Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.
В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.
Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.
| Код ошибки | Описание ошибки | Причина ошибки |
|---|---|---|
| 0100 | Backup memory device error | Defective flash memory. Defective main PWB. |
| 0120 | MAC address data error For data in which the MAC address is invalid. |
Defective flash memory. Defective engine PWB. |
| 0130 | Backup memory read/write error | Defective flash memory. Defective control PWB. |
| 0140 | Backup memory data error | Defective flash memory. Defective control PWB. |
| 0150 | Control PWB EEPROM error Detecting control PWB EEPROM (U17) communication error. |
Improper installation control PWB EEPROM (U17). Defective control PWB. Data damage of control PWB EEPROM (U17). |
| 0170 | Billing counting error | Defective control PWB. Data damage of control PWB EEPROM (U17). |
| 0190 | Backup memory device error (engine PWB) | Defective engine PWB. |
| 0800 | Image processing error JAM010x is detected twice. |
Defective main PWB.B. |
| 0840 | Faults of RTC The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. |
Defective control PWB. The battery is disconnected from the control PWB. |
| 1010 | Lift motor error During driving the lift motor, a motor overcurrent signal is detected for 5 s. This error is detected five times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the lift motor. Defective lift motor. Defective engine PWB or connect-R PWB. |
| 1020 | PF lift motor 1 error (paper feeder) After cassette 2 is inserted, PF lift sensor 1 does not turn on. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
| 1030 | PF lift motor 2 error (paper feeder) After cassette 3 is inserted, PF lift sensor 2 does not turn on. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
| 1040 | PF lift motor 3 error (paper feeder) After cassette 4 is inserted, PF lift sensor 3 does not turn on. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
| 1050 | PF lift motor 4 error (paper feeder) After cassette 5 is inserted, PF lift sensor 4 does not turn on. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
| 1140 | BPF lift motor upward error (Bulk paper feeder) BPF lift maximum sensor does not turn on. The lock signal of the motor is detected continuously three times. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the motor. Defective BPF lift motor. Defective BPF main PWB. |
| 1150 | BPF lift motor downward error (Bulk paper feeder) BPF lift minimum sensor does not turn on. The lock signal of the motor is detected continuously three times. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the motor. Defective BPF lift motor. Defective BPF main PWB. |
| 1800 | Paper feeder 1 communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective PF main PWB. |
| 1810 | Paper feeder 2 communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB. |
| 1820 | Paper feeder 3 communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB. |
| 1830 | Paper feeder 4 communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB. |
| 1900 | Paper feeder 1/BPF paper feeder EEPROM error When writing the data, the write data and the read data is not in agreement. |
Defective PF main PWB. Device damage of EEPROM. |
| 1910 | Paper feeder 2 EEPROM error When writing the data, the write data and the read data is not in agreement. |
Defective PF main PWB. Device damage of EEPROM. |
| 1920 | Paper feeder 3 EEPROM error When writing the data, the write data and the read data is not in agreement. |
Defective PF main PWB. Device damage of EEPROM. |
| 1930 | Paper feeder 4 EEPROM error When writing the data, the write data and the read data is not in agreement. |
Defective PF main PWB. Device damage of EEPROM. |
| 2000 | Main motor error The main motor ready input is not given for 2 s during the main motor is ON. |
Defective harness between main motor (CN1) and control PWB (YC17), or improper connector insertion. Defective drive transmission system of the main motor. Defective main motor. Defective control PWB. |
| 2010 | Main motor steady-state error Stable OFF is detected for 2 s continuously after main motor stabilized. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the main motor. Defective main motor. Defective engine PWB. |
| 2200 | Drum motor steady-state error The drum motor ready input is not given for 2 s during the drum motor is ON. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the drum motor. Defective drum motor. Defective engine PWB. |
| 2210 | Drum motor steady-state error (60/50/45 ppm model only) Stable OFF is detected for 2 s continuously after drum motor stabilized. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the drum motor. Defective drum motor. Defective engine PWB. |
| 2330 | Fuser pressure release motor error (Over-current) (60/50/45 ppm model only) The over-current detection signal of the motor is detected continuously twenty times. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective PWB. |
| 2340 | Fuser pressure release motor error (Timeout) (60/50/45 ppm model only) The position detection sensor is not detected continuously for 30 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective PWB. |
| 2600 | PF drive motor 1 error (paper feeder 1) When the PF drive motor is driven, error signal is detected continuously for 2 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB. |
| 2610 | PF drive motor 2 error (paper feeder 2) When the PF drive motor is driven, error signal is detected continuously for 2 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB. |
| 2620 | PF drive motor 3 error (paper feeder 3) When the PF drive motor is driven, error signal is detected continuously for 2 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB. |
| 2630 | PF drive motor 4 error (paper feeder 4) When the PF drive motor is driven, error signal is detected continuously for 2 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB. |
| 4000 | Polygon motor (laser scanner unit) error The polygon motor ready input is not given for 6 s during the polygon motor is ON. |
Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Defective laser scanner unit. Defective control PWB. |
| 4200 | BD error (laser scanner unit) error | BD sensor does not detect laser beam due to condensation on the polygon mirror. Defective laser scanner unit. Defective control PWB. |
| 5100 | Main charger high-voltage error Five pages have been printed with the main charger output short-circuited. |
Drum unit installed incorrectly. Engine PWB installed incorrectly. Defective engine PWB. |
| 6000 | Broken fuser heater wire The temperature does not reach 100°C/212°F after the fuser heater has been turned on continuously for 30 s. The temperature does not rise by 1°C/1.8°F after the fuser heater lamp has been turned on continuously for 15 s during warm-up or at standby.(Only when the detection temperature is less than 200°C.) |
Defective connector cable or poor contact in the connector. Fuser thermostat triggered. Broken fuser heater wire. |
| 6020 | Abnormally high fuser thermistor temperature Fuser thermistor detects abnormally temperature. |
Shorted fuser thermistor. Defective control PWB. |
| 6030 | Broken fuser thermistor wire Input from fuser thermistor is 0 (A/D value). |
Poor contact in the fuser thermistor connector terminals. Broken fuser thermistor wire. Fuser thermistor installed incorrectly. Fuser thermal cutout triggered. Fuser heater lamp installed incorrectly. Broken fuser heater lamp wire. |
| 6120 | Abnormally high fuser thermistor 1 temperature (60/50/45 ppm model) The detection temperature of fuser thermistor 1 is higher than 245°C/473°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 195°C/383°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less. (40 ppm model) The detection temperature of fuser thermistor 1 is higher than 250°C/482°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 170°C/338°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less. |
Deformed connector pin. Defective triac. Shorted fuser thermistor. Defective engine PWB. |
| 6130 | Broken fuser thermistor 1 wire A/D value of the fuser thermistor 1 exceeds 1019 bit continuously for 4 s during warming up. |
Defective connector cable or poor contact in the connector. Deformed connector pin. Defective triac.or pin. Defective fuser thermistor. Defective engine PWB. |
| 6400 | Zero cross signal error The zero cross signal does not reach the control PWB for specified time. |
Defective harness between high voltage PWB (YC202) and control PWB (YC23), or improper connector insertion. Defective connection between power source PWB (YC103) and high voltage PWB (YC201). Defective power source PWB. Defective control PWB. |
| 7000 | Toner motor lock error During driving the toner motor, a motor overcurrent signal is detected for 5 s. |
Lump of toner inside toner container. Defective drive transmission system of the toner motor. Defective toner motor. Defective engine PWB. |
| 7100 | Toner sensor error Sensor output value of 930 or more continuously for 5 s. |
Defective connector cable or poor contact in the connector. Defective toner sensor. Defective engine PWB. |
| 7400 | Developer unit non-installing error Sensor output value of 31 or less continuously for 5 s.r. |
Defective connector cable or poor contact in the connector. Defective toner sensor. Defective engine PWB. |
| 7410 | Drum unit non- installing error The drum unit is not installed or not installed properly. The drum PWB EEPROM does not communicate normally. | The drum unit is not installed. Defective connector cable or poor contact in the connector. Defective drum PWB EEPROM. Defective engine PWB. |
| 7800 | Broken external thermistor wire The average of thermistor output value of 1016 or more continuously for 160 ms. The average of thermistor output value of 930 or more continuously for 5 s. |
Defective connector cable or poor contact in the connector. Defective temperature sensor. |
| 7810 | Short-circuited external thermistor wire The average of thermistor output value of 31 or less continuously for 5 s. |
Defective connector cable or poor contact in the connector. Defective temperature sensor. |
| 7900 | Drum unit EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. |
Defective connector cable or poor contact in the connector. Defective drum unit. |
| F000 | Main PWB — operation panel PWB communication error | Defective main PWB. Defective operation panel PWB. |
| F010 | Main PWB checksum error | Defective main PWB. |
| F020 | Main PWB RAM checksum error | Defective main memory (RAM) on the main PWB. Defective expanded memory (DIMM). |
| F040 | Main PWB — engine PWB communication error | Defective main PWB. Defective engine PWB. |
| F041 | Main PWB — scanner communication error | Defective main PWB. |
| F050 | Engine ROM checksum error | Defective engine PWB. |
| F051 | Scan engine ROM checksum error | Defective engine PWB. |
проблема с МФУ Kyocera ECOSYS M3540idn
После замены на аппарате блока проявки DV-3100 на новый, при попытке заполнения тонером выдаёт ошибку 5100. Шнур питания заменил и переставил в другую розетку. Ничего не помогло.
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5100 ошибка тока заряда, шнур тут никак не влияет, иначе бы он даже не включился, смотрите где чего задели/недовоткнули.
P/S Ролик заряда на месте?
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Kyocera FS3040MFP and FS3140MFP C5100 Error Code
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Kyocera FS3040MFP and FS3140MFP C5100 Error Code Instructions
Below you will find the service manual information for the Kyocera FS3040MFP and FS3140MFP C5100 Error Code along with additional details to explain what can cause the problem and followed by solutions that might help you fix it. If I have additional information from past experiences I will try to add it.
Service Manual Instructions for the Kyocera FS3040MFP and FS3140MFP C5100 Error Code
5100 Main charger high-voltage error
Description :
Five pages have been printed with the main charger output short-circuited.
Causes :
Drum unit installed incorrectly.
Engine PWB installed incorrectly.
Defective engine PWB.
Solutions :
Verify harness is not pinched.
Replace the engine PWB and check for correct operation
Remember, not every error is exactly the same. What fixes the Kyocera FS3040MFP and FS3140MFP C5100 Error Code one time might not solve it the next time. While the information above comes from the service manual and generally should get your machine up and running, sometimes other factors might be in play.
If you are reading this article and have experience with this error and would like to contribute please leave a comment below. Or, if you have read this article and have additional questions then ask. If I have experience with the issue then I will respond.
Code
Contents
0170
Billing counting error
A checksum error is detected
in the main and engine
backup memories for the bill-
ing counters.
0190
Backup memory device
error (engine PWB)
0800
Image processing error
JAM010x is detected twice.
0840
Faults of RTC
The time is judged to go back
based on the comparison of
the RTC time and the current
time or five years or more
have passed.
1010
Lift motor error
(60/50/45 ppm model only)
After cassette 1 is inserted, lift
sensor does not turn on within
10 s. This error is detected
four times successively.
Causes
Data damage of
Contact the Service Administrative Division.
EEPROM.
Defective PWB.
Replace the main PWB or the engine PWB
and check for correct operation (see page 1-
5-22, 1-5-22).
Defective engine
Replace the engine PWB and check for cor-
PWB.
rect operation (see page 1-5-22).
Defective main
Replace the main PWB and check for cor-
PWB.
rect operations page 1-5-22).
The battery is dis-
Check visually and remedy if necessary
connected from the
main PWB.
Defective main
Replace the main PWB and check for cor-
PWB.
rect operation (see page 1-5-22).
Defective bottom
Check to see if the bottom plate can move
plate elevation
smoothly and repair it if any problem is
mechanism in the
found.
cassette.
Defective connec-
Reinsert the connector. Also check for conti-
tor cable or poor
nuity within the connector cable. If none,
contact in the con-
replace the cable.
nector.
Lift motor and engine PWB (YC13)
Defective drive
Check if the gears rotate smoothly. If not,
transmission sys-
grease the bushes and gears. Check for
tem of the lift
broken gears and replace if any.
motor.
Defective lift motor. Replace the lift motor.
Defective engine
Replace the engine PWB and check for cor-
PWB.
rect operation (see page 1-5-22).
1-4-9
2LV/2L1/2L2/2MS/2MT
Check procedures/
corrective measures