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#1
Автор темы
Снесли тему за мат в названии поэтому продублирую.
Вкратце, получил бан от Xsolla (error 3032) хз за что, и не проходит оплата на FaceIT, причем бан получил при оплате не на фасике,а раньше. Их поддержка вообще сборище клоунов, которое шаблонными фразами отвечает и не помогает. Поэтому есть ли способ обойти это ограничение или как то по другому купить Premium?
P.s.что бы получать разбан от Xsolla долбитесь на почту сразу к супервайзеру
Последнее редактирование: Пятница в 21:56
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#2
Снесли тему за мат в названии поэтому продублирую.
Вкратце, получил бан от Xsolla (error 3032) хз за что, и не проходит оплата на FaceIT, причем бан получил при оплате не на фасике,а раньше. Их поддержка вообще сборище клоунов, которое шаблонными фразами отвечает и не помогает. Поэтому есть ли способ обойти это ограничение или как то по другому купить Premium?
Использовать другую банковскую карту?
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#3
Попроси друга гифтануть тебе саб.
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#4
Автор темы
Использовать другую банковскую карту?
У них система конченная, если один раз выскочило, он начинает блокировать остальные карты тоже
Попроси друга гифтануть тебе саб.
Откуда у меня друзья
, а если серьезно, то жадность и нежелание переплачивать заставляет отказаться от этой идеи), конечно в крайнем случае так и поступлю
Последнее редактирование: 2 Дек 2022
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#5
а если серьезно, то жадность и нежелание переплачивать заставляет отказаться от этой идеи), конечно в крайнем случае так и поступлю
Если у тебя настолько алчные друзья, которые потребуют с тебя % за гифт премки — то тут надо серьезно пересмотреть свой круг общения. Я пацанам из стаффа по их просьбе за бесплатно это всё делаю(То бишь, без какой либо наценки), хотя мы просто коллеги, которые поддерживают адекватное и приятное общение между собой.
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#6
У них система конченная, если один раз выскочило, он начинает блокировать остальные карты тоже
Откуда у меня друзья
, а если серьезно, то жадность и нежелание переплачивать заставляет отказаться от этой идеи), конечно в крайнем случае так и поступлю
собсна тогда только способ с гифтом
Пользователь
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#7
Попробуй с другой карты купить либо с киви на xsolle вроде киви хавает
Пользователь
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#8
Автор темы
собсна тогда только способ с гифтом
К сожалению, видимо другого способа нет.
Попробуй с другой карты купить либо с киви на xsolle вроде киви хавает
Ты видимо не понял, проблема не с счетом, а с платежной платформой которая блокирует мои счета. И я думал может, есть способ как то обойти их бан. Новые карты блокируются так же…
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#9
Автор темы
Если у тебя настолько алчные друзья, которые потребуют с тебя % за гифт премки — то тут надо серьезно пересмотреть свой круг общения. Я пацанам из стаффа по их просьбе за бесплатно это всё делаю(То бишь, без какой либо наценки), хотя мы просто коллеги, которые поддерживают адекватное и приятное общение между собой.
Тут не в алчности дело, сабка стоит 10$ если брать самому, а если гифтить то 11$, хз зачем такую систему гифтов делать
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#10
Такая же ошибка, не знаю как решить
Пользователь
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#12
Автор темы
Спасибо, но это не то, это как раз таки абуз «как платить дешевле», именно за такое и выдают бан в их системе, который я хотел обойти.
P.s.Бан мне сняли уже, так что ничего не надо
Эксперт
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#13
Спасибо, но это не то, это как раз таки абуз «как платить дешевле», именно за такое и выдают бан в их системе, который я хотел обойти.
P.s.Бан мне сняли уже, так что ничего не надо
я могу тебе проводить сделать рессел премки, все еще надо?
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#14
Попроси друга гифтануть тебе саб.
гифт премки только на кс(бичевской) = 640 рублей. Покупка самому такой же подписки = 360 рублей. Про премку с миссиями я вообще молчу
Последнее редактирование: Среда в 21:48
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#15
Автор темы
я могу тебе проводить сделать рессел премки, все еще надо?
P.s.Бан мне сняли уже, так что ничего не надо
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#16
Спасибо, но это не то, это как раз таки абуз «как платить дешевле», именно за такое и выдают бан в их системе, который я хотел обойти.
P.s.Бан мне сняли уже, так что ничего не надо
Как тебе сняли бан?
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#17
Автор темы
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#18
А можно тоже узнать как сняли бан? Поддержка фейсита вроде с концами умерла для ру комьюнити, куда писать, кому звонить?
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#19
Автор темы
Последнее редактирование: Пятница в 22:05
Пользователь
Top Asked Questions
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What does error 3032 mean?
Error 3032 When Xsolla encounters issues on their end, either server-side or for maintenance, your payment may be cancelled or discarded with the following message: 3032: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support.
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Why is my Xsolla payment not working?
It says here 3032: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla Customer Support. This error may appear when your account is blocked on our system. Please check your account for previous chargebacks and contact us to resolve this issue.
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What do I do if my Xsolla server is down?
Please try again later or contact Xsolla customer support. It may take up to a day for their servers to settle whenever this issue arises. If the issue persists, you may reach out to Xsolla support directly to further investigate the issue at help.xsolla.com.
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What is Xsolla verification charge?
Xsolla Verification Charges (Micro-Transactions) For security reasons, you may be asked to verify your transaction with our payment provider Xsolla who enables users all over the world to make safe and secure payments. Card verification is a common practice that helps to ensure payment security.
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sher13an
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Getting this message when trying to get the game. I’ve played for about a month with a copy bought from a G2A » merchant» all was fine, my payment went through, roughly the same amount as the standard version, but a few days ago the launcher said Buy the game instead of play. Asked them for a refund, got it, and I’d like to get the game from here. Been trying all day today.
3032: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support
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TheWay
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Stan464
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Getting this message when trying to get the game. I’ve played for about a month with a copy bought from a G2A » merchant» all was fine, my payment went through, roughly the same amount as the standard version, but a few days ago the launcher said Buy the game instead of play. Asked them for a refund, got it, and I’d like to get the game from here. Been trying all day today.
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Sounds Like you got Scammed with a Trial Key / Giveaway Key that was Sold and shouldn’t of been..
Possibly a Fraudulent Purchased Key by the Buyer from G2A.
You will sadly need Re-purchase the game Directly through G2A.
XShit-olla can sometimes really suck….
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- 1 month later…

dillbear91
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I’m getting the same issue today and the payment option I tried was debit card. Which the card definitely is valid.
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- 4 weeks later…

IntoTheTunnels
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Xsolla really does suck. There seems to be so many problems with it, I was trying to upgrade with the sale these past few days, but I can’t do that if their service doesn’t even let me pay their overpriced fees. They are sketchy as it is.
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- 2 months later…

Milfy
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ive tried to buy it for a week and had a 3032 error every time, contacted support multiple times. xsolla is wank
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LordZyxx
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xsolla is the worst. Trying to contact them and get actual help is almost impossible. Been trying to purchase the game for a while now and doesn’t work.
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- 4 weeks later…

RegullarGuy
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Same problem here. I hope they can resolve sometime in the near future. Also I’ve tried every option almost on multiple different devices, same error, 3032.
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Natalino
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15 hours ago, RegullarGuy said:
Same problem here. I hope they can resolve sometime in the near future. Also I’ve tried every option almost on multiple different devices, same error, 3032.
The only way to resolve this issue is to contact Xsolla at support@xsolla.com or in their live chat at https://xsolla.com/gamer-support/
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- 2 weeks later…

doctorbigheads
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I get this error after I bought the game from a third party so now Xsolla has blocked the account from future purchases
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BanditMaka
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On 3/2/2020 at 5:02 PM, Stan464 said:
Getting this message when trying to get the game. I’ve played for about a month with a copy bought from a G2A » merchant» all was fine, my payment went through, roughly the same amount as the standard version, but a few days ago the launcher said Buy the game instead of play. Asked them for a refund, got it, and I’d like to get the game from here. Been trying all day today.
—————————————————————————-
Sounds Like you got Scammed with a Trial Key / Giveaway Key that was Sold and shouldn’t of been..
Possibly a Fraudulent Purchased Key by the Buyer from G2A.
You will sadly need Re-purchase the game Directly through G2A.
XShit-olla can sometimes really suck….
Why would you tell him to purchase directly through G2A?
..
If you read this, only buy direct from escapefromtarkov.com.
XSolla aren’t the best but they have 24 hr support that will sort your crap out. Use their live chat not email.
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- 5 months later…

phatgchau
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The live chat is horrible. They just keep asking you to wait so they can pull up the wrong info. Juliete was claiming that I have a dispute back from 12/26/2020 when I didnt even start ETF until Jan 26th. I gave her my receipt number as proof and she still couldnt look it up. THen she claims the dispute was for Roblox and I DONT EVEN OWN THE GAME. How could I have a dispute for a game I have never played before I even started playing ETF on Jan 26th?
Can you please get me in touch with someone who is not a bot? I have tried emailing as well.
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Xarc
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4 hours ago, phatgchau said:
Can you please get me in touch with someone who is not a bot? I have tried emailing as well.
I don’t think there is someone from Xsolla here to help you.
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- 9 months later…

TaknoLstoday
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im getting error code 3032 when trying to buy the game. i used to own it then refunded it does that have anything to do with it?
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- 3 weeks later…

HelixZ3
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I am trying to buy the game error 3032 tried to contact Xsolla via their customer support couldn’t make a ticket because I didn’t have a transaction ID Obviously I don’t have one because I CANT BUY THE GAME tried emailing them no response so I guess I can not buy Tarkov If a Tarkov dev is reading this PLEASE change payment system Xsolla does not work
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HelixZ3
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On 8/10/2020 at 7:16 AM, LordZyxx said:
xsolla is the worst. Trying to contact them and get actual help is almost impossible. Been trying to purchase the game for a while now and doesn’t work.
BROO HAD THE SAME ISSUE GO DM THEIR TWITTER AND THEY WILL FIX IT INSTANTLY NO MORE WAITING 800000 years for an email back @XsollaSupport is the twitter
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