Ошибка теневого копирования тома непредвиденная ошибка при запросе интерфейса ivsswritercallback hr 0x80070005

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• Hi topcat888,

  Can you pleaes run «vssadmin list writers» in command line to dump the output here?

  Are there any error message shows as followed?

  Writer name: ‘Cluster Service Writer’
  Writer Id: {41e12264-35d8-479b-8e5c-9b23d1dad37e}
  Writer Instance Id: {0c1bc452-1296-430b-9fe7-de9c9fdac19c}
  State: [1] Stable
  Last error: Non-retryable error

  If yes, it could be the 3rd party application is responsible for properly handling the security context of COM callbacks from VSS.

  You may be able to workaround the problem by doing the following:

  — Start | Run and type dcomcnfg and hit Enter key
  — Expand Component Services
  — Expand Computers | My Computer
  — Right Click on My Computer and choose Properties
  — Select COM Security
  — Select Edit Default on Access Permission
  — Add the Cluster Service Domain account with Local Access and Remote Access allowed

  If this does not work then add in the following also:

  — Start | Run and type dcomcnfg and hit Enter key
  — Expand Component Services
  — Expand Computers | My Computer | DCOM Config
  — Select your Ultrabac client exe
  — Right click and select Properties
  — Click on Security tab
  — Select Customize option for Access Permission and click Edit button
  — Add the Cluster Service Domain Account to grant access

  Hope it helps.

  ---

  This posting is provided «AS IS» with no warranties, and confers no rights.

• Hi David,

  I ran VSSadmin list writers and all came back: No Error

  I then looked in the event viewer and filtered for VSS — At exactly the time of the Sever backup the event viewer logs an error:

  Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005. This is often caused by incorrect security settings in either the writer or requestor process.

  Operation:
     Gathering Writer Data

  Context:
     Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
     Writer Name: System Writer
     Writer Instance ID: {47dd754d-de79-471c-9c26-5fb79a50bdd2}

  Also for the same error as above but for the following (6 errors in all):

  Writer Name: TS Gateway Writer
  Writer Name: NPS VSS Writer
  Writer Name: System Writer
  Writer Name: NPS VSS Writer
  Writer Name: TS Gateway Writer
  
  Then there are information listings once an hour until the server backup time again and so the process repeats it self:

  The VSS service is shutting down due to idle timeout.

  I checked the VVS service and this was set to Manual (which is correct) however this was not started…

  Do you have any more ideas on this problem, help would be appriciated..?

  Thanks

• Hi,

  please open a CMD prompt as Run As Administrator and type the following commands to see if the issue can be fixed.

   
  CD c:windowssystem32

  Takeown /f %windir%winsxsfilemaps* /a

  icacls %windir%winsxsfilemaps*.* /grant «NT AUTHORITYSYSTEM:(RX)»

  icacls %windir%winsxsfilemaps*.* /grant «NT Servicetrustedinstaller:(F)»

  icacls %windir%winsxsfilemaps*.* /grant «BUILTINUsers:(RX)»

  hope it helps.

  ---

  This posting is provided «AS IS» with no warranties, and confers no rights.

• Hi ,

  In-line to david suggestion, i would like to know which application are you using which is invoking VSS ?

  VSS has to be invoked by applications to make use of its functionality.

  Eg: backup app’s uses VSS

  EG : SQL uses VSS

• Hi David,

  Did as you said and unfortunately no luck, everything is the same as before…

  Hi Sainath,

  Thank you for asking, I have just checked the scheduler and had mistakenly thought it was the Standard Server Backup causing it at the time specified but its not as that happens 3 hours later. It is a third party app for off site backup that is causing it. I will contact them for tech support direct.

  Thanks for all the help

• Remove From My Forums

All replies

• Hi topcat888,

  Can you pleaes run «vssadmin list writers» in command line to dump the output here?

  Are there any error message shows as followed?

  Writer name: ‘Cluster Service Writer’
  Writer Id: {41e12264-35d8-479b-8e5c-9b23d1dad37e}
  Writer Instance Id: {0c1bc452-1296-430b-9fe7-de9c9fdac19c}
  State: [1] Stable
  Last error: Non-retryable error

  If yes, it could be the 3rd party application is responsible for properly handling the security context of COM callbacks from VSS.

  You may be able to workaround the problem by doing the following:

  — Start | Run and type dcomcnfg and hit Enter key
  — Expand Component Services
  — Expand Computers | My Computer
  — Right Click on My Computer and choose Properties
  — Select COM Security
  — Select Edit Default on Access Permission
  — Add the Cluster Service Domain account with Local Access and Remote Access allowed

  If this does not work then add in the following also:

  — Start | Run and type dcomcnfg and hit Enter key
  — Expand Component Services
  — Expand Computers | My Computer | DCOM Config
  — Select your Ultrabac client exe
  — Right click and select Properties
  — Click on Security tab
  — Select Customize option for Access Permission and click Edit button
  — Add the Cluster Service Domain Account to grant access

  Hope it helps.

  ---

  This posting is provided «AS IS» with no warranties, and confers no rights.

• Hi David,

  I ran VSSadmin list writers and all came back: No Error

  I then looked in the event viewer and filtered for VSS — At exactly the time of the Sever backup the event viewer logs an error:

  Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005. This is often caused by incorrect security settings in either the writer or requestor process.

  Operation:
     Gathering Writer Data

  Context:
     Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
     Writer Name: System Writer
     Writer Instance ID: {47dd754d-de79-471c-9c26-5fb79a50bdd2}

  Also for the same error as above but for the following (6 errors in all):

  Writer Name: TS Gateway Writer
  Writer Name: NPS VSS Writer
  Writer Name: System Writer
  Writer Name: NPS VSS Writer
  Writer Name: TS Gateway Writer
  
  Then there are information listings once an hour until the server backup time again and so the process repeats it self:

  The VSS service is shutting down due to idle timeout.

  I checked the VVS service and this was set to Manual (which is correct) however this was not started…

  Do you have any more ideas on this problem, help would be appriciated..?

  Thanks

• Hi,

  please open a CMD prompt as Run As Administrator and type the following commands to see if the issue can be fixed.

   
  CD c:windowssystem32

  Takeown /f %windir%winsxsfilemaps* /a

  icacls %windir%winsxsfilemaps*.* /grant «NT AUTHORITYSYSTEM:(RX)»

  icacls %windir%winsxsfilemaps*.* /grant «NT Servicetrustedinstaller:(F)»

  icacls %windir%winsxsfilemaps*.* /grant «BUILTINUsers:(RX)»

  hope it helps.

  ---

  This posting is provided «AS IS» with no warranties, and confers no rights.

• Hi ,

  In-line to david suggestion, i would like to know which application are you using which is invoking VSS ?

  VSS has to be invoked by applications to make use of its functionality.

  Eg: backup app’s uses VSS

  EG : SQL uses VSS

• Hi David,

  Did as you said and unfortunately no luck, everything is the same as before…

  Hi Sainath,

  Thank you for asking, I have just checked the scheduler and had mistakenly thought it was the Standard Server Backup causing it at the time specified but its not as that happens 3 hours later. It is a third party app for off site backup that is causing it. I will contact them for tech support direct.

  Thanks for all the help