conflict RAP…………………………..……………………………… 2-268
018-509 Template Parameter Conflict RAP…………………………..……………………………… 2-268
018-510 Host name solution error in BMLinkS RAP.……………………..………………………. 2-269
018-511 DNS server un-sets up in BMLinkS RAP ……………………….………………………… 2-269
018-512 Service Connect error in BMLinkS RAP ………………………………………………….. 2-270
018-513 BMLinkS Service Not Found RAP ………………………………………………………….. 2-270
018-514 BMLinkS Access-Right-Violation RAP …………………………….….…………………… 2-271
018-515 BMLinkS Storage-Access-Error RAP………………………………………………………. 2-271
018-516 BMLinkS unsupported-attribute RAP ……………...…..………………………………….. 2-272
018-517 BMLinkS Storage-Full RAP……………………..……..…………………………..…………. 2-272
018-518 BMLinkS Operation-Not-Available RAP……………………..……………………………. 2-273
018-519 BMLinkS unknown-error RAP ………………………………………………………………… 2-273
018-520 Internal error in BMLinkS Scan RAP……………………………………………………….. 2-274
018-521 Request Send Failure in BMLinkS RAP…………………………………………………… 2-274
018-522 Response receive failure in BMLinkS RAP.……………………..………………………. 2-275
018-523 Image Send Failure in BMLinkS RAP………………………..……………………………. 2-275
018-524 Invalid Device Network Setting RAP.………………………………………………………. 2-276
018-525 HDD Full or HDD Access Error RAP ……………..…….….….…………………..……… 2-276
018-526 Rejected to be Refresh RAP……………………………….…………………………………. 2-277
018-527 JT Monitor Internal Error RAP………………………………………………………………… 2-277
018-528 Soap Request Error RAP.……………………………………………………………………… 2-278
018-529 Duplicate Scan Request RAP.……………………………………….….……………..….… 2-278
018-530 Authentication Error RAP……………………………………….……………………………… 2-279
018-531 Failed to Create a New Job RAP……………………………………………………………. 2-279
018-532 Too Many Jobs to Create a New Job RAP .....………………………………………….. 2-280
018-543 Shared name error in SMB server RAP…………………………………………………… 2-280
018-547 Number restriction over of SMB scan users RAP …………………………….……..… 2-281
018-596 LDAP Protocol Error 596 RAP ……………….………………………………………………. 2-281
018-701 LDAP RAP ………………………………………………………………………………………….. 2-282
018-702 LDAP RAP ………………………………………………………………………………………….. 2-282
018-703 LDAP RAP ………………………………………………………………………………………….. 2-283
018-704 LDAP RAP ………………………………………………………………………………………….. 2-283
018-705 LDAP RAP ………………………………………………………………………………………….. 2-284
018-706 LDAP RAP ……………………...………………...………………...………………...………….. 2-284
018-707 LDAP RAP ……………………...………………...………………...………………...………….. 2-285
018-708 LDAP RAP ……………………...………………...………………...………………...………….. 2-285
018-710 LDAP RAP ……………………...………………...………………...………………...………….. 2-286
018-711 LDAP RAP ……………………...………………...………………...………………...………….. 2-286
018-712 LDAP RAP ……………………...………………...………………...………………...………….. 2-287
018-713 LDAP RAP ……………………...………………...………………...………………...………….. 2-287
018-714 LDAP RAP ……………………...………………...………………...………………...………….. 2-288
018-716 LDAP RAP ……………………...………………...………………...………………...………….. 2-288
018-717 LDAP RAP ……………………...………………...………………...………………...………….. 2-289
018-718 LDAP RAP ……………………...………………...………………...………………...………….. 2-289
018-719 LDAP RAP ……………………...………………...………………...………………...………….. 2-290
018-720 LDAP RAP ……………………...………………...………………...………………...………….. 2-290
018-721 LDAP RAP ……………………...………………...………………...………………...………….. 2-291
018-732 LDAP RAP ……………………...………………...………………...………………...………….. 2-291
018-733 LDAP RAP ……………………...………………...………………...………………...………….. 2-292
018-734 LDAP RAP ……………………...………………...………………...………………...………….. 2-292
018-735 LDAP RAP ……………………...………………...………………...………………...………….. 2-293
018-736 LDAP RAP ……………………...………………...………………...………………...………….. 2-293
018-748 LDAP RAP ……………………...………………...………………...………………...………….. 2-294
018-749 LDAP RAP ……………………...………………...………………...………………...………….. 2-294
018-750 LDAP RAP ……………………...………………...………………...………………...………….. 2-295
018-751 LDAP RAP ……………………...………………...………………...………………...………….. 2-295
018-752 LDAP RAP ……………………...………………...………………...………………...………….. 2-296
018-753 LDAP RAP ……………………...………………...………………...………………...………….. 2-296
018-754 LDAP RAP ……………………...………………...………………...………………...………….. 2-297
018-764 LDAP RAP ……………………...………………...………………...………………...………….. 2-297
018-765 LDAP RAP ……………………...………………...………………...………………...………….. 2-298
018-766 LDAP RAP ……………………...………………...………………...………………...………….. 2-298
018-767 LDAP RAP ……………………...………………...………………...………………...………….. 2-299
018-768 LDAP RAP ……………………...………………...………………...………………...………….. 2-299
018-769 LDAP RAP ……………………...………………...………………...………………...………….. 2-300
018-770 LDAP RAP ……………………...………………...………………...………………...………….. 2-300
018-771 LDAP RAP ……………………...………………...………………...………………...………….. 2-301
018-780 LDAP RAP ……………………...………………...………………...………………...………….. 2-301
018-781 LDAP RAP ……………………...………………...………………...………………...………….. 2-302
018-782 LDAP RAP ……………………...………………...………………...………………...………….. 2-302
018-783 LDAP RAP ……………………...………………...………………...………………...………….. 2-303
018-784 LDAP RAP ……………………...………………...………………...………………...………….. 2-303
018-785 LDAP RAP ……………………...………………...………………...………………...………….. 2-304
018-786 LDAP RAP ……………………...………………...………………...………………...………….. 2-304
018-787 LDAP RAP ……………………...………………...………………...………………...………….. 2-305
018-788 LDAP RAP ……………………...………………...………………...………………...………….. 2-305
018-789 LDAP RAP ……………………...………………...………………...………………...………….. 2-306
018-790 LDAP RAP ……………………...………………...………………...………………...………….. 2-306
018-791 LDAP RAP ……………………...………………...………………...………………...………….. 2-307
018-792 LDAP RAP ……………………...………………...………………...………………...………….. 2-307
018-793 LDAP RAP ……………………...………………...………………...………………...………….. 2-308
018-794 LDAP RAP ……………………...………………...………………...………………...………….. 2-308
018-795 LDAP RAP ……………………...………………...………………...………………...………….. 2-309
018-796 LDAP RAP ……………………...………………...………………...………………...………….. 2-309
018-797 LDAP RAP ……………………...………………...………………...………………...………….. 2-310
service-repair-manual.com
June, 2008
2-6 WorkCen
Revision
Status Indicator Raps
021 FAX
021-947 Subtractive Accessory Disable (Scan) RA …………………………………………….. 2 311
021-948 Subtractive Accessory Disable (Print) RAP ……………………………………………… 2-311
021-949 Subtractive Accessory Disable RAP.………………………………....…………………… 2-312
024 IOT-ESS Communication a-finisher
024-916 (A-Finisher) Mix Stack Full.……………………………………………………………………. 2-313
024-917 (A-Finisher) Stacker Tray Staple Set Over Count……………………………………… 2-314
024-928 (A-Finisher) Scratch Sheet Compile ……….…………………………………………….… 2-316
024-930 (A-Finisher) Stacker Tray Full Stack ………………..………………...………………...… 2-316
024-976 (A-Finisher) Staple NG………………………….………………………………………………. 2-318
024-977 (A-Finisher) Stapler Feed Ready Fail …………………..…………………………………. 2-319
024-979 (A-Finisher) Stapler Near Empty……………………..………………………………..….… 2-319
024-980 (A-Finisher) Stacker Tray Full Stack ………………..………………...………………...… 2-320
024-982 (A-Finisher) Stacker Lower Safety Warning……………………..….…………………… 2-321
024 IOT-ESS Communication
024-340 IOT-ESS Communication Failure 1 RAP …………………………….……………..….… 2-323
024-341 IOT-ESS Communication Failure 2 RAP …………………………….……………..….… 2-323
024-342 IOT-ESS Communication Failure 3 RAP …………………………….……………..….… 2-324
024-343 IOT-ESS Communication Failure 4 RAP …………………………….……………..….… 2-324
024-345 IOT-ESS Communication Failure 5 RAP …………………………….……………..….… 2-325
024-346 IOT-ESS Communication Failure 6 RAP …………………………….……………..….… 2-325
024-347 IOT-ESS Communication Failure 7 RAP …………………………….……………..….… 2-326
024-348 IOT-ESS Communication Failure 8 RAP …………………………….……………..….… 2-326
024-349 IOT-ESS Communication Failure 9 RAP …………………………….……………..….… 2-327
024-350 IOT-ESS Communication Failure 10 RAP …………………………..………………...… 2-327
024-351 IOT-ESS Communication Failure 11 RAP …………………………..………………...… 2-328
024-354 IOT-ESS Communication Failure 14 RAP …………………………..………………...… 2-328
024-356 IOT-ESS Communication Failure 16 RAP …………………………..………………...… 2-329
024-362 Page Sync Illegal Start RAP …………………………………..……………………………… 2-329
024-363 Page Sync Illegal Stop RAP .……………………………………..………………………….. 2-330
024-364 DMA Transfer RAP ………………………………..…………………………………………..… 2-330
024-367 Decompress Other Failure RAP ………………………….…………………………………. 2-331
024-368 PCI Error RAP………………………………………………………..……………………………. 2-331
024-370 Marker Code Detection Failure RAP…………………………………..………………...… 2-332
024-371 IOT-ESS Communication Failure 21 RAP …………………………..………………...… 2-332
024-372 IOT-ESS Communication Failure 22 RAP …………………………..………………...… 2-333
024-373 IOT-ESS Communication Failure 23 RAP …………………………..………………...… 2-333
024-375 IOT-ESS Communication Failure 24 RAP …………………………..………………...… 2-334
024-600 Billing Master Counter RAP ……….………..….....……...…………..…………………….. 2-334
024-601 Billing Backup Counter 1 RAP .……..……..……..………..….……..……………..……... 2-335
024-602 Billing Backup Counter 2 RAP .……..……..……..………..….……..……………..……... 2-335
024-603 Software Key Master Counter RAP ………….…………………………………………..… 2-336
024-604 Software Key Backup Counter 1 RAP ……………………….……………………………. 2-336
024-605 Software Key Backup Counter 2 RAP ……………………….……………………………. 2-337
024-700 Shortage Memory Capacity, or no Hard Disk RAP…..……………………………….. 2-337
024-742 Output Paper for Booklet, Over Counts RAP…………………………………..……….. 2-338
024-746 Print Request Failure-Paper RAP ……….……...…..……………..….……………..….… 2-338
024-747 Print Instruction Failure RAP………………..………………………………………………… 2-339
024-748 Bates Numbering Digit Over RAP………………..….……………..….……………..….… 2-339
024-775 Output paper for Booklet, over counts 2 RAP….…..………………………………...… 2-340
0 Tray 1 size mismatch RAP………………………………………………..…………………… 2-340
1 Tray 2 size mismatch RAP………………………………………………..…………………… 2-341
024-912 Tray 3 size mismatch RAP………………………………………………..…………………… 2-342
024-913 Tray 4 size mismatch RAP………………………………………………..…………………… 2-343
024-914 Tray 6 size mismatch RAP………………………………………………..…………………… 2-344
024-915 Tray 7 size mismatch RAP………………………………………………..…………………… 2-345
024-916 Mix Full Stack RAP ……………………………………..……………………………………….. 2-346
024-917 Stacker Tray Staple Set Over Count RAP .………………………………………………. 2-347
024-919 Face UP Tray Close RAP …………………….……………..….……………..….………….. 2-348
024-920 Face Down Tray 1 Paper Full RAP……………………………………………………….… 2-348
024-921 Face Up Tray 1 Paper Full………………..….……………..….……………..….………….. 2-349
024-922 Face Down Tray 2 Paper Full ……………………….……………………………………….. 2-349
024-926 Punch Dust Box Miss Set………………………….……………………………………….….. 2-350
024-928 Scratch Sheet Compile ……………………………………..………………………………….. 2-350
024-930 Stacker Tray Full (Large Size Full)……………………………………………...………….. 2-351
024-934 Paper kind Mismatch…………………………...………………...………………...………….. 2-351
024-939 OHP Kind Mismatch……………………………………………………..………………………. 2-352
024-946 Tray 1 Out Of Place RAP………………………………………………………………………. 2-352
024-947 Tray 2 Out Of Place RAP………………………………………………………………………. 2-353
024-948 Tray 3 Out Of Place RAP………………………………………………………………………. 2-353
024-949 Tray 4 Out Of Place RAP………………………………………………………………………. 2-354
024-950 Tray 1 Empty RAP ………………………………………..……………………………………… 2-354
024-951 Tray 2 Empty RAP ………………………………………..……………………………………… 2-355
024-952 Tray 3 Empty RAP ………………………………………..……………………………………… 2-355
024-953 Tray 4 Empty RAP ………………………………………..……………………………………… 2-356
024-954 MPT Empty RAP………………………………………………………………………………….. 2-356
024-955 Tray 6 Empty……………………………………...………………...………………...………….. 2-357
024-958 MPT Size Failure RAP ………………………………………………………………………….. 2-357
024-959 Tray 1 size mismatch RAP………………………………………………..…………………… 2-358
024-960 Tray 2 size mismatch RAP………………………………………………..…………………… 2-358
024-961 Tray 3 size mismatch RAP………………………………………………..…………………… 2-359
024-962 Tray 4 size mismatch RAP………………………………………………..…………………… 2-359
024-965 ATS/APS No Paper (IOT detect) RAP …………………………………………………….. 2-360
024-966 ATS/APS No Destination Error RAP……………………………………………………….. 2-361
024-967 Different width Mix Paper detect (Stapler job) RAP ….…………..…………………… 2-361
024-968 Stapler / Punch Batting ……………………………………………………………………….… 2-362
024-969 Different Width Mix Punch…………………………….……………………………………….. 2-362
024-970 Tray 6 Out Of Place ……………………………………………………………………………… 2-363
024-972 Tray 6 Size Mismatch……………………………………………………………………………. 2-363
024-975 Copy Booklet Sheets Counts Over …………………………………….…………………… 2-364
024-976 Finisher Staple Status Failed RAP………………………………….………………………. 2-364
024-977 Stapler Feed Ready Failure RAP……………………………………….…………………… 2-365
024-978 Booklet Stapler Fault…………………………………………………………………………….. 2-365
024-979 Stapler Near Empty RAP ……………………………..……………………………………….. 2-366
024-980 Finisher Stacker Tray Full RAP……………..………………...………………...………….. 2-366
024-981 Finisher Top Tray Full ……....………………...………………...………………...………….. 2-367
024-982 Stacker Lower Safety warning RAP………………………………………………………… 2-368
024-985 MPT Feed Failure RAP.……………………….……………..….……………..….………….. 2-369
024-989 Booklet Low Staple ………………………….….……………..….……………..….………….. 2-369
024 IOT-ESS Communication sb-finisher
024-916 Mix Full Stack RAP ……………………………………..……………………………………….. 2-371
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Status Indicator Raps
Revision
024-917 Stacker Tray Staple Set Over Count RAP ……………………………………………….. 2-372
024-928 Scratch Sheet Compile RAP…………….……………………………………………………. 2-372
024-976 Finisher Staple Status Failed RAP………………………………..………………………… 2-373
024-977 Stapler Feed Ready Failure RAP………………………………….………………………… 2-373
024-978 Booklet Front/Rear Stapler Fail………………………………………....………………...… 2-374
024-979 Stapler Near Empty RAP …………………………………………..………………………….. 2-375
024-980 Finisher Stacker Tray Full RAP……………………………….……………………………… 2-375
024-982 Stacker Lower Safety warning RAP………………………………………………………… 2-376
024-984 Booklet Low Staple F……………………………….………………………………………...… 2-377
024-989 Booklet Low Staple R…………………………………....………………...………………...… 2-378
026 Address Book
026-700 LDAP Protocol Max Error RAP ………………………………………………………………. 2-379
026-702 Address Book Directory Service Overflow RAP………………………….…………….. 2-379
027 MAIL
027-400 Net Off Line RAP ………………..……………………………………….….……………..….… 2-381
027-442 Duplicate IP Address RAP….…………………………………………….……………..….… 2-381
027-443 DNS Renewal Failure of Dynamic RAP…..………………………………….…………… 2-382
027-444 Duplicate IP Address RAP….…………………………………………….……………..….… 2-382
027-445 Illegal IP Address RAP.……………………..……………………………………….…………. 2-383
027-446 Duplicate IP Address RAP….…………………………………………….……………..….… 2-383
027-447 Duplicate IP Address RAP….…………………………………………….……………..….… 2-384
027-452 Duplicate IP Address RAP….…………………………………………….……………..….… 2-384
027-500 SMTP Server Mail I/O RAP………………………………………..………………………….. 2-385
027-501 POP Server RAP …………………………………………………………………………………. 2-385
027-502 POP Authentication RAP ………………………………………………....…………………… 2-386
027-503 POP server communication timeout RAP.……………………………………………….. 2-386
027-504 Invalid Response Reception from SMTP Server RAP ….……………………………. 2-387
027-513 SMB Scan Client RAP ..……..………..……..……..……………..……………..……..……. 2-387
027-514 Host Name Solution Error RAP……………………………….……………………………… 2-388
027-515 DNS Server Error in SMB RAP………………………………………………………………. 2-388
027-516 Server Connection Error in SMB RAP …………………………………………………….. 2-389
027-518 Login/Password Error RAP ……………………………………………………………………. 2-389
027-519 Scanning Picture Error RAP ………………………………………………………………….. 2-390
027-520 File Name Acquisition Failure RAP……………………………….………………………… 2-390
027-521 File Name Suffix Limit Error RAP………………………………….………………………… 2-391
027-522 File Creation Failure RAP …………………………………….…………………….…………. 2-391
027-523 Lock Folder Creation Failure RAP …………………………..……………………………… 2-392
027-524 Folder Creation Failure RAP………………….…………………………………………….… 2-392
027-525 File Delete Failure RAP .……………………………………………………………………….. 2-393
027-526 Lock Folder Delete Failure RAP .….……………..….……………..….……………..….… 2-393
027-527 Folder Delete Failure RAP ……………………………………………………………….….… 2-394
027-528 Data Write-in Failure RAP…………………………………….…………………….…………. 2-394
027-529 Data Read Failure RAP …………..….………….…………………………………………….. 2-395
027-530 Data Reading Failure RAP…………………………………………………………………….. 2-395
027-531 Scan Filing Policy Injustice RAP.……………………………………………………………. 2-396
027-532 NEXTNAME.DAT file access error RAP ………………………………………………….. 2-396
027-533 Internal Scan Error RAP ……………………………………………………………………….. 2-397
027-543 Server Name Specification Error RAP …………………………………………………….. 2-397
027-547 SMB Protocol error 4-007 RAP………………………………………………………………. 2-398
027-548 SMB Protocol error 4-008 RAP………………………………………………………………. 2-398
027 ……………….. 2-399
027 ……………….. 2-399
027-565 SMB Protocol error 4-025 RAP.……………………………………………………………… 2-400
027-566 SMB Protocol error 4-026 RAP.……………………………………………………………… 2-400
027-569 SMB (TCP/IP) is not Started RAP…………………………………………………………… 2-401
027-572 SMB Protocol error 4-032 RAP.……………………………………………………………… 2-401
027-573 SMB Protocol error 4-033 RAP.……………………………………………………………… 2-402
027-574 SMB Protocol error 4-034 RAP.……………………………………………………………… 2-402
027-576 SMB Protocol error 4-036 RAP.……………………………………………………………… 2-403
027-578 SMB Protocol error 4-038 RAP.……………………………………………………………… 2-403
027-584 SMB Protocol error 4-044 RAP.……………………………………………………………… 2-404
027-585 SMB Protocol error 4-045 RAP.……………………………………………………………… 2-404
027-586 SMB Protocol error 4-046 RAP.……………………………………………………………… 2-405
027-587 SMB Protocol error 4-047 RAP.……………………………………………………………… 2-405
027-588 SMB Protocol error 4-048 RAP.……………………………………………………………… 2-406
027-589 SMB Protocol error 4-049 RAP.……………………………………………………………… 2-406
027-590 SMB Protocol error 4-050 RAP.……………………………………………………………… 2-407
027-591 SMB Protocol error 4-051 RAP.……………………………………………………………… 2-407
027-599 SMB Protocol error 4-other codes RAP …..………………………………………………. 2-408
027-702 Certificate for Recipients, was not Found RAP.………………….…………………….. 2-408
027-703 Certificate for Recipients, has Expired RAP……………………………………………… 2-409
027-704 Certificate for Recipients, was Untrusted RAP……………………..…………………… 2-409
027-705 Certificate for Recipients, was revoked RAP …………………………………….……… 2-410
027-706 Certificate RAP……………………….……………………………………………………………. 2-410
027-707 Certificate Expired RAP …………………………………..……………………………………. 2-411
027-708 Certificate Valid RAP…………………….…………………………………………..………….. 2-411
027-709 Certificate Revoked RAP ………………………………………..………………...………….. 2-412
027-710 Invalid S/MIME Mail RAP…………………………………………………………………….… 2-412
027-711 S/MIME Mail Certificate RAP ……………………………………………………………..….. 2-413
027-712 S/MIME Mail Certificate RAP ……………………………………………………………..….. 2-413
027-713 S/MIME Mail Altered RAP ………………………………………………………....………….. 2-414
027-714 S/MIME Mail Invalid RAP……………………………………………………..……………….. 2-414
027-715 S/MIME Mail Certificate Registration RAP …..…………………………………………… 2-415
027-716 Email Signature RAP ……………………………………………………….…………………… 2-415
027-730 SMTP Mail Division Error RAP……………………………………………………………….. 2-416
027-737 Template Server Read RAP…………………………………………………………………… 2-416
027-739 Invalid Template Server Path RAP ………………….……………………………………… 2-417
027-740 Template Server Login RAP ……………………………………………………...………….. 2-417
027-741 Template Server Connect RAP…………………………..………………………………….. 2-418
027-742 HDD File System RAP …….……………….………....……..…………………..……………. 2-418
027-743 Template Server Install RAP……………………..……………………………………….….. 2-419
027-744 Template Address RAP………………………..………………...………………...………….. 2-419
027-745 Template Address Server RAP.………………….…..…………………….……………….. 2-420
027-750 Fax Document Inhibited RAP…………….….……………..….……………..….………….. 2-420
027-751 Job Template Analysis RAP……………………………….………………………………….. 2-421
027-752 Required User Entry Not Entered RAP……………………………………………………. 2-421
027-753 Job Flow Service Disabled RAP ……………….....…..……………………………………. 2-422
027-754 Job Flow Service File Signature Mismatch RAP.……………………………….……… 2-422
027-760 XJT Command Fail RAP……………………………………………………………………….. 2-423
027-761 Web Print Time Out RAP ………………………………………………………………………. 2-423
027-762 Illegal Web Print Job Ticket RAP ………………………….….……………..….………….. 2-424
027-772 SMTP Server Error (HELO) RAP……………………………………………………………. 2-424
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Status Indicator Raps
027-773 SMTP Server Communication Timeout RAP ……………………….…………..
027-774 Address Inaccurate Character RAP………………………………………………..
027-775 Too Many SMTP Address RAP ……………….……………………………………….….… 2-426
027-776 SMTP Server Error (EHLO) RAP……………………………………………………………. 2-426
027-777 SMTP Server Un-Supports SMTP-AUTH RAP…………………………………………. 2-427
027-778 No Mode Specified by SMTP-AUTH RAP ……………………………………………….. 2-427
027-779 It attestation-fails by SMTP-AUTH RAP…………………………………………………… 2-428
027-796 E-mail Not Printed RAP ………………………………………………………………………… 2-428
027-797 Invalid Output Destination RAP .……………………..………………...………………...… 2-429
033 FAX Control
033-363 Fax Control RAP.…………………………………………………………………………………. 2-431
033-710 Fax Control RAP.…………………………………………………………………………………. 2-431
033-712 Fax Control RAP.…………………………………………………………………………………. 2-432
033-713 Fax Control RAP.…………………………………………………………………………………. 2-432
033-715 Fax Control RAP.…………………………………………………………………………………. 2-433
033-716 Fax Control RAP.…………………………………………………………………………………. 2-433
033-717 Fax Control RAP.…………………………………………………………………………………. 2-434
033-718 Fax Control RAP.…………………………………………………………………………………. 2-434
033-719 Fax Control RAP.…………………………………………………………………………………. 2-435
033-721 Fax Control RAP.…………………………………………………………………………………. 2-435
033-722 Fax Control RAP.…………………………………………………………………………………. 2-436
033-724 Fax Control RAP.…………………………………………………………………………………. 2-436
033-725 Fax Control RAP.…………………………………………………………………………………. 2-437
033-726 Fax Control RAP.…………………………………………………………………………………. 2-437
033-727 Fax Control RAP.…………………………………………………………………………………. 2-438
033-728 Fax Control RAP.…………………………………………………………………………………. 2-438
033-731 Fax Control RAP.…………………………………………………………………………………. 2-439
033-733 Fax Control RAP.…………………………………………………………………………………. 2-439
033-734 Fax Control RAP.…………………………………………………………………………………. 2-440
033-735 Fax Control RAP.…………………………………………………………………………………. 2-440
033-736 Fax Control RAP.…………………………………………………………………………………. 2-441
033-737 Fax Control RAP.…………………………………………………………………………………. 2-441
033-738 Fax Control RAP.…………………………………………………………………………………. 2-442
033-740 Fax Control RAP.…………………………………………………………………………………. 2-442
033-741 Fax Control RAP.…………………………………………………………………………………. 2-443
033-742 Fax Control RAP.…………………………………………………………………………………. 2-443
033-743 Fax Control RAP.…………………………………………………………………………………. 2-444
033-744 Fax Control RAP.…………………………………………………………………………………. 2-444
033-745 Fax Control RAP.…………………………………………………………………………………. 2-445
033-746 Fax Control RAP.…………………………………………………………………………………. 2-445
033-747 Fax Control RAP.…………………………………………………………………………………. 2-446
033-749 Fax Control RAP.…………………………………………………………………………………. 2-446
033-750 Fax Control RAP.…………………………………………………………………………………. 2-447
033-751 Activity Report suspended RAP.…………………………………….….…………………… 2-447
033-755 Fax printing is canceled Fax RAP…………………...………………...………………...… 2-448
034 FAX Communication
034-211 Fax Communication RAP………………………………………………………………………. 2-449
034-212 Fax Communication RAP………………………………………………………………………. 2-449
034-500 Fax Communication RAP………………………………………………………………………. 2-450
034-501 Fax Communication RAP………………………………………………………………………. 2-450
…………………………..…………………… 2-451
…………………………..…………………… 2-451
034-507 Fax Communication RAP……………………………………………………….….………….. 2-452
034-508 Fax Communication RAP……………………………………………………….….………….. 2-452
034-509 Fax Communication RAP……………………………………………………….….………….. 2-453
034-510 Fax Communication RAP……………………………………………………….….………….. 2-453
034-511 Fax Communication RAP……………………………………………………….….………….. 2-454
034-512 Fax Communication RAP……………………………………………………….….………….. 2-454
034-513 Fax Communication RAP……………………………………………………….….………….. 2-455
034-514 Fax Communication RAP……………………………………………………….….………….. 2-455
034-515 Fax Communication RAP……………………………………………………….….………….. 2-456
034-519 Fax Communication RAP……………………………………………………….….………….. 2-456
034-520 Fax Communication RAP……………………………………………………….….………….. 2-457
034-521 Internal I/F Error RAP……………………………………………………………………………. 2-457
034-522 Fax Communication RAP……………………………………………………….….………….. 2-458
034-523 Fax Communication RAP……………………………………………………….….………….. 2-458
034-527 Dial Control Error RAP…………………………………….……………………………………. 2-459
034-528 Fax Communication RAP……………………………………………………….….………….. 2-459
034-529 Fax Communication RAP……………………………………………………….….………….. 2-460
034-530 Fax Communication RAP……………………………………………………….….………….. 2-460
034-550 Write to FaxCard-ROM error detection RAP…………………………………………….. 2-461
034-700 GCPLock-G3DicepBusy-CodecHang RAP………………………..…………………….. 2-461
034-701 Software Reset RAP ………………………………..……………………………………….….. 2-462
034-789 Fax Communication RAP……………………………………………………….….………….. 2-462
034-790 Fax Communication Channel 0 RAP ……………………………………….….………….. 2-463
034-791 Fax Communication Channel 1 RAP ……………………………………….….………….. 2-463
034-792 Fax Communication Channel 2 RAP ……………………………………….….………….. 2-464
034-793 Fax Communication Channel 3 RAP ……………………………………….….………….. 2-464
034-794 Fax Communication Channel 4 RAP ……………………………………….….………….. 2-465
034-795 Fax Communication Channel 5 RAP ……………………………………….….………….. 2-465
034-796 Fax Communication Channel RAP …………………………………………………………. 2-466
034-797 Communication Parameter Error RAP…………………………………………………….. 2-466
034-798 Data Parameter Error RAP ……………………………………………………………………. 2-467
034-799 Auto Dial Without Dial Data RAP ……………………………………………………………. 2-467
035 FAX Network
035-550 Write to FaxG3-ROM error detection RAP……………………………………………….. 2-469
035-700 Fax Protocol RAP………………………………………..……………………………………….. 2-469
035-701 Fax Protocol RAP………………………………………..……………………………………….. 2-470
035-702 Fax Protocol RAP………………………………………..……………………………………….. 2-470
035-703 Fax Protocol RAP………………………………………..……………………………………….. 2-471
035-704 Fax Protocol RAP………………………………………..……………………………………….. 2-471
035-705 Fax Protocol RAP………………………………………..……………………………………….. 2-472
035-706 Fax Protocol RAP………………………………………..……………………………………….. 2-472
035-707 Fax Protocol RAP………………………………………..……………………………………….. 2-473
035-708 Fax Protocol RAP………………………………………..……………………………………….. 2-473
035-709 Fax Protocol RAP………………………………………..……………………………………….. 2-474
035-710 Fax Protocol RAP………………………………………..……………………………………….. 2-474
035-711 Fax Protocol RAP………………………………………..……………………………………….. 2-475
035-712 Fax Protocol RAP………………………………………..……………………………………….. 2-475
035-713 Fax Protocol RAP………………………………………..……………………………………….. 2-476
035-714 Fax Protocol RAP………………………………………..……………………………………….. 2-476
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Status Indicator Raps
Revision
035-715 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-477
035-716 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-477
035-717 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-478
035-718 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-478
035-719 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-479
035-720 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-479
035-721 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-480
035-722 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-480
035-723 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-481
035-724 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-481
035-725 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-482
035-726 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-482
035-727 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-483
035-728 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-483
035-729 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-484
035-730 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-484
035-731 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-485
035-732 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-485
035-733 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-486
035-734 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-486
035-735 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-487
035-736 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-487
035-737 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-488
035-738 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-488
035-739 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-489
035-740 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-489
035-741 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-490
035-742 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-490
035-743 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-491
035-744 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-491
035-745 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-492
035-746 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-492
035-747 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-493
035-748 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-493
035-749 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-494
035-750 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-494
035-751 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-495
035-752 Fax Protocol RAP …………………..….……………..….……………..….………………...… 2-495
035-753 Fax Memory Full RAP………………………………………..…………………………………. 2-496
035-754 File Management Memory Full RAP ……………………………………………………..… 2-496
035-755 File Add Page Error RAP….…………………………………………………………………… 2-497
035-756 Cannot Add Page RAP ……………..……………………….…………………….…………… 2-497
035-757 No Receive Page RAP……………………………..…………………………………………… 2-498
035-758 No Specified File or Page RAP………………...…....………………...………………...… 2-498
035-759 No Specified Job RAP …………………………………………………………………….….… 2-499
035-760 No Specified Job RAP …………………………………………………………………….….… 2-499
035-761 File Processing Error RAP …………………….………………………………………………. 2-500
041 NVM
041-340 MCU PWB Data RAP…………………………………….……………..….……………..….… 2-501
041-500.……………………………………….…………………………………………….……………..….… 2-501
041-501.……..……………..…………………..…………………..…………………..……………..……..… 2-502
042 Drives
042-323 Drum K Motor Drive Failure RAP……………………………………..…………………….. 2-503
042-325 Main Motor Failure RAP………………….……………………………………………..……… 2-503
047 Communication
047-211 OCT 1 RAP ………………….……………………………………………………………………… 2-505
047-212 OCT 2 RAP ………………….……………………………………………………………………… 2-506
047-213 Different Finisher Detected RAP………………...…..………………………....………….. 2-507
047-214 MCU Duplex Module RAP……………………………………………………………………… 2-507
047-215 MCU Exit Communication Error RAP…………………………………………………..….. 2-508
047-216 MCU Finisher Communication RAP………………………………………………………… 2-508
047-217 MCU HCF Communication RAP …………………………………………………………….. 2-509
061 ROS
061-315 Start Of Scan RAP ……………………………………………………………………………….. 2-511
061-321 ROS Motor RAP…………………………………………………………………………………… 2-511
061-333 ROS Fan Defect RAP ……………………………………..……………………………………. 2-512
062 IIT
062-211 IIT/IPS PWB EEPROM RAP………………………………..….……………..….………….. 2-513
062-277 IIT/IPS PWB DADF PWB Communication RAP………………………………………… 2-513
062-300 Platen Interlock Open RAP …………………………….……………………………………… 2-514
062-310 IIT/IPS PWB Controller Communication RAP.………………….………………………. 2-514
062-311 IIT/IPS Software RAP…………………………..………………...………………...………….. 2-515
062-345 IIT/IPS Subsystem RAP………………………………………….……………..….………….. 2-515
062-357 CCD Fan Failure RAP.…..……………..……………..……..……………..……………..….. 2-516
062-360 Carriage Position RAP …………………………………………………………………..……… 2-516
062-371 Lamp Illumination RAP……………………..….……………..….……………..….………….. 2-517
062-380 Platen AGC CH1 RAP………………………….……………..….……………..….………….. 2-518
062-386 Platen AOC CH1 RAP………………………….……………..….……………..….………….. 2-518
062-389 Carriage Over Run RAP……………………………..…………………………………………. 2-519
062-392 IIT/IPS PWB Memory Failure-1 RAP ………………………..…………………………….. 2-519
062-393 IIT/IPS PWB RAM RAP……………………………………………………………………….… 2-520
062-500 IISS ROM RAP………………………………………..…………………………………………… 2-520
062-790 Prohibited Document Detection RAP………………………………………………………. 2-521
071 Tray 1
071-105 Tray 1 Registration Sensor On JAM RAP………………………….…………………….. 2-523
071-210 Tray 1 Lift Up Failure RAP ………………..….……………..….……………..….………….. 2-524
071-211 Tray 1 Broken RAP …………………….…………………………………………….………….. 2-525
071-940 Tray 1 Lift Up RAP ……………………………………………………………………………….. 2-525
072 Tray 2
072-101 Tray 2 MisFeed JAM RAP.………………………..…………………………………………… 2-527
072-105 Tray 2 Registration Sensor On JAM RAP………………………….…………………….. 2-528
072-210 Tray 2 Lift Up Failure RAP ………………..….……………..….……………..….………….. 2-529
072-211 Tray 2 Broken RAP …………………….…………………………………………….………….. 2-530
071-940 Tray 2 Lift Up RAP ……………………………………………………………………………….. 2-530
073 Tray 3
073-101 Tray 3 Miss Feed JAM RAP…………………………………………………………………… 2-531
073-102 Tray 2 Feed Out Sensor On JAM (Tray 3 Feed) RAP …..……………....………….. 2-532
073-105 Tray 3 Registration Sensor On JAM RAP………………………….…………………….. 2-533
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Status Indicator Raps
073-210 Tray 3 Lift Up Failure RAP …………………….………………………………………………. 2-534
073-211 Tray 3 Broken RAP ………………………………………………………………………………. 2-535
071-940 Tray 3 Lift Up RAP……………………………………………………………………………….. 2-535
074 Tray 4
074-101 Tray 4 Miss Feed JAM RAP………………………………………………………….……….. 2-537
074-102 Tray 2 Feed Out Sensor On JAM (Tray 4 Feed) RAP ……………………………….. 2-538
074-103 Tray 3 Feed Out Sensor On JAM (Tray 4 Feed) RAP ……………………………….. 2-539
074-105 Tray 4 Registration Sensor On JAM RAP.………………………………………..……… 2-540
074-210 Tray 4 Lift Up Failure RAP …………………….………………………………………………. 2-541
074-211 Tray 4 Broken RAP ………………………………………………………………………………. 2-542
071-940 Tray 4 Lift Up RAP……………………………………………………………………………….. 2-542
075 MPT
075-135 MPT Registration Sensor On JAM RAP ………………………………………………….. 2-543
077 Jam and Cover Open
077-101 Registration Sensor Off JAM RAP ………………………………………………………….. 2-545
077-103 Fuser Exit Sensor Off JAM RAP …………………………………………………………….. 2-546
077-104 Exit Sensor off (too short) JAM RAP……………………………………………………….. 2-547
077-106 Fuser Exit Sensor On JAM RAP …………………………………………………………….. 2-548
077-109 IOT Exit Sensor ON JAM Straight RAP …………………………………………………… 2-549
077-113 IOT Exit Sensor OFF JAM Straight RAP ………………..……………………………….. 2-550
077-114 Exit 2 Sensor Static JAM RAP ………………….…..…….…………………………………. 2-550
077-129 Registration Sensor On JAM (Duplex Feed/Stop Case) RAP …………………….. 2-551
077-130 Duplex Out Sensor On JAM RAP ……………….…..……………………………………… 2-552
077-131 Duplex Wait Sensor On JAM RAP………………………………………………………….. 2-553
077-211 Detected different Type Tray Module RAP ……...…..………………………………….. 2-554
077-300 IOT Front Cover Open RAP.…………………………………………………………….….… 2-554
077-301 Left Hand Interlock Open RAP.……………………….……………..….……………..….… 2-555
077-305 Tray Module Left Hand Cover Interlock Open RAP.………………………………….. 2-556
077-307 DUP Cover Open RAP……………………………..…………………………………………… 2-556
077-308 Left Hand HIGH Interlock Open RAP………………………………....………………...… 2-557
077-309 Left Hand Low Interlock Open RAP ………….…………………………………………..… 2-557
077-310 Controller Failed to send image RAP………………………………………………………. 2-558
077-329 Main Motor Stop Error RAP …………………………………………………………………… 2-558
078 Controller
078-101 HCF to Feed Out Sensor Fault RAP……………………………..………………………… 2-559
078-102 HCF to Registration Sensor Fault RAP……………………………………….…………… 2-559
078-104 HCF Feed Out Sensor Fault RAP…………………………………………………………… 2-560
078-210 HCF to Tray 1 Lift RAP ………………….…………………………………………….……….. 2-560
078-212 NVM Read/Write Failure RAP………………………………………………………………… 2-561
078-300 HCF Top Cover Interlock Open RAP …….……………………………………….……….. 2-562
078-301 HCF Docking interlock Open RAP …………………………………………………….….… 2-562
078-500 Write to HCF-ROM error detection (During DLD method) RAP………….……….. 2-563
078-900 HCF Feed Out Sensor Static Jam RAP …………………………………………………… 2-563
078-940 HCF Paper Misfeed RAP….…………………………………………………………………… 2-564
078-941 HCF Paper Tray Size Mismatch RAP……………………………………………………… 2-564
078-945 TTM Tray 3 Lift RAP ..……………..….……………..….……………..….……………..….… 2-565
078-946 TTM Tray 4 Lift RAP ..……………..….……………..….……………..….……………..….… 2-566
081 Fax Destination
081-799 Registered Destination RAP ………………………………………..………………………… 2-567
091 Drum
091-402 Drum Life Over RAP ….…………………………………………..………………...………….. 2-569
091-441 Drum Life Near End of Life RAP ………………….……………………………..………….. 2-569
091-910 Waste Toner Bottle Position RAP ……………………..……………………………………. 2-570
091-911 Waste Toner Full RAP ………………………………………..….……………..….………….. 2-570
091-912 Xerographics Drum Module Installation RAP………………………………..………….. 2-571
091-913 Drum Cartridge End of Life RAP………………..…………………………………………… 2-571
091-914 Xero CRUM Comm RAP…….……..……..……………..……………..……..……………... 2-572
091-915 Xero CRUM Data RAP…..……………..……………..……..……………..……………..….. 2-572
091-916 Xero CRUM Match RAP……….……..………..…...……….…..……..…………………..… 2-573
092 Process Control
092-661 Temperature Sensor RAP….……………..….…..…………………………………………… 2-575
092-662 Humidity Sensor RAP ……………………………………..……………………………………. 2-575
093 Toner Supply
093-400 Black Toner Near Empty………………………………..……………………………………… 2-577
093-406 Black Toner Pre-Near Empty …………………………………………………………………. 2-577
093-912 …………………………..…………………………………………………………………………….... Black
Toner Empty……..……..…….……..……………..…………………..……..…….……..……………..….. 2-578
093-924 Toner K Crum Communication Failure…………………………………………………….. 2-578
093-925 Toner K Crum Data Broken Failure……………………….….……………..….………….. 2-579
093-926 Toner K Crum Data Mismatch Failure……………………………………………………… 2-579
094 BTR/IBT
094-417 BTR Unit Pre Warning RAP ………………………..…………………………………………. 2-581
094-420 BTR Unit Warning RAP…………………………………………..………………...………….. 2-581
102 User Interface
102-356 Controller Software RAP………………………………….……………………………………. 2-583
102-380 UI Control RAP……………………..………………………….………………………………….. 2-583
102-381 UI Data Link RAP……………..………..…………………….……………………...………..… 2-584
102-382 Application Layer Command RAP…………………………………..………………………. 2-584
112 Punch
112-700 Punch Dust Near Full RAP………………………..…………………………………………… 2-585
116 Printing Control
116-210 MediaReader Fatal Error RAP ……………………………………………………………….. 2-587
116-212 MediaL b SW Logic Fail RAP…………………………………………………………………. 2-587
116-220 Downloader Initialize Fail RAP.…………………………….………………………………… 2-588
116-310 ESS Font DIMM #2 RAP……………………………………………………………………….. 2-588
116-311 ESS Font DIMM #3 RAP……………………………………………………………………….. 2-589
116-312 HDD Encrypt Key RAP……….……..……….……...….……..…………………………..….. 2-589
116-313 HDD Encrypt Setup RAP …………..……..………..….……..…….……..……………..….. 2-590
116-314 Ethernet Address RAP………………………………………………………………………….. 2-590
116-315 ESS DDR DIMM #1 R/W Check RAP.………..……..………..….……..…….……..….. 2-591
116-316 ESS DDR DIMM #2 R/W Check RAP.………..…………..…..….……..…….……..….. 2-591
116-317 ESS ROM DIMM #1 Check RAP …………..……………………………………………….. 2-592
116-318 ESS ROM DIMM #2 Check RAP …………..……………………………………………….. 2-592
116-319 Controller UI Configuration…………………………………………………………………….. 2-593
116-321 System Software RAP.………………………………………………………………………….. 2-593
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June, 2008
2-11
WorkCentre
Status Indicator Raps
Revision
116-322 WebDAV S/W Fail RAP ………………………………………………………………………… 2-594
116-323 ESS NVRAM R/W Check RAP ………………………………………………………………. 2-594
116-324 System Controller RAP ……………………..………………………………………………….. 2-595
116-325 ESS Fan RAP .………………………………………………………………..………………...… 2-595
116-328 Controller Cache RAP…………………………………...………..…………………….……… 2-596
116-329 Serial Software RAP …………………………………………………………………………..… 2-596
116-330 HDD File System RAP ………………………..…...………..………………………..……….. 2-597
116-331 Invalid Log Information RAP …………………………………….……………………………. 2-597
116-332 ESS ROM RAP ……………………………………………………………………………………. 2-598
116-333 LocalTalk Software RAP ……………………………………………….….……………..….… 2-598
116-334 ESS NVRAM Data Compare Fail RAP ……………………………………………………. 2-599
116-335 HDD RAP…….……..……………..……………..……..……………..……………..……..……. 2-599
116-336 HDD Access RAP …………...….……………..…………………..……..…….……..……….. 2-600
116-337 SNTP Software RAP…………………………..……………………………………….……….. 2-600
116-338 JBA RAP ………………………………………………….….……………………………………… 2-601
116-340 Memory RAP…………………………………………………………………………….…………. 2-601
116-341 ROM Version RAP ………………………………………………….……………………………. 2-602
116-342 Network Manager RAP ……………………………………………………………………….… 2-602
116-343 Main PWB IC RAP …………….…………………………………………………………………. 2-603
116-346 Formatter RAP …..……………………………………………..…………………………………. 2-603
116-348 Redirector RAP……….……………..….……………..….……………..….……………..….… 2-604
116-349 SIF RAP ……………………………………………………………………………………………… 2-604
116-350 AppleTalk Software RAP ……..…………………………………………..………………...… 2-605
116-351 Ether Talk Software RAP ………………………………………………………………………. 2-605
116-352 NetWare Software RAP ……………………………………………………………….……….. 2-606
116-353 HDD Mechanical RAP……………..………..……....…..……..…………………..…………. 2-606
116-354 HDD Product RAP …………..……..……………..……………..……..……………..……….. 2-607
116-355 Agent Software RAP ……………..……………………………………………..………………. 2-607
116-356 HDD Format RAP ….……………..……………..……..……………..……………..……..….. 2-608
116-357 PostScript RAP …………………….……………………………………………..………………. 2-608
116-358 Salutation Software RAP ….…………………………………………………………………… 2-609
116-360 SMB Software RAP.…………………………………………….……………………………….. 2-609
116-361 Spool HDD RAP…….……………..……………........……………..…………………..……… 2-610
116-362 SSDP Software RAP.……………………………………………………………………………. 2-610
116-363 Print Service Software RAP ………………………..….……………………………………… 2-611
116-364 Timer RAP ………….….………………………………………………………………….……….. 2-611
116-365 Spool RAP …..……………………………………….…………………………………………..… 2-612
116-366 Software Report RAP………………………….………………………………………………… 2-612
116-367 Parallel Software RAP …………………………………………….……………………………. 2-613
116-368 Dump Print RAP……………………………….………………………………………………….. 2-613
116-370 XJCL RAP……………………………………….………………………………………………….. 2-614
116-371 PCL Decomposer Software RAP …………………………….……………………………… 2-614
116-372 Formatter RAP …..……………………………………………..…………………………………. 2-615
116-373 Dynamic DNS Software RAP……………………………………..………………………….. 2-615
116-374 Auto Switch RAP………………………………………………………………………………….. 2-616
116-375 Formatter RAP …..……………………………………………..…………………………………. 2-616
116-376 Port 9100 Software RAP……………………………………………………………………..… 2-617
116-377 Video DMA RAP ….………………………………………………………………………………. 2-617
116-378 Controller Software RAP………………………………..………………...………………...… 2-618
116-379 Controller Software RAP………………………………..………………...………………...… 2-618
116-380 ESS Font ROM DIMM #1 RAP ………………………………………………………………. 2-619
116-381 ABL Initialize RAP……………………………………..….……………..….……………..….… 2-619
116-382 ABL Initialize RAP…………………..……………………………………….…………………… 2-620
116-385 IDC Software RAP ……………………………………………………………………………….. 2-620
116-388 MCC RAP………………………………….…………………………………………….………….. 2-621
116-389 RAM Install RAP ..……………………………………….……………………………………….. 2-621
116-390 ROM NVM Mismatch RAP……………………………………...…………………………….. 2-622
116-391 Country Code RAP…………………………..…………………………………………………… 2-622
116-395 USB Software RAP ………………………….….……………..….……………..….………….. 2-623
116-399 Initialization RAP………………………………………………………..………………………… 2-623
116-701 Memory Duplex RAP…………………………………………………………………………….. 2-624
116-702 Substitute Font RAP…………………………....………………...………………...………….. 2-624
116-703 PostScript Language RAP ……………………………………...………………...………….. 2-625
116-710 HP-GL/2 Memory Overflow RAP………………………………………………...………….. 2-625
116-713 HDD Job Full RAP …..……..……………….………....……..…………………..……………. 2-626
116-714 HP-GL/2 Command RAP …………………………………..………………………………….. 2-626
116-720 PCL Memory RAP………………………….……………………………………………..……… 2-627
116-738 Overlay Size Orientation RAP……………....………………...………………...………….. 2-627
116-739 Form/Logo Capacity RAP ……………………………………………………………………… 2-628
116-740 Arithmetic RAP……………………………………………..……………………………………… 2-628
116-741 Maximum Forms Data Register RAP………………………………………………………. 2-629
116-742 Max Logo Registered RAP……………………………..……………………………………… 2-629
116-743 Form/Logo Size Overflow RAP …………………………………….………………………… 2-630
116-746 Selected Form RAP ………………………………………..……………………………………. 2-630
116-747 Invalid Page Margin RAP………………….…………………………………………………… 2-631
116-748 Page Image Data RAP……………………………………………………….…………………. 2-631
116-749 PostScript Font RAP …………………….…………………………………………..………….. 2-632
116-750 Banner Sheet Cancelled RAP………………………………………………………………… 2-632
116-752 Print Job Ticket Description Warning RAP……………………………………………….. 2-633
116-771 Invalid JBIG Parameter DL Fixed RAP ………………….….……………..….………….. 2-633
116-772 Invalid JBIG Parameter D Fixed RAP ………………….………………………………….. 2-634
116-773 Invalid JBIG Parameter P Fixed RAP ……………………………………………………… 2-634
116-774 Invalid JBIG Parameter YD Fixed RAP……………………………………………………. 2-635
116-775 Invalid JBIG Parameter L0 Fixed RAP…………………………..………………………… 2-635
116-776 Invalid JBIG Parameter MX Fixed RAP …………………………….…………………….. 2-636
116-777 Invalid JBIG Parameter MY Fixed RAP …………………………….…………………….. 2-636
116-778 Invalid JBIG Par VLength Fixed RAP………………………………………………………. 2-637
116-780 Attached Document RAP …………………………………………………………………….… 2-637
116-790 Stapling Canceled RAP (A-Finisher)……………………………………………………….. 2-638
116-790 Stapling Canceled RAP (SB-Finisher) ..….……………..….……………..….………….. 2-638
121 FID-EP
121-314 Customize User Prompts Fail RAP…………………………………………………………. 2-639
123 Controller-UI
123-207 Communication Manager Target RAP ………………………………………...………….. 2-641
123-209 Controller UI Communication RAP………………………..….……………..….………….. 2-641
123-310 Send Queue RAP…………………………….…………………………………………………… 2-642
123-311 Receive Queue RAP……………………………………………………………………..……… 2-642
123-317 Receive Message Queue RAP ………………….……………………………………….….. 2-643
123-318 Receive Finish Queue RAP ………………………………………………….……………….. 2-643
123-320 NVM Initialized for FCW Composition RAP ………………………………………..……. 2-644
123-322 UI Target RAP………………....………………...………………...………………...………….. 2-644
123-323 UI Address RAP…………………………………………………………….…………………….. 2-645
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Revision
Status Indicator Raps
123-325 Object Creation RAP……………………..………………………………………………………
123-326 Memory Overflow RAP ……………....………………...………………...………………...…
123-327 Button Overflow RAP.……………………..……………………………………….…………… 2-646
123-328 UI Internal Range RAP ………….…………………………………………………………...… 2-647
123-329 UI Coordinates RAP………………………….………………………………………………….. 2-647
123-332 Interface Parameter RAP…………....………………...………………...………………...… 2-648
123-333 Interface Communication RAP……………………………………….………………………. 2-648
123-337 Frame Data RAP.……………………....………………...………………...………………...… 2-649
123-341 Event Queue RAP.……………………..………………...………………...………………...… 2-649
123-342 Event Queue RAP.……………………..………………...………………...………………...… 2-650
123-343 Invalid Class RAP ……………………………………..….……………..….……………..….… 2-650
123-344 Invalid Type RAP …………………………………….…………………………………………… 2-651
123-345 Timer Queue Full RAP……………………………….….……………..….……………..….… 2-651
123-346 Invalid Timer Number RAP ………………….………………………………………………… 2-652
123-369 Interface Value RAP ……………..………………………………………...………………...… 2-652
123-370 Interface Length RAP………………………….……………………………………….……….. 2-653
123-371 Interface Parameter RAP…………....………………...………………...………………...… 2-653
123-372 Interface Sequence RAP ………………………………………………….……………..….… 2-654
123-373 Channel RAP ………………………………………………………………………………………. 2-654
123-374 User Job ID RAP.……………………….……………..….……………..….……………..….… 2-655
123-375 Internal Resource RAP …………………………………………………………………………. 2-655
123-376 Internal Memory RAP…………………………………………………………………….……… 2-656
123-377 UI Timer RAP…………………………………………………………………………………….… 2-656
123-378 Interface Format RAP ……………………..……………………………………….…………… 2-657
123-379 Dispatch RAP…………………………….……………..….……………..….……………..….… 2-657
123-380 Copy Interface RAP ………………………..……………………………………….…………… 2-658
123-381 Fax Interface RAP………………………………….…………………………………………..… 2-658
123-382 Scanner Interface RAP …………………………………………………………………………. 2-659
123-383 Report Interface RAP…………..……………………………………….….……………..….… 2-659
123-384 Server Access RAP ……………………………………………………………………………… 2-660
123-385 Service Object RAP ………………………………………………….……..…………………… 2-660
123-386 Service Object RAP ………………………………………………….……..…………………… 2-661
123-387 Service Object RAP ………………………………………………….……..…………………… 2-661
123-388 Attribute RAP …………………………………………………………………………………….… 2-662
123-389 UI Comparator RAP……………………………..………………………………………………. 2-662
123-390 Job Parameter RAP …………..……………………………………….………………………… 2-663
123-391 Job Parameter RAP …………..……………………………………….………………………… 2-663
123-392 Auditron RAP ………………………………………..…………………………………………..… 2-664
123-394 File Access RAP ………………………………………………………………………………….. 2-664
123-395 UI NVM RAP….……………………………………………………………………………………. 2-665
123-396 UI Software RAP………………………………………………………………………………..… 2-665
123-397 UI Manager RAP……………………………………..…………………………………………… 2-666
123-398 Release Queue RAP………………………………………………………..………….……….. 2-666
123-399 UI Internal RAP……………………………………..…………………………………………..… 2-667
123-400 Internal Interface RAP……………………..……………………………………….…………… 2-667
124 ROM-RAM
124-310 Product Designation RAP ……………………..………………………………………………. 2-669
124-311 Product Serial Number RAP …………………………..………………...………………...… 2-669
124-312 Machine Codes Mismatch RAP …………………………..…………………………………. 2-670
124-313 Serial Number RAP……………………………………....………………...………………...… 2-670
124-314 IOT Speed RAP ………………………………………..….……………..….……………..….… 2-671
………………………….………….. 2-671
………………………….………….. 2-672
124-317 All Product Mode RAP …………………………………..……………………………………… 2-672
124-318 Product Type Software Key RAP.…………………………....…………………………….. 2-673
124-319 All Product Types Software Key RAP ………………….………………………………….. 2-673
124-320 EPROM RAP……………………………………………………………………………………….. 2-674
124-321 Backup SRAM RAP ……………………………………………………………………………… 2-674
124-322 Software Key RAP ……………………………………………………………………………….. 2-675
124-323 Software Key Registration RAP ……………………………………………………………... 2-675
124-324 All Billings Mismatch RAP………………………………….………………………………….. 2-676
124-325 Billing Restoration RAP………….....……..…….……..……..…………………………..….. 2-676
124-326 IOT Speed Not Registered RAP …………………………………….………………………. 2-677
124-327 IOT Speed Change SW Failure RAP…………………….….……………..….………….. 2-677
124-333 ASIC RAP ……………………....………………………………..….…………………………….. 2-678
124-334 Standard Font ROM RAP…………………………………..………………………………….. 2-678
124-335 Font ROM RAP ………………………….……………………………………….……………….. 2-679
124-337 ESS Standard RAM RAP…..………………………………………………………………….. 2-679
124-338 Duplicate Font ROMs RAP .………………………..……………………………………….… 2-680
124-339 ROM DIMM Mismatch RAP ..……………………………………….………………………… 2-680
124-340 CRUM Market RAP……………..……..……..…....……....….……………..……………….. 2-681
124-341 CRUM Market MCU RAP…………….……..………….……..……………..…….……..….. 2-681
124-342 CRUM Market System 1 RAP…….……..…....……..……..…………………………..….. 2-682
124-343 CRUM Market System 2 RAP…….……..…....……..……..…………………………..….. 2-682
124-350 CRUM OEM RAP…….……..……………..……………..……..……………..……………..… 2-683
124-351 CRUM OEM MCU RAP……………..……..………......……..…………………………..….. 2-683
124-352 CRUM OEM System 1 RAP……..……….……………..……………..……..……………... 2-684
124-353 CRUM OEM System 2 RAP……..……….……………..……………..……..……………... 2-684
124-360 CRUM Validation RAP …..……………..……………..……..……………..……………..….. 2-685
124-361 CRUM Validation MCU RAP……………..……………..……………..……..……………... 2-685
124-362 CRUM Validation System 1 RAP …………………..……….…..……..……..…….……... 2-686
124-363 CRUM validation System 2 RAP…....………..………………………..……..…….……... 2-686
124-372 IOT Controller Software RAP…………………………………………………………………. 2-687
124-373 IOT Manager Software RAP ……………..….……………..….……………..….………….. 2-687
124-374 IOT IM Device Driver Software RAP………………………………………..….………….. 2-688
124-380 CRUM Market (2)………..……………..……..…....……....…….…………..……………..… 2-688
124-381 CRUM Market MCU (2)……………..……..…………………..…….……..……………..….. 2-689
124-382 CRUM Market System 1 (2)……………………………..…...……………..……………….. 2-689
124-383 CRUM Market System 2 (2)……………………………..…...……………..……………….. 2-690
124-390 OEM Market (2).………………………………....………………………………..….………….. 2-690
124-391 CRU OEM MCU (2)….……..……………..……………..……..……………..……………..… 2-691
124-392 CRU OEM System 1 (2)…..……………….………..….…………………..…………………. 2-691
124-393 CRU OEM System 2 (2)…..……………….………………………………..…………………. 2-692
124-701 Side Tray to Center Tray RAP ……………………………..….……………..….………….. 2-692
124-702 Finisher Tray to Center Tray RAP……………..…....……………………………………… 2-693
124-705 Punching Cancelled RAP……………………………..…………………………...………….. 2-693
124-706 Folding Cancelled RAP……………………………………………………………..………….. 2-694
124-708 Output Tray Changed to Sub Tray RAP.…………..…………………….……………….. 2-694
124-709 Side Tray to Center Tray RAP ……………………………..….……………..….………….. 2-695
124-710 Output Tray Changed from MailBoxSorter RAP ….…..……………………………….. 2-695
125 PWScont
125-311 PSW Unexpected Fail RAP……………………………………..………………...………….. 2-697
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Status Indicator Raps
Revision
127 Software
127-310 ESR Task RAP ……………………………………………………………………………………. 2-699
127-314 WSD Print S/W Fail RAP .………………….………………………………………………….. 2-699
127-353 LPD Software RAP …………………….……………..….……………..….……………..….… 2-700
127-396 Mail I/O Software RAP.……………....………………...………………...………………...… 2-700
127-398 IPP Software RAP…………………………….……………………………………….…………. 2-701
127-399 JME Software RAP ….…………………………..………………………………………………. 2-701
133 Fax Control
133-210 Fax Parameter RAP……………………………………………………………………………… 2-703
133-211 Fax Parameter Value Invalid RAP ……………………………………..………………...… 2-703
133-212 Fax Read Error- No Data RAP……………………………………………………………..… 2-704
133-213 Fax Read Error- Invalid Data RAP.………………………..……………………………….. 2-704
133-214 Fax USB Initializing RAP ………………………….………………………………………...… 2-705
133-215 Fax USB Device RAP …………………………………………………..….…………………… 2-705
133-216 Fax USB Host Fatal RAP…………….……………..….……………..….……………..….… 2-706
133-217 Fax Manager Short of Memory RAP……………………………….….…………………… 2-706
133-218 Fax Card Message Library Short of Memory RAP.………………………………….… 2-707
133-219 Fax Work Memory RAP ………………………………………………..….…………………… 2-707
133-220 Fax Control Task RAP .…………………………………………………………………………. 2-708
133-221 Fax Card Boot RAP ……………………………………………………………………………… 2-708
133-222 Fax Card does not respond intervalley RAP…………………………………………….. 2-709
133-223 Fax Card Reset RAP …………………………………....………………...………………...… 2-709
133-224 Controller ROM Fax Card ROM RAP …………………………………………………...… 2-710
133-226 Country Code RAP ………………………………………………………………………………. 2-710
133-280 Fax Option Slot 1 Board RAP ……………………………..…………………………………. 2-711
133-281 Received unknown message RAP……………………….…………………………………. 2-711
133-282 Fax Card Download RAP……………………………………..……………………………….. 2-712
133-283 Fax Report Mailbox RAP ……….………………………………………...………………...… 2-712
133-700 Staple/Punch Cancelled RAP ……………………………………………………………...… 2-713
133-710 Tray Select Fail RAP…………………………………………………………………………..… 2-713
134 Fax Card
134-210 Fax Controller Parameter RAP ……………………………………………………..……….. 2-715
134-211 FAX PWB RAP ………………………….………………………………………………………… 2-715
202 Timer
202-399 Internal Timer RAP ………………………………………………………………………………. 2-717
Other Faults
OF 1 Paper Size Mismatch In Width RAP…………………………………………………………….. 2-719
OF 2 Size Switch Assy RAP …….…………..……………..…………………..…………………..……. 2-719
OF 3 Main Drive Assy RAP……………..……..…………………………..……..…….……..……..….. 2-721
OF 4 Dark / Blank Display RAP ..…………..……………..…………………..…………………..……. 2-721
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Image Quality
Revision
3 Image Quality
Image Quality RAPs
IQ1 IOT Image Quality Entry RAP ……..……………………………………………………………….. 3-3
IQ2 IIT Image Quality Entry RAP .………………………………..………………………………..….… 3-3
IQ3 Low Image Density RAP ….…………..……………..…………………..…………………..……… 3-4
IQ4 Wrinkled Image RAP…….……………..…….……..……..…………………..……………..……... 3-4
IQ5 Residual Image (Ghosting) RAP ……………………………………….………………………….. 3-5
IQ6 Background RAP………..………………………………………………………………………………. 3-5
IQ7 Deletion RAP…..……..……………..…………………..……..…….……..…………………..……… 3-6
IQ8 Skew/Misregistration RAP….……..……..…………………………..……..…….……..……..….. 3-6
IQ9 Process Direction Bands, Streaks and Smears RAP ……………………………………….. 3-7
IQ10 Unfused Copy/Toner Offset RAP ………………………………………………………………… 3-8
IQ11 Repeating Bands, Streaks, Spots and Smears RAP………………………………………. 3-8
IQ12 Mottle RAP …………..……………..…………………..……..…….……..……………..…………… 3-9
IQ13 Spots RAP…………………………..……..…….……..……..…………………………..…………… 3-9
IQ14 Black Prints RAP…….…………………..……………..…………………..…………………..……. 3-10
IQ15 Blank Image RAP.………………………………………………………………..………………...… 3-10
Copy Quality Specifications
Copy Quality Specifications ………………..…………………..……………..…………………..……… 3-11
IQS1 Solid Area Density Specification……..…….……..…………………..……………..…………. 3-13
IQS2 Uniformity Specification …..……..…………………..…………………..……………..…………. 3-13
IQS3 Exposure Level Specification…..……..…………………………..……..…….……..……..….. 3-14
IQS4 Lead Edge Registration Specification………..………………………………………………… 3-14
IQS5 Side Edge Registration Specification….…………..……………..…………………..……….. 3-15
IQS6 Skew Specification….…………………..……………..…………………..…………………..……. 3-16
IQS7 Lead Edge Deletion Specification…………………….…………………………………………. 3-17
IQS8 Trail Edge Deletion Specification…………………………………………...………..…………. 3-18
IQS9 Side Edge Deletion Specification…..…………………..……………..…….……..……..……. 3-18
IQS10 Resolution Specification…….……..……………..…………………..…………………..……… 3-19
IQS11 Skips And Smears Specification………….……..……………..…………………..……..….. 3-20
IQS12 Magnification Specification ………………………………………………………………………. 3-21
IQS13 Background Specification …………..….……………..….……………..….……………..….… 3-22
Defect Samples
Image Defect Samples…………………………………………………………………………………….… 3-23
Auger Mark……….……………………………………………………………………………………………...3—23
Strobing (28mm or 14mm Pitch Density) ….……………..…………………..……………..……….. 3-24
White Streaks (Process Direction) ……..…………………..……………..…………………..……….. 3-24
Black Bands ……………………………………………………………………….……………………………. 3-25
Toner Contamination…………..……………..…….……..……..…………………..……………..……... 3-25
Toner Splattering…………..……………..…………………..……..…….……..…………………..……… 3-26
White Spots (Irregular) …………………………....………………………………………………………… 3-26
Transparency Offset (80mm Pitch Ghosts)….……..……..…….……..……..…………………….. 3-27
Regular Blanks In Process Direction (Spots, Streaks, Bands etc.)…………………………… 3-27
Regular Toner Contamination In Process Direction (Spots, Streaks, Bands etc.) ………. 3-28
Regular Toner Contamination In Process Direction (Side 2) ………………………………...… 3-29
Transparency Blocking…..…………………..……………..…………………..…………………..……… 3-29
Moire Due To Interference With Copy Original …………..…………………..……………..……... 3-30
Light Background Due To Auto Exposure In Copies Of Originals With Frames …………. 3-30
Fluctuation In Auto Exposure Values For Copies Of Originals Of Medium Density…….. 3-31
Gradation Jump In Text & Photo Mode For 100 lpi Photo Originals .………………………… 3-31
CVT (Constant Velocity Transport) Scan Streaks………………..……………..…………………. 3-32
Defects Related To Scan Print…….……………..…………………..…….……..……..……………… 3-32
Moire In Text Mode (Fine) B/W Scan/Fax For 133 lpi Originals…………………...………….. 3-33
Black Discoloration Around White Texts In Medium Density Background …………………. 3-33
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Repairs and Adjustments
Revision
4 Repairs and Adjustments
01. Drives
REP 1.1.1 Main Drive Assembly…..……..…………………..……………..…………………..……… 4-3
02. Paper Transportation
REP 2.1.1 Feeder 1 Assembly……………………………………………………………………………. 4-7
REP 2.1.2 Feeder 2 Assembly……………………………………………………………………………. 4-9
REP 2.3.1 Tray Feed/Nudger/Retard Roll……………………………..……………………………… 4-10
REP 2.4.1 Registration Unit …………..…………………..……..…….……..…………………..……… 4-12
REP 2.5.1 Takeaway Roll …………………..…………………..……………..…………………..……… 4-13
REP 2.6.1 BTR Roll …………………………..…….……..……..…………………..……………..……... 4-15
REP 2.6.2 L/H Upper Cover Unit ……….……………………………………….….……………..….… 4-16
03. ROS
REP 3.1.1 ROS Unit…….…………………..…………………..……………..…………………..……….. 4-19
04. Xerographic/Development
REP 4.1.1 Xero/Developer Cartridge …………………..……………………………………….……… 4-23
REP 4.1.2 Toner Cartridge……………………….……………..….……………..….……………..….… 4-24
REP 4.2.1 Dispense Motor……………………………….………………………………………………… 4-25
05. Fuser
REP 5.1.1 Fuser Unit …..……..…………………………..……..…….……..……..…………………….. 4-29
06. Exit
REP 6.1.1 Exit2 + OCT2 ………….……..……..…………………………..……..…….……..……..….. 4-31
07. HCF
REP 7.1.1 MPT Assembly….…………………..……………..…….……..……..…………………..….. 4-33
REP 7.2.1 MPT Feed Roll/Retard Pad…………………………………………………………………. 4-34
REP 7.3.1 HCF Tray 6 …….…….……..……..…………………..……………..…….……..……..……. 4-36
REP 7.3.2 HCF Feeder.……………………………………………..………….………………………….. 4-37
REP 7.3.3 HCF Un-docking and Docking ………………….….……………..….……………..….… 4-38
REP 7.3.4 HCF Tray Cables ..……………..…………………..…………………..……………..……... 4-39
REP 7.3.5 HCF Retard / Feed / Nudger Rolls………………………..……………………………… 4-45
REP 7.3.6 HCF Feed Shaft……………….……………………………………….….……………..….… 4-46
REP 7.3.7 HCF Retard Lever Spring …………………..……..…….……..…………………..……… 4-46
REP 7.3.8 HCF Nudger Bracket/Nudger Lever/Torsion Spring .………………………………. 4-47
REP 7.3.9 HCF Casters…..…………………..……………..…………………..…………………..……. 4-48
REP 7.3.10 HCF Takeaway Roll…….…………………..……..…….……..……………..…………… 4-48
REP 7.3.11 HCF PWB …….……………..…………………..…………………..……………..…………. 4-49
REP 7.3.12 HCF Feed Motor ………………..……………………………………………………………. 4-49
09. Electrical Components
REP 9.1.1 MCU PWB ..……..…………………..……………..…….……..……..…………………..….. 4-51
REP 9.1.2 MCU PWB EPROM …….……..……………..…………………..…………………..……… 4-53
REP 9.2.1 ESS PWB …….……………..……..…….……..……..…………………………..……..……. 4-54
REP 9.2.2 ESS PWB EPROM ……….…………………..…………………..…………………..……… 4-58
10. Covers
REP 10.1.1 Top Cover Assembly .……..…………………..…………………..…………………..….. 4-59
REP 10.2.1 Rear Lower Cover…….……………..…………………..…….……..……..……………… 4-61
11. IIT
REP 11.1.1 Platen Cushion..……..…….……..……..…………………..……………..…….……..….. 4-63
REP 11.1.2 Control Panel Assembly……………………………………..………………...………….. 4-64
REP 11.3.1 Platen Glass..……..…………………..…………………..……………..…………………... 4-64
REP 11.3.2 IIT/IPS PWB (Mono) ……..……..……..…………………..……………..…….……..….. 4-65
REP 11.3.3 IIT/IPS PWB (Color)……………..…………………..……..…….……..……………..….. 4-67
REP 11.4.1 Lens Kit Assembly (Mono)………………………………………………………………… 4-72
REP 11.4.2 Lens Kit Assembly (Color) ………………………………………………………………… 4-77
REP 11.5.1 Carriage Cable…………..…………………………..…………………..……..…….……... 4-81
REP 11.5.2 Carriage Motor Assembly ….…………..……………..…….……..……..…….……..… 4-86
REP 11.6.1 Exposure Lamp…..……..…………………………..……..…….……..……..……………. 4-88
REP 11.6.2 Lamp Wire Harness (Mono)…………………………….….……………..….………….. 4-89
REP 11.6.3 Lamp Wire Harness (Color) …….……..…….……..……………..…………………..… 4-91
12 Tray Module — 2TM
REP 12.1 Tray 3 Feeder (2TM).………………………………………………………………………….. 4-95
REP 12.2 Tray 4 Feeder (2TM).………………………………………………………………………….. 4-98
REP 12.3 Feed/Retard/Nudger Roll (2TM) .……………………………………..…………………… 4-101
REP 12.4 2TM PWB..…………………..……………..…….……..……..…………………..……………. 4-102
13. TTM Tray Module
REP 13.1.1 Tray 3 Assembly (TTM) …..……..……..…………………………..……..…….……..… 4-103
REP 13.1.2 Tray 4 Assembly (TTM) …..……..……..…………………………..……..…….……..… 4-104
REP 13.3.1 Front/Rear Tray Cable (TTM) …………………..……..…….……..……..……………. 4-105
REP 13.4.1 Tray 4 Feeder (TTM)…………………………………..……………………………………. 4-106
REP 13.5.1 Tray 3 Feeder (TTM)…………………………………..……………………………………. 4-109
REP 13.6.1 Feed/Retard/Nudger Roll (TTM) ……………………………………..…………………. 4-111
REP 13.8.1 TTM PWB ………..……..…………………..……………..…….……..……..…….……..… 4-112
15. DADF
REP 15.1.1 DADF…….…………………………..……..…….……..……..…………………………..….. 4-113
REP 15.1.2 DADF Platen Cushion……….…………..……………..…….……..……..……………… 4-115
REP 15.2.1 DADF Document Tray……………………………..……..…….……..……..……………. 4-116
REP 15.2.2 DADF Feeder Assembly ……………………………….………………………………….. 4-118
REP 15.2.3 DADF Front Cover ..……………..……..…….……..……..…….……..……………..….. 4-120
REP 15.2.4 DADF Rear Cover………………..……..…….……..……..…………………………..….. 4-120
REP 15.3.1 DADF PWB…….……..…….……..……..…………………..……………..…….……..….. 4-122
REP 15.3.2 Left Counter Balance .……………………..………………...………………...………….. 4-123
REP 15.3.3 Right Counter Balance….………………...………………...………………...………….. 4-124
REP 15.4.1 Retard Roll….……..……..…………………………..…………………..……..…….……... 4-125
REP 15.4.2 Top Cover Assembly……………………..…………………………..……..…….……..… 4-127
REP 15.6.1 Nudger Roll, Feed Roll.…………..…………………….……………………...………..… 4-132
REP 15.8.1 Registration Roll..……..…….……..……..…….……..……………..…………………..… 4-137
16. SB Finisher
REP 16.1.1 H-Transport Assembly …….……..……..…….……..……………..…………………..… 4-143
REP 16.1.2 Hole Punch Assembly…………..…………………..……..…….……..……………..….. 4-143
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Revision
Repairs and Adjustments
REP 16.1.3 H-Transport
REP 16.1.4 H-Transport
REP 16.2.1 SB-Finisher Undocking……..……………..…………………..…………………..……… 4-145
REP 16.2.2 Front Cover Assembly …….…………………..…………………..……………..……….. 4-146
REP 16.2.3 Rear Upper Cover…………….……………………………………………..………………. 4-147
REP 16.2.4 Rear Lower Cover……..……..…………………..……………..…………………..……… 4-147
REP 16.2.5 Eject Cover …….…….……..……..…………………………..……..…….……..……..….. 4-148
REP 16.2.6 Foot Cover……..…………………..……………..…….……..……..…………………..….. 4-151
REP 16.2.7 Stacker Lower Cover ………..……………..…………………..…………………..……… 4-151
REP 16.2.8 Stacker Upper Cover ……………………………………………………………………….. 4-152
REP 16.2.9 Stack Height Sensors 1 and 2 …………………………………..….……………..….… 4-152
REP 16.2.10 Sub Paddle Solenoid Assembly…………………………………..………………...… 4-153
REP 16.2.11 Finisher Stapler Move Motor………..…………………..……..…….……..……..….. 4-153
REP 16.2.12 Finisher Stapler Assembly…..……………..…………………..……………..……….. 4-155
REP 16.2.13 Compiler Tray Assembly…………………..…………………..…………………..……. 4-156
REP 16.2.14 Folder Knife Assembly…….……………..……..…….……..……………..…………… 4-166
REP 16.2.15 Stacker Elevator Motor …………………..…………………..…………………..……… 4-167
REP 16.2.16 Stacker Tray …..……………..…………………..……………..…………………..……… 4-167
REP 16.2.18 Eject Belt…….…….……..……..…………………..……………..…….……..……..……. 4-168
REP 16.2.19 Eject Motor Assembly……….…….……..……..…………………………..……..……. 4-168
REP 16.2.21 Finisher PWB….……………..…………………..……………..…………………..……... 4-169
REP 16.2.22 Finisher LVPS……….…………..……………..…….……..……..…………………..….. 4-169
REP 16.2.23 Eject Motor………….……..……..…………………………..……..…….……..……..….. 4-170
REP 16.2.24 Front/Rear Tamper Motor……………..…………………..……..…….……..……….. 4-170
REP 16.2.25 Front/Rear Tamper Home Sensors ……..……………..……..…….……..……….. 4-171
REP 16.2.26 Compiler No Paper Sensor………………………………………...………………...… 4-171
REP 16.2.27 Front/Rear Carriage Assembly …….…………………..…………………..……..….. 4-172
REP 16.3.1 Booklet PWB…..…….……..……..…………………………..……..…….……..……..….. 4-173
REP 16.3.2 Booklet Maker Assembly …..…………………..…………………..……………..……... 4-174
REP 16.3.3 Booklet Front Cover…..…………………..……..…….……..……..…………………….. 4-176
REP 16.3.4 Booklet Rear Cover .…………..……………..…………………..…………………..……. 4-177
REP 16.3.5 Booklet Top Cover…….…………………..……..…….……..……..…………………….. 4-179
REP 16.3.6 Booklet PWB Cover…….…………………..……..…….……..……………..…………… 4-179
REP 16.3.7 Booklet Left Cover ………..……..…………………………..……..…….……..……..….. 4-180
REP 16.3.8 Booklet Front/Rear Stapler ………….……..……………..…………………..……..….. 4-180
REP 16.3.9 Booklet Stapler Move Motor ..……………..…………………..…………………..……. 4-182
22. A Finisher
REP 22.1 Intergrated Office Finisher ….……………..……..…….……..……..…………………….. 4-185
REP 22.3.1 Paddle Belt .……..…………………………..…………………..……..…….……..……….. 4-187
REP 22.3.2 Sub Paddle Solenoid …………………………………….…………………………………. 4-189
REP 22.4.1 Exit Roll Assembly…..……..……………..…………………..……..…….……..……….. 4-191
REP 22.4.2 Staple Assembly….……..……..…….……..……..…………………………..……..……. 4-193
REP 22.4.3 Set Clamp Home Sensor………………..……..…….……..……..…………………….. 4-194
REP 22.4.4 Exit Roll Assembly…..……..……………..…………………..……..…….……..……….. 4-196
REP 22.5.1 Pinch Roll……..……………..……..…….……..……………..…………………..……..….. 4-198
REP 22.5.2 Finisher Entrance Sensor …………………..…………………..……………..…………. 4-198
REP 22.5.3 Compile Exit Sensor ……..…………………..…………………..……………..…………. 4-200
REP 22.5.4 Main Paddle Shaft Assembly……….…………..……………..…….……..……..……. 4-201
REP 22.5.5 Lower Chute Assembly……..…………………..……………..…………………..……… 4-203
REP 22.6.1 ENT Roll Assembly…………..…………………..…………………..……………..……... 4-206
REP 22.6.2 Upper Chute Assembly……………………………………….……………………………. 4-208
REP 22.7.1 Finisher Control PWB .……………..…………………..…………………..……………... 4-209
REP 22.8.1 Stacker Tray Assembly………………..……………..…………………..……………….. 4-210
REP 22.8.2 Stacker Shaft Assembly…….……..…………………..…………………..……………... 4-211
REP 22.8.3 Stacker Motor..…………..……………..…….……..……..…………………..……………. 4-214
REP 22.8.4 Stacker Stack Sensor ……..……..……..…………………………..…………………..… 4-216
REP 22.9.1 Compile Assembly..…………………..……………..…………………..…………………. 4-216
REP 22.9.2 Set Clamp Shaft…………………..…………………..……..…….……..……………..….. 4-218
REP 22.9.3 Eject Belts………..…………………..……..…….……..……………..…………………..… 4-220
REP 22.9.4 Eject/Set Clamp Motor Assembly ………..…………..……………..…………………. 4-221
REP 22.9.5 Rear Tamper Home Sensor…..……..…………………..……………..…….……..….. 4-223
REP 22.9.6 Eject Shaft Assembly…….……..……..…….……..……..…………………………..….. 4-225
REP 22.10.1 Front/Rear Tamper Motor Assembly………..……..…………………..……………. 4-226
REP 22.10.2 Front Tamper Home Sensor …………………..…………………..……..…….……... 4-228
REP 22.10.3 Eject Clamp Home Sensor…………………………..…….……..……..……………… 4-229
REP 22.10.4 Stack Height Sensor ……….……..……………..…………………..……..…….……... 4-231
7. HCF
ADJ 7.1.2 HCF Side Edge Registration ……………………………………………………………….. 4-233
9. Electrical Components
ADJ 9.1.1 IOT Lead Edge/Side Edge Registration ………………………….…………………….. 4-235
ADJ 9.2.1 Edge Erase Value Adjustment..……..……………..…………………..…………………. 4-237
ADJ 9.3.1 Firmware Version Downloading………………………..………………………………….. 4-238
11. IIT
ADJ 11.1.1 IIT Lead Edge/Side Edge Registration …………………………………....………….. 4-239
ADJ 11.2.1 Reduce/Enlarge Adjustment…………………………….….……………..….………….. 4-240
ADJ 11.6.1 Full/Half Rate Carriage Position Adjustment …….……………..……..…….……... 4-241
15. DADF
ADJ 15.1.1 DADF Side Edge Registration…………………….……………………………………… 4-245
ADJ 15.1.3 DADF Non-Standard Sized Original Customized Registration Function…… 4-246
ADJ 15.1.4 DADF Lead Edge Registration ………………….……………………………………….. 4-247
ADJ 15.1.5 DADF Height Adjustment …….……..…………………..……………..…………………. 4-249
ADJ 15.1.6 DADF Position (Skew) Adjustment…..……………..…….……..……..……………… 4-250
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Parts List
Revision
5 Parts List
Overview
Introduction ……...………..…………………….……………………………………………….…………….. 5-3
Subsystem Information ..…………………..…………………..……………..…………………..……….. 5-4
Symbology ……..…….……..……………..…………………..……..…….……..……………..…………… 5-5
Parts Lists
1. Drives
PL 1.1 Main Drive…….……..…….……..……..…….……..……..…………………………..……..……. 5-7
2. Paper Transportation
PL 2.1 Tray, Feeder 1/2 Assembly………………………………………………....…………………… 5-8
PL 2.2 Tray 1/2…….……..……..…………………………..……..…….……..……..…….……..……….. 5-9
PL 2.3 Feeder 1/2 Assembly……………..…………………………………………..………………...… 5-10
PL 2.4 Registration…….…………………..……..…….……..……………..…………………..…………. 5-11
PL 2.5 Vertical Transport Cover……..……..……………..…………………..…………………..……. 5-12
PL 2.6 Transfer Cover Assembly …………..……………..…………………..…………………..……. 5-13
PL 2.7 L/H Upper Chute Assembly ……………………..…………………………………………….… 5-14
PL 2.8 L/H Upper Cover Assembly ……………………….…………………………………………..… 5-15
PL 2.9 Envelope Tray Assembly …….…………………………………………………………………… 5-16
3. ROS
PL 3.1 ROS .……………..…………………..……..…….……..……………..…………………..……..….. 5-17
4. Xerographics/Develoment
PL 4.1 CRU, Toner Cartridge….……..……….………....……..…………………………..……..……. 5-18
PL 4.2 Toner System .……………………………………..………………………………………………… 5-19
5. Fuser
PL 5.1 Fuser Unit …..…………..……………..…….……..……..…………………..……………..……... 5-20
6. Exit
PL 6.1 Exit…..……………..…………………..…………………..……………..…………………..……..… 5-21
PL 6.2 Exit 1………..…………..…………………..……………..…….……..……..…………………..….. 5-22
PL 6.3 L/H Upper Chute Assembly ……………………….……………………………………….….… 5-23
PL 6.4 Tray Guide Assembly ……..……..…………………..……………..…………………..……….. 5-24
PL 6.5 Tray Guide Assembly ……..……..…………………..……………..…………………..……….. 5-25
7. MSI
PL 7.1 MSI Assembly………..…….……..……..…………………………..……..…….……..……..….. 5-26
PL 7.2 Lower Frame Assembly…..……..……………..…………………..……..…….……..……….. 5-27
PL 7.3 MSI Tray Assembly……..……..……..…………………..……………..…….……..……..……. 5-28
8. Duplex
PL 8.1 Duplex Unit …..…………………..……..…….……..……..…………………………..……..……. 5-29
PL 8.2 Inner Chute Assembly …..……..……..…………………………..……..…….……..……..….. 5-30
9. Electrical Components
PL 9.1 Electrical …………………………..…………………..……..…….……..……………..…………… 5-31
PL 9.2 ESS………..…………..……………..…………………..…………………..……………..………….5—32
PL 9.3 FAX Unit.……..…….……..……..…………………………..……..…….……..……..……………. 5-33
PL 9.4 Wire Harnesses ……….…………………..……..…….……..……………..…………………..… 5-34
10. Covers
PL 10.1 Cover-Front, Left…..……..……………..…………………..…………………..……………….. 5-35
PL 10.2 Cover-Rear, Right…….……..…….……..……………..…………………..……..…….……... 5-36
11. IIT
PL 11.1 Platen/Cover …….……..……..…….……..…………………..……………..…………………... 5-37
PL 11.2 Control Panel ………………..….……………..….……………..….……………..….………….. 5-38
PL 11.3 Platen Glass………………..……………..…………………..…………………..……………..… 5-39
PL 11.4 CCD PWB, Sensor…………..……………..……………..……..……………..……………..… 5-40
PL 11.5 Carriage Cable/Motor……..……………..…………………..…………………..……………… 5-41
PL 11.6 Full/Half Rate Carriage …….…………………………..……..…….……..……..……………. 5-42
12. Tray Module-2T
PL 12.1 Tray, Feeder Assembly-2 Tray ……………………………………………………………….. 5-43
PL 12.2 Tray 3/4 Assembly-2 Tray……..……..…………………..…………………..……………..… 5-44
PL 12.3 Tray 3/4 Feeder- 2 Tray.……………………….……………..….……………..….………….. 5-45
PL 12.4 Left Cover-2 Tray……..……..…………………………..……..…….……..……..…….……... 5-46
PL 12.5 Takeaway Roll-2 Tray……………………..……………..…………………..…………………. 5-47
PL 12.6 Electrical-2 Tray…………..……………..…………………..…………………..……………….. 5-48
PL 12.7 Cover-2 Tray…………………..……………..…….……..……..…………………..……………. 5-49
13. Tray Module-TT
PL 13.1 Tray 3/4 Assembly-Tandem..………………………………………………………………….. 5-50
PL 13.2 Tray 3 Assembly-Tandem………………………………………………….…………………… 5-51
PL 13.3 Tray 4 Assembly-Tandem………………………………………………….…………………… 5-52
PL 13.4 Paper Feed (1/2)-Tandem ....………………...………………...………………...………….. 5-53
PL 13.5 Paper Feed (2/2)-Tandem ....………………...………………...………………...………….. 5-54
PL 13.6 Tray 3/4 Feeder-Tandem Tray………………………………………………………………… 5-55
PL 13.7 Left Cover Assembly-Tandem .……………………………………………………………….. 5-56
PL 13.8 Electrical-Tandem Tray…………..……………………………………………………………… 5-57
PL 13.9 Cover-Tandem Tray…………………………………………………………………..………….. 5-58
14. Mobile Stand
PL 14.1 Mobile Stand…………………..……………..…….……..……..…………………..……………. 5-59
15. DADF
PL 15.1 DADF …..…………………..…………………..……………..…………………..…………………. 5-60
PL 15.2 DADF Component Cover……………………...………….……………………………………. 5-61
PL 15.3 DADF Base Cover ……..……………..……..…….……..……..…….……..……………..….. 5-62
PL 15.4 DADF Feeder Component ………………………………..……………………………………. 5-63
PL 15.5 Top Cover Component………………………....………………...………………...………….. 5-64
PL 15.6 Takeaway Pinch Roll, Nudger Motor, Nudger/Feed Roll …………………………….. 5-65
PL 15.7 DADF Feeder-Chute……………………….……………………………………………..……… 5-66
PL 15.8 DADF Feeder-Roll ………………………………………………………………………………… 5-67
PL 15.9 Motor Unit Assembly…….…….……..……..…….……..……..…………………………..….. 5-68
PL 15.10 DADF Document Tray…..…….……..……..…………………………..……..…….……..… 5-69
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Revision
Parts List
18. HCF
PL 18.1 HCF Unit…….…………………..……..…….……..……..…………………………..……..……. 5-70
PL 18.2 HCF Tray 6 (1 of 2)……….…………..……………..…….……..……..…………………..….. 5-71
PL 18.3 HCF Tray 6 (2 of 2)……….…………..……………..…….……..……..…………………..….. 5-72
PL 18.4 HCF Feeder (1 of 3)……………………………………....………………...………………...… 5-73
PL 18.5 HCF Feeder (2 of 3)……………………………………....………………...………………...… 5-74
PL 18.6 HCF Feeder (3 of 3)……………………………………....………………...………………...… 5-75
PL 18.7 HCF Top Cover Unit ……..……..……………..…………………..……..…….……..……….. 5-76
PL 18.8 HCF Electrical and Rail……………………………..…………………………………………… 5-77
22. Integrated Office Finisher
PL 22.1 Finisher Assembly (Part 1 of 2) (Integrated Office Finisher)………..…………..….. 5-78
PL 22.2 Finisher Assembly (Part 2 of 2) (Integrated Office Finisher)…….…………..……… 5-79
PL 22.3 Stacker Base Assembly (Part 1 of 5) (Integrated Office Finisher) ………………… 5-80
PL 22.4 Stacker Base Assembly (Part 2 of 5) (Integrated Office Finisher) ………………… 5-81
PL 22.5 Stacker Base Assembly (Part 3 of 5) (Integrated Office Finisher) ………………… 5-82
PL 22.6 Stacker Base Assembly (Part 4 of 5) (Integrated Office Finisher) ………………… 5-83
PL 22.7 Stacker Base Assembly (Part 5 of 5) (Integrated Office Finisher) ………………… 5-84
PL 22.8 Stacker Tray Assembly (Integrated Office Finisher)….……..……………..…………. 5-85
PL 22.9 Compile Assembly (Part 1 of 2) (Integrated Office Finisher) ……..…………..……. 5-86
PL 22.10 Compile Assembly (Part 2 of 2) (Integrated Office Finisher) ……………………… 5-87
23. Office Finisher LX
PL 23.1 H-Transport Assembly (1 of 5) (Office Finisher LX)…….……..…………………..….. 5-88
PL 23.2 H — Transport Assembly (2 of 5) (Office Finisher LX)…..……..……………..……….. 5-89
PL 23.3 H — Transport Assembly (3 of 5) (Office Finisher LX)…..……..……………..……….. 5-90
PL 23.4 H — Transport Assembly (4 of 5) (Office Finisher LX)…..……..……………..……….. 5-91
PL 23.5 H — Transport Assembly (5 of 5) (Office Finisher LX)…..……..……………..……….. 5-92
PL 23.6 Finisher Covers (Office Finisher LX)…….……..……………..…………………..……….. 5-93
PL 23.7 Finisher Stacker (Office Finisher LX)……….…………………..…………………..……… 5-94
PL 23.8 Finisher Stapler (Office Finisher LX)…..……..……………..…………………..……..….. 5-95
PL 23.9 Finisher Eject (1 of 5) (Office Finisher LX)……..……………..…………………..……… 5-96
PL 23.10 Finisher Eject (2 of 5) (Office Finisher LX)……..……………..…….……..……..……. 5-97
PL 23.11 Finisher Eject (3 of 5) (Office Finisher LX)……..……………..…….……..……..……. 5-98
PL 23.12 Finisher Eject (4 of 5) (Office Finisher LX)……..……………..…….……..……..……. 5-99
PL 23.13 Finisher Eject (5 of 5) (Office Finisher LX)……..……………..…….……..……..……. 5-100
PL 23.14 Finisher Exit/Folder Assembly (Office Finisher LX) …….……..…….……..……….. 5-101
PL 23.15 Folder Assembly (Office Finisher LX).……..…………………..…………………..……. 5-102
PL 23.16 Finisher Electrical (Office Finisher LX) …….……………..……..…….……..……..….. 5-103
PL 23.17 Booklet Cover (Office Finisher LX) …..……..…………………..……………..…………. 5-104
PL 23.18 Booklet Stapler Assembly (Office Finisher LX)….…………..……………..…………. 5-105
PL 23.19 Booklet Front Stapler Assembly (Office Finisher LX) ……….…………………..….. 5-106
PL 23.20 Booklet Rear Stapler Assembly (Office Finisher LX)…….…………………..……… 5-107
PL 23.21 Booklet Electrical (Office Finisher LX) ….……..……………..…………………..……… 5-108
Common Hardware
Common Hardware..……..…………………..…………………..…………………..……………..……... 5-109
Part Number Index…………………………..…………………..……………..…………………..……….. 5-110
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General Procedures
Revision
6 General Procedures and Information
How to use UI Diagnostics
UI Diagnostic Mode………………………………...………………...………………...………………...… 6-3
Various Reports
Jam Report………………………………….……………………………………….…………………………..6—5
Failure Report .……………………………………....………………...………………...………………...… 6-5
Shutdown Report …..………………………………………………………………………………….……… 6-6
Diagnostics (NVM)
NVM Read/Write ….…………..……………..…………………..…………………..……………..……….. 6-7
IOT NVM List…..…….……..……………..…………………..……..…….……..…………………..……… 6-8
IIT NVM List ….……………..…………………..…………………..……………..…………………..……...6
—31
Controller & Fax NVM List……………..…………………..……..…….……..……………..…………… 6-44
Diagnostics (Others)
Serial Number/Billing Meter Data….……..……………..…………………..…………………..……… 6-115
Reading HFSI……………….…………………….……………………….…………………….…………….. 6-116
Initialize HFSI Counters .……..…….……..……………..…………………..…………………..……….. 6-117
Adjust Tone Up / Down ………………………………..……………………………………………………. 6-121
Tray5 (Bypass) Guide Adjustment ………………………..…………………..……………..…………. 6-122
Initialize NVM …….……..……..…….……..……..…….……..……………..…………………..……..…..6-123
Component Control.………….………………………………………………………………………………. 6-125
Hard Disk Diagnostic Program.………………...………………...………………...………………...… 6-136
Test Pattern Print …..……..…………………..…………………..……………..…………………..……... 6-137
Webpage Administrator Password………………………………………………………………………. 6-139
Center Tray Offsetting….……..…….……..……………..…………………..……..…….……..……….. 6-140
E-Mail Icon ………………………..…………………………..……..…….……..……..…………………….. 6-140
FAX Output Separation.…………………………………………………………….….……………..….… 6-141
General Procedures
GP 1 Intermittent Problem RAP ….……..……………..…………………..…………………..……….. 6-143
GP 2 Fax Diagnostics ………………………..………………………………………...………………...… 6-144
GP 3 Resetting the Administrator Password……..……..…………………..……………..……….. 6-146
GP 4 Replacing Billing PWBs ………..……..……………..……………..……..……………..……….. 6-147
GP 5 Printing Reports …………………..…………………………………………………………………… 6-148
GP 6 Special Boot Modes ………………………………………………………………………………….. 6-149
GP 7 Country Code Setting………………………………………...………………...………………...… 6-150
GP 8 Firmware Version…………………..…………………..…………………..……………..…………. 6-151
GP 9 Key Operator Log In………………………………………………………………………………..… 6-152
General Information
Space Requirements……………………………………….………………………………………………… 6-153
Product Specs.…….……..…………………..…………………..……………..…………………..……….. 6-154
Common Tools………..…………………..……..…….……..……..…………………………..……..……. 6-156
Product Tools and Test Patterns…………………………………………………………………………. 6-157
Log Book Storage …………………………………………………………………………………………….. 6-157
Cleaning Materials …….…………………………………………….……………………….………………. 6-158
Machine Consumables…….……………..…………………..…………………..…………………..……. 6-158
Glossary of Terms…………..……………..…………………..…………………..…………………..……. 6-159
Change Tag Information
Change Tag Introduction……………………………………….…………………………………………… 6-161
IOT/Processor (P) Tags …..……..……………..…………………..……..…….……..……………..….. 6-161
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Wiring Data
Revision
7 Wiring Data
7 Plug/Jack Locations Integrated Finisher
7.1.1 Plug/Jack Locations Integrated Finisher …….…………………..……..…….……..……….. 7-3
7.1.2 Plug/Jack Illustrations ……….…………..…………………………..……..…….……..……..….. 7-4
7 LX Finisher Plug/Jack Locations
LX Finisher Plug/Jack Locations…….……..……………..…………………..…………………..……. 7-7
7 HCF Plug/Jack Locations
HCF Plug/Jack Locations…..…….……..……..…………………………..……..…….……..……..….. 7-15
7 Plug/Jack Locations
Plug/Jack Locations …..…………………..……..…….……..……………..…………………..……..….. 7-17
7 Wirenets
IOT Wirenets …………..……………………………………………………………………………………..… 7-45
HCF Wirenets…………………………..………………………….…………………………………………… 7-60
Integrated Office Finisher Wirenets……………………………...………………...………………...… 7-63
Office Finisher LX Wirenets ……………………………………………………………………………….. 7-66
7 BSDs
Chain 1 Standby Power .……………………………………….…………………………………………… 7-69
Chain 2 User Interface …….…….……..……..…………………..……………..…….……..……..……. 7-73
Chain 3 Machine Run Control………..…………………..……..…….……..…………………..……… 7-77
Chain 4 Start Print Power…….……………..…….……..……..…….……..……..…………………….. 7-87
Chain 5 Document Transportation ………………………..…………………..……………..…………. 7-88
Chain 6 Imaging …..…………..……………..…………………..…………………..……………..……….. 7-94
Chain 7 Paper Supply ………………………….……………………………………………………………. 7-101
Chain 8 Paper Feed and Transportation…………….…………………………...…………………… 7-116
Chain 9 Xerographics………………..………………………………………………………………………. 7-125
Chain 10 Copy Transportation and Fusing ………………..…………………………………………. 7-129
Chain 12 Finishing .……..……..…………………………..…………………..……..…….……..……….. 7-136
Chain 16 ESS…….…………..……………..…………………..…………………..…………………..……. 7-162
Chain 17 FAX……………..……..…….……..……………..…………………..……..…….……..……….. 7-163
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