Hp 7510 ошибка печатающей головки

Hello, @Reg6 — Hope you are well

Thanks for engaging in the HP Forums! I see by your post that you are experiencing “0X” error your Officejet printer. I will certainly do my best to help you.

First off, the print head is a non-replaceable part on this machine. There are few printers which have a replaceable print head, but Officejet 7510 is not one of them.

I would suggest you try a hard reset on the printer to try and fix the issue:

·         Remove the cartridges from the printer. 

·         With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

·         Remove USB cable, if present.

·         Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

·         Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.

·         Turn on the printer and wait till warm-up period finishes and the printer is idle.

If the issue persists, I am afraid the issue could be with the printer hardware. I would suggest you to contact HP phone support to set up a service for the printer.

You can visit http://www.support.hp.com/contact-hp and fill in your product details to get the tech support number.

(1) Once the support page opens please select the country in which you’re located. Next, enter your HP model number on the right.

(2) Next, choose the ‘Contact Support’ tab at the top and scroll down to the bottom of the ‘HP Support- Contact’ page to fill out the form provided with your contact information.

(3) Once completed click the ‘Show Options’ icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select ‘Get phone number.’ A case number and phone number will now populate for you.

If you have any troubles, let me know and I will do my best to help.

Good luck

Please click «Accepted Solution» on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the «Thumbs Up Icon» below!

Hello, @Reg6 — Hope you are well

Thanks for engaging in the HP Forums! I see by your post that you are experiencing “0X” error your Officejet printer. I will certainly do my best to help you.

First off, the print head is a non-replaceable part on this machine. There are few printers which have a replaceable print head, but Officejet 7510 is not one of them.

I would suggest you try a hard reset on the printer to try and fix the issue:

·         Remove the cartridges from the printer. 

·         With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

·         Remove USB cable, if present.

·         Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

·         Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.

·         Turn on the printer and wait till warm-up period finishes and the printer is idle.

If the issue persists, I am afraid the issue could be with the printer hardware. I would suggest you to contact HP phone support to set up a service for the printer.

You can visit http://www.support.hp.com/contact-hp and fill in your product details to get the tech support number.

(1) Once the support page opens please select the country in which you’re located. Next, enter your HP model number on the right.

(2) Next, choose the ‘Contact Support’ tab at the top and scroll down to the bottom of the ‘HP Support- Contact’ page to fill out the form provided with your contact information.

(3) Once completed click the ‘Show Options’ icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select ‘Get phone number.’ A case number and phone number will now populate for you.

If you have any troubles, let me know and I will do my best to help.

Good luck

Please click «Accepted Solution» on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the «Thumbs Up Icon» below!

@robert32847 Welcome to HP Community!

Here are a few steps to identify and/or resolve the issue:

Step 1: Reset the printer

Reset the printer to recover from printer failures.

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the power source.

3. Wait 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

   NOTE: 

   HP recommends plugging the printer directly into a wall outlet.

5. Turn the printer on.

If the error message persists, continue to the next step.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 2

(By the end of this article all the issues should be resolved)

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you’ve been helped,

Just in case you don’t get back to us within 24 — 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

@robert32847 Welcome to HP Community!

Here are a few steps to identify and/or resolve the issue:

Step 1: Reset the printer

Reset the printer to recover from printer failures.

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the power source.

3. Wait 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

   NOTE: 

   HP recommends plugging the printer directly into a wall outlet.

5. Turn the printer on.

If the error message persists, continue to the next step.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 2

(By the end of this article all the issues should be resolved)

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you’ve been helped,

Just in case you don’t get back to us within 24 — 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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