Ошибка 124 374 xerox 5222

124-372, 373, 374 IOT Soft Fail RAP

124-372 IOT controller software failure.
124-373 IOT manager software failure.
124-374 IOT IM device driver software failure.

Procedure

WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.

Perform the steps that follow:

1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected. Ensure all surface mounted modules are securely connected.
3. Reload the software, GP 4.
4. Perform the OF2 Special Boot Modes RAP.
5. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

• 106R03733 106R03736 106R03735 106R03734

Drum Chip:

• 113R00780 113R00782

1. 01-06-2015

   
   

   #1

   

   
   Junior Member
   

   

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   Xerox DC 252 Error 124-374
   

   Hi all,

   My Xerox DC 252 features of error code 124-374 ( turn on the machine)

   reinstalled the firmware and continues the same code to turn on the machine.

   I changed the PWB iot driver and continues to fail…

   this was after I tested one fiery in machine (RIP is Freeflow).

   Thanks for this support.

   Jefferson (alijeff@globo.com)

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2. 01-06-2015

   
   

   #2

   

   
   Senior Tech
   

   250+ Posts

   

   

   

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   Rep Power

   25

   Re: Xerox DC 252 Error 124-374
   

   Could be several things…

   Try to initialize NVM [Powersaver, Stop, & 3] then power on.

   Otherwise I would check the flat cables they go from the MCU to the IOT. I have seen them pinched.

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3. 01-13-2015

   
   

   #3

   

   
   Junior Member
   

   

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   Re: Xerox DC 252 Error 124-374
   

   OK, solved! however, the color registration’m not getting back to normal. thks…

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4. 01-14-2015

   
   

   #4

   

   
   Senior Tech
   

   250+ Posts

   

   

   

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   Rep Power

   25

   Re: Xerox DC 252 Error 124-374
   

   Look through the forum, there are several topics regarding registration.

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5. 09-11-2021

   
   

   #5

   

   
   Junior Member
   

   

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   Re: Xerox DC 252 Error 124-374
   

   Originally Posted by InterfaceP
   

   Could be several things…

   Try to initialize NVM [Powersaver, Stop, & 3] then power on.

   Otherwise, I would check the flat cables they go from the MCU to the IOT. I have seen them pinched.

   I’m having a similar problem with my Xerox 560. Only when demanding prints (both copy and print) from OHCF it gives this error. The bypass tray works fine. When I send print from FreeFlow job stays at que doesn’t give any error code. before this incident nothing was changed or moved, it was continuing its life.

   I have tried «Powersaver, Stop, & 3» this technic and also IOT NVM reset from CE login screen. System and controller software update. non of it affected. To check cables I opened these areas but all looked ok to me.

   Thanks in advance

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6. 09-15-2021

   
   

   #6

   Re: Xerox DC 252 Error 124-374
   

   Originally Posted by patron
   

   I’m having a similar problem with my Xerox 560. Only when demanding prints (both copy and print) from OHCF it gives this error. The bypass tray works fine. When I send print from FreeFlow job stays at que doesn’t give any error code. before this incident nothing was changed or moved, it was continuing its life.

   I have tried «Powersaver, Stop, & 3» this technic and also IOT NVM reset from CE login screen. System and controller software update. non of it affected. To check cables I opened these areas but all looked ok to me.

   Thanks in advance

   Try changing the flat battery on the nvm ram and iot board and then enter all the nvm values using the list in the machines tray . this will reset all your data in machines memory and enter the default values also check for any memory rams affected in the ESS board of the machine.

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7. 09-15-2021

   
   

   #7

   Re: Xerox DC 252 Error 124-374
   

   Originally Posted by JeffOlimpio
   

   OK, solved! however, the color registration’m not getting back to normal. thks…

   to solve registration problem of any production printer check the developer units, try to increase the brush level of each developer units and then run the machine this will solve your problem immediately , also check for any errors before proceeding

   whatsaap contact .
   +91 98609 57551.

   please communicate for any help over whatsaap.

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8. 10-24-2021

   
   

   #8

   

   
   Junior Member
   

   

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   Rep Power

   0

   Re: Xerox DC 252 Error 124-374
   

   Little update: I installed all new firmware via USB stick. Tray 6 is working normally, this problem only persists on tray 7 for some reason. Can it be caused by a physical problem ?

   Originally Posted by IGEN93
   

   Try changing the flat battery on the nvm ram and iot board and then enter all the nvm values using the list in the machines tray . this will reset all your data in machines memory and enter the default values also check for any memory rams affected in the ESS board of the machine.

   My machine doesn’t have it’s defaults nvm values printed on a paper for some reason. I couldn’t find it in the tray. Because of that reason I hesitate to change that flat battery.

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9. 10-26-2021

   
   

   #9

   Re: Xerox DC 252 Error 124-374
   

   Originally Posted by patron
   

   Little update: I installed all new firmware via USB stick. Tray 6 is working normally, this problem only persists on tray 7 for some reason. Can it be caused by a physical problem ?

   My machine doesn’t have it’s defaults nvm values printed on a paper for some reason. I couldn’t find it in the tray. Because of that reason I hesitate to change that flat battery.

   Reset the batteries one by one , moreover there are nvm values stored in the BP PWB which communicates between the ess and iot board , dont need to worry for the values .

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Xerox WC 5225 — DDR DIMM

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