by Madalina Dinita
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies… read more
Updated on August 27, 2021
XINSTALL BY CLICKING THE DOWNLOAD FILE
This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Check all your drivers now in 3 easy steps:
- Download DriverFix (verified download file).
- Click Start Scan to find all problematic drivers.
- Click Update Drivers to get new versions and avoid system malfunctionings.
- DriverFix has been downloaded by 0 readers this month.
You might’ve noticed a strange Kaspersky notification prior to logging into Windows 10. The popup says Application databases not updated. Error resolving network name.
The message is loud and clear, yet trying to run an update doesn’t usually make any difference. It just gets stuck at 0 KB downloaded with a blank update-source waiting for an immediate fix.
The network name issue is common in antivirus software tools like yours and can be easily fixed by following the troubleshooting steps provided on this page.
What can I do when getting Error resolving network name in Kaspersky?
1. Reboot your computer
Firstly, you can fix this problem by rebooting your PC. This procedure is often necessary to recover from an error, so don’t hesitate to press and hold down the Power button on the computer. After 10 seconds or so, the computer should turn off.
Once it is off, wait a few more seconds and then turn the computer back on. You could also enter this command to reboot it: shutdown /r. This will set a time out of 30 seconds to close the applications. After that, the windows reboot will start.
Then, wait around 15 minutes after the system boots up to see if the Error resolving network name will occur again.
2. Disable and re-enable wireless card
Another potential solution that users found is to disable the wireless card, then re-enable it. For that, go to the Start Menu, look for Control Panel in the search box on your desktop, and click Control Panel to open it.
Click the Network and Internet category and then select the Networking and Sharing Center. From the options on the left-hand side, select Change adapter settings. Right-click on the icon for Wireless Connection and click Disable.
If you find it from the start as Disabled, it’s possible that you may have accidentally used a certain keyboard combination (like Fn+F5). Finally, return to the same path and click Enable this time. Don’t forget to also restart your computer.
You can’t open Control Panel? Check this step-by-step guide to solve the issue quickly!
3. Delete temporary files and folders
Like any other program, Kaspersky creates temporary files on the computer while it is running. These files are supposed to be deleted once the program ends. However, sometimes there are exceptions and these temp files lead to an error in the program.
To correct that, open the Run window by pressing Win + R on the keyboard, enter %TEMP% and click OK. You may now press Ctrl + A on the keyboard to select all the files in the folder. Press Delete to get rid of the files.
4. Check system date/time
A quick and easy way to fix the resolving network name error could also be to check system date/time. To do that, click on the date and time in the notification area of the taskbar and compare the date to the current one.
If you notice even the slightest difference, right-click the clock and select Adjust date/time. Put the switch Set time automatically in an off position, then click Change and feel free to select the right date now.
Need more help in fixing the incorrect date in Windows 10? Check this guide to solve the issue quickly!
5. Reconfigure proxy server settings
If the recommendations above did not help, reconfigure the client device to not use the proxy server for connections. To make it happen, enter into Settings > Additional > Network > Proxy server. While here, select Do Not use proxy server.
It’s also worthwhile checking that you’re not in Gaming Profile or taking a closer look at the Update Source. You can find it under Settings > Additional > Update > Select Update Sources.
Could you find this post as useful in getting rid of the network name error? Leave a comment below to let us know if this tutorial helped you fix the issue or if you need further assistance.
Still having issues? Fix them with this tool:
SPONSORED
If the advices above haven’t solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.
Newsletter
by Madalina Dinita
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies… read more
Updated on August 27, 2021
XINSTALL BY CLICKING THE DOWNLOAD FILE
This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Check all your drivers now in 3 easy steps:
- Download DriverFix (verified download file).
- Click Start Scan to find all problematic drivers.
- Click Update Drivers to get new versions and avoid system malfunctionings.
- DriverFix has been downloaded by 0 readers this month.
You might’ve noticed a strange Kaspersky notification prior to logging into Windows 10. The popup says Application databases not updated. Error resolving network name.
The message is loud and clear, yet trying to run an update doesn’t usually make any difference. It just gets stuck at 0 KB downloaded with a blank update-source waiting for an immediate fix.
The network name issue is common in antivirus software tools like yours and can be easily fixed by following the troubleshooting steps provided on this page.
What can I do when getting Error resolving network name in Kaspersky?
1. Reboot your computer
Firstly, you can fix this problem by rebooting your PC. This procedure is often necessary to recover from an error, so don’t hesitate to press and hold down the Power button on the computer. After 10 seconds or so, the computer should turn off.
Once it is off, wait a few more seconds and then turn the computer back on. You could also enter this command to reboot it: shutdown /r. This will set a time out of 30 seconds to close the applications. After that, the windows reboot will start.
Then, wait around 15 minutes after the system boots up to see if the Error resolving network name will occur again.
2. Disable and re-enable wireless card
Another potential solution that users found is to disable the wireless card, then re-enable it. For that, go to the Start Menu, look for Control Panel in the search box on your desktop, and click Control Panel to open it.
Click the Network and Internet category and then select the Networking and Sharing Center. From the options on the left-hand side, select Change adapter settings. Right-click on the icon for Wireless Connection and click Disable.
If you find it from the start as Disabled, it’s possible that you may have accidentally used a certain keyboard combination (like Fn+F5). Finally, return to the same path and click Enable this time. Don’t forget to also restart your computer.
You can’t open Control Panel? Check this step-by-step guide to solve the issue quickly!
3. Delete temporary files and folders
Like any other program, Kaspersky creates temporary files on the computer while it is running. These files are supposed to be deleted once the program ends. However, sometimes there are exceptions and these temp files lead to an error in the program.
To correct that, open the Run window by pressing Win + R on the keyboard, enter %TEMP% and click OK. You may now press Ctrl + A on the keyboard to select all the files in the folder. Press Delete to get rid of the files.
4. Check system date/time
A quick and easy way to fix the resolving network name error could also be to check system date/time. To do that, click on the date and time in the notification area of the taskbar and compare the date to the current one.
If you notice even the slightest difference, right-click the clock and select Adjust date/time. Put the switch Set time automatically in an off position, then click Change and feel free to select the right date now.
Need more help in fixing the incorrect date in Windows 10? Check this guide to solve the issue quickly!
5. Reconfigure proxy server settings
If the recommendations above did not help, reconfigure the client device to not use the proxy server for connections. To make it happen, enter into Settings > Additional > Network > Proxy server. While here, select Do Not use proxy server.
It’s also worthwhile checking that you’re not in Gaming Profile or taking a closer look at the Update Source. You can find it under Settings > Additional > Update > Select Update Sources.
Could you find this post as useful in getting rid of the network name error? Leave a comment below to let us know if this tutorial helped you fix the issue or if you need further assistance.
Still having issues? Fix them with this tool:
SPONSORED
If the advices above haven’t solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.
Newsletter
Статья обновлена: 30 ноября 2022
ID: 15690
В таблице приведен текст сообщений, которые вы можете увидеть во время работы Kaspersky Update Utility 4.0 для Windows и Linux/FreeBSD.
| Текст сообщения | Причина возникновения |
|---|---|
| «Out of space» («Недостаточно свободного места на диске») |
Программа не может скопировать файлы в папку обновлений, потому что на диске недостаточно свободного места. Освободите место на диске и запустите обновление заново. |
| «No source file» («Набор файлов обновлений поврежден») |
На источнике обновлений отсутствует запрошенный файл. Запустите обновление заново. |
| «Bases corrupted» («Базы повреждены») |
На источнике обновлений отсутствуют нужные файлы баз. Повторите загрузку обновлений. Повторите запуск обновления. |
| «All files are up-to-date» («Нет доступных обновлений») |
В папке Updates содержится набор баз, совпадающий с набором на источнике обновлений. |
| «Not all components are updated» («Обновлены не все компоненты») |
Программа скачала обновления не для всех компонентов. Повторите загрузку обновлений. Если указан локальный источник, проверьте корректность размещенных баз. |
| «Invalid signature» («Набор файлов обновлений поврежден») |
Ошибка проверки подписи файла баз или патча. Повторите загрузку обновлений. Повторите запуск обновления. Если указан локальный источник, обновите на нем базы с серверов «Лаборатории Касперского» и повторите запуск. |
| «Operation canceled» («Операция отменена пользователем») |
Работа программы была прервана пользователем. |
| «Invalid index» («Поврежден XML-индекс. Файл имеет неверную структуру или отсутствует») |
На источнике обновлений отсутствует запрошенный индексный файл. Если указан локальный источник, проверьте корректность размещенных баз. Если указаны серверы «Лаборатории Касперского», повторите запуск загрузки обновлений. |
| «Something gone wrong» («Ошибка обновления») |
Проверьте канал связи и запустите загрузку обновлений заново. Повторите запуск программы позже. |
| «Net error» («Сетевая ошибка при загрузке файлов обновлений») |
Сетевая ошибка при скачивании файлов обновлений. Проверьте сетевые настройки, доступность источников обновлений, список источников в настойках программы. |
| «Operation timeout» («Истекло время ожидания сетевой операции») |
Большое количество подключений к источнику обновлений. Повторите загрузку обновлений позже. |
| «Resolve error» («Ошибка разрешения сетевого имени») |
Проверьте настройки подключения к сети, разрешение имен, доступность DNS-сервера, доступ в интернет, адрес источника обновлений. |
| «Retranslation successful» («Копирование обновлений завершено успешно») |
Антивирусные базы и модули для заданных программ загружены успешно. |
| «Access denied» («Ошибка аутентификации») |
Учетная запись не прошла проверку подлинности на HTTP- или FTP-ресурсе. Программа не поддерживает работу с HTTP- или FTP-ресурсами, требующими аутентификацию. Выберите другой источник обновлений. Предоставьте доступ к HTTP- или FTP-ресурсу без авторизации. |
| «Proxy error» («Проблемы с прокси-сервером») |
Проблемы с настройками прокси-сервера. Проверьте сетевые параметры в настройках программы, адрес и доступность прокси-сервера, параметры сетевого подключения операционной системы. |
| «Update Utility system error occurred» («Произошла системная ошибка») |
Внутренняя ошибка приложения. |
Если при работе с утилитой у вас возникли проблемы, отправьте запрос с подробным описанием ситуации в техническую поддержку «Лаборатории Касперского» через Kaspersky CompanyAccount. К запросу приложите файл конфигурации Updater.ini и файлы трассировки.
Перед обращением ознакомьтесь с информацией, необходимой для создания запроса, в разделе базы знаний.
by Madalina Dinita
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies… read more
Updated on August 27, 2021
XINSTALL BY CLICKING THE DOWNLOAD FILE
This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Check all your drivers now in 3 easy steps:
- Download DriverFix (verified download file).
- Click Start Scan to find all problematic drivers.
- Click Update Drivers to get new versions and avoid system malfunctionings.
- DriverFix has been downloaded by 0 readers this month.
You might’ve noticed a strange Kaspersky notification prior to logging into Windows 10. The popup says Application databases not updated. Error resolving network name.
The message is loud and clear, yet trying to run an update doesn’t usually make any difference. It just gets stuck at 0 KB downloaded with a blank update-source waiting for an immediate fix.
The network name issue is common in antivirus software tools like yours and can be easily fixed by following the troubleshooting steps provided on this page.
What can I do when getting Error resolving network name in Kaspersky?
1. Reboot your computer
Firstly, you can fix this problem by rebooting your PC. This procedure is often necessary to recover from an error, so don’t hesitate to press and hold down the Power button on the computer. After 10 seconds or so, the computer should turn off.
Once it is off, wait a few more seconds and then turn the computer back on. You could also enter this command to reboot it: shutdown /r. This will set a time out of 30 seconds to close the applications. After that, the windows reboot will start.
Then, wait around 15 minutes after the system boots up to see if the Error resolving network name will occur again.
2. Disable and re-enable wireless card
Another potential solution that users found is to disable the wireless card, then re-enable it. For that, go to the Start Menu, look for Control Panel in the search box on your desktop, and click Control Panel to open it.
Click the Network and Internet category and then select the Networking and Sharing Center. From the options on the left-hand side, select Change adapter settings. Right-click on the icon for Wireless Connection and click Disable.
If you find it from the start as Disabled, it’s possible that you may have accidentally used a certain keyboard combination (like Fn+F5). Finally, return to the same path and click Enable this time. Don’t forget to also restart your computer.
You can’t open Control Panel? Check this step-by-step guide to solve the issue quickly!
3. Delete temporary files and folders
Like any other program, Kaspersky creates temporary files on the computer while it is running. These files are supposed to be deleted once the program ends. However, sometimes there are exceptions and these temp files lead to an error in the program.
To correct that, open the Run window by pressing Win + R on the keyboard, enter %TEMP% and click OK. You may now press Ctrl + A on the keyboard to select all the files in the folder. Press Delete to get rid of the files.
4. Check system date/time
A quick and easy way to fix the resolving network name error could also be to check system date/time. To do that, click on the date and time in the notification area of the taskbar and compare the date to the current one.
If you notice even the slightest difference, right-click the clock and select Adjust date/time. Put the switch Set time automatically in an off position, then click Change and feel free to select the right date now.
Need more help in fixing the incorrect date in Windows 10? Check this guide to solve the issue quickly!
5. Reconfigure proxy server settings
If the recommendations above did not help, reconfigure the client device to not use the proxy server for connections. To make it happen, enter into Settings > Additional > Network > Proxy server. While here, select Do Not use proxy server.
It’s also worthwhile checking that you’re not in Gaming Profile or taking a closer look at the Update Source. You can find it under Settings > Additional > Update > Select Update Sources.
Could you find this post as useful in getting rid of the network name error? Leave a comment below to let us know if this tutorial helped you fix the issue or if you need further assistance.
Still having issues? Fix them with this tool:
SPONSORED
If the advices above haven’t solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.
Newsletter
by Madalina Dinita
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies… read more
Updated on August 27, 2021
XINSTALL BY CLICKING THE DOWNLOAD FILE
This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Check all your drivers now in 3 easy steps:
- Download DriverFix (verified download file).
- Click Start Scan to find all problematic drivers.
- Click Update Drivers to get new versions and avoid system malfunctionings.
- DriverFix has been downloaded by 0 readers this month.
You might’ve noticed a strange Kaspersky notification prior to logging into Windows 10. The popup says Application databases not updated. Error resolving network name.
The message is loud and clear, yet trying to run an update doesn’t usually make any difference. It just gets stuck at 0 KB downloaded with a blank update-source waiting for an immediate fix.
The network name issue is common in antivirus software tools like yours and can be easily fixed by following the troubleshooting steps provided on this page.
What can I do when getting Error resolving network name in Kaspersky?
1. Reboot your computer
Firstly, you can fix this problem by rebooting your PC. This procedure is often necessary to recover from an error, so don’t hesitate to press and hold down the Power button on the computer. After 10 seconds or so, the computer should turn off.
Once it is off, wait a few more seconds and then turn the computer back on. You could also enter this command to reboot it: shutdown /r. This will set a time out of 30 seconds to close the applications. After that, the windows reboot will start.
Then, wait around 15 minutes after the system boots up to see if the Error resolving network name will occur again.
2. Disable and re-enable wireless card
Another potential solution that users found is to disable the wireless card, then re-enable it. For that, go to the Start Menu, look for Control Panel in the search box on your desktop, and click Control Panel to open it.
Click the Network and Internet category and then select the Networking and Sharing Center. From the options on the left-hand side, select Change adapter settings. Right-click on the icon for Wireless Connection and click Disable.
If you find it from the start as Disabled, it’s possible that you may have accidentally used a certain keyboard combination (like Fn+F5). Finally, return to the same path and click Enable this time. Don’t forget to also restart your computer.
You can’t open Control Panel? Check this step-by-step guide to solve the issue quickly!
3. Delete temporary files and folders
Like any other program, Kaspersky creates temporary files on the computer while it is running. These files are supposed to be deleted once the program ends. However, sometimes there are exceptions and these temp files lead to an error in the program.
To correct that, open the Run window by pressing Win + R on the keyboard, enter %TEMP% and click OK. You may now press Ctrl + A on the keyboard to select all the files in the folder. Press Delete to get rid of the files.
4. Check system date/time
A quick and easy way to fix the resolving network name error could also be to check system date/time. To do that, click on the date and time in the notification area of the taskbar and compare the date to the current one.
If you notice even the slightest difference, right-click the clock and select Adjust date/time. Put the switch Set time automatically in an off position, then click Change and feel free to select the right date now.
Need more help in fixing the incorrect date in Windows 10? Check this guide to solve the issue quickly!
5. Reconfigure proxy server settings
If the recommendations above did not help, reconfigure the client device to not use the proxy server for connections. To make it happen, enter into Settings > Additional > Network > Proxy server. While here, select Do Not use proxy server.
It’s also worthwhile checking that you’re not in Gaming Profile or taking a closer look at the Update Source. You can find it under Settings > Additional > Update > Select Update Sources.
Could you find this post as useful in getting rid of the network name error? Leave a comment below to let us know if this tutorial helped you fix the issue or if you need further assistance.
Still having issues? Fix them with this tool:
SPONSORED
If the advices above haven’t solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.
Newsletter
Возникают ошибки при обновлении антивирусных баз продуктов «Лаборатории Касперского»?
Иногда возникает ситуация, когда при обновлении антивирусных баз продукта «Лаборатории Касперского» появляются различные ошибки.
1) Проверьте доступ к сети Интернет
Для разрешения возникшей ситуации проверьте, доступен ли Интернет, используя веб-браузер Internet Explorer. Если доступа в Интернет нет, то свяжитесь с вашим провайдером для получения дополнительной информации. Повторите попытку активации программы после восстановления доступа к Интернету.
Кроме того, проверьте, не включён ли случайно в обозревателе Internet Explorer режим Работать автономно (offline mode) (Сервис — Работать автономно). Если режим Работать автономно (offline mode) включен, необходимо снять флажок Работать автономно (offline mode).
При необходимости — сбросьте настройки Internet Explorer.
2) Правильно настройте Сетевой экран
Если на вашем компьютере установлен Сетевой экран, добавьте в нем разрешающее правило для процесса avp.exe или отключите Сетевой экран полностью.
3) Проверьте системную дату, время и часовой пояс на компьютере
О том, как проверить, корректно ли установлена системная дата на вашем компьютере, вы можете узнать в статье.
4) Отключите использование прокси-сервера.
5) Проверьте, не заражен ли ваш компьютер сетевым червем Kido
Прочитайте статью о симптомах заражения и способах лечения «Как бороться с сетевым червем Net-Worm.Win32.Kido».
6) Обратитесь в Службу технической поддержки «Лаборатории Касперского», отправив запрос через сервис My Kaspersky и подробно описав возникшую проблему.
Не обновляется база?
Приобрел на официальном сайте антивирус kaspersky, загрузил на комп, ввел лицензию все прошло гладко но, не обновляет базу, ошибка разрешения сетевого имени.
Гость
1
0
0
0
21.04.2015, 10:44
0
0
21.04.2015, 11:06
Возможно, проблема имеет место по причине использования прокси-сервера. Проверьте настройки системы обновлений касперского. В дополнение к этому выполните проверку настроек обновлений с принудительным выставлением запуска задач от имени администратора.
0
0
06.06.2017, 20:41
Что такое прокси-сервер?
Вопрос и ответы были вам полезны?
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