C3 6140 ошибка samsung

Hi @Lft1,

Welcome to the HP Support Community

I’d like to help!

Step 1: Perform a power reset on the printer.

1. Turn the printer on, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Unplug the power cord from the wall outlet.
5. Wait at least 60 seconds.
6. Plug the power cord back into the wall outlet.
      NOTE: HP Recommends connecting the printer power cord directly to the wall outlet
7. Reconnect the power cord to the rear of the printer.
8. Turn on the printer, if it does not automatically turn on.
9. Wait until the printer is idle and silent before you proceed.

Step 2: Check for packing materials and paper

Check the toner cartridge and printer for any packing materials and paper that might be causing the error message.

Turn off the printer.

Disconnect the power cord from the printer.

Figure: Disconnecting the power cord

Open the toner cartridge door.

Figure: Opening the toner cartridge door

Look for and remove any packing material such as cardboard, tape, or paper debris.

Figure: Example of removing packing material

Remove the toner cartridge.

Figure: Removing toner cartridge

Look for and remove any additional packing material or paper debris inside the toner cartridge area.

Check for and remove the orange tab on the toner cartridge.

Figure: Removing the orange tab

Check for and remove the protective sealing tape on the toner cartridge.

To remove the protective sealing tape, pull the tab away from the toner cartridge, and then discard.

Figure: Removing the protective sealing tape

Gently rock the toner cartridge from front to back to make sure the toner is distributed evenly.

Figure: Rocking the toner cartridge

Insert the toner cartridge into the printer, and then close the toner cartridge door.

Figure: Inserting the toner cartridge

Reconnect the power cord, and then turn on the printer.

If checking for and removing packing materials and paper did not resolve the issue, continue to the next step.

Step 2: Clean the electric contacts on the toner cartridge

The toner cartridge might have a faulty connection to the printer. Use a lint-free cloth to clean the toner cartridge contact (E-label).

Open the toner cartridge access door.

Remove the toner cartridge from its slot.

Use a lint-free cloth to wipe the toner cartridge contact (E-label) on the top left of the toner cartridge.

NOTE:

Coffee filters work well.

Figure : E-label on a toner cartridge

Insert the toner cartridge into its slot, and then close the toner cartridge access door.

If cleaning the E-label did not resolve the issue, continue to the next step.

You may also refer to this document link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up» on the bottom right to say “Thanks” for helping!

ANAND_ANDY
I am an HP Employee

Hi @Lft1,

Welcome to the HP Support Community

I’d like to help!

Step 1: Perform a power reset on the printer.

1. Turn the printer on, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Unplug the power cord from the wall outlet.
5. Wait at least 60 seconds.
6. Plug the power cord back into the wall outlet.
      NOTE: HP Recommends connecting the printer power cord directly to the wall outlet
7. Reconnect the power cord to the rear of the printer.
8. Turn on the printer, if it does not automatically turn on.
9. Wait until the printer is idle and silent before you proceed.

Step 2: Check for packing materials and paper

Check the toner cartridge and printer for any packing materials and paper that might be causing the error message.

Turn off the printer.

Disconnect the power cord from the printer.

Figure: Disconnecting the power cord

Open the toner cartridge door.

Figure: Opening the toner cartridge door

Look for and remove any packing material such as cardboard, tape, or paper debris.

Figure: Example of removing packing material

Remove the toner cartridge.

Figure: Removing toner cartridge

Look for and remove any additional packing material or paper debris inside the toner cartridge area.

Check for and remove the orange tab on the toner cartridge.

Figure: Removing the orange tab

Check for and remove the protective sealing tape on the toner cartridge.

To remove the protective sealing tape, pull the tab away from the toner cartridge, and then discard.

Figure: Removing the protective sealing tape

Gently rock the toner cartridge from front to back to make sure the toner is distributed evenly.

Figure: Rocking the toner cartridge

Insert the toner cartridge into the printer, and then close the toner cartridge door.

Figure: Inserting the toner cartridge

Reconnect the power cord, and then turn on the printer.

If checking for and removing packing materials and paper did not resolve the issue, continue to the next step.

Step 2: Clean the electric contacts on the toner cartridge

The toner cartridge might have a faulty connection to the printer. Use a lint-free cloth to clean the toner cartridge contact (E-label).

Open the toner cartridge access door.

Remove the toner cartridge from its slot.

Use a lint-free cloth to wipe the toner cartridge contact (E-label) on the top left of the toner cartridge.

NOTE:

Coffee filters work well.

Figure : E-label on a toner cartridge

Insert the toner cartridge into its slot, and then close the toner cartridge access door.

If cleaning the E-label did not resolve the issue, continue to the next step.

You may also refer to this document link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up» on the bottom right to say “Thanks” for helping!

ANAND_ANDY
I am an HP Employee

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Hi @leffers,

The erorr indicates the missing or damaged imaging uint.

I’d recommend you contact HP Phone Support in your region further for assistance.

Follow the instructions below to reach them:

1) Click on this link — https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

If you are having trouble navigating through the above options, it’s most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

Have a great day! 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up» on the bottom right to say “Thanks” for helping