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Функция записи не работает ошибка 2147942487

Hi,

I have been having issues with Windows backup for the last couple of days.

Before that, I force shut down the system and then it didn’t boot up — was stuck in the restart loop.

I then used the Windows OS Backup Disc to repair the system and it’s working now and I can boot into my laptop (Dell XPS M1530, Windows 7 Ultimate, all service packs and windows update regularly installed and up to date).

I tried to run the complete PC backup but it’s not getting done. 

I see couple of error messages (one listed in this post title) and the other that I saw earlier was:

Error code: 0x8078012D

«The operation failed due to a
device error encountered with either the source or the destination. If the source or destination volume is on a disk, run CHKDSK /R on the source or destination volume, and then retry the operation.

Details: The request could not be performed
because of an I/O device error.»

and

«Windows backup failed while
trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors.

Error code: 0x81000037″

Tried various suggestions as seen on the web, including those from Microsoft Community forums (http://answers.microsoft.com/en-us/windows/forum/windows_7-system/windows-7-backup-fails-with-error-code-0x8078012d/c87171cc-dbef-45e3-bbe1-ef0d4050fe72
and http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-7-backup-error-code-0x81000037-shadow/ba1a7ee1-3cc0-4765-a0a8-2c4cc05caabc) but nothing worked!!

Can someone please help me with finding a solution to this problem?

It’s very important for me to fix this asap.

Thanks in advance.

Hi,

I have been having issues with Windows backup for the last couple of days.

Before that, I force shut down the system and then it didn’t boot up — was stuck in the restart loop.

I then used the Windows OS Backup Disc to repair the system and it’s working now and I can boot into my laptop (Dell XPS M1530, Windows 7 Ultimate, all service packs and windows update regularly installed and up to date).

I tried to run the complete PC backup but it’s not getting done. 

I see couple of error messages (one listed in this post title) and the other that I saw earlier was:

Error code: 0x8078012D

«The operation failed due to a
device error encountered with either the source or the destination. If the source or destination volume is on a disk, run CHKDSK /R on the source or destination volume, and then retry the operation.

Details: The request could not be performed
because of an I/O device error.»

and

«Windows backup failed while
trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors.

Error code: 0x81000037″

Tried various suggestions as seen on the web, including those from Microsoft Community forums (http://answers.microsoft.com/en-us/windows/forum/windows_7-system/windows-7-backup-fails-with-error-code-0x8078012d/c87171cc-dbef-45e3-bbe1-ef0d4050fe72
and http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-7-backup-error-code-0x81000037-shadow/ba1a7ee1-3cc0-4765-a0a8-2c4cc05caabc) but nothing worked!!

Can someone please help me with finding a solution to this problem?

It’s very important for me to fix this asap.

Thanks in advance.

8 Replies

  • What sort of machine is this?  Desktop, laptop, surface?


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  • I’m remote, so I’m just going to throw a couple fixes I have in my KB at the office. Something to review if nothing else.

    And one from Experts Exchange, that I’ll post so you don’t have to go thru their BS website.

    REG DELETE
    «HKLMSOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdate» /v
    SusClientId /f

    REG DELETE
    «HKLMSOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdate» /v
    SusClientIdValidation /f

    net stop
    «Windows Update»

    move
    %windir%windowsupdate.log %windir%windowsupdate.old.log

    move
    %windir%SoftwareDistribution %windir%SoftwareDistributionold

    regsvr32 /s atl.dll

    regsvr32 /s
    wucltui.dll

    regsvr32 /s wups.dll

    regsvr32 /s
    wuaueng.dll

    regsvr32 /s
    wuapi.dll

    regsvr32 /s
    msxml3.dll

    regsvr32 /s
    mssip32.dll

    regsvr32 /s
    initpki.dll

    regsvr32 /s
    softpub.dll

    net start
    «Windows Update»

    wuauclt
    /resetauthorization /detectnow

    From
    <https://www.experts-exchange.com/questions/28947565/WSUS-Not-Functioning-Properly.html Opens a new window>

    Save to batch file,
    execute from elevated cmd prompt.

     


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  • Author jrp 78

    jrp78


    This person is a Verified Professional

    This person is a verified professional.

    Verify your account
    to enable IT peers to see that you are a professional.

    ghost chili

    How are you trying to run upgrade? The media creation tool? Windows Update? 


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  • Author Jessica Tabora

    Thank you, this is a Toshiba Tecra z50 laptop. I ran the .bat file, rebooted and tried again but Windows Updates just states that its up to date and does not want to try and download 1803 again. 


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  • Author Jessica Tabora

    I am just using windows update via settings 


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  • Author jrp 78

    jrp78


    This person is a Verified Professional

    This person is a verified professional.

    Verify your account
    to enable IT peers to see that you are a professional.

    ghost chili

  • Grab your update from here —> https://www.catalog.update.microsoft.com/Search.aspx?q=1803+x64 Opens a new window

    Then restart and check windows again for updates. You should be getting a «KB» error which you will find in the link I provided.

    Cheers!


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    • Open RegEdit and navigate to HKLMSoftwarePoliciesMicrosoft WindowsWindowsUpdate 
    • Remove any and all values within this key. Most likely, the culprit is a faulty Windows Update source server. Sometimes this is the result of a latent or previous infection.
    • Finally, download and run Microsoft FixIt 50202. Try the Default settings first, and if that does not work, try Aggressive. 
    • Reboot the computer and check to see that Windows Update is working properly.

    I deleted a key in the winupdate key, then ran this fixit (this one didnt error out, but that might be because of the deleted key)

    Also as an alternative you can try to use our free software Action1 when Windows Update or your patch management system (such as WSUS or SCCM) stops working and you need to perform software update management troubleshooting Opens a new window Opens a new window. Action1 comes very handy to quickly determine a list of workstations where Windows updates fail to install. 


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  • Remove From My Forums
  • Question

  • We have a windows share that we dump multiple windows backup images from our servers.   We have 1 server consistently failing when performing a manual «Backup Once….» operation.  

    The error message in the Windows Backup gui is: «Failed The parameter is incorrect»  

    The event log shows an error of 517 with the message: «

    The backup operation that started at ‘‎2015‎-‎01‎-‎12T14:25:20.681861800Z’ has failed with following error code ‘2147942487’ (One or more arguments are invalid). Please review the event details for a solution, and then rerun the backup operation once the
    issue is resolved.

    «

    The strange part is when we choose a different location to accept the backup we have success.  The backup starts, but fails between 1-6 GB transferred. 

    Any assistance would be appreciated.

    • Edited by

      Monday, January 12, 2015 10:42 PM
      added information

  • Remove From My Forums
  • Question

  • We have a windows share that we dump multiple windows backup images from our servers.   We have 1 server consistently failing when performing a manual «Backup Once….» operation.  

    The error message in the Windows Backup gui is: «Failed The parameter is incorrect»  

    The event log shows an error of 517 with the message: «

    The backup operation that started at ‘‎2015‎-‎01‎-‎12T14:25:20.681861800Z’ has failed with following error code ‘2147942487’ (One or more arguments are invalid). Please review the event details for a solution, and then rerun the backup operation once the
    issue is resolved.

    «

    The strange part is when we choose a different location to accept the backup we have success.  The backup starts, but fails between 1-6 GB transferred. 

    Any assistance would be appreciated.

    • Edited by

      Monday, January 12, 2015 10:42 PM
      added information

Доброго времени суток! С недавних пор, перестал печатать принтер из Word’a. Не обратив не это внимание до ненадобности, ничего с этим не делал. Нынче, попытался распечатать, все так же проблема осталась. Думал проблема в драйверах, снес их, начал ставить заново. Установщик выдал ошибку связанную со процессом Spooler. Погуглив, выяснилось что это диспетчер печати. Он перестал запускаться как автоматически, так и вручную через панель Службы. Все дочерние и связанные с ним службы включены, дело вроде как не в них. Всю голову уже сломал с ним.

Лог после команд

Код

sc qc Spooler
sc query Spooler
sc qc http
sc query http
sc qc RPCSS
sc query RPCSS

лог

Microsoft Windows [Version 10.0.14393]
(c) Корпорация Майкрософт (Microsoft Corporation), 2016. Все права защищены.

C:WINDOWSsystem32>sc qc Spooler
[SC] QueryServiceConfig: успех

Имя_службы: Spooler
Тип : 110 WIN32_OWN_PROCESS (interactive)
Тип_запуска : 2 AUTO_START
Управление_ошибками : 1 NORMAL
Имя_двоичного_файла : C:WINDOWSSystem32spoolsv.exe
Группа_запуска : SpoolerGroup
Тег : 0
Выводимое_имя : Диспетчер печати
Зависимости : RPCSS
Начальное_имя_службы : LocalSystem

C:WINDOWSsystem32>sc query Spooler

SERVICE_NAME: Spooler
TYPE : 110 WIN32_OWN_PROCESS (interactive)
STATE : 1 STOPPED
WIN32_EXIT_CODE : 2147942487 (0x80070057)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

C:WINDOWSsystem32>sc qc http
[SC] QueryServiceConfig: успех

Имя_службы: http
Тип : 1 KERNEL_DRIVER
Тип_запуска : 3 DEMAND_START
Управление_ошибками : 1 NORMAL
Имя_двоичного_файла : system32driversHTTP.sys
Группа_запуска :
Тег : 0
Выводимое_имя : HTTP-служба
Зависимости :
Начальное_имя_службы :

C:WINDOWSsystem32>sc query http

Имя_службы: http
Тип : 1 KERNEL_DRIVER
Состояние : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
Код_выхода_Win32 : 0 (0x0)
Код_выхода_службы : 0 (0x0)
Контрольная_точка : 0x0
Ожидание : 0x0

C:WINDOWSsystem32>sc qc RPCSS
[SC] QueryServiceConfig: успех

Имя_службы: RPCSS
Тип : 20 WIN32_SHARE_PROCESS
Тип_запуска : 2 AUTO_START
Управление_ошибками : 1 NORMAL
Имя_двоичного_файла : C:WINDOWSsystem32svchost.exe -k rpcss
Группа_запуска : COM Infrastructure
Тег : 0
Выводимое_имя : Удаленный вызов процедур (RPC)
Зависимости : RpcEptMapper
: DcomLaunch
Начальное_имя_службы : NT AUTHORITYNetworkService

C:WINDOWSsystem32>sc query RPCSS

Имя_службы: RPCSS
Тип : 20 WIN32_SHARE_PROCESS
Состояние : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
Код_выхода_Win32 : 0 (0x0)
Код_выхода_службы : 0 (0x0)
Контрольная_точка : 0x0
Ожидание : 0x0

C:WINDOWSsystem32>

sfc /scannow делал, проблем не выявлено.

Папка C:WindowsSystem32spoolPRINTERS пустая.

Устранение ошибок через Панель Управления делал, толку 0.

Также, по советам в интернете проверил ветку HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservic esHTTP, параметр «Start», значение 3, как и требуется.

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