Ошибка лицензии 3ds max

Проблема

При запуске программного обеспечения Autodesk появляется следующее сообщение:

Ошибка лицензирования

При открытии этого продукта произошла ошибка лицензирования. Как это исправить?

Если проблема не будет устранена, обратитесь в службу поддержки.
 

Решение

Рекомендуется: попробуйте использовать инструмент устранения неполадок.
 

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Дополнительные параметры устранения неполадок

Сброс локального кэша входа/лицензирования

• Версии 2020 и более поздние: сброс локального кэша входа в систему для программного обеспечения Autodesk.
• Версии 2019 и более ранние. См. раздел «Autodesk 2019 и более ранние версии продукта» в разделе Сброс активации однопользовательской лицензии на программу Autodesk с однопользовательским доступом.

Проверьте тип и назначение лицензии

1. Убедитесь, что используется правильный тип лицензии. См. раздел Поиск сведений о лицензии — загрузка и установка.
2. Убедитесь, что лицензия назначена конечному пользователю. См. раздел Назначение программ и служб пользователям в новом виде — управление учетными записями.

Обновление программного обеспечения

Установите все доступные обновления для используемого программного обеспечения. Используйте один из следующих способов:

• Скачайте обновления из учетной записи на портале Autodesk Account.
• Скачайте обновления с помощью приложения Autodesk для ПК. Сведения об установке приложения Autodesk для ПК см. ЗДЕСЬ.

Установка автоматического часового пояса и времени в системе

• Windows. См. раздел Настройка времени и часового пояса (внешняя статья Microsoft).
• Mac: укажите дату и время на компьютере Mac (внешняя статья от Apple)

Проверка конфигурации сети

Обратитесь к администратору сети и убедитесь, что сеть настроена на доступ к необходимым портам и доменам. См. раздел Какие URL-адреса/протоколы должны быть разрешены для лицензий по подписке Autodesk.
Чтобы проверить наличие доступа к требуемым URL-адресам, используйте средство поддержки лицензирования.

Настройка исключений антивирусной программы

Убедитесь, что антивирус не блокирует программное обеспечение. См. раздел Настройка исключений антивирусной программы для повышения стабильности и производительности программного обеспечения Autodesk.

Code Label Description -1 CLMHUB_STATUS_NOTIMPLEMENTED The API function is not currently implemented 0 CLMHUB_STATUS_OK Success 1 CLMHUB_STATUS_FAIL Fail 2 CLMHUB_STATUS_INTERNAL_ERROR Internal program error 3 CLMHUB_STATUS_FEATURE_NOT_AVAILABLE The feature is not available for this license type 4 CLMHUB_STATUS_LOADLIB_ERROR Error loading a library 5 CLMHUB_STATUS_OPEN_FILE_ERROR The file could not be opened 6 CLMHUB_STATUS_OUT_OF_MEMORY The system is out of memory 7 CLMHUB_STATUS_BAD_ARG The argument to a function is bad 8 CLMHUB_STATUS_NULL_POINTER Null pointer error 9 CLMHUB_STATUS_INITIALIZATION_ERROR Error initializing CLM 10 CLMHUB_STATUS_ALREADY_LOADED CLM has already been loaded 11 CLMHUB_STATUS_NOT_INITIALIZED CLM has not been initialized 12 CLMHUB_STATUS_ALREADY_INITIALIZED CLM has already been initialized 13 CLMHUB_STATUS_HANDLE_NOT_FOUND The session handle was not found 14 CLMHUB_STATUS_HANDLE_ALREADY_CREATED The session handle was already created 15 CLMHUB_STATUS_ERROR_OPENING_HANDLE The session handle could not be opened 16 CLMHUB_STATUS_PARAM_NOT_FOUND The named parameter was not found in the handle 17 CLMHUB_STATUS_LICENSE_CREATE_ERROR Generic license create error 18 CLMHUB_STATUS_LICENSE_ALREADY_EXISTS Cannot create new license, one already exist 19 CLMHUB_STATUS_LICENSE_NOT_FOUND The license was not found 20 CLMHUB_STATUS_LICENSE_CHECKED_OUT The license has already been checked out 21 CLMHUB_STATUS_LICENSE_CHECKOUT_CANCELLED The license checkout was cancelled by the user 22 CLMHUB_STATUS_LICENSE_CHECKOUT_ERROR Generic license checkout error 23 CLMHUB_STATUS_SET_CALLBACK_ERROR Error setting Callback 24 CLMHUB_STATUS_APPQUIT_CALLBACK_NOT_SET Lost license callback was not set 25 CLMHUB_STATUS_PRODKEY_NOT_SET ProductKey was not set 26 CLMHUB_STATUS_PRODVER_NOT_SET ProductVer was not set 27 CLMHUB_STATUS_USEROVERRIDE_ERROR Failed to set UserOverride 28 CLMHUB_STATUS_LICENSE_INFO_KEY_NOT_FOUND The license info key was not found 29 CLMHUB_STATUS_ERROR_CLOSING_HANDLE Error closing session handle 30 CLMHUB_STATUS_CHECKINTERVAL_ERROR Failed to set CheckInterval 31 CLMHUB_STATUS_RETRYINTERVAL_ERROR Failed to set RetryInterval 32 CLMHUB_STATUS_RETRYCOUNT_ERROR Failed to set RetryCount 33 CLMHUB_STATUS_PARAM_OUT_OF_RANGE The named parameter is out of range 34 CLMHUB_STATUS_SESSION_NOT_CREATED The session handle was not found 35 CLMHUB_STATUS_INVALID_PARAM_NAME Invalid parameter name was specified 36 CLMHUB_STATUS_SET_SESSION_PARAM_ERROR Failed to set session param 37 CLMHUB_STATUS_GET_SESSION_PARAM_ERROR Failed to get session param 38 CLMHUB_STATUS_LICENSEPATH_ERROR Failed to set LicensePath 39 CLMHUB_STATUS_LOG_ALREADY_CREATED Log file is already created 40 CLMHUB_STATUS_LOG_NOT_CREATED Log file is not created yet 41 CLMHUB_STATUS_LICENSE_NOT_CHECKED_OUT The license has NOT been checked out 42 CLMHUB_STATUS_IDLE_MODE_ERROR Failed to set idle mode 43 CLMHUB_STATUS_PITOVERRIDE_ERROR Failed to set PitOverride 44 CLMHUB_STATUS_PRODKEY_NOT_FOUND Product key not found 45 CLMHUB_STATUS_PIT_FILE_NOT_FOUND Product information file not found 46 CLMHUB_STATUS_HOSTOVERRIDE_ERROR Failed to set HostOverride 47 CLMHUB_STATUS_ASYNC_NONE AuthorizeAsync not called 48 CLMHUB_STATUS_ASYNC_INVALID Invalid call to AsyncStatus 49 CLMHUB_STATUS_ASYNC_PENDING Async authorization is pending 50 CLMHUB_STATUS_ACCESS_DENIED Failed to create log file because an access was denied 51 CLMHUB_STATUS_LIC_SERVER_NOT_SET License server was not set

Code Label Description -1 CLMHUB_STATUS_NOTIMPLEMENTED The API function is not currently implemented 0 CLMHUB_STATUS_OK Success 1 CLMHUB_STATUS_FAIL Fail 2 CLMHUB_STATUS_INTERNAL_ERROR Internal program error 3 CLMHUB_STATUS_FEATURE_NOT_AVAILABLE The feature is not available for this license type 4 CLMHUB_STATUS_LOADLIB_ERROR Error loading a library 5 CLMHUB_STATUS_OPEN_FILE_ERROR The file could not be opened 6 CLMHUB_STATUS_OUT_OF_MEMORY The system is out of memory 7 CLMHUB_STATUS_BAD_ARG The argument to a function is bad 8 CLMHUB_STATUS_NULL_POINTER Null pointer error 9 CLMHUB_STATUS_INITIALIZATION_ERROR Error initializing CLM 10 CLMHUB_STATUS_ALREADY_LOADED CLM has already been loaded 11 CLMHUB_STATUS_NOT_INITIALIZED CLM has not been initialized 12 CLMHUB_STATUS_ALREADY_INITIALIZED CLM has already been initialized 13 CLMHUB_STATUS_HANDLE_NOT_FOUND The session handle was not found 14 CLMHUB_STATUS_HANDLE_ALREADY_CREATED The session handle was already created 15 CLMHUB_STATUS_ERROR_OPENING_HANDLE The session handle could not be opened 16 CLMHUB_STATUS_PARAM_NOT_FOUND The named parameter was not found in the handle 17 CLMHUB_STATUS_LICENSE_CREATE_ERROR Generic license create error 18 CLMHUB_STATUS_LICENSE_ALREADY_EXISTS Cannot create new license, one already exist 19 CLMHUB_STATUS_LICENSE_NOT_FOUND The license was not found 20 CLMHUB_STATUS_LICENSE_CHECKED_OUT The license has already been checked out 21 CLMHUB_STATUS_LICENSE_CHECKOUT_CANCELLED The license checkout was cancelled by the user 22 CLMHUB_STATUS_LICENSE_CHECKOUT_ERROR Generic license checkout error 23 CLMHUB_STATUS_SET_CALLBACK_ERROR Error setting Callback 24 CLMHUB_STATUS_APPQUIT_CALLBACK_NOT_SET Lost license callback was not set 25 CLMHUB_STATUS_PRODKEY_NOT_SET ProductKey was not set 26 CLMHUB_STATUS_PRODVER_NOT_SET ProductVer was not set 27 CLMHUB_STATUS_USEROVERRIDE_ERROR Failed to set UserOverride 28 CLMHUB_STATUS_LICENSE_INFO_KEY_NOT_FOUND The license info key was not found 29 CLMHUB_STATUS_ERROR_CLOSING_HANDLE Error closing session handle 30 CLMHUB_STATUS_CHECKINTERVAL_ERROR Failed to set CheckInterval 31 CLMHUB_STATUS_RETRYINTERVAL_ERROR Failed to set RetryInterval 32 CLMHUB_STATUS_RETRYCOUNT_ERROR Failed to set RetryCount 33 CLMHUB_STATUS_PARAM_OUT_OF_RANGE The named parameter is out of range 34 CLMHUB_STATUS_SESSION_NOT_CREATED The session handle was not found 35 CLMHUB_STATUS_INVALID_PARAM_NAME Invalid parameter name was specified 36 CLMHUB_STATUS_SET_SESSION_PARAM_ERROR Failed to set session param 37 CLMHUB_STATUS_GET_SESSION_PARAM_ERROR Failed to get session param 38 CLMHUB_STATUS_LICENSEPATH_ERROR Failed to set LicensePath 39 CLMHUB_STATUS_LOG_ALREADY_CREATED Log file is already created 40 CLMHUB_STATUS_LOG_NOT_CREATED Log file is not created yet 41 CLMHUB_STATUS_LICENSE_NOT_CHECKED_OUT The license has NOT been checked out 42 CLMHUB_STATUS_IDLE_MODE_ERROR Failed to set idle mode 43 CLMHUB_STATUS_PITOVERRIDE_ERROR Failed to set PitOverride 44 CLMHUB_STATUS_PRODKEY_NOT_FOUND Product key not found 45 CLMHUB_STATUS_PIT_FILE_NOT_FOUND Product information file not found 46 CLMHUB_STATUS_HOSTOVERRIDE_ERROR Failed to set HostOverride 47 CLMHUB_STATUS_ASYNC_NONE AuthorizeAsync not called 48 CLMHUB_STATUS_ASYNC_INVALID Invalid call to AsyncStatus 49 CLMHUB_STATUS_ASYNC_PENDING Async authorization is pending 50 CLMHUB_STATUS_ACCESS_DENIED Failed to create log file because an access was denied 51 CLMHUB_STATUS_LIC_SERVER_NOT_SET License server was not set

9 дек 2003