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Missing media for these clips premiere pro ошибка

Timo Gloor

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/t5/premiere-pro-discussions/the-quot-missing-media-for-these-clips-quot-tab-won-t-show-up/td-p/11424599
Sep 10, 2020
Sep 10, 2020

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One of my medias is offline, it’s what i expected and I know how to fix it BUT… the tab that would let me locate the media will not open. It blocks the screen as it normally would if there’s a warning tab open in premiere but there is nothing I could click, nothing. It «unblocks» the screen after pressing escape. I cannot relocate my files because of this! 

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Ann Bens

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/t5/premiere-pro-discussions/the-quot-missing-media-for-these-clips-quot-tab-won-t-show-up/m-p/11424628#M298138
Sep 10, 2020
Sep 10, 2020

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Timo Gloor

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/t5/premiere-pro-discussions/the-quot-missing-media-for-these-clips-quot-tab-won-t-show-up/m-p/11427022#M298311
Sep 11, 2020
Sep 11, 2020

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In Response To Ann Bens

Thank you, I just did and it still won’t show. :disappointed_face:

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Timo Gloor

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/t5/premiere-pro-discussions/the-quot-missing-media-for-these-clips-quot-tab-won-t-show-up/m-p/11427115#M298320
Sep 11, 2020
Sep 11, 2020

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In Response To Ann Bens

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Timo Gloor

New Here

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/t5/premiere-pro-discussions/the-quot-missing-media-for-these-clips-quot-tab-won-t-show-up/td-p/11424599
Sep 10, 2020
Sep 10, 2020

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One of my medias is offline, it’s what i expected and I know how to fix it BUT… the tab that would let me locate the media will not open. It blocks the screen as it normally would if there’s a warning tab open in premiere but there is nothing I could click, nothing. It «unblocks» the screen after pressing escape. I cannot relocate my files because of this! 

TOPICS

Error or problem
,
Freeze or hang

Community guidelines

Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more

community guidelines

replies
3
Replies
3

Ann Bens

Community Expert

Community Expert

,

/t5/premiere-pro-discussions/the-quot-missing-media-for-these-clips-quot-tab-won-t-show-up/m-p/11424628#M298138
Sep 10, 2020
Sep 10, 2020

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Copied

Make new project and import old one.

See how that goes.

Community guidelines

Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more

community guidelines

Timo Gloor

New Here

,

/t5/premiere-pro-discussions/the-quot-missing-media-for-these-clips-quot-tab-won-t-show-up/m-p/11427022#M298311
Sep 11, 2020
Sep 11, 2020

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Copied

In Response To Ann Bens

Thank you, I just did and it still won’t show. :disappointed_face:

Community guidelines

Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more

community guidelines

Timo Gloor

New Here

,

/t5/premiere-pro-discussions/the-quot-missing-media-for-these-clips-quot-tab-won-t-show-up/m-p/11427115#M298320
Sep 11, 2020
Sep 11, 2020

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In Response To Ann Bens

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Sigh… Just when you thought your project was ready to output, you get that dreaded red screen indicating your media is AWOL. It isn’t enough that it blares that your media is missing, it does so in eight languages.

Media goes missing for three principle reasons:

  1. You renamed or moved the media file.
  2. You renamed or moved one of the folders containing the media file.
  3. You deleted the media file or the folder containing the file.

If you deleted the file, well, ah, you’re screwed. You’re gonna need to recapture it from a backup. (You did remember to make backups, didn’t you?)

But, let’s assume that you simply renamed or moved something. In which case, Premiere Pro has a way to reconnect your project to your media. It’s called: Link Media. As you saw from the red screen above, Premiere is not shy about letting you know that media has gone missing. But there are other indicators, as well.

Here, in the Timeline, clips linked to missing media have a red cast.

And, in the Project pane, clips linked to missing media have a question mark in their file icon.

To relink media, select the missing media in either the Timeline or the Project pane. Then do one of the following:

  • Right-click the selected clips and select Link Media.
  • Choose Clip > Link Media

This opens the Link Media window, with a list of the selected missing media. The top half of this window lists all the clips that are missing, along with the path name to where they used to be. In this example, the media is on a drive called “Active Production” that is not mounted to the desktop.

The lower portion of this window allows you to select how you want files to be matched and how you want to find them. (In almost all cases, I like the default settings for this window.)

NOTE: An option I like a lot is “Relink others automatically.” This means that if ten files are missing in the same folder, or in nearby folders, when you find one file, Premiere will automatically find the rest of the missing media that is stored in a similar location.

The four buttons at the bottom allow you to indicate to Premiere whether you want to ignore all missing media (Offline All), ignore just the selected file (Offline), find the missing file (Locate), or give the entire situation up as hopeless and exit back to Premiere (Cancel).

In this example, we are not going to give up. Instead, click Locate to enable us to find the missing media and reunite it with our project.

This opens the Locate files window, with the name of the file we are looking for displayed in the title of this window. (Actually, this is the Media Browser, masquerading as the Locate Files window. Since we use the Media Browser when reviewing media for our projects, we already know how to select media using this.)

See this checkbox at the bottom: Display Only Exact Name Matches? When this is unchecked, all the files in the selected folder are displayed. When this is checked, only the files that exactly match the missing media (based upon the criteria you set previously in the Link Media window) are displayed.

Most of the time I leave this unchecked. But, when I’m in a folder with lots and lots of files, checking this allows me to quickly find the file I want.

NOTE: This checkbox remains checked until you uncheck it.

When you find the missing clip – and I emphasize that you need to find it, Premiere does not search your hard disk for you – select it, then click OK. (The text displayed in Last Path shows you where the media was located when it was last linked in Premiere Pro.)

When missing media is found, the Link Media window puts a checkbox next to the file name. When you are done, click the OK button, and the project is updated with new media connections.

Nice.


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What do you do if you can’t link media in Premiere Pro? In this tutorial, you’ll learn a couple of ways to relink missing footage or other assets in your projects. While this isn’t the most fun of tutorials, it’s handy to understand for troubleshooting purposes and use in your everyday workflows. Especially if you’re new to Premiere Pro. So, let’s get started!

Part 1: How to Relink Missing Media Assets

If you open up a project and get a message about your missing media, fret not! We’ll take you step-by-step on the best approach to fix these errors: 

There are events when you try to open a project, and it throws an error all because of the missing assets. 

  1. The first step is to click on Locate on the pop-up window that points out the missing media.
  2. On the left-hand side, you’ll notice a bunch of folders. Navigate to your Motion Directory (this will be specific to what you’ve named it). 
  3. Now, on the bottom right-hand corner of the dialogue box, click Search. Searching will review your media folders to locate the clip you’re looking for. 
  4. Once you have found that, highlight the clip, and click on OK
  5. Selecting OK will relink all of the footage. 
  6. As Adobe Premiere Pro is doing this, it will also be able to find out various other assets that might be missing from the same folder. If it finds all of them, all is well and good. 
  7. However, if it doesn’t, click on Locate again and Search all the folders again. Repeat this step until all of your missing media are located. Now, you should be able to proceed again with your edits, error-free. 

Part 2: Steps to Resolve the Offline Error Message

Let’s say you already have a project open, and you see a media offline error message. Here’s how to fix that: 

  1. Go to the Project Panel
  2. The best way to locate offline media is to search the word Offline in the project panel. This will pop up all of the offline media. 
  3. Highlight all of the offline media from the search results.
  4. Right-click and select Relink
  5. You’ll see the Locate box come up again. 
  6. Click on Locate and Search the main folder like the steps above. 
  7. Once the file is found, click OK.
  8. This will relink all the media, and you’ll be good to go! 

When you’re new to Premiere Pro, these error messages can seem daunting. But as we’ve shown you, relinking media in Premiere Pro doesn’t need to be a big interruption as you video edit. We hope you found these two ways to resolve this issue helpful. If you have any questions, comments, or tips, please don’t hesitate to leave them in the comments below.

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