Citizen cl s521 индикация ошибок

• Page 1
  SER’S ANUAL Thermal Label & Barcode Printer CL-S521…

• Page 2: Table Of Contents

  Normal Operating Mode ————————————————————19 Setting the Media —————————————————————— 21 Mode Settings ———————————————————————- 25 Emulation Auto Detect: Cross-Emulation Manually Selecting the Printer Emulation —————————————- 38 Chapter 3 Printer Adjustments Sensor Adjustments ————————————————————— 39 Media Thickness Adjustment —————————————————— 42 Media Width Adjustment ———————————————————- 43…

• Page 3: Introduction

  INTRODUCTION Thank you very much for purchasing Citizen’s compact direct thermal label & barcode printer Model CL-S521 that offers high performance printing at 6 inches per second on 4.1 inch media at very low cost. Main Features <High-speed, high-quality printing>…

• Page 4: Compliance Statement For European Users

  Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. The model name printed on the CL-S521 rating label is JM30-M01.

• Page 5: Emi Compliance Statement For Canadian Users

  EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This Class A digital apparatus complies with Canadian ICES-003. This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception.

• Page 6: Important Safety Instructions

  Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

• Page 7: Notice

  We are not liable for any damage caused by user’s erroneous use of the printer and inadequate environment. Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for any damage or loss of profits caused by data loss due to failures, repairs, inspections, etc.

• Page 8: Safety Instructions

  Do not use a power voltage or frequency other than those specified. Do not plug/unplug the power cord or attach/detach the interface cable by simply grabbing the power cord or interface cable. Do not pull or carry the printer when the tension of the power cord or interface cable is increased.

• Page 9: General Precautions

  Do not put anything on the top of printer. Do not place the printer near a radio or television, and do not use the same wall outlet for the printer and radio or television. Radio or television reception could be adversely affected.

• Page 10: Chapter 1 Setup

  Confirmation of Carton Contents Removing the Packing Material The printer is shipped with adhesive tape in place to hold the top cover closed. Simply remove the two pieces of tape on either side of the top cover. Then simply open the cover by lifting up and tipping it backwards.

• Page 11: Part Names And Functions

  The printer may cause injury or property damage if dropped. Be sure to grip the printer housing firmly when taking it out of the carton. Do not grip the printer by the foam packing material which may break, causing the printer to drop.

• Page 12
  (p.42) 5 Media holder bar The media is supported by the media holder bar when installed in the printer. 6 Media holder guide This guide is moved horizontally to match the media size. The guide can be sliding it from the holder bar.

• Page 13: Thermal Printhead

  Setting sensor positions (p.23) Sensor Adjustments (p.39) Media Setting (p.24) = Thermal printhead This is the printhead. Avoid touching this with your fingertips and leaving grease or dirt on the printhead surface. ~ Platen Interlocked with the thermal printhead, it feeds media backwards or forwards.

• Page 14: Operation Panel

  This is lit when the printer is able to print. (green) 3 CONDITION LED This is on when selecting settings. (orange) 4 ERROR LED This is lit or flashes when the printer is in an alarm or error status. (red) 5 PAUSE key This temporarily stops printing. 6 FEED key This key feeds the media to the top of the next label or form.

• Page 15: Rear View

  This receives serial transmission of data from a host computer. 2 USB interface This receives USB transmission of data from a host computer. 3 Power switch The is the power switch for the printer. 4 Power cord inlet The connector of the enclosed power cord is connected here. Setup…

• Page 16: Connection To Power

  Setup Connection to Power 1. Check that the power switch to the printer is turned OFF. 2. Connect the connector of the power cord to the power cord inlet on the printer. 3. Insert the plug of the power cord in the AC outlet.

• Page 17: Connection To A Computer

  1. Turn OFF both power switches of the printer and the computer. 2. Connect one end of the interface cable to the interface connector on the back of the printer and secure it with locks or locking screws, where available.

• Page 18: Chapter 2 Printer Operation

  Printer Operation Power ON/OFF Turning on the power 1. Turn on the power switch on the back of the printer. 2. The POWER and PRINT LED are lit. Operation Panel Power Switch Turning off the power 1. Turn off the power switch on the back of the printer.

• Page 19: Normal Operating Mode

  The control keys activate the following functions. 1 PAUSE key: Temporarily pauses printing • When this key is pushed once, the PRINT LED turns off and the printer temporarily pauses. • When it is pushed during printing, the printer pauses after the label currently being printed is issued.

• Page 20: Led Functions

  Normal Operating Mode LED Functions In addition to normal operating mode, when an abnormal condition is detected in the printer, an alarm sounds and each LED either lights up or flashes to indicate the type of error. 1 POWER LED It lights up when printer power is turned on.

• Page 21: Setting The Media

  * If the label pitch is 1 inch or less, set the Small Media Adjustment menu to ON and match it to the label that uses the value of the Small Media Length menu. Printer Operation Continuous media Notch detection…

• Page 22: Installing The Media

  4. Set the media roll and media holder in to the printer as shown above. It is advisable to pull a length of media forwards and through the mechanism ready for later positioning.

• Page 23: Printer Operation

  Adjust the position of the sensor so that the reflective sensor marker of the bottom sensor is at the center of the black mark of the media as shown below. Media Bottom sensor Black mark Platen Printer Operation Setting the Media Upper sensor Bottom sensor Movable media guide Front…

• Page 24
  8. Lower and lock the head unit. Align it with the width of the media that has been set, then set the media width and media thickness adjustment dials. See “Chapter 3 Printer Adjustments”. Head unit Media width adjustment 9. With the power switched on, push the FEED key to feed the media.

• Page 25: Mode Settings

  Turning power on while pushing the MODE/REPEAT key. HEX Dump Mode When using label media Turn on printer power while pushing the STOP key. If the PRINT LED has begun to flash slowly, release the STOP key, and then the printer enters HEX DUMP mode.

• Page 26: Self Print Mode

  (p.43) Self Print Mode Performing a self test print is an easy way to check on the state of printer setting and printing quality. Install the media as explained in “Installing the Media” and then operate the printer as follows.

• Page 27
  Menu Setup Mode If the printer power is turn on while the MODE/REPEAT key is pressed, the printer enters menu setup mode. In this mode, the printer’s configuration can be changed using the VuePrint Menu System. During menu setting mode, the PRINT LED and CONDITION LED are on.
• Page 28
  Printer Operation ® Mode Settings [Datamax Emulation] Menu Setting Flow Chart The following is a flow chart showing the CL-S521 VuePrint menu system. 7 Datamax ® Emulation Menu Setup Mode (p.27) MODE/REPEAT key + Power on Do you Printing during top menu…
• Page 29
  Press FEED key for 3 seconds Initialization of the content of the settings Are you sure? (Initialization to the settings when the printer was shipped.) Printing the contents of the present setting EXIT Do you want to change «Global Config Menu»…
• Page 30
  (p.28) Menu Setting Flow Chart (p.28) Shown below is a sample menu output from the CL-S521 VuePrint menu system. This particular example is changing the print speed and print darkness then continues through the remainder of the “Print Setup” menu.
• Page 31
  <Example of CL-S521 Datamax * The settings of the Symbol Set can be changed only by a command. Note: Citizen continually enhances its printers with new options and settings based on our customer’s requests. Extra or changed menu items may appear on the above print out in some case.

• Page 32: Menu Setting

  Emulation] Menu Setting Table Global Config menu — allows you to switch between 3 complete ‘config sets’ contained within the printer. Page Setup Menu — allows you to change settings related to the media or print quality. System Setup Menu — allows you to change settings for the printer hardware and basic control systems.

• Page 33
  2400 None None Sets the communication parity of the serial interface. Even 8 bits 8 bits Sets the character length of the serial 7 bits interface. Printer Operation Mode Settings ® [Datamax Emulation] ® /Zebra ® compatibility ® IClass ®…
• Page 34
  RS-232C Stop bit RS-232C X-ON IEEE1284 Web Monitor* USB Device Class USB VCOM Protocol * Displayed only when an optional LAN board is connected to a printer. Default Menu Remarks 1 bit 1 bit Sets the stop bit of the serial interface.
• Page 35
  When on, prevents software commands from changing the values set by the VuePrint menu Prevents the control panel from affecting the printer’s configuration. (User «lock-out») Selects whether or not to initiate media measurement when the power in ON. Activates/deactivates the CI command.
• Page 36
  Printer Operation Mode Settings ® [Zebra Emulation] Top Menu Sub Menu After Print AutoConfigure Function Select Cutter Action* Paper Position Mode/Repeat Key Interface RS-232C Baud RS-232C Parity RS-232C Length RS-232C Stop bit RS-232C X-ON IEEE1284 * Effective only when the optional unit is attached.
• Page 37
  Top Menu Sub Menu Web Monitor* USB Device Class USB VCOM Protocol * Displayed only when an optional LAN board is connected to a printer. Default Menu Remarks Auto Auto Selecting the web monitor function. Printer Printer Selects the USB device class.

• Page 38: Emulation Auto Detect: Cross-Emulation Tm

  Alternatively, you can use the “Quick Switch” option as follows: 1. Turn on the printer holding down PAUSE and FEED keys together. The printer will beep three times and the CONDITION LED will flash.

• Page 39: Chapter 3 Printer Adjustments

  STOP key simultaneously. 2. After the PRINT LED and CONDITION LED light up, release the keys to change the printer to sensor adjustment setting mode. Sensor Selection Method (Transparent To switch from transparent to reflective sensor, ensure the CONDITION LED is lit then hold down the MODE/REPEAT key and then press the STOP key.

• Page 40: Printer Adjustments

  Printer Adjustments Sensor Adjustments Media Setting (p.23) Sensor Selection Method (Transparent Reflective) (p.39) Adjusting the Transparent sensor 1. Push the large blue-head open lever to open the head unit and sensor arm, then return only the sensor arm to its original position.

• Page 41
  CONDITION LED return to their original status. If it does not stop normally (adjustment impossible), the CONDITION LED and ERROR LED flash. 6. If the STOP key is pushed, it exits sensor adjustment mode. Printer Adjustments Sensor Adjustments Black mark Reflective sensor marker…

• Page 42: Media Thickness Adjustment

  Self Print Mode (p.26) Media Thickness Adjustment It may be necessary to adjust the printer according to the thickness of the media being used. This can be done easily by rotating the media adjustment dial to improve the print quality.

• Page 43: Media Width Adjustment

  The head pressure varies according to the width of the media being printed. The head pressure balance must be adjusted according to media width so that constant head pressure is applied to the head. With this printer, it can be adjusted easily by turning the media width adjustment dial.

• Page 44: Cleaning

  Do not use any solvent other than ethyl alcohol. Solvents such as benzene, acetone and thinner will dissolve plastic parts and destroy the thermal printhead, platen and much of the printer! Try to avoid using «excessive amounts» of ethyl alcohol to clean the platen.

• Page 45: Chapter 4 Troubleshooting

  Cleaning (p.44) Menu Setting Table (p.32) This chapter explains corrective actions taken when the printer malfunctions or when an error message is displayed. Items to check when a malfunction occurs When the printer malfunctions during operation, take corrective action with reference to the following table.

• Page 46: Troubleshooting

  If a label is stuck to the head, remove Note: Do not use a metal object to remove a label stuck to the inside of the printer. (This may damage the print head.) If adhesive label material is stuck to the thermal printhead, remove it with a soft cloth soaked in ethyl alcohol.

• Page 47: Appendixes

  Appendixes Specifications Item Printing Printing method Resolution Max. print width Max. print length Print density Printing speed Printing speed setting Print mode Batch mode Tear off mode Cut mode Peel mode Media Types of media Kinds of media Recommended media Max.

• Page 48
  Appendixes Specifications Item Bar code One-dimension ® (for Zebra emulation) Two-dimension Font ® (for Datamax emulation) Font ® (for Zebra emulation) Symbol set Control language Outline of electronic devices RAM (for Datamax ® ® RAM (for Zebra emulation) Media detection Transparent sensor sensors Reflective sensor…
• Page 49
  Item Power (standards) 100V version 220V version Environment Operating temperature conditions: Storage temperature conditions: External dimensions Weight Accessories Option *1: Options can be separately purchased. *2: When a media pitch of less than 1 inch is used, activate the “Small Media Adjustment” setting in the “Page Setup.” *3: The OCR font may have a low recognition rate according to the reader.

• Page 50: Interfaces

  There are three types of computer interfaces, and these are connected to devices suited to each type of interface. The printer can also be connected to a computer by the optional Ethernet and wireless LAN. Serial Interface…

• Page 51
  XON/XOFF Protocol Requirements to output X-ON code • Communication is possible when the power is on. • When the receive buffer has less than 128 byte available, XOFF code is output, then the receive buffer has at least 1024 bytes available. Requirements to output the X-OFF code •…

• Page 52: Usb Interface

  Appendixes Interfaces USB Interface Specifications Standards Transmission speed Receive buffer Connector Signal line and pin arrangement Pin No. Complies with Universal Serial Bus Specification Compatible with 12Mbps (full speed) transmission 16kB DUSB DUSB-BRA42-T1 1(DDK) Signal code Signal Function VBUS USB power USB power (+5V) Signal line + + signal line…

• Page 53
  16kB Transmission modes Compatible mode It is an asynchronous forward direction of the byte width (from host to printer) channel, and the interface line of the data is operated in accordance with signal line definitions of Centronics. NIBBLE mode Nibble mode is asynchronous reverse channel communication with data transmission controlled by the host computer.
• Page 54
  Appendixes Interfaces Parallel port status signals when an error occurs The status of a signal line will not be changed in bi-directional mode such as nibble or ECP mode. Error Paper end Error other than paper end • Head open •…
• Page 55
  [While receiving INIT signal] Min. 10 to 15 sec *Init BUSY *Ack *Fault SELECT Note: If the *Init signal does not have width of 10 to 15 µ sec or more, it cannot act as an Init signal. If it is lower, the *Init signal is ignored. BUSY starts up when the *Init signal is perceived.
• Page 57
  363 Van Ness Way, Suite 404 Torrance, CA 90501. USA Tel: (310) 781-1460 Fax:(310) 781-9152 http://www.citizen-systems.com Mettinger Strasse 11 D-73728, Esslingen Germany Tel: +49 (0) 711 3906 400 Fax:+49 (0) 711 3906 405 http://www.citizen-europe.com 6-1-12, Tanashi-cho, Nishi-Tokyo-shi Tokyo, 188-8511. Japan…

• Page 1
  SER’S ANUAL Thermal Label & Barcode Printer CL-S521…

• Page 2: Table Of Contents

  Normal Operating Mode ————————————————————19 Setting the Media —————————————————————— 21 Mode Settings ———————————————————————- 25 Emulation Auto Detect: Cross-Emulation Manually Selecting the Printer Emulation —————————————- 38 Chapter 3 Printer Adjustments Sensor Adjustments ————————————————————— 39 Media Thickness Adjustment —————————————————— 42 Media Width Adjustment ———————————————————- 43…

• Page 3: Introduction

  INTRODUCTION Thank you very much for purchasing Citizen’s compact direct thermal label & barcode printer Model CL-S521 that offers high performance printing at 6 inches per second on 4.1 inch media at very low cost. Main Features <High-speed, high-quality printing>…

• Page 4: Compliance Statement For European Users

  Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. The model name printed on the CL-S521 rating label is JM30-M01.

• Page 5: Emi Compliance Statement For Canadian Users

  EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This Class A digital apparatus complies with Canadian ICES-003. This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception.

• Page 6: Important Safety Instructions

  Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

• Page 7: Notice

  We are not liable for any damage caused by user’s erroneous use of the printer and inadequate environment. Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for any damage or loss of profits caused by data loss due to failures, repairs, inspections, etc.

• Page 8: Safety Instructions

  Do not use a power voltage or frequency other than those specified. Do not plug/unplug the power cord or attach/detach the interface cable by simply grabbing the power cord or interface cable. Do not pull or carry the printer when the tension of the power cord or interface cable is increased.

• Page 9: General Precautions

  Do not put anything on the top of printer. Do not place the printer near a radio or television, and do not use the same wall outlet for the printer and radio or television. Radio or television reception could be adversely affected.

• Page 10: Chapter 1 Setup

  Confirmation of Carton Contents Removing the Packing Material The printer is shipped with adhesive tape in place to hold the top cover closed. Simply remove the two pieces of tape on either side of the top cover. Then simply open the cover by lifting up and tipping it backwards.

• Page 11: Part Names And Functions

  The printer may cause injury or property damage if dropped. Be sure to grip the printer housing firmly when taking it out of the carton. Do not grip the printer by the foam packing material which may break, causing the printer to drop.

• Page 12
  (p.42) 5 Media holder bar The media is supported by the media holder bar when installed in the printer. 6 Media holder guide This guide is moved horizontally to match the media size. The guide can be sliding it from the holder bar.

• Page 13: Thermal Printhead

  Setting sensor positions (p.23) Sensor Adjustments (p.39) Media Setting (p.24) = Thermal printhead This is the printhead. Avoid touching this with your fingertips and leaving grease or dirt on the printhead surface. ~ Platen Interlocked with the thermal printhead, it feeds media backwards or forwards.

• Page 14: Operation Panel

  This is lit when the printer is able to print. (green) 3 CONDITION LED This is on when selecting settings. (orange) 4 ERROR LED This is lit or flashes when the printer is in an alarm or error status. (red) 5 PAUSE key This temporarily stops printing. 6 FEED key This key feeds the media to the top of the next label or form.

• Page 15: Rear View

  This receives serial transmission of data from a host computer. 2 USB interface This receives USB transmission of data from a host computer. 3 Power switch The is the power switch for the printer. 4 Power cord inlet The connector of the enclosed power cord is connected here. Setup…

• Page 16: Connection To Power

  Setup Connection to Power 1. Check that the power switch to the printer is turned OFF. 2. Connect the connector of the power cord to the power cord inlet on the printer. 3. Insert the plug of the power cord in the AC outlet.

• Page 17: Connection To A Computer

  1. Turn OFF both power switches of the printer and the computer. 2. Connect one end of the interface cable to the interface connector on the back of the printer and secure it with locks or locking screws, where available.

• Page 18: Chapter 2 Printer Operation

  Printer Operation Power ON/OFF Turning on the power 1. Turn on the power switch on the back of the printer. 2. The POWER and PRINT LED are lit. Operation Panel Power Switch Turning off the power 1. Turn off the power switch on the back of the printer.

• Page 19: Normal Operating Mode

  The control keys activate the following functions. 1 PAUSE key: Temporarily pauses printing • When this key is pushed once, the PRINT LED turns off and the printer temporarily pauses. • When it is pushed during printing, the printer pauses after the label currently being printed is issued.

• Page 20: Led Functions

  Normal Operating Mode LED Functions In addition to normal operating mode, when an abnormal condition is detected in the printer, an alarm sounds and each LED either lights up or flashes to indicate the type of error. 1 POWER LED It lights up when printer power is turned on.

• Page 21: Setting The Media

  * If the label pitch is 1 inch or less, set the Small Media Adjustment menu to ON and match it to the label that uses the value of the Small Media Length menu. Printer Operation Continuous media Notch detection…

• Page 22: Installing The Media

  4. Set the media roll and media holder in to the printer as shown above. It is advisable to pull a length of media forwards and through the mechanism ready for later positioning.

• Page 23: Printer Operation

  Adjust the position of the sensor so that the reflective sensor marker of the bottom sensor is at the center of the black mark of the media as shown below. Media Bottom sensor Black mark Platen Printer Operation Setting the Media Upper sensor Bottom sensor Movable media guide Front…

• Page 24
  8. Lower and lock the head unit. Align it with the width of the media that has been set, then set the media width and media thickness adjustment dials. See “Chapter 3 Printer Adjustments”. Head unit Media width adjustment 9. With the power switched on, push the FEED key to feed the media.

• Page 25: Mode Settings

  Turning power on while pushing the MODE/REPEAT key. HEX Dump Mode When using label media Turn on printer power while pushing the STOP key. If the PRINT LED has begun to flash slowly, release the STOP key, and then the printer enters HEX DUMP mode.

• Page 26: Self Print Mode

  (p.43) Self Print Mode Performing a self test print is an easy way to check on the state of printer setting and printing quality. Install the media as explained in “Installing the Media” and then operate the printer as follows.

• Page 27
  Menu Setup Mode If the printer power is turn on while the MODE/REPEAT key is pressed, the printer enters menu setup mode. In this mode, the printer’s configuration can be changed using the VuePrint Menu System. During menu setting mode, the PRINT LED and CONDITION LED are on.
• Page 28
  Printer Operation ® Mode Settings [Datamax Emulation] Menu Setting Flow Chart The following is a flow chart showing the CL-S521 VuePrint menu system. 7 Datamax ® Emulation Menu Setup Mode (p.27) MODE/REPEAT key + Power on Do you Printing during top menu…
• Page 29
  Press FEED key for 3 seconds Initialization of the content of the settings Are you sure? (Initialization to the settings when the printer was shipped.) Printing the contents of the present setting EXIT Do you want to change «Global Config Menu»…
• Page 30
  (p.28) Menu Setting Flow Chart (p.28) Shown below is a sample menu output from the CL-S521 VuePrint menu system. This particular example is changing the print speed and print darkness then continues through the remainder of the “Print Setup” menu.
• Page 31
  <Example of CL-S521 Datamax * The settings of the Symbol Set can be changed only by a command. Note: Citizen continually enhances its printers with new options and settings based on our customer’s requests. Extra or changed menu items may appear on the above print out in some case.

• Page 32: Menu Setting

  Emulation] Menu Setting Table Global Config menu — allows you to switch between 3 complete ‘config sets’ contained within the printer. Page Setup Menu — allows you to change settings related to the media or print quality. System Setup Menu — allows you to change settings for the printer hardware and basic control systems.

• Page 33
  2400 None None Sets the communication parity of the serial interface. Even 8 bits 8 bits Sets the character length of the serial 7 bits interface. Printer Operation Mode Settings ® [Datamax Emulation] ® /Zebra ® compatibility ® IClass ®…
• Page 34
  RS-232C Stop bit RS-232C X-ON IEEE1284 Web Monitor* USB Device Class USB VCOM Protocol * Displayed only when an optional LAN board is connected to a printer. Default Menu Remarks 1 bit 1 bit Sets the stop bit of the serial interface.
• Page 35
  When on, prevents software commands from changing the values set by the VuePrint menu Prevents the control panel from affecting the printer’s configuration. (User «lock-out») Selects whether or not to initiate media measurement when the power in ON. Activates/deactivates the CI command.
• Page 36
  Printer Operation Mode Settings ® [Zebra Emulation] Top Menu Sub Menu After Print AutoConfigure Function Select Cutter Action* Paper Position Mode/Repeat Key Interface RS-232C Baud RS-232C Parity RS-232C Length RS-232C Stop bit RS-232C X-ON IEEE1284 * Effective only when the optional unit is attached.
• Page 37
  Top Menu Sub Menu Web Monitor* USB Device Class USB VCOM Protocol * Displayed only when an optional LAN board is connected to a printer. Default Menu Remarks Auto Auto Selecting the web monitor function. Printer Printer Selects the USB device class.

• Page 38: Emulation Auto Detect: Cross-Emulation Tm

  Alternatively, you can use the “Quick Switch” option as follows: 1. Turn on the printer holding down PAUSE and FEED keys together. The printer will beep three times and the CONDITION LED will flash.

• Page 39: Chapter 3 Printer Adjustments

  STOP key simultaneously. 2. After the PRINT LED and CONDITION LED light up, release the keys to change the printer to sensor adjustment setting mode. Sensor Selection Method (Transparent To switch from transparent to reflective sensor, ensure the CONDITION LED is lit then hold down the MODE/REPEAT key and then press the STOP key.

• Page 40: Printer Adjustments

  Printer Adjustments Sensor Adjustments Media Setting (p.23) Sensor Selection Method (Transparent Reflective) (p.39) Adjusting the Transparent sensor 1. Push the large blue-head open lever to open the head unit and sensor arm, then return only the sensor arm to its original position.

• Page 41
  CONDITION LED return to their original status. If it does not stop normally (adjustment impossible), the CONDITION LED and ERROR LED flash. 6. If the STOP key is pushed, it exits sensor adjustment mode. Printer Adjustments Sensor Adjustments Black mark Reflective sensor marker…

• Page 42: Media Thickness Adjustment

  Self Print Mode (p.26) Media Thickness Adjustment It may be necessary to adjust the printer according to the thickness of the media being used. This can be done easily by rotating the media adjustment dial to improve the print quality.

• Page 43: Media Width Adjustment

  The head pressure varies according to the width of the media being printed. The head pressure balance must be adjusted according to media width so that constant head pressure is applied to the head. With this printer, it can be adjusted easily by turning the media width adjustment dial.

• Page 44: Cleaning

  Do not use any solvent other than ethyl alcohol. Solvents such as benzene, acetone and thinner will dissolve plastic parts and destroy the thermal printhead, platen and much of the printer! Try to avoid using «excessive amounts» of ethyl alcohol to clean the platen.

• Page 45: Chapter 4 Troubleshooting

  Cleaning (p.44) Menu Setting Table (p.32) This chapter explains corrective actions taken when the printer malfunctions or when an error message is displayed. Items to check when a malfunction occurs When the printer malfunctions during operation, take corrective action with reference to the following table.

• Page 46: Troubleshooting

  If a label is stuck to the head, remove Note: Do not use a metal object to remove a label stuck to the inside of the printer. (This may damage the print head.) If adhesive label material is stuck to the thermal printhead, remove it with a soft cloth soaked in ethyl alcohol.

• Page 47: Appendixes

  Appendixes Specifications Item Printing Printing method Resolution Max. print width Max. print length Print density Printing speed Printing speed setting Print mode Batch mode Tear off mode Cut mode Peel mode Media Types of media Kinds of media Recommended media Max.

• Page 48
  Appendixes Specifications Item Bar code One-dimension ® (for Zebra emulation) Two-dimension Font ® (for Datamax emulation) Font ® (for Zebra emulation) Symbol set Control language Outline of electronic devices RAM (for Datamax ® ® RAM (for Zebra emulation) Media detection Transparent sensor sensors Reflective sensor…
• Page 49
  Item Power (standards) 100V version 220V version Environment Operating temperature conditions: Storage temperature conditions: External dimensions Weight Accessories Option *1: Options can be separately purchased. *2: When a media pitch of less than 1 inch is used, activate the “Small Media Adjustment” setting in the “Page Setup.” *3: The OCR font may have a low recognition rate according to the reader.

• Page 50: Interfaces

  There are three types of computer interfaces, and these are connected to devices suited to each type of interface. The printer can also be connected to a computer by the optional Ethernet and wireless LAN. Serial Interface…

• Page 51
  XON/XOFF Protocol Requirements to output X-ON code • Communication is possible when the power is on. • When the receive buffer has less than 128 byte available, XOFF code is output, then the receive buffer has at least 1024 bytes available. Requirements to output the X-OFF code •…

• Page 52: Usb Interface

  Appendixes Interfaces USB Interface Specifications Standards Transmission speed Receive buffer Connector Signal line and pin arrangement Pin No. Complies with Universal Serial Bus Specification Compatible with 12Mbps (full speed) transmission 16kB DUSB DUSB-BRA42-T1 1(DDK) Signal code Signal Function VBUS USB power USB power (+5V) Signal line + + signal line…

• Page 53
  16kB Transmission modes Compatible mode It is an asynchronous forward direction of the byte width (from host to printer) channel, and the interface line of the data is operated in accordance with signal line definitions of Centronics. NIBBLE mode Nibble mode is asynchronous reverse channel communication with data transmission controlled by the host computer.
• Page 54
  Appendixes Interfaces Parallel port status signals when an error occurs The status of a signal line will not be changed in bi-directional mode such as nibble or ECP mode. Error Paper end Error other than paper end • Head open •…
• Page 55
  [While receiving INIT signal] Min. 10 to 15 sec *Init BUSY *Ack *Fault SELECT Note: If the *Init signal does not have width of 10 to 15 µ sec or more, it cannot act as an Init signal. If it is lower, the *Init signal is ignored. BUSY starts up when the *Init signal is perceived.
• Page 57
  363 Van Ness Way, Suite 404 Torrance, CA 90501. USA Tel: (310) 781-1460 Fax:(310) 781-9152 http://www.citizen-systems.com Mettinger Strasse 11 D-73728, Esslingen Germany Tel: +49 (0) 711 3906 400 Fax:+49 (0) 711 3906 405 http://www.citizen-europe.com 6-1-12, Tanashi-cho, Nishi-Tokyo-shi Tokyo, 188-8511. Japan…

USER’S

MANUAL

Thermal Label & Barcode Printer

INTRODUCTION

Thank you very much for purchasing Citizen’s compact direct thermal label & barcode printer Model CL-S521 that offers high performance printing at 6 inches per second on 4.1 inch media at very low cost.

Main Features

<High-speed, high-quality printing>

This printer can be used for high-speed high-quality printing thanks to its thermal-transfer system that uses a line thermal printhead together with its 32 bit RISC CPU and its ‘history control IC’.

<Easy operation>

•It is easy to change the printer’s settings on the operation panel, thanks to its unique and simple VuePrint menu system.

•Its high-lift printhead and mechanism means that media can be loaded with ease and it is constructed for easy thermal printhead cleaning, etc.

•Media width adjustment, media thickness adjustment, and media sensor adjustment can all be made easily by the user using the colour-coded operator controls.

<Dual Programming Language>

This printer contains both the Datamax® and Zebra® emulations and will automatically detect the language using the Cross-EmulationTM feature.

<Interface>

An industry standard RS232 serial port and USB1.1 port are standard equipment, for quick data transfer and printing.

<Optional interface>

Additional connectivity is available with an optional internally-housed IEEE1284 parallel port, an Ethernet interface and a wireless LAN print server.

<Optional auto-cutter / peeler unit>

Its auto-cutter and peeler unit are constructed so they can be replaced easily.

<Adjustable sensors>

The adjustable sensors that permit the adjustment of the positions of the media gap or the black mark detection sensor in the media width direction are standard equipment that can detect the position of special media.

<Installation>

The interface, power switch etc. are installed towards the back and the top cover opens and closes vertically so that the sides of the printer are not restricted.

COMPLIANCE STATEMENT

FOR EUROPEAN USERS

CE marking shows conformity to the following criteria and provisions: Low Voltage Directive (2006/95/EC, formerly 73/23/EEC)/EN60950-1

EMC Directive (2004/108/EC, formerly 89/336/EEC)/EN55022, EN55024, EN61000-3-2 & EN61000-3-3

GS MARK STATEMENT

This product has been tested under EN ISO 7779 and has an acoustic level output no higher than 55db(A).

This device is not intended for use at a video workstation in compliance with Bildscharb V.

This device is not intended for use in the direct field of view at visual display workplaces. To avoid incommoding reflections at visual display workplaces this device must not be placed in the direct field of view.

FCC COMPLIANCE STATEMENT

FOR AMERICAN USERS

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

The model name printed on the CL-S521 rating label is JM30-M01.

EMI COMPLIANCE STATEMENT

FOR CANADIAN USERS

This Class A digital apparatus complies with Canadian ICES-003.

This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This equipment is designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Use shielded cables to connect this device to computers.

Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority to operate the equipment.

ETAT DE CONFORMITE EMI A L’USAGE

DES UTILISATEURS CANADIENS

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Cet équipment produit et utilise l’énergie à radiofréquences et s’iln’est pas installé et utilisé correctment, c’esst à dire en accord strict avec les instructions du fabricant, il risque de provoquer des intérferences avec la réception de la radio et de latélévision.

Le présent appareil numérique n’émet pas de bruite radio électriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.

Cet équipment est conçu pour fournir une protection satisfaisante contre de telles interférences dans une installation résidentielle. Cependant, il n’y a pas de garantie contre les interférences avec les réceptions radio ou télévision, provoquées par la mise en et hors circuit de l’équipment; aussi, il est demandé a l’utilisateur d’essayer de corriger l’interférence par l’une ou plus des mesures suivantes:

•Réorienter l’antenne de réception.

•Installer l’ordinateur autre part, par égard pour le récepteur.

•Brancher l’ordinateur dans une prise de courant différente de façon à ce que l’ordinateur et le récepteur soient branchés sur des circuits différents.

Important Safety Instructions

•Read all of these instructions and save them for later reference.

•Follow all warnings and instructions marked on the product.

•Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

•Do not use this product near water.

•Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product.

•Slots and openings on the cabinet and the back or bottom are provided for ventilation.

To ensure reliable operation of the product and to protect it from overheating, do not block or cover these openings. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.

•This product should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

•This product is equipped with a three-pronged plug, a plug having a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding-type plug.

•Do not allow anything to rest on the power cord. Do not locate this product where the cord will be walked on.

•If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet and 7.5 amperes for 220V-240V outlet.

•Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

•Except as explained elsewhere in this manual, don’t attempt to service this product yourself. Opening and removing those covers that are marked «Do Not Remove» may expose you to dangerous voltage points or other risks. Refer all servicing on those compartments to service personnel.

•The mains plug on this equipment must be used to disconnect mains power. Please ensure that the socket outlet is installed near the equipment and shall be easily accessible.

•Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A.When the power cord or plug is damaged or frayed.

B.If liquid has been spilled into the product.

C.If the product has been exposed to rain or water.

D.If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

E.If the product has been dropped or the cabinet has been damaged.

F.If the product exhibits a distinct change in performance, indicating a need for service.

Notice

•Before use, be sure to read this manual. And keep it handy for reference when needed.

•The contents of this manual may change without prior notice.

•Reproduction, transfer, or transmission of the contents of this manual without prior consent is strictly prohibited.

•We are not liable for any damage resulting from the use of the information contained herein, regardless of errors, omissions, or misprints.

•We are not liable for any problems resulting from the use of optional products and consumable supplies other than the designated products contained herein.

•Do not handle, disassemble or repair the parts other than those specified in this manual.

•We are not liable for any damage caused by user’s erroneous use of the printer and inadequate environment.

•Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for any damage or loss of profits caused by data loss due to failures, repairs, inspections, etc.

•Please contact us if there are any mistakes or ambiguities within this manual.

•If there are missing or incorrectly collated pages in this manual, contact us to obtain a new manual.

CITIZEN is a registered trademark of CITIZEN HOLDINGS CO., Japan.

CITIZEN es una marca registrada de CITIZEN HOLDINGS CO., Japón.

Copyright © 2010 by CITIZEN SYSTEMS JAPAN CO., LTD.

SAFETY INSTRUCTIONS

which must be strictly observed !

•To prevent personal injury or property damage, the following shall be strictly observed.

•The degree of possible injury and damage due to incorrect use or improperly following instructions is described below.

: This is a mark to call attention to the reader.

Warning

Never perform the following. If not avoided, these may cause damage or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock. If the printer is damaged or is malfunctioning, be sure to turn the printer off immediately and remove the power cord from the outlet, then consult our service personnel.

•Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.

•Do not place the printer in a poorly ventilated area, or shut off the air vent of the printer.

•Do not place the printer where chemical reactions occur, such as in laboratories or where air is mixed with salt or gas.

•Do not use a power voltage or frequency other than those specified.

•Do not plug/unplug the power cord or attach/detach the interface cable by simply grabbing the power cord or interface cable. Do not pull or carry the printer when the tension of the power cord or interface cable is increased.

•Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.

•Do not plug the power cord into an outlet with many loads.

•Do not spill drinks such as tea, coffee and juice on the printer or spray insecticide on the printer. If drink or water is spilled, first be sure to turn the power off and remove the power cord from the outlet, then consult our service personnel.

•Do not disassemble or modify the printer.

Discard or safely store the plastic packing bag. This bag should be kept away from children. If the bag is pulled over a child’s head, it may cause suffocation.

General Precautions

Caution

•Prior to operation, read the safety instructions carefully and observe them.

•Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.

•Be careful when moving or carrying the printer. Dropping the printer may cause injury or property damage.

•Make sure if you open the top cover, it is opened all the way. If only partially open, the cover could slam shut, possibly causing injury.

•When the cover is open, be careful of the corners of the cover. They could cause injury.

•Do not open the printer during printing.

•When cleaning the surface of the printer case, do not use the cloth that is soaked in thinner, trichloroethylene, benzine, ketone or similar chemicals.

•Do not use the printer where there is a lot of oil, iron particles, or dust.

•Do not spill liquids or spray insecticide on the printer.

•Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.

•Operate the control panel properly. A careless, rough handling may cause problems or malfunction. Do not use such sharp-edged tool as a ballpoint pen for operation.

•Be careful of the edges of the plates so injury or property damage is possible.

•If a problem occurs during printing, stop the printer immediately and unplug the power cord from the outlet.

•When printer trouble occurs, do not try to dissemble it. Instead, consult our service personnel.

Precautions When Installing the Printer

Caution

•Prior to operation, read the safety instructions carefully and observe them.

•Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air conditioner or heater or other source of unusually high or low temperature or humidity or excessive dust.

•Do not place the printer where chemical reactions occur, such as in a laboratory.

•Do not place the printer where air is mixed with salt or gas.

•The printer must sit on a firm, level surface where there is ample ventilation. Never allow the printer’s air vent to be blocked by a wall or other object.

•Do not put anything on the top of printer.

•Do not place the printer near a radio or television, and do not use the same wall outlet for the printer and radio or television. Radio or television reception could be adversely affected.

•Do not use a power voltage or frequency other than those specified.

•Do not put anything on the power cord or step on it.

•Do not drag or carry the printer with the power cord or interface cable.

•Avoid plugging the power cord into an outlet with many loads.

•Do not bundle the power cord when inserting the plug.

•Always grip the plug housing, not the cord, to plug/unplug the power cord.

•Make certain the power is turned off before connecting/disconnecting the interface cable.

•Avoid lengthening the signal cable or connecting it to any noise-producing device. If it is unavoidable, use the shielded cable or twisted pair for each signal.

•Place the printer near the outlet where the power cord can be unplugged easily to shut off power.

•Use the AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated and there will be danger of electric shock.

1 Setup

Confirmation of Carton Contents

Removing the Packing Material

The printer is shipped with adhesive tape in place to hold the top cover closed. Simply remove the two pieces of tape on either side of the top cover. Then simply open the cover by lifting up and tipping it backwards.

There is another strip of adhesive tape that must be removed which holds the mechanism closed for shipping. Remove the tape and attached paper by carefully peeling from the plastic case.

Retain the tape should you need to transport the printer again.

Check that the following accessories are included with the printer in the carton.

Power cord

Test label media

Printer

Note: The empty carton and packing materials should be stored for future shipping of the printer.

Setup

Caution

•Be careful when moving or carrying the printer and when taking the printer out of the carton. The printer may cause injury or property damage if dropped. Be sure to grip the printer housing firmly when taking it out of the carton. Do not grip the printer by the foam packing material which may break, causing the printer to drop.

•When opening the cover, open it all the way. If only part way open, the cover could slam shut, possibly causing injury.

•Be careful of the edge of the cover when the cover is opened. It may cause injury or property damage.

•Be careful of the edges of the metal plates so injury or property damage is possible.

Part Names and Functions

Front View

4

1

2

3

Part Names and Functions

Setup

Part Names and Functions

Rear View

1 Setup

Connection to Power

1.Check that the power switch to the printer is turned OFF.

2.Connect the connector of the power cord to the power cord inlet on the printer.

3.Insert the plug of the power cord in the AC outlet.

Power Switch

AC Outlet

Power Cord Inlet

Caution

Use an AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated and there will be danger of electric shock.

Driver Installation

The computer may automatically detect the presence of the new printer when it is first started, depending on the computer type, interface and operating system. Follow any on-screen instruction and also instructions supplied with any additional CD-ROM or floppy disk included with your printer.

Your supplier will assist you with the correct drivers and software which are compatible with your particular computer system.

Power ON/OFF

Turning on the power

1.Turn on the power switch on the back of the printer.

2.The POWER and PRINT LED are lit.

Operation Panel

Power Switch

Turning off the power

1.Turn off the power switch on the back of the printer.

2.The POWER and PRINT LED go off.

Power Switch