Adobe premiere ошибка importer mpeg

Okay, first some system specs:

Macbook Pro

2.2 GHz Intel Core i7

8 GB RAM

Radeon HD 6750

OSX Lion 10.7.5

Premiere Pro CS6 (updated to lastest available version)

—I remember installing updates a few days ago (maybe last week), but don’t remember if any of them were for Premiere and could possibly be the problem.

The trouble I’m having is with one .MTS clip. I have a timeline about 20 minutes in length. I edited the whole thing and had no problems the whole time, with any clip. All clips originally imported correctly, played back fine, etc.

I exported a copy for client review (from Media Encoder CS6) the other day. One clip (the .MTS clip in question) showed as «Media Offline». It is not offline, I did not move the clip, etc. I unlinked the clip in the project, relinked it, and it did show up in the project and was able to be played back.

Exported another copy, found the same error occured with just this one clip. Now I’m noticing that when I open the project, I receive the error in the topic title (A low level exception occured in: Importer MPEG (Importer). The clip will not play back and shows up as «Media Pending», as if it’s not coming in correctly. Unlinking and relinking doesn’t fix the issue.

I have many other .MTS clips in my timeline. All of them work correctly, play back correctly, and export correctly. There doesn’t seem to be any inherent problem with the clip itself; it plays back smoothly in VLC, and I’ve transcoded it to a .mov to try and just bring that in and get around this stupid issue. This didn’t work either; I unlink the clip, then relink to the transcoded .mov — it actually will play back in the preview monitor, but will not display when trying to view it on my timeline. I have also created a copy of the project, tried this inside of the copy, as well as created a new sequence and pasted over the information; none of that worked either. There are also other sequences this clip is on, and it will not play back in any of them either, but as I mentioned, plays back in the preview.

I did find one other topic with a similar issue; they recommend deactivating Premiere, restarting the computer, and activating it again. I did do a restart initially to try and diagnose the problem, but to no avail. I tried deactivating the program, but the Adobe Application Manager doesn’t load; it has almost never loaded for me whenever I try to use it, which is frustrating in and of itself.

I tried creating an entirely new project and importing the other project. When I did this Premiere just froze; I’m assuming it can’t handle all the pieces (it’s a fairly complex project with hundreds of clips) and they are also coming off an external drive through a USB 3.0 cable.

I’ve temporarily «fixed» this by bringing in the transcoded clip, resyncing it to to the spot I need it in, and cutting it as necessary. I typed this post as I went and tried various things, and while I’ve found my way around the problem, it doesn’t really solve it. I opened another old project that was very similar to this one and also encountered the same error message. I didn’t stick around to find out if there was just one clip causing the issue; the fact that it was there was enough for me.

So, what do I need to be doing here? I’m guessing the stock answer is to uninstall Premiere and reinstall it, which I don’t want to do unless I have to since it’s a pain in the ass. I’m kind of through the problem for this project, but want to be able to deal with it for the future. Hoping someone with knowledge can chime in and tell me whether it’s the update from the other day causing this.

If the answer is to uninstall and reinstall Premiere, do I need to run some cleaner tool? I vaguely remember hearing about that before in regards to uninstalling and reinstalling.

Okay, first some system specs:

Macbook Pro

2.2 GHz Intel Core i7

8 GB RAM

Radeon HD 6750

OSX Lion 10.7.5

Premiere Pro CS6 (updated to lastest available version)

—I remember installing updates a few days ago (maybe last week), but don’t remember if any of them were for Premiere and could possibly be the problem.

The trouble I’m having is with one .MTS clip. I have a timeline about 20 minutes in length. I edited the whole thing and had no problems the whole time, with any clip. All clips originally imported correctly, played back fine, etc.

I exported a copy for client review (from Media Encoder CS6) the other day. One clip (the .MTS clip in question) showed as «Media Offline». It is not offline, I did not move the clip, etc. I unlinked the clip in the project, relinked it, and it did show up in the project and was able to be played back.

Exported another copy, found the same error occured with just this one clip. Now I’m noticing that when I open the project, I receive the error in the topic title (A low level exception occured in: Importer MPEG (Importer). The clip will not play back and shows up as «Media Pending», as if it’s not coming in correctly. Unlinking and relinking doesn’t fix the issue.

I have many other .MTS clips in my timeline. All of them work correctly, play back correctly, and export correctly. There doesn’t seem to be any inherent problem with the clip itself; it plays back smoothly in VLC, and I’ve transcoded it to a .mov to try and just bring that in and get around this stupid issue. This didn’t work either; I unlink the clip, then relink to the transcoded .mov — it actually will play back in the preview monitor, but will not display when trying to view it on my timeline. I have also created a copy of the project, tried this inside of the copy, as well as created a new sequence and pasted over the information; none of that worked either. There are also other sequences this clip is on, and it will not play back in any of them either, but as I mentioned, plays back in the preview.

I did find one other topic with a similar issue; they recommend deactivating Premiere, restarting the computer, and activating it again. I did do a restart initially to try and diagnose the problem, but to no avail. I tried deactivating the program, but the Adobe Application Manager doesn’t load; it has almost never loaded for me whenever I try to use it, which is frustrating in and of itself.

I tried creating an entirely new project and importing the other project. When I did this Premiere just froze; I’m assuming it can’t handle all the pieces (it’s a fairly complex project with hundreds of clips) and they are also coming off an external drive through a USB 3.0 cable.

I’ve temporarily «fixed» this by bringing in the transcoded clip, resyncing it to to the spot I need it in, and cutting it as necessary. I typed this post as I went and tried various things, and while I’ve found my way around the problem, it doesn’t really solve it. I opened another old project that was very similar to this one and also encountered the same error message. I didn’t stick around to find out if there was just one clip causing the issue; the fact that it was there was enough for me.

So, what do I need to be doing here? I’m guessing the stock answer is to uninstall Premiere and reinstall it, which I don’t want to do unless I have to since it’s a pain in the ass. I’m kind of through the problem for this project, but want to be able to deal with it for the future. Hoping someone with knowledge can chime in and tell me whether it’s the update from the other day causing this.

If the answer is to uninstall and reinstall Premiere, do I need to run some cleaner tool? I vaguely remember hearing about that before in regards to uninstalling and reinstalling.

Okay, first some system specs:

Macbook Pro

2.2 GHz Intel Core i7

8 GB RAM

Radeon HD 6750

OSX Lion 10.7.5

Premiere Pro CS6 (updated to lastest available version)

—I remember installing updates a few days ago (maybe last week), but don’t remember if any of them were for Premiere and could possibly be the problem.

The trouble I’m having is with one .MTS clip. I have a timeline about 20 minutes in length. I edited the whole thing and had no problems the whole time, with any clip. All clips originally imported correctly, played back fine, etc.

I exported a copy for client review (from Media Encoder CS6) the other day. One clip (the .MTS clip in question) showed as «Media Offline». It is not offline, I did not move the clip, etc. I unlinked the clip in the project, relinked it, and it did show up in the project and was able to be played back.

Exported another copy, found the same error occured with just this one clip. Now I’m noticing that when I open the project, I receive the error in the topic title (A low level exception occured in: Importer MPEG (Importer). The clip will not play back and shows up as «Media Pending», as if it’s not coming in correctly. Unlinking and relinking doesn’t fix the issue.

I have many other .MTS clips in my timeline. All of them work correctly, play back correctly, and export correctly. There doesn’t seem to be any inherent problem with the clip itself; it plays back smoothly in VLC, and I’ve transcoded it to a .mov to try and just bring that in and get around this stupid issue. This didn’t work either; I unlink the clip, then relink to the transcoded .mov — it actually will play back in the preview monitor, but will not display when trying to view it on my timeline. I have also created a copy of the project, tried this inside of the copy, as well as created a new sequence and pasted over the information; none of that worked either. There are also other sequences this clip is on, and it will not play back in any of them either, but as I mentioned, plays back in the preview.

I did find one other topic with a similar issue; they recommend deactivating Premiere, restarting the computer, and activating it again. I did do a restart initially to try and diagnose the problem, but to no avail. I tried deactivating the program, but the Adobe Application Manager doesn’t load; it has almost never loaded for me whenever I try to use it, which is frustrating in and of itself.

I tried creating an entirely new project and importing the other project. When I did this Premiere just froze; I’m assuming it can’t handle all the pieces (it’s a fairly complex project with hundreds of clips) and they are also coming off an external drive through a USB 3.0 cable.

I’ve temporarily «fixed» this by bringing in the transcoded clip, resyncing it to to the spot I need it in, and cutting it as necessary. I typed this post as I went and tried various things, and while I’ve found my way around the problem, it doesn’t really solve it. I opened another old project that was very similar to this one and also encountered the same error message. I didn’t stick around to find out if there was just one clip causing the issue; the fact that it was there was enough for me.

So, what do I need to be doing here? I’m guessing the stock answer is to uninstall Premiere and reinstall it, which I don’t want to do unless I have to since it’s a pain in the ass. I’m kind of through the problem for this project, but want to be able to deal with it for the future. Hoping someone with knowledge can chime in and tell me whether it’s the update from the other day causing this.

If the answer is to uninstall and reinstall Premiere, do I need to run some cleaner tool? I vaguely remember hearing about that before in regards to uninstalling and reinstalling.

On opening the project all media loading normaly and after that program crashes without any error, just gone…
Sometimes it shows this error before closing itself.

I have worked with this project quit a while, all media clips have been imported and edited already without issues, so it can not depend on some demaged videos.

After last Premiere CC 13.1.2 this problem occurs.

But not always, sometimes the project loads normaly, but I would say 90% it crashes..
When the project is laoded and did not crash there is no problem after that with any clip, issues occurs just on loading the project media…!?

And yes I have tried all of this :
— enough space on disk, used different disks
— enough RAM (Windows 10 / i5)

— deleted all media cache, tried different new cache locations

— user preferences deleted
— reboots
— reinstall premiere
— used different devices (ssd, hdd)
— made a new admin user in windows and complete install of premiere

Please help or fix!
I can not work at all at this project!

Thx

On opening the project all media loading normaly and after that program crashes without any error, just gone…
Sometimes it shows this error before closing itself.

I have worked with this project quit a while, all media clips have been imported and edited already without issues, so it can not depend on some demaged videos.

After last Premiere CC 13.1.2 this problem occurs.

But not always, sometimes the project loads normaly, but I would say 90% it crashes..
When the project is laoded and did not crash there is no problem after that with any clip, issues occurs just on loading the project media…!?

And yes I have tried all of this :
— enough space on disk, used different disks
— enough RAM (Windows 10 / i5)

— deleted all media cache, tried different new cache locations

— user preferences deleted
— reboots
— reinstall premiere
— used different devices (ssd, hdd)
— made a new admin user in windows and complete install of premiere

Please help or fix!
I can not work at all at this project!

Thx

Обновлено 2023 января: остановите эти сообщения об ошибках и устраните распространенные проблемы с помощью этого инструмента. Получить сейчас в эту ссылку

1. Скачайте и установите программного обеспечения.
2. Он просканирует ваш компьютер на наличие проблем.
3. Затем инструмент исправить проблемы которые были найдены.

Adobe Premiere Pro, несомненно, является одним из самых популярных и широко используемых программ для редактирования видео. Это программное обеспечение имеет множество расширенных функций, которые позволяют пользователю создавать потрясающие фильмы и высококачественный контент.

Хотя Adobe Premiere Pro очень популярен и широко используется, он иногда характеризуется нестабильностью и необычным поведением из-за постоянных обновлений и новых функций.

Итак, в этой статье мы рассмотрим две наиболее распространенные проблемы с Premiere Pro, а именно сообщение Premiere Pro Importer о распространенной ошибке.

В большинстве случаев проблем с видео нет, это проблема, связанная с тем, что программное обеспечение не может его обработать и обнаружить.

Регулярное развитие и гибкость могут быть важными факторами в этом отношении. Вот почему бета-версии и недоработанные программы так распространены в современном цифровом мире. Это приводит к следующей проблеме: Importer сообщает об общей ошибке, Importer Premiere Pro сообщает об общей ошибке.

Кодек не поддерживается:

Все устройства видеозахвата используют разные кодеки. Если кодек не поддерживается в Adobe Premiere Pro, вы не сможете импортировать его на временную шкалу. В этом случае необходимо изменить кодек видеофайла.

Неподдерживаемый формат видеофайла:

Adobe Premiere довольно щедр на форматы видеофайлов, но по понятным причинам поддерживает не все форматы видеофайлов. Таким образом, если видео, которое вы пытаетесь импортировать, не поддерживается приложением, вы получите сообщение об ошибке.

Проблемы с активацией:

По словам Adobe, проблемы с активацией иногда могут мешать работе некоторых функций импортера. Поэтому убедитесь, что программа активирована и вы вошли в свою учетную запись Creative Cloud.

Имя видеофайла:

В некоторых случаях имя видеофайла также может вызвать проблему. Некоторые символы в имени файла могут быть причиной проблемы.

Как исправить ошибку?



Решение 1. Проверьте формат и кодек видеофайла.

Первое, что нужно сделать, когда вы видите сообщение об ошибке, — это проверить, поддерживаются ли формат видео и кодек Adobe. Некоторые кодеки не поддерживаются Adobe Premiere, например, поддержка кодека QuickTime была удалена Adobe. В этом случае вам необходимо перекодировать фильм на более новый/современный кодек.

Кроме того, если формат видеофайла не поддерживается Adobe, вы не сможете импортировать файл. Точно так же вам нужно изменить формат видеофайла, что довольно просто. По этой ссылке приведен список поддерживаемых форматов видеофайлов.

Решение 2. Очистите кеш медиафайлов

Другой вариант — очистить кэш мультимедиа, а затем попытаться импортировать файлы. Когда вы импортируете видео- или аудиофайлы в Adobe Premiere, программа сохраняет версии этих файлов, к которым вы можете быстро получить доступ снова для повышения производительности. Эти сохраненные версии называются файлами кэша мультимедиа. Вот как удалить файлы:

1.) Закройте Adobe Premiere Pro и перейдите в Пользователи AppDataРоумингAdobeОбщие каталог. Обратите внимание, что папка AppData по умолчанию скрыта, поэтому убедитесь, что она не видна.
2.) Если вы используете Mac, перейдите к /Пользователи//Библиотека/Поддержка приложений/Adobe/Общие.
3.) Удалите файлы, а затем запустите Adobe Premiere Pro.
4.) Если у вас возникли проблемы с поиском указанного выше пути, вы также можете просто перейти в «Настройки», а затем в Вкладка «Медиа-кэш».

Решение 3. Переместите файлы в другое место или переименуйте их

В некоторых случаях проблема может быть связана с указанным путем к видео- или аудиофайлам.
В этом случае нужно изменить путь к файлам, т.е. переместить их на другой диск или просто в другую папку.
Многие пользователи сообщили об этом, и это помогло им решить проблему.

Вы также можете попробовать просто переименовать файлы в том же каталоге, а затем попытаться импортировать файлы. Если это не сработает, просто переместите их в другое место.

Решение 4. Переустановите Premiere Pro

Если все вышеперечисленные решения не работают для вас, возможно, возникла проблема с установкой программного обеспечения, и вам может потребоваться его переустановка. Вот как это сделать:

1.) Откройте Creative Cloud.
2.) Удалите Adobe Premiere Pro, сохранив настройки по умолчанию (параметр удаления).

3.) Затем переустановите его и посмотрите, решит ли это проблему.

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