File exists or the failure is unspecified xerox 3345 ошибка сканирования

I received this new MFP that I use for faxes and I decided to set it up to scan to shared folders on our server. I have set up scanning to SMB/FTP on our servers before using other MFPs (3550, 4260, B405, 6515). Usually if there’s an issue with SMB, I just resort to FTP. However, even FTP is unable to work with anonymous logins enabled. I’ve read the manual and followed it’s instructions, but it didn’t work (It says to use / for SMB, when that is usually for FTP). I’ve also tried just about every combination of placing the slashes and changing their direction. I’ve changed the port from 139 to 445. I noticed that I had the IP set under hostname and changed that to IPv4 adress, but that didn’t fix it. I’ve added and removed the domain name. I also updated the firmware to version 60.006.03.000 to no avail.

The servers are running Windows Server 2008 R2. One server is for SMB and the other has the FTP as backup.

Here are some photos of what I believe SHOULD work:

SMBFTP

• KB3161949 and most recently KB4038777 breaks scan to folder.

  
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• Windows updates?

  KB3161949 and most recently KB4038777 breaks scan to folder.

  
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• KB4038777 reintroduced the KB3161949 patch.  That patch is know to break the scan to folder on certain brands of copiers.

  
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• 

  I haven’t set up Xerox scan to network folder yet, but I have setup other printers. The procedure should be similar.

  Typically when setting up scan to network you would:

  — Create a folder on server

  — Share out server and give permissions to the correct account, security group, etc.

  — From the printer, you would configure the settings on the display interface or via browser.

  — Do they have a manual you could follow?

  
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• Randy1699 wrote:

  KB4038777 reintroduced the KB3161949 patch.  That patch is know to break the scan to folder on certain brands of copiers.

  I assume you mean the updates on the server in question?

  
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• Yes.  Server patches

  
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• The underlying issue is probably critical Microsoft patches in relation to SMB2, and the fact that many printers/MFP’s are outdated and rely on SMB2 (or worse).

  If the vendor has no patch, you might have to resort to FTP (I know, worse security) or scan-to-email. But with that option the outdated device probably won’t support the necessary SSL protocols/security.

  
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• 

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