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Xerox® DocuColor™ 240 242 250 252 260 550 560 570 C60 C70 700 700i 770 C75 J75 Versant 80 2100 3100 4100 Error 042-326
8th April 2021
If the fault 042-326 was declared 3 times in succession the print mode of the machine will be disabled. In order to clear this error you need to reset the NVM location 741-105 to 0. The error states that the IBT Belt Home position was not detected in time. Try the procedure below, but if you still get the error then there is a problem in the IBT area of the machine. It could be something simple like dirt of the sensor, a missing silver patch on the underside of the IBT belt or it could be the something to do with the tracking device on the IBT assembly.
To Get Into Service Mode; Press the 0 button for 5 seconds, then press start whilst still holding the 0 button.
Type in 6789 as the password and then press confirm. Press the log in/log out button
Go to systems settings common settings maintenance Change the NVM location 741-105 to 0 (on 550 560 570 C60 C70 it’s 741-119, DCP 700 700i 770 it’s 741-106, C75 J75 it’s 741-132, Versant 80 180 741-700, Versant 280 is 741-525), save and restart the machine.
If the problem continues send us an email to sales@xentair.com and we can help you further.
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07-21-2013
#1

Technician

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Xerox 252, fault code 042-326 or 042-327
we just cleared a Bad Paper jam on our xerox 252, restarted the machine and now its giving us fault 042-326. Tried to move and center IBT Belt, then got fault code 042-327. Are these 2 faults related? How can they be cleared? Iam missing something?
Your Help is very much appreciated.
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07-21-2013
#2
Re: Xerox 252, fault code 042-326 or 042-327
Did you check IBT silver patch? Is it dirty?
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07-21-2013
#3

Technician

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Re: Xerox 252, fault code 042-326 or 042-327
Originally Posted by bojans
Did you check IBT silver patch? Is it dirty?
I cleaned the silver patch inside the belt. Now it’s mainly fault 042-327Is there a way to set the belt in zero position?
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07-21-2013
#4
Re: Xerox 252, fault code 042-326 or 042-327
First you need to remove the IBT assembly and make sure the belt is installed so that the IBT belt edge and the IBT belt frame are approx the same distance from the front and rear.
Next you need to run the Belt Edge Learn adjustment.
Enter diagnostics mode:
Press and hold the 0 key for 5 seconds.
While still holding the 0 key, press the start key.
The CE Access Number screen will appear.
Enter 6789 and confirm.
The topmost area of the UI display will change to a white banner with black lettering to let the user know that the mode has changed to the CE mode.Press the log in/out button.
select system settings
select common settings
select maintenance / diagnostics
select sub system
select belt edge learn
select startHope that fixes it for you. If not there are a bunch of additional steps to troubleshoot this error.
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07-22-2013
#5

Trusted Tech
50+ Posts

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Re: Xerox 252, fault code 042-326 or 042-327
have you check the 741-105 make sure is 0 thanks
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07-22-2013
#6

Technician

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Re: Xerox 252, fault code 042-326 or 042-327
Originally Posted by max2013
have you check the 741-105 make sure is 0 thanks
Followed all instructions, removed belt, put it back on. Machine starts with no fault, but when I enter belt edge learn menu and start the operation the machine faults back again to 042-327. Could it be the belt itself that needs to be changed. It does not any damage. Please HELP!!!!
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07-22-2013
#7
Re: Xerox 252, fault code 042-326 or 042-327
It’s time for service manual to read and follow proper procedures !
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07-23-2013
#8

Trusted Tech
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Re: Xerox 252, fault code 042-326 or 042-327
Originally Posted by mpsolutions
Followed all instructions, removed belt, put it back on. Machine starts with no fault, but when I enter belt edge learn menu and start the operation the machine faults back again to 042-327. Could it be the belt itself that needs to be changed. It does not any damage. Please HELP!!!!
You can get a silver patch and place before the current silver patch. However, saying that I have replaced 2 pretty good belts due to the weather conditions. On days that are too cold I have noticed the edges of the belt curl upwards and the silver patch is sometimes not detected. When the room is an appropriate temperature the edges seem to go back into the appropriate shape.
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07-25-2013
#9

Senior Tech
100+ Posts

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Re: Xerox 252, fault code 042-326 or 042-327
Try to cut new silver patch from oracal film, and replace old patch with new one. I did that many times.
Hope it helps.
I attached picture.
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07-30-2013
#10
Re: Xerox 252, fault code 042-326 or 042-327
Make sure the optical sensor that reads the reflective patch is clean. Tends to get dusty.
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dc250 error code 042-326
Discussion in ‘Xerox Digital Presses’ started by Durie, Mar 28, 2013.
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Durie
New Member- Joined:
- Oct 2012
- Messages:
- 4
- Location:
- edinburgh
Hi
I am getting this error code 042-326 on my xerox dc250 can anyone help?I have tried holding down the 0 key for 5 secs then pressing enter, then entering 6789 and reset NVM location 741-105 to 0
it has now went onto the screen with copy, scan and stored progames, with copy and scan blanked out
When searching online it says that this error code is the transfer belt, ours was only replaced before xmas
Durie,
Mar 28, 2013
#1 -

skakram
Member- Joined:
- Jul 2011
- Messages:
- 9
- Location:
- Dubai — United Arab Emirates
There is a small silver color sensor on the back side of the transfer belt on top side you will see it while moving the belt with hand slowly there is a black spot on top its the sensor, which needs to be cleaned with a wet tissue paper and then reset the code
skakram,
Apr 3, 2013
#2
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