Модератор: vetal
Sowl » Пн окт 23, 2017 9:44 am
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Sowl
- Увидел тонер
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Sowl » Пн окт 23, 2017 10:02 am
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Sowl
- Увидел тонер
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dviz » Пн окт 23, 2017 1:16 pm
51.0000 Beam detect or laser error
52.0000 Engine laser scanner error
Походу проблема в полигон-моторе, либо питании на него, либо в шлейфе.
В лазер-сканнерах из принтеров, луч находится в невидимой части спектра.
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dviz
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Пн фев 20, 2017 1:35 pm
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Taskalfa 180 ошибка «Е» и «Встряхните картр. с тонером»
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«ошибка принтера HSYNC»
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«ошибка принтера HSYNC»
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brother DCP 7030R «ошибка барабана»
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Чт сен 05, 2019 1:35 pm
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BROTHER DCP-1512R ошибка «Фотобарабан !»
Вернуться в Принтеры, МФУ, факсы, копиры формата A4
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We have a LaserJet Pro 400 M401dne, purchased in 3/2014, that is now throwing an error.
Error:
52 Scanner Error
I have turned it off then back on as directed by the message on the screen. The error reoccurred. Turned it off for a few minutes. The error reoccurred. Left it off for over 45 minutes. It printed a few times then the error reoccurred. It figures the machine would last through the warranty period and just far enough past the expiration date to be too late to purchase an extended warranty before it died.
When researching the error, every instance I came across online of someone suffering from this error, they had an MFP. This printer is not an MFP. It does not have a scanner, so I do not understand why I am getting a scanner error.
Is there any fix for this problem? The printer is not terribly expensive but, for a small business, it is not cheap either. Especially when it only lasts a year.
We have a LaserJet Pro 400 M401dne, purchased in 3/2014, that is now throwing an error.
Error:
52 Scanner Error
I have turned it off then back on as directed by the message on the screen. The error reoccurred. Turned it off for a few minutes. The error reoccurred. Left it off for over 45 minutes. It printed a few times then the error reoccurred. It figures the machine would last through the warranty period and just far enough past the expiration date to be too late to purchase an extended warranty before it died.
When researching the error, every instance I came across online of someone suffering from this error, they had an MFP. This printer is not an MFP. It does not have a scanner, so I do not understand why I am getting a scanner error.
Is there any fix for this problem? The printer is not terribly expensive but, for a small business, it is not cheap either. Especially when it only lasts a year.
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Заголовок сообщения: hp pro400 ошибка сканера 52
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Сообщения: 191 |
hp pro400 пришел с проблемой не включается. оказался дохлый блок питания . |
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Добавлено: 17 ноя 2017, 15:45 
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Mishel01 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52
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Сообщения: 1121 |
Что проверяли — отдельно полигон, или полигон-мотор, или блок лазера в сборе? Шлейф проверяли? |
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vital_d77 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52
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Сообщения: 191 |
полигон мотор проверял на другом аппарате- работает |
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Mishel01 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52
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Сообщения: 1121 |
Где именно измеряли наличие 24 Вольт? |
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vital_d77 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52
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Сообщения: 191 |
непосредственно на входе в платку на ножках. |
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Mishel01 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52
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Сообщения: 1121 |
Вы не ответили про шлейф. |
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vital_d77 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52
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Сообщения: 191 |
шлейф который идет от платы firmware прозвонил и пробовал заменить не помогло |
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Mishel01 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52
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Сообщения: 1121 |
Если вы уверены в прозвонке — значит, проблема на Connector PCA или глубже. |
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vital_d77 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52
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Сообщения: 191 |
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Mishel01 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52
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Сообщения: 1121 |
И что там слышно от Connection PCA? |
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vital_d77 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52
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Сообщения: 191 |
на платке с полигоном разъем с 4 пинами на пинах присутствует земля, +24 v , и два пина между которыми 3.3 v видимо это сигнал на запуск двигателя полигона. Идут они с платы питания с большой микросхемы около 100 ног , не помню точно название видимо какой то драйвер. |
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Mishel01 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52
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Сообщения: 1121 |
«Между пинами» (сигнальными) — напряжение НЕ измеряют. |
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vital_d77 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52
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Сообщения: 191 |
Mishel01 писал(а): Пины — «/DEC» и «/ACC» — «стоп» и «старт». На котором из них какое напряжение (относительно земли, конечно!)? напряжения с1 по 4 соотвественно |
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Mishel01 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52
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Сообщения: 1121 |
Так и попробуйте подать на ноги 2 и 3, вместо «1 (лог.) и 0», либо «0 и 0», либо «0 и 1», и «увидите разницу». |
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vital_d77 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52
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Сообщения: 191 |
Mishel01 писал(а): Так и попробуйте подать на ноги 2 и 3, вместо «1 (лог.) и 0», либо «0 и 0», либо «0 и 1», и «увидите разницу». боюсь спалить процессор. может где то какой то концевик не срабатывает или что то в этом роде,может поэтому проц не дает команду на запуск? |
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Mishel01 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52
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Сообщения: 1121 |
Может, может. В голове, например)) |
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vital_d77 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52
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Сообщения: 191 |
один из аппаратов чудным образом заработал |
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vital_d77 |
Заголовок сообщения: Re: hp pro400 ошибка сканера 52 [РЕШЕНО]
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Сообщения: 191 |
почистил датчики регистрации бумаги над платой там их 4 стоит и все сразу заработало всем спасибо |
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rt67
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06-23-2017
09:12 AM
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Product: Laserjet Pro MFP M521dn
I’d like you help me about this issue: I have a Laserjet Pro MFP M521dn that is used in a hospital which still display the following message: «52 Scanner Error Turn off then Turn On» . I have tried turning it off and waiting then turning it back on. Doesn’t help comes right back. I have replaced the scanner assymbly… worked for about an hour. replaced the laser….. didnt help issue. Could you please assist me in that issue?
14 REPLIES 14
06-24-2017
08:48 AM
— edited
06-24-2017
08:49 AM
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52.X PRINTER ERROR |
The laser scanner speed is incorrect. X description: 1 = Scanner startup error 2 = Scanner rotation error |
1. Press GO. The page containing the error will automatically be reprinted. 2. Turn the printer off and then on. 3. Reseat cables to the laser/ scanner and engine controller. 4. Replace the laser/scanner. |
You said you replaced the laser/scanner which is the only item that can cause the error so you either got a bad laser/scanner replacment or the only other thing I can think of is the cable that goes to the back top of the laser/scanner that connects to the motor inside the scanner that is causing the issue. I guess it could also be a engine controller issue but in my 25 years of doing this I have never seen a 52 error caused by a bad ECB. Any that I have seen have been the motor inside the laser/scanner stickey or bad.
rt67
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06-26-2017
10:11 AM
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Ok I have taken the scanner and laser that I replaced and put them in another M521. Both parts work fine in the other mfp. I also swapped formatters. No change! Any other suggestions
06-26-2017
05:42 PM
— edited
06-26-2017
05:44 PM
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Just to make sure we are talking about the same part attached are the instructions for the replacement of the laser/scanner. The part is the big black box in the center. If you did replace that part, then the only other part I can think of is the dc controller RM1-8615-000CN. If you did not replace that part, then that is the part you need to replace.
rt67
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06-27-2017
07:55 AM
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Howdy davidzuts, Yes we are talking about the same part. How ever I have changed the flat bed scanner too, with know change. Now when I first had the issue I changed the scanner (Scanner assembly A8P79-6012) and it worked for about an hour, then went back to the 52 error. I have since then taken the current scanner and laser and installed them both on another m521 and they both work. I even swapped the formatter and that didn’t change my issue.
06-27-2017
05:15 PM
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First off lets set the record straight. A 52 error only applies to the laser/scanner assembly and the items that control it. It does not apply to the scanner assembly. If the scanner assembly has an issue the error will be a 30. error or scanner error #. So the unit working after you replaced the scanner assembly was just a coincidence as your error refers to the motor speed of the laser/scanner. Since your parts work in another printer, then I would lean towards replacing the dc controller since that is what the laser/scanner plugs into.
rt67
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06-27-2017
05:22 PM
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Ok I understand what you are saying, however you keep refering to the laser as «laser/scanner» it’s a little misleading and confusing. I guess I’ll try another laser and then the dc controler. Thanks. I’ll let you know how it goes.
06-27-2017
06:32 PM
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Because that is what HP calls the part for all laser printers. Refer to the attachment above and look what it says at the top of the page. Different companies call this part different names but all hp laser printers call it the laser/scanner and all lexmark printers call it the printhead. It is only a name which can get confusing when you also have a scanner unit attached to the printer for copying, faxing or scanning. Since you have moved the item to another printer and it works, why not just move the dc controller from the other printer to the printer with the problem first to make sure it will solve the problem.
rt67
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07-21-2017
07:24 AM
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Alright, I have changed the dc controller now and still the same error……. I also just to be sure swapped a laser out of a known working mfp to this one and put the laser from my problem mfp into the known working one. Both lasers are good and both work in the known good mfp. I have even swapped dc controller from known good to the bad and still no change. Put dc controller from bad mfp into the known good mfp and it still works. I’m at a loss……….. thinking good boat anchor ! lol !
rt67
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08-10-2017
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Hello is there anybody out there?
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rt67
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06-23-2017
09:12 AM
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Product: Laserjet Pro MFP M521dn
I’d like you help me about this issue: I have a Laserjet Pro MFP M521dn that is used in a hospital which still display the following message: «52 Scanner Error Turn off then Turn On» . I have tried turning it off and waiting then turning it back on. Doesn’t help comes right back. I have replaced the scanner assymbly… worked for about an hour. replaced the laser….. didnt help issue. Could you please assist me in that issue?
14 REPLIES 14
06-24-2017
08:48 AM
— edited
06-24-2017
08:49 AM
HP Recommended
- Mark as New
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|
52.X PRINTER ERROR |
The laser scanner speed is incorrect. X description: 1 = Scanner startup error 2 = Scanner rotation error |
1. Press GO. The page containing the error will automatically be reprinted. 2. Turn the printer off and then on. 3. Reseat cables to the laser/ scanner and engine controller. 4. Replace the laser/scanner. |
You said you replaced the laser/scanner which is the only item that can cause the error so you either got a bad laser/scanner replacment or the only other thing I can think of is the cable that goes to the back top of the laser/scanner that connects to the motor inside the scanner that is causing the issue. I guess it could also be a engine controller issue but in my 25 years of doing this I have never seen a 52 error caused by a bad ECB. Any that I have seen have been the motor inside the laser/scanner stickey or bad.
rt67
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06-26-2017
10:11 AM
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Ok I have taken the scanner and laser that I replaced and put them in another M521. Both parts work fine in the other mfp. I also swapped formatters. No change! Any other suggestions
06-26-2017
05:42 PM
— edited
06-26-2017
05:44 PM
HP Recommended
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Just to make sure we are talking about the same part attached are the instructions for the replacement of the laser/scanner. The part is the big black box in the center. If you did replace that part, then the only other part I can think of is the dc controller RM1-8615-000CN. If you did not replace that part, then that is the part you need to replace.
rt67
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06-27-2017
07:55 AM
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Howdy davidzuts, Yes we are talking about the same part. How ever I have changed the flat bed scanner too, with know change. Now when I first had the issue I changed the scanner (Scanner assembly A8P79-6012) and it worked for about an hour, then went back to the 52 error. I have since then taken the current scanner and laser and installed them both on another m521 and they both work. I even swapped the formatter and that didn’t change my issue.
06-27-2017
05:15 PM
HP Recommended
- Mark as New
- Permalink
First off lets set the record straight. A 52 error only applies to the laser/scanner assembly and the items that control it. It does not apply to the scanner assembly. If the scanner assembly has an issue the error will be a 30. error or scanner error #. So the unit working after you replaced the scanner assembly was just a coincidence as your error refers to the motor speed of the laser/scanner. Since your parts work in another printer, then I would lean towards replacing the dc controller since that is what the laser/scanner plugs into.
rt67
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06-27-2017
05:22 PM
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Ok I understand what you are saying, however you keep refering to the laser as «laser/scanner» it’s a little misleading and confusing. I guess I’ll try another laser and then the dc controler. Thanks. I’ll let you know how it goes.
06-27-2017
06:32 PM
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Because that is what HP calls the part for all laser printers. Refer to the attachment above and look what it says at the top of the page. Different companies call this part different names but all hp laser printers call it the laser/scanner and all lexmark printers call it the printhead. It is only a name which can get confusing when you also have a scanner unit attached to the printer for copying, faxing or scanning. Since you have moved the item to another printer and it works, why not just move the dc controller from the other printer to the printer with the problem first to make sure it will solve the problem.
rt67
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07-21-2017
07:24 AM
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Alright, I have changed the dc controller now and still the same error……. I also just to be sure swapped a laser out of a known working mfp to this one and put the laser from my problem mfp into the known working one. Both lasers are good and both work in the known good mfp. I have even swapped dc controller from known good to the bad and still no change. Put dc controller from bad mfp into the known good mfp and it still works. I’m at a loss……….. thinking good boat anchor ! lol !
rt67
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31,281
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08-10-2017
12:43 PM
HP Recommended
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Hello is there anybody out there?
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Насчёт того есть ли у меня чем копать, так вы не сумлевайтесь, есть и лопата и кайло и прочий анструмент. Кстати кое что я уже накопал, а именно, я прикладывал картинку на которой чёрный лист с чередующимися более светлыми полосами. Сейчас демонтировал печку и увидел наполовину задранный прижимной вал, этакая лохмота, так что эти полосы смело можно отнести к этому. Теперь если представить, что этого нет, то получаем мы абсолютно чёрный лист. Я так погуглил на этот счёт, говорят либо контакта нет с картриджем, либо с лазером что то. Присоветуйте чего нибудь плиз.
Добавлено через 7 минут
Сообщение от Vl nik
Это ошибка блока лазера.
Я бы не был столь категоричен, я тут погуглил не помню где, так вот у парня была проблема с ошибкой 52 и ему советовали примерно так, мол это лазер и вот какой ответ у него был в итоге-почистил датчики регистрации бумаги над платой там их 4 стоит и все сразу заработало. Так что будем копать дальше.