Руководство пользователя
41
Русский
Сообщение
ON LINE
ЗАНЯТ (BUSY)
ДАННЫЕ ИМЕЮТСЯ (DATA PRESENT)
СЛОЖНОЕ ИЗОБРАЖЕНИЕ НА СТРАНИЦЕ АПРОКСИМАЦИЯ
(COMPLEX PAGE IMAGE APPROXIMATED)
МАЛО ТОНЕРА (TONER LOW)
ЗАМЕНИТЬ БАРАБАН (CHANGE DRUM)
СРОК СЛУЖБЫ НАГРЕВАТЕЛЯ (FUSER LIFE)
СРОК СЛУЖБЫ РЕМНЯ (BELT LIFE)
ЖДЕТ РУЧНОЙ ПОДАЧИ (WAITING FOR MANUAL FEED)
НЕТ БУМАГИ (PAPER EMPTY)
ËÎÒÎÊn НЕ УСТАНОВЛЕН (TRAY n NOT INSTALLED)
НЕ МОЖЕТ ПРИМЕНЯТЬ БУМАГУ А6 НА 2-ОМ ЛОТКЕ (CANNOT USE
A6 PAPER ON 2ND TRAY)
1-ЫЙ ЛОТОК ТРЕБУЕТ УСТАНОВКИ (1ST TRAY INSTALL REQUEST)
ТРЕБОВАНИЕ ЗАМЕНЫ БУМАГИ (PAPER CHANGE REQUEST)
ПЕРЕПОЛНЕНИЕ ПАМЯТИ (MEMORY OVERFLOW)
СЛОЖНОСТЬ ИЗОБРАЖЕНИЯ НА СТРАНИЦЕ. НЕ ВЫПОЛНЕНО
(COMPLEX PAGE IMAGING INCOMPLETE)
ОШИБКА НА ПЕРЕДНЕМ ЛОТКЕ (FRONT TRAY ERROR)
НЕТ ТОНЕРА (TONER EMPTY)
КОНТЕЙНЕР С ТОНЕРОМ ПОЛОН (WASTE TONER FULL)
Причина и возможное требуемое действие
Принтер готов.
Задание обрабатывается.
Предстоит напечатать полученные данные.
Данная страница слишком сложна и упрощается. Это может привести к понижению качества изображения. Попробуйте выбрать разрешение 300 т. на дюйм.
Если это происходит часто рекомендуется рассмотреть возможность увеличения памяти.
Один или более картриджей тонера почти пусты. Лампы состояния покажут, какого именно цвета (цветов).
Один из печатных барабанов требует замены(CCCCC показывает цвет).Лампы состояния также покажут, какого именно цвета (цветов).
Конец срока службы нагревателя, и требуется его замена.
Транспортировочный ремень требует замены ввиду окончания срока службы.
Принтер требует подачи бумаги через прорезь передней ручной подачи.
Кончилась бумага
Указанный лоток для бумаги установлен неправильно
Второй лоток для бумаги не может подавать бумагу размера А6. Пользуйтесь лотком 1 или прорезью для ручной подачи.
Принтер пытается автоматически переключиться на второй лоток, когда в 1-ом лотке кончилась бумага. Вы должны оставить Лоток 1 на месте.
Принтер требует бумагу другого размера в указанном лотке
Даная страница слишком сложна и не может быть напечатана. Попробуйте разрешение 300 т. на дюйм.Если это происходит часто, рекомендуется рассмотреть
вопрос об увеличении памяти.
Явление, называемое перегрузка печати имеет место из-за высокой сложности печатаемой страницы.Попробуйте разрешение 300 т. на дюйм.Если это
происходит часто, рекомендуется рассмотреть вопрос об увеличении памяти.
Обнаружена ошибка в исходном положении переднего подателя. Проверьте его правильную установку и закрытие крышки узла переднего родателя.
Кончился тонер указанного цвета. Установите новый картридж с тонером.
Контейнер для отработанного тонера заполнен. Установите новый.
Сообщения на дисплее и решение проблем
8cuRU.p65
1/31/98, 1:34 AM
41
Обращаю внимание, что ошибки с номерами 300-600 являются пользовательскими ошибками, которые кроме номера содержат довольно подробное описание самой ошибки, а при нажатии на кнопку HELP можно получить подробное описание того, как эти ошибки разрешить.*Некоторые из этих ошибок приведены ниже
Пользовательские ошибки
I have a problem with my Oki C5300. After initializion, the control panel always displays the error message : “Replace Belt 356: Belt life” while it is OK if it is intalled on OKI C3200 or C5150 that I have. Error code 356 indicates the waste toner tank is full. Belt life indicates the life of the tranfer belt is ended. And OKI asks you to purchase a new belt with the price is at least $180 on Ebay.
Via Internet, I found few solutions to help resetting without purchasing the new one. For example, from US to UK or Australia, the resetting kit cost changes from $14 to $40.
Obviously, this type of error is bringing bucks to somebody!
For me, I don’t want to spend a lot of money for one thing that I know exactly it is good for other Oki printers that I own.
I found a post related when I google “Belt resetting on C5300n”.
Following are the instructions:
1. Turn on the printer while holding both the “+” and the “&” buttons at the same time until the user menu appears on the monitor.
2. Scrolling up or down by pressing “+” or “-” for “ENGINE DIAG MODE.” Press “Enter” to enter the “DIAGNOSTIC MODE xx.xx.xx” section.
3. Press and hold both the “-” and “On-line” buttons until “ENG DIAG LEVEL 2” is displayed.
4. Scrolling up or down by pressing “+” or “-” for “CONSUMABLE COUNTER SET” then press “Enter.”
5. Scrolling up or down by pressing “+” or “-” to find your consumable item. Press “Enter.”
6. Press “Cancel” to decrease the number or press “On-line” button to increase the number. You can also press the “+” or “-” for adjustment.
7. Hold these three buttons simultaneously until the “*” appears next to the digital count: On-line, Cancel, and Back.
8. Reset the consumable’s count to the number you selected, for instance, 50.
I have tried this procedure however it does not work.
Why?
Why?
Why ?
Oh, I understand why…
The reason is this error message is not caused by the transfer bell but by the printer itself. The first time error, Oki gives you a favor to keep on with 500 pages. After 500 pages if you do not replace the belt, then this error is stamped on the RAM with no excuse every time you turn on C5300,
Instead of Oki C5300 I tried Google Oki C5200, because I think the operation system of two printers is same. I am lucky. I would like to share to everybody about my experiences. Hope this post may help you in the case you want to reset your belt, drum, fuser.
I also thank the author of this post. Yours helps me solve a very difficult problem, bring my printer back to normal. No more “replace Belt, 356: Belt life” is displayed.
Oki C5200N Consumable Reset
,
If you are replacing your consumable due to an error message on the printer saying its life is out or if you have
, .
a malfunctioning consumable you will need to reset the life remaining percentage on the printer These percentages are
.
not stored in any way by the consumables and are kept in the printers NV Ram Below are the steps to reset all of the
( , , , ) . ,
counts ie fuser belt toner etc at once If you are using the network port please make a copy of your settings prior to
. . , .
doing a reset You may need to reassign your network settings after the reset This is not common but possible If you
, . .
are using the usb port it will remain unaffected Here are the steps for the consumable resets
1. (+/-) .
Turn machine on while pushing and holding the two menu buttons at same time
2. ” “
Menu window will show OKI USER
3. ” ” . .
Scroll to Engine Dialog Mode is indicated Push ENTER button
4. ” .. – .
Diagnostic Mode xx xx xx S Mode is indicated
5. “- ” . .
Scroll to NV Ram initial is indicated Push ENTER
6. “– 1”.
Window shows NV Ram Initial Table
7. 10 “
Push ONLINE and ENTER Buttons simultaneously and HOLD for seconds after you see
executing Reset
“
appear
.
in menu window
8. .
Restart printer
, , 100%
All toner drum fuser and transfer belt figures return to
,
Some users especially C
5150
.
N owners may have a toner sensor error after installing used sets of toner cartridges The
. . .
error is sporadic and can be bypassed The toner sensor check needs to be disabled Here are the instructions
1. (+/-) .
Turn machine on while pushing and holding the menu buttons at same time
2. ” “
Menu window will show OKI USER
3. ” ” . .
Scroll to Engine Dialog Mode is indicated Push Enter button
4. ” .. – .
Diagnostic Mode xx xx xx S Mode is indicated
5. (- +) ( = 2) .
Press or button until “ENGINE PARAMETER SET ” is displayed
6.
Push Enter button
7. ” = ” .
TONER SENSOR ENABLE is displayed
8.
Push Enter button
9. (- +) ” = ” .
Press or TONER SENSOR DISABLE is displayed
10. “-/” .
press ON LINE CANCEL buttons at same time
11. (*) .
is displayed
12.
Restart Printer
-
11-26-2007
#1
Oki c9300 Belt life/Waste Toner
Ok… First let me say I am a novice but all we have here, short of calling in the calvary, which I will do if need be, but I am not without skills and am capable of simple maintenance. (If I have the proper info)
I work for a catholic school system (so we get a lot of donated «read old» stuff) A while ago we received an Okidata C9300 color printer. We dumped some money into it and it seemed to be working fine. We got the «Belt near life» error so we replaced the transfer belt and that error went away, working fine again.
Not too much later (month or so) we received an error saying the belt was done and it won’t print anymore. I did some research and found out how to reset all the consumables, which I did but no luck still have a giant paper weight.
I contacted a local tech and he claims it is a full waste toner bottle. I really don’t want to pay 140 dollars for someone to come out and empty a bottle, unfortunately, I do not with a cursory look seem to be able to find it, and can’t seem to find any diagrams or info with regards to where it is located at. I would like to know what I’m looking for before opening up as I don’t want to spend a lot of time with the hood open, as it were.
Any help, advise, info, etc… would be greatly appreciated.
Mark
Tech Support
Greater Muskegon Catholic Schools
-
11-26-2007
#2
The waste toner container is on bottom of the the transfer belt, you may be able to remove and empty it but it’s messy. I have done it. A white plastic box on the underside.
-
11-28-2007
#3
Thanks Jeffmoi
I emptied the toner out and so far I am not seeing the error, but I’m not sure if it is fixed yet, because now I am getting a 310 error (top cover not closed)
I can’t figure out what I could have possibly done, to cause this error to appear. The cover is shutting and clicking shut, there doesn’t seem to be any missing pieces, all the metal contacts seem to be present and in place…
Can anyone point me in the right direction? What to look for?
-
12-04-2007
#4
you are right, the 310 error is the cover open error, you could have a bad switch, try adjusting the switch metal actuator up(bend it), or replaced the switch, make sure nothing is obstructing the cover from closing properly.
Also make sure the belt, the fuser and the drums are seated all the way down. Check that the plastic on the cover that pushes the sensor down is not broken. One question, was the belt you put in new? usually takes the life of the belt to fill the bottom container, which I believe is 80K pages on the C9300. E-mail me if you have any questions.
-
12-04-2007
#5
Thank you, both, Jeffmoi and Walter. (It’s up and running!!)
It was the metal actuator, for the cover, it was off to one side. I was able to gently bend it back and I was good to go.
As I said earlier I had emptied the waste toner out, (and no Walter, It wasn’t full. I did empty it though.) but I still had the «belt life» error. I took all the consumables out again, and used compressed air to clean out below where the transfer belt sits, and in all the cracks and crevices. I also made sure any moving parts I could see, freely, moved. I put the consumables back, turned it on, and voila! Up and running.
I am not entirely sure, exactly, what it was that was causing it, nor for that matter what it was I did that resolved it, but it was your input that led me in the right direction so thank you for the help
Mark.
-
12-04-2007
#6
That’s good, but you should not blow the excess toner, but you should vacuumed it or wipe it. The reason for it is that the dust may block the registration sensors, plus other sensors and the Printheads above on the cover, these printheads have tiny LED’s and those form the image on the drums. Cleaned the heads periodically with a lint free alcohol pad.
Good luck
-
02-25-2008
#7
-
02-26-2008
#8
No , the toner waste goes at the bottom of transfer belt
-
02-26-2008
#9
End Of Life, not Near End.
You have just discovered what I did a few years back. The cartridge (toner, drum, or transfer belt) must be replaced at end of life, not near end. If the cartridge is replaced early, the counter is not reset, but the resistor/fuse in the cartridge is blown (so it cannot reset the counter a second time). When the counter reaches life, only a new cartridge whose resistor/fuse is not blown can reset the counter.
Oki told me to install a new cartridge, regardless of how old it is. It’s dumb, but true.
-
02-26-2008
#10
Waste toner
I’m confused, but that’s not unusual. I pulled apart a yellow starter cartridge just to see what was inside. It appeared to me that there are two compartments in the cartridge. The front compartment seemed to hold new toner, and the compartment behind it seemed to have dirty yellow toner. It looked to me like the dirty yellow toner somehow traveled back to the cartridge via an auger in the stud that you mount the cartridge on. It occurred to me that if a person was refilling a cartridge with aftermarket toner, and they didn’t empty the back waste toner compartment, that eventually it would get so full that it would clog up and stop the little plastic gear from turning and you would get an error message. I’m guessing that some sensors in this area must rely on the physical resistance of this or that, since there doesn’t seem to be any electrical connections in a starter cartridge.
— 75 —
6. Troubleshooting
Error Messages
Please see the explanation of the message and handle the problem.
At «XXX», a different message is displayed depending on the printer status.
If [Please see HELP for details] is displayed on the bottom line of the display screen, press
the «HELP» button to display the error code and solution.
Message Error
code
Indicato
r
Cause/Solution
Detected an abnormality of
internal database.
The data must be deleted.
After pressing [Enter], the
data will be deleted, and
then reboot.
— — Database in the machine has been broken.
Press «ENTER» button.
PU Flash Error — Goes off Turn off the machine, and then back on.
If the same error occurs, contact your dealer.
Data Present — — Data remains unprinted.
To manually print, press «ON LINE» button.
To delete the data without printing, press «CANCEL» button.
Changing Language
Please wait
— Blinks Display language is being changed.
Wait for a while.
Language Change Failed
Error num: %CODE%
— Blinks Switching display languages failed.
Press the power button to turn off the machine, and then back
on.
XXX
%COLOR% Toner Low.
Search keyword: P10081
— Lights up The toner indicated on the screen is low. Have a new toner
cartridge ready.
And replace the old image drums with new ones after a
message for replacement of image drum appears.
XXX
%COLOR% Waste Toner
Full. Replace Toner.
Search keyword: P40028
— Lights up Waste toner is full. Replace with a new toner cartridge of the
indicated color.
The printer can be used for a while when the front cover is
opened and closed. However, replace with a new toner cartridge
quickly as the image drum might become damaged.
XXX
%COLOR% Toner Sensor
Error.
%COLOR% Non
Recommended Toner.
Search keyword: P40947
— Lights up An optimum toner cartridge is not installed.
Use a toner cartridge that matches your machine.
The print quality is not guaranteed.
XXX
Toner Sensor Error.
Search keyword: P40959
540, 541,
542, 543
Lights up Something is wrong with the toner sensor of the indicated color
or the image drum is not installed correctly.
Install the toner cartridge or image drum of the indicated color
correctly.
If the error occurred in Yellow (Y) or Magenta (M), make sure
that the blue knob on the belt unit is turned sideway.
If the same error occurs, contact your dealer.
540: Yellow, 541: Magenta (red), 542: Cyan (blue), 543: Black
XXX
Error Postscript
— — A postscript error has occurred.
The job has been dismissed.
XXX
PDL Error Occurred
— — PDL error has occurred.
To erase the message, press «ENTER» button.
XXX
%COLOR% Image Drum
Near Life.
Search keyword: P10076
— Lights up Prepare new image drums.
And replace the old image drums with new ones after a
message for replacement of image drum appears.
XXX
Fuser Unit Near Life.
Search keyword: P10979
— Lights up Prepare a new fuser unit.
And replace the old fuser unit with new ones after a message for
replacement of fuser unit appears.
XXX
Belt Unit Near Life.
Search keyword: P10978
— Lights up Prepare a new belt unit.
And replace the old belt unit with new ones after a message for
replacement of belt unit appears.
XXX
Non Recommended Fuser
Unit Detected.
Search keyword: P40439
— Lights up An optimum fuser unit is not installed.
Use a fuser unit that matches your machine.
The print quality is not guaranteed.
XXX
Change Fuser Unit.
Search keyword: P40971
— Lights up The fuser unit reaches its lifetime.
Replace the fuser unit with a new one.
XXX
Non Recommended Belt
Unit Detected.
Search keyword: P40444
— Lights up An optimum belt unit is not installed.
Use a belt unit that matches your machine.
The print quality is not guaranteed.
XXX
Change Belt Unit.
Search keyword: P40970
— Lights up The belt unit reaches its lifetime.
Replace the belt unit with a new one.
XXX
%COLOR% Toner Empty.
Search keyword: P40028
— Lights up The toner indicated on the screen is empty. Replace the empty
toner cartridge with a new one.
XXX
%COLOR% Toner Not
Installed.
Search keyword: P40902
— Lights up The toner cartridge of the indicated color is not installed
correctly.
Install the toner cartridge correctly.
Message Error
code
Indicato
r
Cause/Solution
Коды ошибок OKI, сервисные коды и фатальные ошибки цветных принтеров и МФУ OKI (Service Call, Fatal Error, Error Code) расшифровка фатальной ошибки, обнуление сервисной ошибки, сброс ошибки OKI. Что делать при появлении на экране аппарата критической | фатальной ошибки:
Вызов технической помощи
XXX: Неисправимая ошибка
Появление фатальных/неисправимых ошибок с индикацией сервисного кода (ХХХ на сообщении выше) обычно означает наличие довольно серьёзной ошибки в принтере, которая не может быть разрешена простым выключением/включением. Ниже можно ввести номер ошибки и получить её описание. Эта информация предоставляется только как справочная: решение о корректных действиях по устранению ошибки должен принимать авторизованный сервисный инженер!
Обратите внимание, что процедуры сброса ошибок не существует: после устранения причины возникновения ошибки, сообщение об ошибке автоматически пропадает с дисплея принтера!
Для получения описания фатальной ошибки введите её номер в соответствующее поле ниже и нажмите кнопку [Расшифровать ошибку]. Например, при появлении ошибки, как указано на изображении ниже, нужно ввести в поле ввода число 134 и получить описание ошибки.
Обращаю внимание, что ошибки с номерами 300-600 являются пользовательскими ошибками, которые кроме номера содержат довольно подробное
описание самой ошибки, а при нажатии на кнопку HELP можно получить подробное описание того, как эти ошибки разрешить.*
Сведения об ошибках, расшифровку которых можно получить выше, подходят для следующих цветных принтеров и МФУ OKI:
C301 / C310 / C321 / C330 / C3100 / C3200 / C3300 / C331 / C332 / C3400 / C3450 / C3520 MFP / C3530 MFP / C3600 / C510 / C5100 / C511 / C5200 / C530 /
C5300 / C531 / C532 / C5400 / C542 / C5510 MFP / C5540 MFP / C5550 MFP / C5600 / C5650 / C5700 / C5750 / C5800 / C5850 / C5900 / C5950 / C610 / C612 /
C710 / C711 / C711WT / C712 / C7100 / C7200 / C7300 / C7350 / C801 / C810 / C821 / C822 / C823 / C824 / C830 / C831 / C833 / C834 / C841 / C843 / C844 / C8600 / C8800 /
C9200 / C9300 / C9400 / C9500 / C9600 / C9650 / C9655 / C911 / C931 / C9800 / C9800 MFP / C9850 / C9850 MFP / MC332 / MC342 / MC350 / MC351 / MC352 /
MC360 / MC361 / MC362 / MC363 / MC560 / MC561 / MC562 / MC563 / MC573 / MC760 / MC770 / MC780 / MC851 / MC853 / MC860 / MC861 / MC873 / Pro6410NC /
Pro7411WT / Pro8432WT / Pro9420WT / Pro9431 / Pro9541 / Pro9542 / Pro9431E / Pro9541E / Pro9542E
* — ошибки распространяются только на принтеры OKI C9600 / C9650 / C9800 / C9850 и МФУ на их базе
Четырехзначные ошибки распространяются только на принтеры C911/C931, ES9431/ES9541/ES9542 и Pro9431/Pro9541/Pro9542.
Список ошибок существенно пополнен по сравнению с той версией, что была ранее размещена на старой версии этого сайта и скопипастена всеми, кому не лень. Именно поэтому теперь отображается не таблица,
а форма для расшифровки конкретной ошибки.
Дата последнего обновления базы ошибок:
26 Апреля 2022.