Ошибка c7000 kyocera 3040

Код ошибки Описание ошибки Причина ошибки 0030 FAX control PWB system error
Processing with the fax software was disabled due to a hardware problem. Defective FAX PWB. 0070 FAX PWB incompatible detection Error
Abnormal detection of FAX PWB incompatibility In the initial communication with the FAX PWB, any normal communication command is not transmitted. Defective fax software. Defective FAX PWB. 0100 Backup memory device error Defective flash memory. Defective main PWB. 0120 MAC address data error
For data in which the MAC address is invalid. Defective flash memory. Defective engine PWB. 0130 Backup memory read/write error Defective flash memory. Defective control PWB. 0140 Backup memory data error Defective flash memory. Defective control PWB. 0150 Control PWB EEPROM error
Detecting control PWB EEPROM (U17) communication error. Improper installation control PWB EEPROM (U17). Defective control PWB. Data damage of control PWB EEPROM (U17). 0170 Billing counting error Defective control PWB. Data damage of control PWB EEPROM (U17). 0180 Machine number mismatch
Machine number of main and engine does not match. Data damage of control PWB EEPROM (U17). 0420 Paper feeder communication error
Communication error between control PWB and optional paper feeder. Improper installation paper feeder. Defective harness between control PWB (YC30) and paper feeder interface connector, or improper connector insertion. Defective control PWB. Defective harness between PF main PWB (YC5) and paper feeder interface connector, or improper connector insertion. 0830 FAX PWB flash program area checksum error
A checksum error occurred with the program of the FAX PWB. Defective fax software. Defective FAX PWB. 0840 Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. Defective control PWB. The battery is disconnected from the control PWB. 0870 FAX PWB to control PWB high capacity data transfer problem
High-capacity data transfer between the FAX PWB and the control PWB of the machine was not normally performed even if the data transfer was retried the specified times. Improper installation FAX PWB. Defective FAX PWB or control PWB. 0920 Fax file system error
The backup data is not retained for file system abnormality of flash memory of the FAX PWB. Defective FAX PWB. Defective PF paper feed motor drive transmission system. Defective PF main motor. Defective control PWB. 1010 Lift motor error
During driving the lift motor, a motor overcurrent signal is detected for 5 s. This error is detected five times successively. Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the lift motor. Defective lift motor. Defective engine PWB or connect-R PWB. 2000 Main motor error
The main motor ready input is not given for 2 s during the main motor is ON. Defective harness between main motor (CN1) and control PWB (YC17), or improper connector insertion. Defective drive transmission system of the main motor. Defective main motor. Defective control PWB. 2200 Drum motor steady-state error
The drum motor ready input is not given for 2 s during the drum motor is ON. Defective connector cable or poor contact in the connector. Defective drive transmission system of the drum motor. Defective drum motor. Defective engine PWB. 3100 ISU home position error Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective FFC between control PWB (YC6) and scanner PWB (YC103), or improper FFC insertion. Defective home position sensor. Defective harness between ISU motor and scanner PWB (YC104), or improper connector insertion. Defective ISU motor. 3200 Exposure lamp error
The exposure lamp is not turned on. Defective FFC between scanner PWB (YC103) and control PWB (YC6), or improper FFC insertion. Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective harness between CCD PWB (YC3) and inverter PWB (YC101), or improper connector insertion. Defective harness between inverter PWB (YC102) and exposure lamp, or improper connector insertion. Defective exposure lamp. Defective inverter PWB. Defective control PWB. 3300 AGC error
After AGC, correct input is not obtained at CCD. Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective exposure lamp. Defective CCD PWB. Defective control PWB. 3500 Communication error between scanner and ASIC
An error code is detected. Defective connector cable or poor contact in the connector. Defective CCD PWB. Defective main PWB. 4000 Polygon motor (laser scanner unit) error
The polygon motor ready input is not given for 6 s during the polygon motor is ON. Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Defective laser scanner unit. Defective control PWB. 4200 BD error (laser scanner unit) error BD sensor does not detect laser beam due to condensation on the polygon mirror. Defective laser scanner unit. Defective control PWB. 4700 VIDEO ASIC device error
Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector. Defective main PWB or engine PWB. 4700 VIDEO ASIC device error
Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector. Defective main PWB or engine PWB. 5100 Main charger high-voltage error
Five pages have been printed with the main charger output short-circuited. Drum unit installed incorrectly. Engine PWB installed incorrectly. Defective engine PWB. 6000 Broken fuser heater wire
The temperature does not reach 100°C/212°F after the fuser heater has been turned on continuously for 30 s. The temperature does not rise by 1°C/1.8°F after the fuser heater lamp has been turned on continuously for 15 s during warm-up or at standby.(Only when the detection temperature is less than 200°C.) Defective connector cable or poor contact in the connector. Fuser thermostat triggered. Broken fuser heater wire. 6020 Abnormally high fuser thermistor temperature
Fuser thermistor detects abnormally temperature. Shorted fuser thermistor. Defective control PWB. 6030 Broken fuser thermistor wire
Input from fuser thermistor is 0 (A/D value). Poor contact in the fuser thermistor connector terminals. Broken fuser thermistor wire. Fuser thermistor installed incorrectly. Fuser thermal cutout triggered. Fuser heater lamp installed incorrectly. Broken fuser heater lamp wire. 6220 Abnormally high fuser thermistor 1 temperature
The temperature of the fuser thermistor 1 detects 255°C/491°F or more continuously for 3 s. Shorted fuser thermistor 1. Defective engine PWB. 6230 Broken fuser thermistor 1 wire
average AD value input from fuser thermistor 1 for 1.8 seconds is less than one. Defective connector cable or poor contact in the connector. Broken fuser thermistor 1 wire. Fuser thermostat triggered. Broken fuser heater wire. 6400 Zero cross signal error
The zero cross signal does not reach the control PWB for specified time. Defective harness between high voltage PWB (YC202) and control PWB (YC23), or improper connector insertion. Defective connection between power source PWB (YC103) and high voltage PWB (YC201). Defective power source PWB. Defective control PWB. 7000 Toner motor lock error
During driving the toner motor, a motor overcurrent signal is detected for 5 s. Lump of toner inside toner container. Defective drive transmission system of the toner motor. Defective toner motor. Defective engine PWB. 7410 Drum unit non- installing error The drum unit is not installed or not installed properly. The drum PWB EEPROM does not communicate normally. The drum unit is not installed. Defective connector cable or poor contact in the connector. Defective drum PWB EEPROM. Defective engine PWB. 9500 BRU communication error IPU PWB error 9510 BRU PWB error IPU PWB error 9520 BRU PWB data error IPU PWB error F000 Main PWB — operation panel PWB communication error Defective main PWB. Defective operation panel PWB. F010 Main PWB checksum error Defective main PWB. F020 Main PWB RAM checksum error Defective main memory (RAM) on the main PWB. Defective expanded memory (DIMM). F040 Main PWB — engine PWB communication error Defective main PWB. Defective engine PWB. F041 Main PWB — scanner communication error Defective main PWB. F050 Engine ROM checksum error Defective engine PWB. F051 Scan engine ROM checksum error Defective engine PWB.

Принтеры Kyocera всегда покоряли своей надежностью и неприхотливостью. К сожалению, информация, об ошибке выдаваемая на дисплей  имеет недружелюбную форму.  В очередной раз после установки картриджа в аппарат на дисплее принтера высветилась  ошибка call service7000:0285540.  Для того что бы понимать, что делать в такой ситуации, нужно прежде всего расшифровать код ошибки (вот интересно где по мнению представителей Kyocera пользователи найдут расшифровку кода ошибки?).
Ошибка  call service7000: — это ошибка подкачки тонера в блок DV (девелопер-юнит) или как написано в сервис-мануале  «Toner motor lock error A motor over-current signal is detected continuously for 5 seconds since the toner motor is activated». Вторая часть ошибки   0285540 —  это счетчик пробега блока DV (девелопер-юнит) на момент появления ошибки.
Причины возникновения ошибки:
1) В 90% случаях возникновение этой ошибки происходит при неправильной установки тубы с тонером.  Для устранения этой неисправности  достаточно вытащить и снова ставить тубу. Если изначально туба была вставлена неправильно, то вытаскиваться она будет с великим трудом 🙂
2) Повреждение шестерен или других частей в тубе или в  девелопер-юните участвующих в процессе подкачки тонера.  Необходимо провести визуальный осмотр на предмет повреждения и заменить тубу или девелопер-юнит.
3) Неисправна плата  engine PWB — замену этой платы можно произвести только сервисным центром.

P.S. В нашем случае была виновата не правильно установленная туба с тонером

2JZ/2JX/2JV/2H7-1

Code

C7000

Toner motor problem

After driving of the toner motor starts, the

error signal is not at the H level for 500

ms continuously.

C7100

Toner container motor error

The rated speed achievement signal

does not turn to L within 2 s since toner

container motor is activated.

The rated speed achievement signal is

at the H level for 1 s continuously after

toner container motor is stabilized.

C7101

Toner sensor K problem

Sensor output value of 60 or less or 944

or more continued for 3 s.

C7102

Toner sensor C problem

Sensor output value of 60 or less or 944

or more continued for 3 s.

C7103

Toner sensor M problem

Sensor output value of 60 or less or 944

or more continued for 3 s.

C7104

Toner sensor Y problem

Sensor output value of 60 or less or 944

or more continued for 3 s.

1-4-46

Contents

Causes

Check procedures/corrective measures

Poor contact in the

Check the connection of connector YC26 on

connector termi-

the engine PWB and the connector of the

nals.

toner motor, and the continuity across the

connector terminals. Repair or replace if

necessary.

Broken the gear.

Check visually and replace the gear if nec-

essary.

Defective toner

Run maintenance item U135 and check if

motor M/C/Y/K.

the toner motor operates. If not, replace the

toner motor.

Defective engine

Replace the engine PWB and check for cor-

PWB.

rect operation.

Poor contact in the

Check the connection of connector YC26 on

connector termi-

the engine PWB and the connector on the

nals.

toner container motor, and the continuity

across the connector terminals. Repair or

replace if necessary.

Defective drive

Check if the rollers and gears rotate

transmission sys-

smoothly. If not, grease the bushings and

tem.

gears. Check for broken gears and replace if

any.

Defective toner

Run maintenance item U030 and check if

container motor.

the toner container motor operates when

YC26-A7 (remote signal) on the engine

PWB goes low. If not, replace the toner con-

tainer motor.

Defective engine

Run maintenance item U030 and check if

PWB.

YC26-A7 (remote signal) on the engine

PWB goes low. If not, replace the engine

PWB.

Defective develop-

Replace the developing unit K (see page 1-

ing unit K.

5-34).

Defective PWB.

Replace the main front PWB or engine PWB

and check for correct operation.

Defective develop-

Replace the developing unit C (see page 1-

ing unit C.

5-34).

Defective PWB.

Replace the sub front PWB or engine PWB

and check for correct operation.

Defective develop-

Replace the developing unit M (see page 1-

ing unit M.

5-34).

Defective PWB.

Replace the sub front PWB or engine PWB

and check for correct operation.

Defective develop-

Replace the developing unit Y (see page 1-

ing unit Y.

5-34).

Defective PWB.

Replace the sub front PWB or engine PWB

and check for correct operation.

Remarks