Asus maximus v gene ошибка 55

It’s been quite a while since I built a computer but I decided to give it a try for a new hypervisor/NAS box at home. I picked up an Asus Maximus VI Gene motherboard since it had some good parts installed and it seems to work well with Linux. This was my first time doing water cooling for the CPU and I picked up a Seidon 240M after getting some recommendations.

Rubber hits the road #

Once everything was in the box and the power was applied, I was stuck with an error code. There’s a two-digit LCD display on the motherboard that rapidly flips between different codes during boot-up. If it stays on a code for a while and you don’t get any display output, you have a problem. For me, this Asus Q code was 55.

The manual says it means that RAM isn’t installed. I pulled out my four sticks of RAM and reseated all of them. I still got the same error. After reading a bunch of forum posts, I ran through a lot of troubleshooting steps:

• Reseat the RAM
• Try one stick of RAM and add more until the error comes back
• Reseat the CPU cooler (at least three times)
• Reseat the CPU (at least three times)
• Upgrade the BIOS
• Clear the CMOS
• Curse loudly, drink a beer, and come back

I still had error 55 and wasn’t going anywhere fast. After some further testing, I found that if I left the two RAM slots next to the CPU empty, the system would boot. If I put any RAM in the two left RAM slots (A1 and A2), the system wouldn’t boot. Here’s an excerpt from the manual:

CPU is on the left. RAM slots are A1, A2, B1, B2, left to right.

Fine-tuning the Google search #

I adjusted my Google terms to include “A1 A2 slots” and found more posts talking about CPU coolers being installed incorrectly. Mine had to be correct — I installed it four times! I decided to try re-installing it one last time.

When I removed the CPU cooler from the CPU, I noticed something strange. There are four standoffs around the CPU that the cooler would attach to with screws. Those standoffs screwed into posts that connected to a bracket on the back of the motherboard.

The lower two standoffs are highlighted.

I removed the two standoffs that were closest to the A1/A2 RAM slots and noticed something peculiar. One side of the standoff had a black coating that seemed a bit tacky while the other side of the standoff was bare metal. Three of the standoffs had the black side down (against the board) while one had the black side up. I unscrewed that standoff and found that the bare metal side was wedged firmly onto some connections that run from the CPU to the A1/A2 RAM slots. Could this be the issue?

Eureka #

After double-checking all of the CPU cooler standoffs and attaching the cooler to the board, I crossed my fingers and hit the power button. The machine shot through POST and I was staring down a Fedora logo that quickly led to a GDM login.

The culprit

I don’t talk about hardware too often on the blog, but I certainly hopes this helps someone else who is desperately trying to find a solution.

Thread: Error Code 55 (Maximus VI Hero)

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Error Code 55 (Maximus VI Hero)

Hello, I’m building a PC for the first time. Earlier, I had error code 00, i took it out of the case and tried, it fixed itself. Now, I have error code 55. I consulted the manual, and it said that it needed ram. So I reseated the ram in the 4 different slots. I also tried using 3 different sticks of ram, Error 55 on and on (2 of them factory new and 2 are from the previous computer). I tried resetting my CMOS, error 55. I loosened up my fan, 55. I reseated the cpu. I reseated pretty much everything. I tried updating the BIOS through the flash thingy, even though it was updated already. Halp? Like I said, I’m building for the first time, so if picked parts horribly wrong, I’m sorry for the pain.

EDIT: There should be a song dedicated to error 55.

Last edited by burntcheese; 01-05-2015 at 05:02 AM .

Moderator Array Nate152 PC Specs

Join Date Feb 2013 Reputation 386 Posts 17,480

The ripjaws x ram is on the QVL list for your motherboard so it should work. The bios update seemed to work as you went from code 00 to code 55.

All the parts you’ve chosen are compatible so that means there is a problem somewhere. Try with just 1 stick in slot A1.

You say you’ve loosened your fan, I hope that means you’ve loosened your cpu cooler a touch, sometimes an over tightened cpu cooler can cause code 55. If this does not help, remove your cpu cooler and cpu and check the socket pins very close in good light with a magnifying glass for any bent or misaligned socket pins. Make sure they are ALL evenly spaced. Look carefully.

****, 3 bent pins. The bottom right one is more visible if you were there. What now?

ROG Member Array AliceInBroadband PC Specs

Join Date Jan 2015 Reputation 10 Posts 11

You have several options, with Risk running inversely proportional to Cost on the scale.

1. Contact Asus Support and see if they can do anything for you.

2. You could send it to a local PC-Repair shop and have them fix it for you, most shops in my experience have dealt with this sort of problem before (I bent the pins on an old AMD CPU back 2005 or so and I took it in and they fixed my blunder for me).

3. And here is the most risky one. You can repair it yourself. I myself however do not recommend this and urge you to rather contact Asus about the problem, however, for the sake of education: Take a standard mechanical pencil — the kind that holds sticks of lead — and remove all the lead from it. Proceed — preferably with a magnifying glass to aid your vision — to straighten out the pins using the front of the mechanical pencil. You run the risk of breaking the pins off completely or bending them into an even worse condition and thus I wouldn’t recommend you do this unless you have a lot of money or have no other options.

I hope you can get this fixed. Its not a nice situation to be dealing with. Next time you install your CPU, be absolutely sure you have orientated it 100% correctly. Never force the CPU in. As a rule of thumb, I always let the CPU put itself in place — in other words, I simply ‘drop’ it in and let gravity do the work as apposed to pushing it in.

Moderator Array Nate152 PC Specs

Join Date Feb 2013 Reputation 386 Posts 17,480

Since there are only 3 bent ones, you could try straightening them yourself with a small thin blade pocket knife or a toothpick. I have seen people here straighten bent socket pins with success. Good light, a good eye and a steady hand are a must when doing this. BE EXTREMELY CAREFUL not to damage any of the other pins.

If you don’t feel comfortable doing it, you can take it to a pc shop or maybe a jeweler could do it for you.

Last edited by Nate152; 01-06-2015 at 03:47 AM .

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Thread: Maximus Hero X — Error 55 — Troubleshooting Help

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Maximus Hero X — Error 55 — Troubleshooting Help

Hello everyone and thank you all in advance. This my first «big boy» motherboard and I’m a bit overwhelmed with all the options available to me (in a good way).

So I can’t get my computer to even load the BIOS if I have stock speed RAM in A1 or A2 (the two closest to the CPU, pretty sure they’re A). Boots no problem with any of the 4 sticks in B1 and B2 in solo or duo configurations. The motherboard read-out will hang with the code CC and finally error out to 55.

I have basically tried all the non-voltage tweak settings listed in this thread from the IX Hero forum: https://rog.asus.com/forum/showthrea. 1-A2-populated (seemed pertinent since it was the same problem). I didn’t try the voltage tweaks since my understanding is that should have only been a potential issue if I could boot from the slots with just a single stick of RAM in them but not with all 4 slots populated.

So just to recap:
-No bent pins that I could see
-CPU isn’t bent (both spreader and PCB check out with a level, and yes this was interesting to try to do since its so small)
-Tried with/without the heatsink just to see
-Cleaned the bottom of the CPU with 99% Isopropyl Alcohol just to be sure and used compressed air to clean out anything in the motherboard socket.
-Reseated the CPU 3 times in the process.
-Populated each RAM slot with individual sticks of RAM and then tested working slots with RAM in the other slots individually. Only the farthest two from CPU socket (I think B1/B2) worked in either situation.
-Fully tested the durability of the Reset CMOS button pushing it quite often.

Everything is @ stock settings outside of disabling MCE when I was able to get into the BIOS by having RAM in the «good» slots. This was done after it already wasn’t booting properly with a single stick of RAM. I tried flashing the BIOS to the newest version on the website as of 10/24/17 to no avail.

The RAM does receive power being plugged in as the RGB turns on and syncs up with the other RAM. Not sure if this is important but figure I’ll be as complete as possible.

These are the specs:
i7-8700k @ stock
GSkill TridentZ RGB C14 3200mHz 32gb (4×8) kit w/o the XMP activated (It’s on the QVL)
Alpha Cool Eisbaer 420mm Radiator (didn’t feel like bending tubes =P)
Maximus X Hero Wifi
Samsung 960 Pro main 960 Evo data drives
Gigabyte Aorus 1080Ti Extreme Edition (Birthday Gift, would have gotten ASUS myself)

What I’m looking for is a *most likely* culprit as I do understand there are entirely too many potential issues associated with Error 55. It’s basically impossible to get another 8700K at the moment so naturally I can’t *test* that all too easily but whatever suggestions you can give me I’m willing to try.

Thank you all so much for reading this and I hope we can sort this out. The machine runs beautifully when I can get it to work.

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Asus MAXIMUS VII Hero Q-code 55.

Iriso

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Hello everyone,
After 1st boot I get the error 55 on vii hero motherboard and no signal on monitor. It is supposed to be memory error caused by pins bending or sliding of cpu pads or memory sticks incompatibility but I checked everything and it seems to be fine. No pins are bent and the CPU waterblock sits correctly with all screws even, the memory sticks are compatible and I even flash updated the bios to last version supported by my CPU but I still get the 55 error no matter in which memory slot I installed the memory stick(I tried putting both in all combinations and by one in each slot). I am grateful for any suggestions.

CPU:i7-4790k
CPU cooler:swiftech h220-x
RAM:Corsair vengeance LP 1600 mHz
MOBO:Asus MAXIMUS VII hero

Darkbreeze

Retired Mod

I’d look at this,

as possible solutions. There’s a good chance of a bad module. You might want to talk with Corsair or ASUS on the issue as well and setup an RMA if none of those solutions addresses the issue.

Darkbreeze

Retired Mod

I’d look at this,

as possible solutions. There’s a good chance of a bad module. You might want to talk with Corsair or ASUS on the issue as well and setup an RMA if none of those solutions addresses the issue.

Dark Lord of Tech

Retired Moderator

Iriso

Reputable

I’d look at this,

as possible solutions. There’s a good chance of a bad module. You might want to talk with Corsair or ASUS on the issue as well and setup an RMA if none of those solutions addresses the issue.

Tried all of that, it might be a bad module. I’ll make a double check on everything.

Iriso

Reputable

It sits just enough to get screws into the backplate, so in my opinion it’s fine.

Darkbreeze

Retired Mod

Iriso

Reputable

Would you mind explaining me how to boot memtest86 if I can’t get into Bios?

Darkbreeze

Retired Mod

Would you mind explaining me how to boot memtest86 if I can’t get into Bios?

My bad. I was thinking you said it worked with a single stick. If you can’t boot with any of the modules you bought, have you tried other modules? Do you maybe have a stick of DDR3 from another rig? Have you tried booting with NO cpu cooler installed, just to see if it posts? Surprisingly, I’ve seen a few threads where this has worked and after several mountings of the aftermarket cooler not working but the stock cooler working it was determined that either they HAD been overtightened, that they didn’t use the plastic shield under the backplate or that the board was faulty.

Iriso

Reputable

Would you mind explaining me how to boot memtest86 if I can’t get into Bios?

My bad. I was thinking you said it worked with a single stick. If you can’t boot with any of the modules you bought, have you tried other modules? Do you maybe have a stick of DDR3 from another rig? Have you tried booting with NO cpu cooler installed, just to see if it posts? Surprisingly, I’ve seen a few threads where this has worked and after several mountings of the aftermarket cooler not working but the stock cooler working it was determined that either they HAD been overtightened, that they didn’t use the plastic shield under the backplate or that the board was faulty.

I alredy tried booting with no CPU cooler, it didn’t work and unfortunatly I don’t have another DDR3 stick nor another MOBO. I decided on sending parts back to reseller so that he can check them and see if there’s anything wrong with them. I will post an update when he will answer.

Darkbreeze

Retired Mod

gbakmars

Distinguished

TOPIC: A1 and B1 Failure on Maximus VII Hero

I posted this on the Asus VIP forum and have not received a response; so I thought I would paste it in here. I haven’t finished reading this thread and may be pleasantly surprised. The reason for my reply is to illuminate the ever-present dark places on the path that would be solved by someone in the building just turning on a few light switches. Very few large corporations are going to do this because that action is falsely perceived to be a sign of weakness.

Hi there! This is hard to believe for I, as far as it appears here, have the exact same issue; but I am typing this reply to what appears to be an unanswered question.

Did you ever get a response?

I am running Corsair Platinum 1866 C9 1.5v 2X8GB kits. I know with 100% certainty that the memory is not the issue. I also own another identical Hero, 3 Z97-WS boards, 1 VII Gene, and 3 Z97-A boards and all I am running is Platinum. I have the resources to run trial and error on the Memory!

I built the first Hero 12-12-2014 and it is running two of the above mention kits and is running flawlessly. I have finished the 2nd Hero build just within the past few days, although they were purchased together off the same shelf at MicroC.

Asus has seen this problem; this I know for 100% certainty.

Asus distributed BIOS updates which now are no where to be found except if one should wander over to, say for example, the Asus VII Gene Downloads; and low and behold there it is.

I have backed down in BIOS releases.

I have run so many different scenarios that I am dizzy!

If I were to go with my gut, I would venture to say that this is not a hardware issue. I even went so far as to run 2 X 8 GB in A2 and B2 and right before I entered the BIOS, I pushed in 2 X8
GB’s into A1 and B1.

What I found reported in the BIOS was identical information from A1,A2 and B1,B2 ! All accounted for and specs were identical for all 4!

What bothers me more than anything is that I can find answers to issues that Asus has to already have the answers for, but withholds the information, preventing it from filtering down to the «Customer-Technician» connection.

This is a terrible waste of a customer’s time and energy. What foolish person came up with the slogan for a «drink»; «Image is Everything, Thirst is Nothing!»? And why as customers do we just as foolishly entrust our resources to any Corporation which builds on this kind of foundation?

I would expect a quick and clear response from Asus; without first trying to «Assess my problem», for the problem is within the walls and halls of Asus.

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