800f0818 ошибка обновления windows 7 как исправить

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• Question

• Hi there,

  I’m having problems installing Win7 SP1 on a laptop. It’s the 64bit version. I get the message: «Package KB976932 failed to be changed to the Installed state. Status: 0x800f0818»

  ‘ve tried downloading the iso file separately but to no avail.

  I also tried the System Readiness Tool on this page: http://support.microsoft.com/kb/947821 but it says it will only appear if there is something it thinks it can fix, and my case it did not
  appear when I ran Windows Update.

  Any other suggestions as to where I should start looking?

  Thanks in advance,

  Steve.

• Remove From My Forums

• Question

• Hi there,

  I’m having problems installing Win7 SP1 on a laptop. It’s the 64bit version. I get the message: «Package KB976932 failed to be changed to the Installed state. Status: 0x800f0818»

  ‘ve tried downloading the iso file separately but to no avail.

  I also tried the System Readiness Tool on this page: http://support.microsoft.com/kb/947821 but it says it will only appear if there is something it thinks it can fix, and my case it did not
  appear when I ran Windows Update.

  Any other suggestions as to where I should start looking?

  Thanks in advance,

  Steve.

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• Вопрос

• Ошибка установки Sp1 0x800f0818 на R2 — у кого то ещё встречалась? … в логе так —

  =================================
  Checking System Update Readiness.
  Binary Version 6.1.7601.21645
  Package Version 11.0
  2011-02-25 11:08

  Checking Windows Servicing Packages

  Checking Package Manifests and Catalogs
  (f) CBS MUM Corrupt 0x00000000 servicingPackagesPackage_for_KB2479628_RTM~31bf3856ad364e35~amd64~~6.1.1.4.mum  Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual
  file name
  (f) CBS MUM Corrupt 0x00000000 servicingPackagesPackage_for_KB2487426_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum  Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual
  file name

  Checking Package Watchlist

  Checking Component Watchlist

  Checking Packages

  Checking Component Store

  Summary:
  Seconds executed: 411
   Found 2 errors
    CBS MUM Corrupt Total count: 2

  Unavailable repair files:
   servicingpackagesPackage_for_KB2479628_RTM~31bf3856ad364e35~amd64~~6.1.1.4.mum
   servicingpackagesPackage_for_KB2487426_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
   servicingpackagesPackage_for_KB2479628_RTM~31bf3856ad364e35~amd64~~6.1.1.4.cat
   servicingpackagesPackage_for_KB2487426_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat

I came across a peculiar problem today trying to install SP1 on a Windows 7 laptop. Whenever I ran the Windows 7 SP1 installer or tried to update to SP1 using Windows Update the installation failed with a cryptic error ‘0x800f0818‘. I tried various things such as running sfc /scannow and installing the Windows 7 System Readiness Tool (64 bit in my case), but neither reported problems.

After a bit of digging I found an entry in the CheckSUR log file found in C:WindowsLogsCBS which seemed to be related. In this case a .Net Framework update had failed to install a few times and this particular update was referenced in the log file:

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs (f) CBS MUM Corrupt 0x00000000 servicingPackagesPackage_for_KB979916_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum  Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary: Seconds executed: 485  Found 1 errors   CBS MUM Corrupt Total count: 1

Unavailable repair files:  servicingpackagesPackage_for_KB979916_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum  servicingpackagesPackage_for_KB979916_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat

To fix the problem I had to remove entries for the corrupt package from the registry (IMPORTANT: taking a backup first) from:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionComponent Based ServicingPackages

The specific entries are shown below. There are two, the highlighted entry, and the one beneath:

After deleting the two entries I reran Windows Update checking for updates and this package was redownloaded and then installed without issue. After this the service pack 1 installation proceeded without error. You may find that the specific update referenced in your CheckSUR log is different to the one mentioned here, but the method is the same.

Filed under Windows
Tagged with 0x800f0818, CBS MUM Corrupt, CheckSUR, error, fails, log, Service Pack 1, SP1, Unavailable repair files, Windows 7, Windows 7 System Readiness Tool